I came here to get a oil change, recommended by my brother and I got her no spot and waited for about 1 hour 30 min or something. I wasn't bothered by the time because it gave me time to walk around and listen to my music. I used the coupon that I found on their website I believe but that oil change was expensive I paid $100 plus, I guess it s because my car took more oil then what they advised of. With the oil change they do give you a report on my car and giving me stuff they recommend to be fixed. It was a cool location and the people that worked their was nice. read more

Informative, friendly, quick service, Had a problem on the highway, called, they took care of my car promptly read more

Lazy workers , came in 15 minutes before they closed And didn't want to add engine oil that takes less than 10 minutes . If I could put zero stars I would read more

told me an oil change was 103 then it became 153 with fluid top offs for all my fluids. checked car and washer fluid and coolant was dry. when trying to ask more about what they did the person was inattentive and in a rush to get me out. do not recommend anything here. read more

At first I felt iffy about the prices because when I asked about the oil change they said 99 not mentioning that it comes with fluids being topped off until I asked but he honored my regular price and was really working with me changing my mind or any inquiry I had. I feel bad because I definitely gave them a bit of a hard time but they were very patient and understanding with me. Great service! I'll definitely be ready next time thank you. read more

i went here for a simple oil change and they over filled my oil by at least 2qts. which caused my engine to hydro lock and absolutely stop. my mechanic won't touch it because it should be a lawsuit against jiffy lube. so it's been sitting. you can't even crank it over by putting a crank bar on it. the owner denied any wrong doing. so i'm suing. read more

Litter so fast and they check all the liquids and tires so happy I came here thank you all

I went in and was greeted very nice by a friendly young man. The lobby was clean. I used to work at a jiffy in Hawthorne and this is how I would have my lobby! I was in and out in less than 15 minutes. They didn't sell anything I didn't need. They took care of my car very good. I'll be coming back and I will bring my other truck as well! Thank you guys for taking good care of me. read more

Jiffy Lube Oil Change - Nice clean lobby. I was greeted by a very nice and friendly young man. - Auto Repair Near Me - Moreno Valley, California

My first visit here, service was good pressure of buying into other needed services wasn't annoying. Thanks , I'll be back. read more

Jiffy Lube Oil Change - front - Auto Repair Near Me - Moreno Valley, California

don't come here, jiffy lube doesnt honor the packages they sell you, it's ridiculous that their excuse is, were franchise.

Waste of time. The guys here are alright. The owner of this location is horrible. They do t have basic tools. Staff needs tools to get job done correctly. They drained my oil, filled it. They were not able to change filter. I still paid $98. I should not have to pay $98 when my filter was not changed! Staff had two filter wrenches, and two cups. Horrible. I want a refund for service I didn't really receive read more

These guys took great care of me and my car even in 100 degree weather and pregnancy! They were polite, courteous and kind thoroughly! I'm very pleased. Thank you so much Tom! read more

Jiffy Lube Oil Change - In the cool waiting area. - Auto Repair Near Me - Moreno Valley, California

See all

Been going to this location for the past 7 1/2 years. My husband went this past Monday. Sad to say whoever is the current owner/manager is not hiring professional people. He came back complaining and on top of that it's now leaking oil and wasn't prior. Get this oil is not clean. Won't be returning to this location never. read more

I've come here twice like a fool because my parents recommended I go here. This place is expensive! Way too much money just for an oil change. Just to think it is so sad my dad kept bringing the car here and got ripped off each time. First time here I paid $75...second time was $95. Call around and get prices first and be sure you are specific and let them know you want the price upfront like if it will cost more for additional service and exactly how much more. Other than that I wouldn't recommend this place to anyone and will never return. read more

They need to be more organize with the cars on which one arrives first. Literally they have no Control and make cars wait that arrived first before others. They tried to justify it of shortness of staff. That's not what I'm complaining about I said . Ppl wake up early to get out early. Not wake up early and keep watching cars being taken care of first before mine when they arrived after mine . read more

I have been coming here for the last year for my vehicle oil changes. The staff is alway very friendly and extremely polite that goes a long way for me and they seem to know what they are doing, for the most part. ;) (see later paragraph for explanation of that) Really though, the service is good. I like to get things done early in the day and having my car serviced here is no different, early in = never much of a wait, love that. I do think that the waiting area could be kept a little cleaner and there should be hot coffee always. Once I had to wait for my cup as the coffee was not yet brewed. I know this must sound like a bit of knitpicking, but I just think it would be easy to have it ready upon opening the store or very shortly after. The only other issue I have ever had here was that once when I got back home with my newly serviced car and parked in my driveway, which is at a slant, at some point a small amount of oil leaked onto my driveway. My husband thinks that some oil was left in the pan?, I am not sure of the lingo. I did not see this as a huge problem considering all. I know the job of the staff is to take care of your car with the added job of perhaps sometimes up-selling the customer. I will admit sometimes I do say no, I know what a dirty filter looks like. This last time I went in a staff member suggested I change out a filter. Upon seeing it and at first thought being somewhat on the fence because the filter did not look that dirty to me, I figured I might as well have it changed out while I was there, all good it was my call, and I do appreciate the service person pointing the issue out, as my filter was indeed somewhat dirty. I must say, I especially like the coupons I receive here when I check in. This last time I got $12.00 off my service, that's a big win in my book! Yes based on all the good here, I will keep coming back! See you guys in 3000 miles or so....... read more

I'd give this establishment 0 stars if I could. Save your money and DON'T go here. Please take the longer drive and pick any other jiffy lube. I came in for a oil change. They told me my passenger side head light was broken and that they could fix it so I trusted them. It wasn't more than ten minutes out the lot that my head light went out. I brought it back the next day and after going back and forth with JUAN I left with tears in my eyes knowing I got taken advantage of yet again by another mechanic. He refused to fix it even with the receipt I had in my hand. He kept lying and lying and played me to be a fool by giving me a fake managers number just so I could go away. Long story short if your a women expect to be taken advantage of here. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Moreno Valley, California

Well once I got home and parked the car overnight, next morning there was oil running down my driveway. Not only was it leaking from drain plug from being sadly tightened but also leaking from oil filter, once again sadly tightened.... Don't go here read more

I brought my dodge charger scatpack to get an oil change which i usually do myself but ive been working alot lately. the guy changing my oil, had a face expression as if he did not like his job, even his hair was a mess. he dripped oil on my engine as he removed the funnel after using the funnel to fill the engine with oil and again as he removed the dip stick and of course he did not bother to clean up the mess he left behind. when he first started the engine right after replacing the oil, he immediately revved my engine very hard, everyone knows that you should not do that, you have to let the oil run through the engine for a good 90 seconds before you press the engine after having empied all the oil out. i spoke to the guy who appeared to be in-charge. he seemed concerned & offered to clean the oil dripps but did not, as i was able to take the attached photos after they were done, so i cleaned the mess myself after paying $127.17. would you be happy ? read more

Jiffy Lube Oil Change - OIL DRIPPS - Auto Repair Near Me - Moreno Valley, California

See all

It's just really expensive for something you can find somewhere else or even do it yourself. Other than that the staff is really responsive and are kind, they did the work honestly and speedy. I'd recommend the service but the price is a lot. read more

What could i say about this auto parts and service. Just cracked it out of the park from the get go. From the professional phone call to getting us in right away to get a battery replacement in less than 45mins with the bolts striped. These magicians are really good at what they do. The moment you walk into the store they great u right away and treat you like family till the time you leave. Great price. Awesome job. Very highly recommended Check out this family at work guys. Kick back and enjoy the treatment read more

Jiffy Lube Oil Change - Auto Repair Near Me - Moreno Valley, California

See all

They didn't put on my engine oil cap and I didn't notice for 2 weeks! If my car breaks down they're paying for my engine damages! Horrible service. Never have I ever been to a worse jiffy lube! Do not come here! read more

I had to take a few days and compose myself in order to update my review objectively. I was forced to revisit this location because the same brake technician that cursed, threatened, and disrespected me, LARRY K rummaged around in my trunk to get to the spare tire without my permission (big surprise) and did not reset the tire properly which lead to the spare compartment being unable to close. I returned to the location with my mother and upon my attempt to speak with the owner Imtaiz (Tom) Mansuri, I completely understand that the treatment from his employees is not an isolated incident. The behavior of his employees stems directly from his behavior as an owner. He refused to listen to my concerns with his employees, defended them blindly, and demeaned me and my mother as women. He seems to be very misogynistic, refusing to call my mother by her pronoun (which is Dr.), referred to us as girls (we are clearly women) and made very attempt to dismiss my mother and I to take care of other customers instead of taking the time to hear our complaint properly. As far as his employee driving my car without permission, he informed that once I give them the keys, they are well within their rights to drive the car and go through my trunk, all without informing me. He stated it was my fault I did not know that driving the car was "common practice" with the brake service, even though I don't work there and have never had brakes changed in my life and it wasn't the responsibility of his employees to let me know. The only thing he admitted his employee was wrong for was driving my car without gloves and a mask. I can't roll my eyes back in my head far enough. At one point while my mother was speaking he asked her "are you done?". I was not shocked by any of this because the fact that his employees felt so comfortable disrespecting me, and only acknowledged my concerns about when a male patron stepped in and informed them they needed to treat me with respect. This is not a place for single women. If you are, you are better off spending your money elsewhere, with less stress, and less hassle. The men who work here are misogynists, disrespectful, and downright lazy and the owner allows them to be all of those things. Again, if you're a single woman, do not expect proper customer service. read more

Jiffy Lube Oil Change - A photo of the messages between a former employee and me. - Auto Repair Near Me - Moreno Valley, California

Good Service. The crew who works here are on it especially for an Oil Change, you pull up and in 20 Min your good. Everyone is cool and know how to change oil and make it simple. I bring my car here every few months for the Oil Change and it's always good. Better here than 2hrs at the dealership waiting and paying double the price. read more

They have a coupon on Yelp for $20 off an oil change. Seems like a fair deal to me! Except they don't honor it! So an oil change is $50 but they have a "special" for $10 off. But you can't use the coupons they have posted on Yelp! Rip off! read more

Jiffy Lube Oil Change - You can't use their coupon... scam!!! - Auto Repair Near Me - Moreno Valley, California

Anyone in Moreno Valley DO NOT go to Jiffy Lube we took my car there for an oil change a few months back and come to find out today they never changed my oil. I am so mad we paid for a service we didn't get and could have caused damage to my car. I have proof I am going to complain to corporate office. I do not want this to happen to anybody else. Please whatever you do DO NOT go to Jiffy Lube in Moreno Valley on heacock. Back in Jan. I had my oil changed in corona at a chevron, on March 27th we took the car to Jiffy Lube in Moreno Valley and paid for an oil change. Yesterday I took my car back to the chevron for another oil change and they showed me where the seal where never broke and the oil filter and canister was theirs from 12,000 miles ago. Chevron gave me back the original oil filter and canister to show them. I will be calling their corporate office on Monday. If they had a negative star rating they would deserve it. read more

I came for standard oil change and tire rotation. Manager didn't want to recognize a coupon despite it being directly from Jiffy Lubes website and specific to this location. After some discussion he finally put in the discount, but acted as if he was doing me a favor. Upon leaving I noticed one of my tires was loose, the lug nuts had not been tightened. I returned, justifiably angry and the manager only offered me a refund because I insisted. Never apologized but rather got defensive and acted like it was no big deal. read more

Great service. I brought my car in there for an oil change I was out within 30 minutes without any kind of appointment. They didn't try to high pressure me to buy anything they clean my car I really like their friendly service and I will be back read more

They are going to say you have a oil leak to bump up the price of the pump change. A oil change here is $50. They will make things up to get it to that price. read more

I have a Toyota Corolla. I went in and the guy gave me a price of 89.99 for synthetic. Then I told him about the $20 coupon I had. Then the other guy said it's $109 because it's a special filter. I called other jiffy lubes, and they said I got ripped off, that they don't charge that on my car. I went in may 13 around 10 am read more

Took my car for an oil change just to come home find out they didn't close the drain correctly. The oil was leaking all over my driveway.

Horrible service. I came for an oil change and I was disappointed. The price was over charged and they didn't keep the social distance and mask on. The place was a mess and unorgizned. One of the workers Almost broke my windshield wipers when replacing them. I would not come back read more

After a horrible experience with my dealership I came here instead. Right away I was able to tell the difference with customer service and the genuine honesty and information PAUL communicated with me. Paul was super informative and honest. They did completed my oil change and on top of that they vacuumed my car and cleaned all my windows 100% recommend this place. I'm happy and relieved I got my Maintenance done. I'm happy mmm car is happy we are all happy. read more

Do not go here!!! I went there 3 days ago and they did not replace my oil filter and now my car is leaking everywhere And smells like burnt oil. The oil gasket was not changed either! DO NOT GO HERE read more

Had the worst experience today trying to use my coupon I always use at other jiffy lubes. They wouldn't take it said that I had to upgrade my oil change to full service yet the coupon which I've used at least 10times before at other locations clearly States that its good for just a oil change long story short they tried to lie and say that it said something else and would not take it instead of being upfront and saying they don't take coupons at that location which that does say on the coupon participating locations only. Got in a bring agreement and just because I needed it done I went ahead and did but bad bad service and unethical. read more

Juan has horrible customer service , very rude , and hung up in my face when asking for for prices .

My car was due for an oil change and I happened to be near Moreno Valley at the time, so I googled for the nearest oil change place. I found Jiffy Lube and saw that it had a $5 off coupon for its Signature Oil Change, so I decided to have the job done there. The staff was friendly enough when I arrived and I asked for the standard full-service oil change. Then they pulled some crappy moves on me, which is not cool: 1) They said that my transmission oil needed a change--which I know it didn't because I just had it changed 9 months ago. I haven't driven 30K miles yet. 2) Vacuuming was part of the full service, and when I asked about it, they said their vacuum cleaner was broken. Right. 3) They told me my car was ready and that someone was just cleaning the windows for it (also part of the full service), but when I went to get my car, I saw that the windows were still dirty. Completely untouched and sooty. I'd give zero stars if I could for outright lying, but until Yelp offers that option, 1 star it is. read more

AVOID! THEY WILL RUIN YOUR VEHICLE AND NOT EXCEPT RESPONSIBILITY! First we discovered the oil filter was not tightened and all my oil leaked out, luckily that was caught in time. A couple of weeks later after a horrible noise was coming from the rear end we discovered the differential plug was missing and all the fluid had leaked out until it was ruined. Had to replace the entire differential at my cost because we couldn't prove it was them, but there's no other logical explanation. Had no problems with the vehicle until we took here for a basic oil change. Johnny the manager on duty could care less and his only response was "I'll let my tech (Nate) know" (what an A-hole). read more

Please don't take your vehicles here. Horrible service. These people do note take reasonability for their work. They did not install the bottom plate of the car correctly and it was damaged in the freeway, I see in the reviews that this is not the first time this happens to a customer. The owner is rude and arrogant and would not listed to your concerns. Avoid yourself a headache and take your vehicle somewhere else. read more

Just stood at the front counter for 10 minutes and nobody spoke to me. Guess nobody wants my money