I had been to the Firestone on Austin Peay because I had a 2:00 PM appointment. When I got there, I was told that it would be a 1.5 to 2 hour wait to even get in a bay. I came to Jiffy Lube. I pulled right in and found out that the other vehicle beside mine had been at Firestone as well and he was told they could not get to him at all today. All either one of us needed was an oil and filter change. Well, that's what we got at JL. They did a fine job, didn't try to sell me anything I didn't need and got me in and out the door in a "Jiffy". Well done to the crew and Andrew the manager. read more

Quick and knowledgeable service. No longer than 15 mins. From what I overheard, they torqued everything to factory recommendations, unlike Take 5 that over torques everything. This location is solid. The guys displayed professionalism. read more

Good and efficient service also very informative on being proactive on my vehicle. I will definitely come back.

Thanks Groupon.... This location is unprofessional and understaffed! Was told there would be a 15 minute wait to get to my vehicle instead I waited almost 40. Now been at the location 90 minutes and my vehicle's oil still hasn't been changed. 4 cars have left so far, 2 of which weren't even greeted. All I've heard while waiting is every cuss word known to man and calling customers leaving "retards" and "everything is a waste of time". One employee went on a 1 hr break. One employee charged too much for a service and took 20 minutes to figure out a solution and all employee went to office to help "explain" credit card refund. Apparently very vocal gentleman is the manager. Now he has to go to an auto parts store and the employee that took the 1 he break just asked if he could go with him when there are 3 more people in line. Do not go to this location. Waiting game continues.......... read more

I normally have my oil changed at Walmart but they had been so busy lately that I decided to try this jiffy lube location. The guys were extremely nice and luckily it was early and I was the only car there. I was told I needed a synthetic oil change which would be $89.99 and I needed my air filter changed, which I did, and that was another $29.99. I was then told I needed my fuel injection cleaned but at this point I was already well over the amount I had planned to spend so I declined this service. However after my oil was changed, I noticed the guy taking my car outside the bay and doing something under the hood. I went out to ask him and he said he was cleaning my fuel injection system. I told him I had declined this service! The other guy (the one I had told that I DIDNT want the injection cleaned) came over and said he misunderstood me and he thought I wanted it done. He couldn't possibly have thought that because he had tried to convince me otherwise when he initially suggested it and I declined SEVERAL times. At this point I had no confidence in these guys and just wanted to pay,get my car, and leave. Overall the oil change was pricey and the technicians were shady and trying to MAKE me have a service done to my car that I did not want. I doubt I will be a returning customer. read more

LA and this Jl is the best in Memphis yes Im from LA but my aunt who lives here in Memphis has been coming to this location for years and AJ and the rest of the JL Crew have always takin care of her and her car. Very professional, fast, friendly with attention to detail. Good price also! read more

Jiffy Lube - My auntie been comin to this Jiffy lube for years and they always taken good care of car. Excellent, excellent customer service. - Oil Change Stations Near Me - Memphis, Tennessee

FABULOUS! GREAT customer service with huge smiles and graciousness. In/out in 25 minutes; they suggested what was needed beyond the oil change which was really very much needed! Go here first before anywhere else:-) . read more

No line, no wait. Friendly staff and great deals like free top offs in between oil changes. After work I actually drove to a location closer to my workplace but they had 3 cars in front of me, so I kept driving to this location. This location is across from Kmart and if you drive fast you may miss it. read more

I have been to this place three times for oil changes. I brought one of my cars in and they dumped 5 qts of oil into the engine without checking the specs. The car only takes 4.5 qts. Half a quart of oil too much doesn't sound like a lot. But it's enough to blow the seals of your engine causing a lot of other problems that aren't cheap to fix. Fortunately I looked at the receipt and saw their error before I started my car, and had them drain the extra oil from the engine. I brought my second car in for an oil change, thinking they'll check the engine specs. Nope. They dumped 5 qts of oil into a 4.5 qts engine. Again I caught their error and had them correct it. I had also had a transmission fluid change done. During one of my trips I stop at a Jiffy Lube in a different state. They looked up my car's service record and said the Austin Peay Jiffy Lube entered into their computer system that they did a rear diff fluid change. The printed receipt I got said oil and transmission fluid change. Which service did they do? Transmission or rear diff? I came in a third time with my second car again, because I was leaving town and was pressed for time to get an oil change. This time I asked them to put in an oil additive I had brought with me and reminded them, before they started, that the engine only takes 4.5 qts. I happen to notice they had a guy going around with a large container pouring oil into the cars. The gentleman wasn't dressed in a Jiffy Lube uniform. He looked like he might be living on the street and didn't know anything about cars. I asked him if he had already poured oil into my car. He said he had. I asked him how much oil did he put in my car. He said 5 qts. Sitting on the control panel was the full bottle of the additive they said they would put in my car. When I pointed that out, the gentleman grab the bottle and said he'd put it in. I had to stop him, since he already had poured half a quart of too much oil into the engine!. I'm all for giving a person a job to let them earn money. But make sure the person knows what they're doing! Hell, Make sure the allegedly trained and qualified staff know what they're doing! I'll never take either of my cars back to that Jiffy Lube again! If you choose to bring your vehicle there, keep an eye on what they do. read more