Never used this location. Very friendly staff. Even got me in the bay a little early and started…read moreright at 8.

Joseph was working the counter and also in the shop, cleared out a manifold area in my car at no…read moreadditional charge to clear the check engine light on my Dash. Highly recommend, thumbs up!

Dropped by for an oil change. I expected a huge wait, but I was there at the perfect time. The…read moreservice was professional! Prompt! And very reasonably priced for a full synthetic change. I will definitely make this my oil change location in the future!

My daughter drove home with her car which could hardly turn. I told her the power steering had gone…read moreout, so I called my father and asked him which mechanic shop he recommended. He told me to give Wallys a try. Since my car was a Mercedes, I was expecting to get gouged like crazy. Wallys was very honest, and fixed things quickly! The price was reasonable, and I will be using this place to maintain my fleet!

Decided to do an oil change on my car tonight. After I drained the oil, I went to put the plug back…read morein and discovered my oil pan had been cross threaded by whoever the idiot was working on my car last at take 5. Got my oil change there last time it was done. So it had to be them that cross threaded it. Then when I talked to them about it, they said there is no proof we crossthreaded it. Told me there wasn't anything they will do, and good luck with fixing it. I know people that work at a dealership and they said they regularly get people come to them with the same issue after going to take 5. And to top it off, I was charged $120 for a oil change on a small Honda engine. WTF? they tickle and dime every little thing. Like labor to pull out the air filter, and labor to check fluid levels. They are a joke and rip you off while breaking things on your car. I will be letting everyone I know know how big of a joke they are and not to take their car to a bunch of stupid pathetic "technicians" they are. I have over 6 years worth of experience doing oil changes and vehicle inspections. Ive never once cross threaded anying while doing it. It's not rocket science

Waited almost an hour and was still 40+ minutes before they would have taken my car. I am not sure…read morewhat the "Take 5" moniker means but it has nothing to do with the time it takes to be served. Granted, I went on a Sunday and there were only two employees to serve 3 bays. (They did not tell me this when I arrived, and had they, I wouldn't have wasted my time.) ...And I can also say that the sign out front bragging about it being a 10 minute oil change is also not correct... the car ahead of my line was more than 20 minutes to be served. I couldn't wait another 40+ minutes and left before getting anything from them, but can say I will never waste my time sitting in my car for an hour like that again.

Went for routine oil change and got the job done in 15 minutes with attention to detail. Had a…read morecoupon which was nice with nice cleaning of the inside of the car and a wash included so everything was just right.

They changed my oil and replaced my light that was out, and vacuumed my car and checked everything…read morein under 10 mins. And I got a complimentary car wash! Everyone was super friendly! I would definitely go here again!

I have used them a few times. Was recommended by my boss who knows Wally. Not many shops around…read moretown that have good reviews. The first time I had to use them there was a little bit of wait but they still got my car in quickly. They are honest with the pricing and are straight to the point on what needs to get done. Just recently used them again for my truck and they were able to get my truck done in less than a day after calling them. Will continue to use them.

My water pump blew on the way back to Montana. They got me right in. couple hours later I'm headed…read morehome. Fair pricing. Jack was very friendly. Thank You Wallys

Amazing service and reasonable prices. I've been stuck in sticky situations and anytime I've given…read morethem a call they've always been able to diagnose my vehicle and tow it without giving me an up charge. Very grateful and highly recommend to go to them.

I called and they were open at 8pm snd willing to help in any way. Got over there at 9pm and…read moreeveryone jumped in to help diagnose and then provide solutions to get my suburban back in the road. We wrapped up around 11ish. Thanks James and team for the awesome work, commitment and trust. If I'm up that way again I'll definitely go with them.

Tess Weaver, Single-handedly saved a auto customer with her above and beyond customer service. The…read morerest of Sears Customer Service Department and Offline were UNHELPFUL and kept giving me the run around, I would give them 1 star if I could. Sears Auto in Salt Lake closed earlier this year and of course my battery had to go out. I was given a customer service number who at that point in time advised that I was indeed still under my battery warranty and that Offline would contact me for the warranty process. I received an email pretty quickly from Offline and they advised that since I did not have a nearby location to go ahead and purchase a car battery, submit the receipt and they would reimburse me via check up to $162 - which was the cost of my battery I purchased at Sears Auto. Done. Went and purchased a new battery, submitted the receipt and I got a reply from offline pretty quickly again -- but this time Offline stated that I was only eligible for a store credit for Sears or KMart. SERIOUSLY? No one shops at Sears or KMart - I only shopped at Sears Auto prior to. When I called Customer Service they advised to reply to the email and state that I was not interested in Store Credit and instead for a reimbursement. Offline replied again stating that they no longer offer that option and I would have to contact a Store Manager at the nearest location to me for help -- which is Idaho Falls. What a pain that they couldnt just gotten me taken care of right then and there. Apparently their policy just changed this week that they could not issue reimbursements. How convenient. Calling Sears Auto in Idaho Falls, got in touch with Tess. She advises me that she has never heard of such policy that the store would do the reimbursement. When I told her the situation, she was upset for me that Offline and Customer Service was not able to just get it taken care of me in the first place. She obtained all of my emails and wrote down all of my information and advises that she had to get in touch with her DM/GM in order to move forward with anything. She was off the next day but advised me that she would call me before she left to update me. She indeed called me the same day and gave me a timeline of when to expect to hear back from her. The fact that Tess cared about how I was feeling about the situation, to explain to me the timeline and procedure she had to go through, and the complete follow through tells me that Tess is an incredible employee to Sears Auto. Please do not overlook this review store 6431! I was so frustated during all 9 phone calls because I was instructed to call this person, and then email this person. Thank you Tess for taking care of a customer. You do not go unnoticed.

I purchased a Die Hard battery, model DH Gold GP 49 on 11/5/13, for my 2008 BMW X3. When the…read moreweather grew cold, 15-20 degrees, last November, the starter struggled to turn the engine over. I checked battery connections, which were clean and tight. One morning it was 5 degrees and the battery wouldn't turn the engine over, and I had to jump start it. I had my trusted local shop, Teton Valley Auto Repair, test the battery and it showed weak. Later, I drove to the Sears store in Idaho Falls and told my story to an unsmiling clerk. He told me to pull the battery and he would test it. His tester showed the battery as being good and he could do nothing for me. Hmmm. So I went to another trusted shop in Idaho Falls, Ross' Diesel and Automotive, and the battery showed weak on their tester also. Since the clerk at Sears wouldn't replace the battery under warranty, I had Ross replace the battery with an Interstate. I stopped at Sears again to tell the clerk that in support of my experience of having a bad battery, two independent tests had showed the battery as being weak and that his tester was apparently faulty and that they should use another. At this, he admitted that they have another tester, but because using it apparently takes about 15 minutes for a test, they don't like to mention or use it. Same fish-eyed stare. No apology. A couple of days later the temperature hit zero and the new Interstate spun the engine over as it should. I should also mention that when the Die Hard was first purchased, the Sears people were apparently ignorant regarding various BMW models and refused to install the battery. There are some models that require caution in disconnecting the battery, but the '08 X3 isn't one of them and they should have a guide to use.