Asked them not to do anything besides an oil change. They were pushy with doing other stuff, said…read moreit was free. Stripped or broke my valve stem on one of my tires. Tire went flat as a pancake hour later. Jacking my car up and taking it somewhere for a new valve stem ain't free.

Very speedy service, even in my 12 passenger transit van. I drive from Fern Creek to use this…read morelocation and will continue to do so. No trying to get me to buy things I don't need. Love this place

Very kind and pleasant humans interact with on a Friday morning. Helped me reset. My maintenance…read morelight. And gave me honest feedback and recommendations. Based on what my car needed. Didn't try to sell me anything I didn't need. Highly recommend.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.

Be careful here as they tried to scam me. They paid $561 for a part and tried marking it up to…read more$1288. They also charged 8 hours of labor for 3 hours of work. These people are complete scammers and couldn't even look me in the eye when I questioned the charges.

Needed new muffler. Paula was very helpful and scheduled my service. They did a great job at what…read moreI thought was very reasonable cost. Highly recommend.

The oil change is supposed to come with a window wash and vacuum interior. They did not do this at…read moreall. Very disappointing

Nothing to brag about here. I took my husband's car to get an oil change & there wasn't much…read morecustomer service. I asked about windshield wipers & was never given the info, so I went to Walmart & bought new ones instead of having them replaced there. They didn't go over any of my car's details or tell me if they topped off any fluids or if my car needed anything else. They also didn't even pull my car out like most places do. The guy walked me into the garage and said he would "guide me out". This place doesn't compare to the service I received at the St. Mathews location when I took my car in last week. This location is much closer to my house, but I will definitely make the drive to St. Mathews next time.

Great experience. A family member normally changes my oil but for convenience I chose to just…read morequickly run in here on the lunch hour. I was the only car there. I was in and out in 20 minutes. The tech did offer the air filter but was forth coming about the price and did not push when i said no thanks. Previous experiences at the dealership left me with a shocking bill, no surprises here. I will definitely return for the next oil change.

Slight gripe!!! Make an appointment for an oil change at…read more12:30... Still sitting here waiting at 2:10 and not close to finished yet.. My gripe is.... Why even make the appointment.... I understand things happens... BUT 2 hrs for a "scheduled" oil change is just crazy!! Completely thrown off my schedule.

Today my battery died in grocery store parking lot located next door,called store manager friendly…read morehelpful walked over jumped started my vehicle so I drive to store installed new battery. Excellent customer service above the normal Thanks to such a wonderful staff on such a busy day to help me get back on the road

I had a great experience at the Westport Rd. location. Matthew was under the hood and in the pit…read more Service was complete and done in a timely fashion. They even checked my lights and wipers. I plan to return and recommend Strickland Brothers 10 Minute Oil Change to others. Go online for a coupon. It's a great package.

Amazing service never going to Valvoline again! Anthyn was amazing! They also explained the…read moreservices very well

Great service! I was having a low tire pressure warning on my car and stopped by. They did not…read morecharge me for filling it up with air and they didn't try to upsell me to buy new tires!

Had my oil changed here and they overfilled it and caused my engine to blow up. They had me wait…read morealmost a week before I got get a rental. Took a lot for them to communicate with me after it happened. Then dealing with there insurance company was a pain. The lady was rude and was just trying to screw me over on fixing my truck with wait cheaper parts. Then when it totaled it because it was gonna be too expensive to fix they are now trying to pay me way less then what my truck is worth. Tried to contact the people at meineke and no response and it showed they had read my message bc I had the district managers phone number