Just got off work at 4:30pm and showed up at 4:40pm as they don't close until 5pm. Me and one other…read moreperson pulled up at the same time and the two people working a man and woman gave us the worst customer service. The woman was giving nothing but attitude and you could tell neither one wanted to help us. The man told us it would be a minute with an attitude and they both rolled their eyes at us when we both said we only needed an oil change. They both closed the door on us so we both just left because honestly it was the worst service I've ever been given and I've been a returning customer for years at multiple location. Sorry some of us work and don't get off early enough to be there by 4pm but how I was treated was uncalled for and nobody deserves to be treated that way. If you don't like your job go find a different one.

Attempted to install my own cabin filter- well it did not work in my favor! Called this store…read moremanager told me to come right up and he would fix for me! He installed and put my car all back together for me!! Customer service was above great!! Will continue to go here for all my cars needs!! Pedro 5

I brought my car to get an oil temperature switch replaced and they ended up cracking my intake…read moremaniifold. they told me it was like that when I dropped it off, which is not true. please! stay away from this place! it used to be a good place to go to 5-6 years ago. it's a shady place place now. if you need air in your tire do not go there cause they'll call you and tell you you need a new transmission or something!!! very poor ran place!

Normally they have always done a good job. However to take advantage of people and not complete the…read morejob and to quote one price and then add charges without explaining or giving options is considered TAKING ADVANTAGE of people. Brought my car in because the brakes went to the floor, they replaced the back brakes and said I had a bad caliber, they told me the price and although it was expensive, I agreed because I needed to get it fixed. When I picked up my car, the price was a lot more than what was quoted. And the brakes still go to the floor. So still dangerous to drive and manager didn't seem to care. They also had added a brake kit on there that was $11.09, I was charged $110.90. clearly added a zero behind it. Didn't read right on my invoice. When I called about it, I got an agent that didn't listen and didn't speak clear English. She just kept asking if I wanted to make an appointment. I told her I needed to talk to a manager and she put me on hold and told me the manager was with a customer and will call me back. I waited an hour. I called back and I was told that the manager was still with a customer. So I decided to drive up to the store only to find out that it was closed for the day. Not once did the agent that answered the phone tell me they were closed but lied to me and told me the manager was with a customer all 3 times I called. I did call the next day and the manager said the invoice was wrong but then said they charged 110.90 for new lug nuts. And he isn't sure why it was billed under a brake kit. Never apologized, never tried to make it right and honor the invoice. Over $700 for back brakes, one caliber and "lug nuts" ! I called the Davenport store just to see what they would tell me and I asked how much for the same service and the guy was extremely nice and gave me a breakdown and even said you can bring in your own lug nuts if you would like to save money! That is honest!! The only reason I even went there was because my lug nuts were stuck and I couldn't get them off, otherwise I could have done the work myself. So disappointing that there was no communication! That is poor business taking people for as much as you can and not being upfront and honest! Had they been honest and quoted the correct price with the breakdown BEFORE the work, and maybe if the brake pedal still didn't hit the floor after paying all that money, then I would have something nice to say!!

I was driving home to another state when my tire had issues. They got me in right away and actually…read morehad the tire I needed. Everyone was so nice and helpful. I was stressed and they were amazing. The owner even spoke several languages. I am beyond grateful for their help and kindness.

We are in town for just a few days and had a flat. We called a few other places but they couldn't…read morehelp us for several days. We called Firestone and Eldridge helped us out in just a few hours even though they had to order the tire from another location. Eldridge went out of his way on his day off to go pick up the tire so that our trip wasn't delayed. Unbelievably friendly and helpful. They had great communication and both emailed and called as soon as the tire was available. And the price was super reasonable!!

I haul travel trailers across the country for a living. My pickup truck was making a grinding…read morenoise and needed a front wheel bearing/hub replaced. B & D Automotive took my truck in immediately and had the problem fixed the same morning. Nice people and quick service. Part was very expensive compared to online prices. Labor was reasonable. It's hard to find a competent repair shop while on the road. Overall recommended if you need quick service.

Stopped here on our drive from Chicago to Omaha desperate because we could not remove the cap that…read moreheld our burnt out headlight. One of the service guys came out and popped it right off. They wouldn't even take our money. Thank you again!

Walk in service: Took over 4 hours for four tires and an alignment. (Quoted max 2 hours) I wonder…read morewho got the pit crew and theirs done in 10 minutes. Cherry on top I watched them give away free wipers to people who were waiting that came in after me. No offer for free wipers or any apology to rectify situation. In any other event aside from a blowout seek services elsewhere unless you have 4 hours to throw away. Since when do we change tires, pull the car down wait 2 hours and then do an alignment? Who is running the show here?

Spencer and Mike were absolutely AMAZING. They were professional and personable…read more Took my mom to get air in her back to tires. Not only did they do what they were asked, they also noticed that one of her sensors were bad. They gave us pricing information before we left and other tips. We'd had a long busy day and were all over the place trying to explain things. They were patient, shook our hands, joked around a bit. Really reassured us on things and made us feel welcomed at their establishment. Typically the guys just air the tires, give you the basic run down and send you on your way. No issues with that. Spencer and Mike went above and beyond with their customer service. Great guys! THANK YOU

Complete rust removal and undercoating done. Exceeded expectations. Repeat customer. Highly…read morerecommend.

If I could give Walter no stars I would. Man sold me a lemon. My engine blew within 3 weeks of…read moreowning the car. When I went back to tell him he threw my paperwork at me and told me to get the hell out. I will write a bad review for this company every year in hopes that he goes under and doesn't steal from anyone ever again. Please do not give him any money ever and find another car lot to buy a car, trust me you will be happy you did.