My 19 year old teenaged daughter, who is a student, took her 2005 Honda Accord (almost 20 year old…read morecar) to your location and she requested for the "cheapest oil change". The manager on duty (Buddy) told her that the dealership recommends the synthetic oil at $85 per oil change! It doesn't matter what the dealership wanted, she wanted the cheapest oil change. We all know that the 20 year old car does NOT need an $85 oil change! She felt intimidated and pressured and did not realize that she had just paid for an $85 oil change. I called the next day (today) and spoke with Buddy who refused to credit her the difference between the $85 oil change and the cheapest oil change (a difference of $40). I didn't want a full refund, just a refund on the difference. Buddy refused to refund her the difference. I own a business as well so I understand upselling and commissions. The Take 5 employees told her she needed new wiper blades, air filters, blah blah blah. She said, "I'm a poor college student. I don't want any of that. I just want the cheapest oil change please." They still proceeded to give her the $85 oil change. I promised Buddy that I will post negative reviews, fill out the survey, blast this experience on social media and all of the Aggie Network. I'll tell all the Aggie Parents to never send their college students to Take 5 Oil change. We all know how strong the Aggie Network is. I didn't want anything free, but I gave him a chance to refund her and make things right with her, but he refused. So here I am, I'm going to post negative, yet honest reviews on yelp, the Better Business Bureau, social media, twitter, etc and I will share my terrible experience with every Aggie parent I know. Your business is unethical, overpriced, and I would never recommend anybody going to your establishment, especially if their child is a young 19-year-old girl who drives a 20-year-old car who simply requested for the "cheapest oil change".

Charged me extremely high for a full synthetic oil change, then took my transmission dipstick out,…read moreeven though they had no reason to be messing with it, then didn't put it back in and I'm now missing it. Terrible, wouldn't recommend to anyone.

The guys got me in, troubleshoot my Infiniti, ordered the part, came in next day. Problem solved…read moreand competitive rate. Great customer service, shop was busy and I learned why. They earned my repeat business for sure and any referrals.

OK people inspection stickers are not required anymore but this place does a great job with common…read morerepairs and they did a great job repairing two nicks on my windshield. Inspections have not been required in Texas for over a year now but it was amazing the number of people who came in the office while I was there asking for an inspection. The staff were very patient with them as they answered the same question over and over and over. I was very impressed with the kindness and honesty of the staff here.

I have gone to this lube center for a couple of years, now. They have never disappointed. However,…read moreI recently came in for an oil change. I was past due according to my mileage and the date since last serviced. The guys there checked my oil, and one came up to my window and told me that my oil was still really good, so it didn't NEED to be changed yet. He gave me the option of changing it anyway, or them just getting me a new sticker and sending me on my way. Meanwhile, another worker was checking my tires. He checked all my pressures and filled the tires to the appropriate pressure. He showed me an area where I had a piece of plastic stuck in my tire and told me that I should get it to a tire shop as soon as possible because my tires still looked brand new. I thanked him. You don't run in to people every day that are just looking to do the right thing. These guys could have made an extra buck on changing my oil, anyway. They sent me on my way with a new oil sticker, on the house, and a smile on my face. Thanks guys!

I've been to this location several times now as its close to home and the one on Southwest Pkwy a…read morecouple times too. Other than being convenient to home, which YOU don't care about, I dig it because the staff, though all male from what I can tell ( maybe I just never run into the ladies) is not in-your-face or pushy. We ladies hate going to places where the staff is condescending. While I am not a gearhead, I know the specs on my particular car, the tire specs, how many motor mounts there are as opposed to how many on my other car, etc. I have a general idea of when i am getting bullshat. Even if I DIDNT know anything about cars, it's still inappropriate to treat people that way. You don't know about treating cancer, but if your oncologist treats you like a moron when you need his help, he's not fit for the job. So I never get that sense from these folks. They're courteous and the price is reasonable. For peripheral things it can be cheaper than your dealer. They wanted twice as much at the dealer to change the rear differential fluid, for example. They seem to have days when women/seniors/veterans get discounts, yay. To the reviewer who had to wait 'too long', I don't know what to tell ya..it's like any other lube place, you drive up, you get in line. If the line looks long, come back another time, you know? Or go to your dealer where you get an appointment time but pay more. (Bring cash if you tip, btw. They cannot add it to your credit card and I felt like a skunk when at least three people descended on my car and all I had was one five dollar bill cause no one uses cash anymore. You guys should campaign your boss to change that).

I had to have my daughter's car towed to the shop on the day they were closed. They were kind and…read moredidn't mind when they open the next day to see an extra car in their lot. They were flexible with my daughter's class schedule and even offered to pick up the car key from her. They were able to diagnose the issue, made some observations and advise us on what need to be done. Estimates and detailed suggestions were given for us to make a decision on what to do. Repairs were done in such timely manner that my daughter was able to get there before closing the next day to pick up the car! They were courteous, efficient (!!!), professional, and kind in all the interactions we had. I'm so thankful to find them on yelp when we were in a panic!

They explained everything kindly, and I believe they're honest. They didn't make any unreasonable…read moredemands and gave good suggestions on what was needed. I'll definitely come back here if I have any issues with my car in the future.

Hands down the best place to get a quick, efficient wash. These people are hard workers and work as…read morequick as they can. Anytime I'm in town I come by. Fair prices, kind staff, and they love Jesus... a win!

These guys are always good to me, very professional and detail oriented…read more Oil change and car wash can't be beat!

Paid for diagnostics & was told I would get a print out of all the codes. I went to pay & pick up…read moremy vehicle & no codes were giving to me . Larry's excuse was the mechanic didn't write them down . So now I'm out $105 & I'm suppose to go off Larry's word on the problem with car

Took my daughter's car in for an oil change and left my Stanley cup there. I called and they said…read morethey would hold it for me. I came by the next day at about 4:15, on a Saturday and they were closed. I saw my cup on the back counter and keys were in the door. I knocked a few times and nada. So 2 days later, my sister in law went to go pick it up for me. They couldn't find it, someone stole my cup! So disappointing! People need to do better!!!

Came in for a wash and they did a great job cleaning my car. I accidentally left my wallet in the…read morewaiting area and was stressing, but someone turned it in and the staff helped me get it back. Big thanks to Paul for being helpful and honest--really appreciate it. Great service all around, definitely recommend.

They detained my truck and did an excellent job inside and outside. I even had them clean my…read moreengine. The truck looked brand new when the finished. And when I called they could do the work the same day!! Everyone else you had wait and schedule. Also I got very good detailing for a better price than other detailers. I will use them again without hesitation!!

We gave these criminals and I repete criminals - gave them another chance because they had an…read moreopening and could look at my daughter jeep that was giving a high temp warning. They called me and recommended we replace the radiator and the ENGINE. No lie. I told my daughter to just leave and they charged her $200.00 on the way out. (She was there an hour). She drove the Jeep back to Baton Rouge and we took it to a shop here and they ran some test and determined it was a faulty sensor. They replaced it and have had zero problems. UNREAL. DO NOT RECOMMEND GOING TO THESE PEOPLE. I don't live there, but my father is the head track coach at Texas A&M and it made him pretty mad and he plans to tell everyone he knows to avoid "Christian" brothers.

I'd charge into a volcano if David said the word. Had some issues with tire alignment and he was…read moreincredibly helpful with figuring everything out.