WARNING!!!! Do not go there. They aired up my tires and loosen my valve core while i was there for…read morean oil change. The tire lost all air and it ruined my tire. The manager ERIC refused to take responsibility for there actions. They also changed my air filter and unplugged something in the process. My engine light came on, my fan wouldn't go off and cruise control wouldn't work. I had to take it back and they had to plug it back in.

Idiocracy runs this facility. They stripped my mom's drain bolt. I put an oversized in and told her…read morethey need to replace her pan. So I had a fresh oil change when I did that. Well all they did was the exact thing I did and trashed a good oil change but this one was on the house! So another temporary bandage and waisted my better oil! Just don't go here and find someone who will guarantee their work!

Every time I come to this location, I understand why they are rated a top shop! They work quickly…read moreand efficiently. I would say on a day where you can pull right in you can expect to only be there about 15-20 for an oil change. I have never had an employee that wasn't friendly or knew what they were talking about.

For the one who thinks that valvoline is a good company i will not use or recomend thios location…read moreor any other location as i have gone to this location to get a oil change very bad decisions on 7/20/2025 i have gone to a other oil chage no names and i was ask who have done my oil chage i did told them was valvoline done the job to found out they "* DRAIN PLUG WAS CROSS THREADED FROM PREVIOUS PLACE THE OIL WAS CHANGED, THERE ARE BARELY ANY THREADS LEFT IN THE OIL PAN i have file a claim with the company and with in 2 mis they say sorry your claim is deline for unknow reson the staff from this location is not very nice they are rude as fuck with the most hate full to you i will not use this company at all im in the process to take this to court to make them pay for the damages they have done now it time to stand in the frion todf there shop to hold up a sign to lety other know hwta kind of comy they are POS

After reading the reviews, I decided to take my car to Kevin's KC Brake and Auto for brake and tire…read morework, and I'm so glad I did. The team performed a detailed multipoint inspection, provided photos, and explained everything clearly so I could make informed decisions. I never felt pressured. They were honest, upfront about pricing, and only moved forward with my approval. I'll definitely be going back and highly recommend Kevin's Brake and Auto.

Good honest work at a good price, explaining issues and prices before service begins, will come…read moreback,

Very honest people staff is very friendly I am working on getting a warranty with them for my car…read morethey explained exactly what the warranty covers I didn't understand a lot of that online he had no hesitation explaining everything to me

These guys are really great. They seem to love cars. They are reasonably priced, do good work and…read morereally want to help.

Best service, professional , and quality oil, at a good price thanks. I will be sending all my…read morevehicles here and recommending too all family and friends

The hours say start at 7 am. So why not be open and ready at 7 am??? This was not the case. And my…read morecompany uses Valvoline, so I'm glad to see what I hope our staff doesn't go through for our company vehicles..... I arrived to 2602 NE Vivion at 6:45 am. I parked in slot 2 because it looked as if slot 1 was not going to be open. At 6:58 am, a girl comes walking out of the shop in regular clothes. I figured she must've been someone's girlfriend leaving so they could open up and get going. But she comes out of her vehicle walking back up with work clothes. She looked smug like she didn't even want to be at work. I thought how odd when she's got 2 minutes to change and get back out here. At this point, I'm already hesitant what to expect the service to be like. But she comes back out at 7:08. I'm like, cool, she about to check me in and I can be on my way quick as I work at 8 am. But she keeps walking past my car, so I roll down my window to let her know that I arrived first. She repeated that she goes in her own order and that it's going to be a while since no one else was there yet and wouldn't be for a while. Let me say this, I didn't waste no time biting my tongue and leaving. As someone in a customer serving base myself, and our hours start promptly for all our staff for our customers, we are professional and ready to go. I'd advise either restarting with quality employees who come on time and ready for service at your listed open hours.

started on 10/7/25 companed about my brake pedeal going to the FLOOR. Well they ex-ploded my…read moreanti-lock brake module ,then was very rude NO im sorry,just get a tow truck and take your car. Well the part is not AVAILABLE unless i can find a USED part,the car has 63,137 miles on it - - - -but NO brakes NOW THANKS TO THERE LAME REPAIR work. VERY POOR CUSTOMER SERVICE AND PEOPE WITH BAD ATTITUD'S im a 77year old male,and never was i treated like THIS by a Business...... would NEVER RECOMMMEND THEM!!!!

Called them on a Saturday about noon when they closed at 2. I was in a real pinch with a flat,…read moreshredded rear tire. They told me to come on up and they'd get me in. No drama and total pros. Took great care of me. When done mounting the new tire, the tech took a moment to wipe clean the wheel. Nice touch.

Had my tires replaced for over $900 and the tire pressure light was on immediately when I got in…read morethe car. Drove the car back and asked them to put air in the tires and they did. For some reason the back left tire was only 23 PSI as they put air back in the brand new tire (red flag). Then I drove home and just hours later the back tire was completely flat. Then I had to get the car back to the shop (for the third time) and have them fix the issue they caused. They had to replace the valve stem because they messed it up and it was leaking. Then I got the car back and within the first day the TPMS light came on and never shut off, so I had to take a fourth trip to the shop. They refused to fix the sensor and said the sensor battery must have just died (coincidentally) right after. They were going to charge me $150 for yet another one of their mistakes. I've paid this shop thousands of dollars over the years and this is how they treat their repeat customers. Stay away from this shop. Sloppy work and poor customer service.

worst experience ever! went in for brakes pads... they wanted to upsell me rotors. I refused,said I…read morejust want pads on all four to get rid of " brake wear light".. Dixie told me 4 would be 388. I said all 4 cause I want wear indicalight off! I even told mechanic I wanted pads all the way around. Come to find out my rear pads have 4 pads and that's all they replaced. I said " will brake wear indicator light be off" she said yes. And there not warranty rear brakes either. I said fine... I waited almost 4 hrs to this point. On the way home .. brake wear indicator light came on!!!!! I've had my wheels aligned, several oil changes done hear to this point. Never again...

Easiest oil change I've ever had and they come to your home or work without the waiting in a dingy…read morewaiting room. He was upfront about pricing and service was quick. I made my appt online and was contacted by text to confirm time window. I live downtown and they were able to easily navigate doing the work in my outdoor lot. They didn't have the right air filter during the oil change but were able to come the next day and quickly change it out.

Such a great idea! So easy to have this done at my house while I got work done. Tidy, efficient,…read morefriendly! Even came to my place of work the next day to change a belt. I recommend using his services over trying to find a jiffy lube or instant oil change place. So relaxing and easy for me!

Service is always fast & efficient . Went once and they didn't have the oil my truck needed the…read moremanager went & got some so that i didn't have to keep leaving and coming back . Much cheaper than the dealership & is just as efficient if not better in my opinion. Staff always offers me cold bottled water and my kiddos fruit snacks and a juice which is always a plus

I went in for a routine oil change on Friday (4-18). I received the same cold bottle of water…read more Why I am changing my review from a 5 to a 3 is for the following reasons: the employees were cussing when talking amongst themselves, and it wasn't just the occasional $**t, but F bomb this, F bomb that. The manager checked out before the job was finished and asked for a good Google review. Doing this was a sign off on the job and in the end, the basics were done. I got an oil change, but they did not clean my windshield which is one of the items on the service check list. I will probably go to a different store fir my next oil change. I was really put off by the foul language.