I asked for my heat to be fixed and they bought a kit and they kit didn't fix the told me that…read morethey give up and I had to take it somewhere else so I did i took my vehicle there more then 4 times to get it fix and when I took it in had no ac but I had heat now I have ac but no heat now

The best in the northland! Very fair and always explains things on my level. Thank you for…read moreservicing my old car for these many years!!

We have taken our business truck to Brads for many many years and several vehicles over the years…read more Because they know we need the truck for business, they do everything they can to get it back to us as quick as possible. But they are very busy because they are very good. Brad is very honest which I find very important when it involves car repairs and a tight budget. I'm not saying he's the cheapest mechanic shop, but his prices are in line with other shops. Apparently... I like the word "very". But it's necessary to explain myself.

This place is bad business, price gouged my daughter on a replacement tail light. Definitely will…read moretake advantage of the mis informed.

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

I would think twice before going there. I had an air conditioning unit that would blow cold air…read morethen stop, then blow cold air then stop. I took it to TSM and they told me the compressor was bad and that it would be $1300 to fix. I was concerned, but I went ahead and approved the repair. I picked up my car after they had closed and while driving home, the cold air stopped blowing!! The original problem was NOT fixed it would work, then it wouldn't work, just like it had been doing before the $1300 repair. I took my car back the next day and they said there was a circuit that was dirty which was causing the air conditioner to quit, and oh, by the way, the compressor was bad too, so the $1300 was necessary. In the end the TMS auto, the' Elite Ethics Certified' repair shop is nothing more than a parts swapping repair service, that will support their mechanics regardless of the cost to the customers. So, think twice before going there.

I requested a new exhaust manifold on truck my truck. They replaced the passenger side when the…read moredrivers side clearly needed to be replaced (when you turn key, it ticked louder than a horse being branded). Manager threw a fit over the phone when I called them out for replacing the passenger side because it was Friday and it's an easier job. I told them to replace the correct one. They did, but they didn't put a gasket on the bottom flange and did not tighten the bolts. To make matters worse, they replaced it with a used manifold. Don't trust these guys, find someone else.

I'm going to start this review off by saying that I brought all of these concerns up with the…read moremanager and tried to resolve it person to person. However, the manager did nothing but try and defend his mechanic. I brought my 2014 Ram 1500 in to the shop Friday, Jan 24, 2025, because I was having issues with several codes that I could not figure out. All of my issues where inside the engine compartment. When I dropped it off at 7:30am, I was told it would take about an hour or so to diagnose and that I would receive a call from them By 12:45PM, I had not received a call, So I reached out to the shop myself. I was told that the mechanic was done but they needed time to put prices together for the issues found and that they would call me back. At 2PM, I received a call with my quote. They service manager started listing off the issues found and the price quote to fix each issue. One of the issues was lose wiring on my Intake Runner Control Valve. They also started to list off items that I never asked them to checked. The service manager proceeded to tell me that both of my Inner tie rod ends needed to be replaced. Here is the issue with that. My tie rod ends had just recently been replaced and are new. There is also zero reason they should have even lifted the truck up to check the tire rod ends. They informed me that their fix for one of my codes (Cam Shaft Position Sensor) was to replace both my Cam Shaft and Crank Shaft sensors with OEM sensors from Dodge. Again this issue with this, is both sensors were brand new as well. I informed the service manager that I didn't have the money to fix the issues right now, so I would come pay them for the diagnostics and just get my truck. Which I did. When I arrived the mechanic still had my truck in his mechanic bay and I had to wait for him to pull the truck out. As I drove my truck home, I started having serious issues with my truck. It began to run very poorly and started going into limp mode almost immediately as I pulled out of the lot. When I got back home I started to tear into my truck to try and identify the issues they had quoted me. The very first thing I cam to was that they connector to my MAP sensor had been zip tied to my MAP sensor. There was zero mentioned that this plug had an issue and it was not zip tied when I took it to the shop. I then removed my intake manifold to look at the lose wiring for the Intake Runner Control Valve. What I saw next was very disturbing. Their wasn't A lose wire, all four wires from the connector had been removed from he wiring harness and was just shoved back behind the wiring harness. Needless to say, I fixed the wiring the service shop chose to disconnect and moved on with the rest of my issues. And I want to add, that the fix the shop recommended to fix my Cam Shaft Position Sensor, you know replace the sensors with OEM parts, also was not correct. The issue ended up being a simple oil change. A very known issues with HEMI engines. Like I started this review out, I tried to resolve this issue with the shop manager, but he was unwilling to listen and only wanted to defend his employee. BTW had I went ahead and had the shop fix all of the issues they said they found it would have cost me over $1200. All of these issue were fixed in the garage of my house for the cost of an oil change ($50) and a few wire connectors ($6). I know this shop has been around in the northland for decades, and before this incident, I would have recommended them to anyone who asked. But after this incident I wouldn't recommend them to my worst enemy. And I for one will never take any of my vehicles back to them.

The girl behind the desk was very rude and didn't even ask what's going on with my vehicle, she was…read moreignorant and not willing to listen just pushing customers out of the door , all she said we are booked up didn't even try to explain or offer any service, a waste of time

I had brought my Jeep into Kev's a couple years ago to have my brake pads replaced. They did a…read moregreat job, at a great price, with great customer service then. About a week ago, I was in a situation where I had to hit my brakes hard. Within a couple of days the brake pad was gone and the rotor was getting hot. Of course I brought it back to Kev's. They were very busy so I made an appointment to bring it in later. He came out and looked at it and could tell it was close to being a bigger issue. It turned out I had another vehicle available so I dropped it off to work on when they could. Also with the pot holes and a couple of rough roads, had them look at the suspension. I didn't expect them to even have time to look at it for week. I talked to them 2 days after dropping it off and they knew what was wrong, but still might be awhile to get parts in and get it back in the shop. I told them no rush. The next day they had it ready. Rides great and no more grinding. Great communication, knowledgeable, fair price, and friendly. Won't go anywhere else!!

I was very blessed by the awesome service that I received from Complete Auto & Tire North!. They…read morewere extremely accommodating to my severe handicapping condition. I am very pleased with the value I received from my service and purchase! I highly recommend this facility without any reservation! Thank you so much Fred Fischbach

Dropped my vehicle off the night before for tire balancing. They called around midday to tell me…read morethat it was ready. When I drove home the steering wheel was angled to the left. I had just gotten a four wheel alignment a few days earlier and it wasn't like this before. I received a text from them and responded asking what happened. They said that they wanted to make it right. I scheduled a return appointment for the next day. After they checked the alignment, the service manager would not take responsibility. I will never go back. This should have never happened.

Great job on my fender repair. Only delays were due to dealing with the insurance company. My car…read morewas clean inside and out when I picked it up. Everyone I dealt with were courteous and helpful. Definitely recommend for any body work needed.

Best garage I've ever been to. Being newer to Kansas City I didn't know where to go and luckily…read more went here first. The people are down to earth and incredibly kind. They're honest and tell you what needs to be done and what can wait (and what you can do at home on your own). Exactly what I'd hope for in a garage and makes you feel at home. I would recommend them to anyone and don't plan on going anywhere else.

The location on 40 highway is amazing very friendly staff they helped me out in so many ways with…read moreme being a single mom finances have been extremely hard for me to get things fixed on my cat they blessed me me today 3-31-26 I will definitely be taking my car back for repairs very honest people

NEVER bring your car here, especially if you're a woman. They are rude, slow, and will try to scam…read moreyou for every penny you have. I wouldn't trust them to change my oil. I asked for a noise test (this took them 2 business days to do, during which I had to call them 4 times to ask what was happening). Afterwards they quoted me a minimum of $2300 and suggested I needed a new car, which was shocking considering I drove my car there. The quote included everything down to a new air cabin filter (which they would've seen I had just gotten replaced 2 weeks prior if they had bothered to actually look). I took my car to another mechanic and got the repair, along with additional maintenance, done for $450 total. As a girl in her 20s, this is far from the first time a mechanic has attempted to scam me. However, Christian Brothers cost me more stress and time than any other auto shop ever has. I wouldn't recommend this place to my worst enemy. (FYI: They charge $90 for a noise test and ~$170 for a check engine light diagnostic)