If you don't value honesty and want to get "taken", then this is the place for you. I brought my car in with a slow leak in a tire that was 2 months old. They looked at it and told me the nail was too close to the side wall to be repaired. He gave me a quote of $373 to replace the same tire as I had on the vehicle. The tech showed me a photo of the tire and the nail was at least 2 " away from the sidewall. The acceptable distance from the sidewall, for a safe, reliable patch is over anything over 1/2". I had at least ann extra 2&1/2 " from the safe spot. The tech clearly thought he had a dummy, and once again, auto repair shops seem to think they can fool women and take them to the cleaners because we won't question what we're told. I then called around and Discount tire quoted me $219 for the same exact tire installed. I took the tire to them and told them it looked to me like the tire could be patched. They agreed and did the repair. Discount Tire charged me $0 for the repair, whereas Jiffy Lube had quoted me $49 to patch a tire, before the tech tried to sell me a brand new, not needed, tire for the $373. So, I ended up saving $373 on an unneeded repair. (Although, I did tip the guy who patched my tire) Photo of nail in tire below. read more

Jiffy Lube - Nail position - Oil Change Stations Near Me - Santa Fe, New Mexico

The estimate for spark plugs was three times more than the place I ended up going - total rip off Had an oil change at 50% more. If you want to waste y your money - this is the place read more

Scammers. Told my dad he needed new filters and air filters when I had them swapped out a month before. Ya'll should be ashamed of yourselves read more

This place is so scummy. They always tell me that my van needs a million things that it doesn't. Probably trying to take advantage of me because I'm a woman. Twice now I've had them tell me that my van needs thousands of dollars of work. I'll take it to my trustworthy mechanics afterwards and give them the laundry list that Jiffy Lube gave me and they'll tell me that the van only needs one or two of those things fixed (it is an older van). The only reason I was going here was because my mechanics are so good that I need to book appointments with them weeks in advance. From now on I'll be taking my vehicle elsewhere for oil changes. Don't trust these crooks with your vehicle. read more

It was a 2hr wait for a drive in oil change. You then have to listen to an attendant trying to sell you every product that they under the roof. The attendant also didn't know the difference between a regular cabin filter and one with a carbon filter. read more

BEWARE went for oil change and they left hoses disconnected and estimates for nonexistent problems. NEVER GOING BACK

I want to make you all aware of the type of scams this location is doing, I received a $25.00 DLL off coupon for an oil change at this location, the mechanic states it's $69.00 for a basic oil change, when their own recording states $59.00, I didn't want to argue, so I asked him to ring me up with a total, he says $106.00, when I jumped back and asked him why, he says taxes and miscellaneous, I said what kind of misc warrants a $37.00 DLL increase, he says materials, use or rags, and the funnel, I removed my vehicle and went to Meineke auto care down the street, Jeremy and a John took care of me, asked how much, he says $59.00 dlls, then he says no wait, I have a coupon for you, your total price is $34.00 total .. love this place .... Pls let's patronize it read more

Such a scammy place. Always trying to upsell you into things you don't need and acting like it's a necessity

I took in a family member's car for an oil change and received great attention and service. There were a couple other vehicles ahead of me but the crew worked quickly. All told, it took about 45 minutes for them to finish everything. They discovered a large rodent's nest under the hood, which took a while to clean up, but they got it done! They also replaced the air filters and did a comprehensive inspection. Always check online to see if there's a coupon you can use. I was able to save $10 on the price of the oil change. These days, a little goes a long way. read more

I purchased tires through an online company, who listed Jiffy Lube as a recommended installer. I had the tires shipped to the Jiffy Lube and made an appointment for tire installation. Upon arriving at the location for my appointment, the employees seemed confused and were clearly not prepared for the job. After a short wait, the General Manager, Frank, took the vehicle and proceeded with the installation. Upon receiving my vehicle, (after more than 2 hours waiting), I noticed that one tire was underinflated, and the tire pressure sensors (TPMS) were not re calibrated properly. I stopped to check the tire pressures and also noticed the valve stems had not been replaced, per the contract. I returned to get the TPMS fixed, which took him all of 2 minutes to accomplish. I brought up the old valve stem issue and he stated (lied) that my package didn't include new valve stems. Puzzled, I contacted the company i purchased the tires from, and they were able to confirm that I had indeed paid for new valve stems as part of the package. Long story short, Frank refuses to honor the terms of the contract. read more

I went in for a simple oil change and it ended up taking 3 hours when upon arrival I was told 40 minutes max. (There was only one person in front of me) Unfortunately it didn't seem like anyone was in any hurry or explained the hold up. They didn't vacuum the interior even tho it says that it's all apart of the service. When I go to oil stop I get much better service and a much better price. Overall wouldn't come back here again. Seemed like an unprofessional atmosphere. read more

They were friendly and helpful and fast and honest. First they said I need an alignment, but when they realized that I don't, they didn't charge me. They did a few other things beyond a simple oil change. read more

I tried to use this location, but after standing at the counter for 15 minutes, watching and listening to the teenagers in the garage, yuck it up, giggling, splashing oil, I decided not to trust my vehicle with them. I took it down the street 1 mile to Autocare, 2000 instead. read more

Came here at 2:30 on a Tuesday. Waited for over 2 hours for a simple over priced oil change. The wait would be understandable if we had been told upon arriving it would take this long. No one informed us of the wait and we wasted an entire day in their dirty waiting area. Do not recommend. read more

Quick and wonderful service. Extra points for half of the staff being women- they were efficient and friendly, gave my dog treats, didn't push services I didn't need. I'll be back read more

Went in for a regular oil change waited in line for 20 minutes and then was told the car in front of me needed to get paperwork and it would take 45 minutes. I have no clue why the truck couldn't get out of line and wait for his paperwork. What a waste of time at least tell me if you can't change my oil. read more

Slowest oil change I have ever experienced. Showed up 10 mins before open and had one car in front of me. Took over 2 hours to get my oil changed. Only had one tech underneath working both bays and 3 guys topside. Why I don't know. All for a $140 oil change. What a waste. read more

My 21 year old Mercedes burns a little oil so consequently I occasionally need to add a quart or two. Well I overfilled it by a quart and the warning light came on in the middle of a road trip. The next day I called Darren and he told me to bring my car in right away. He took care of my problem and I drove away a happy customer. We've had several oil changes done at this Jiffy lube and have always had friendly professional service. Thank you Darren & his crew! read more

i've dealt with darren the three times i've been here. soon after moving to the area and not knowing where to go i just happened to turn in here and upon meeting darren was soon relieved i had found my go-to place for my 2009 toyota tundra. they noticed a tiny bulb by the back licence plate was out and changed it for $10! nice. another time there was a nail in my tire, they fixed it in 20 minutes for $40 and i was on my way again. but i delayed getting the truck in for the next service and with covid wasn't driving very much. then, come this fall, i started driving around A LOT, enjoying camping around the state. truck got grumpy. took her into darren and although i never say go ahead and do everything you think she needs--i said that--and they did. the $700 bill seemed like a lot but come on! i'd owned the older truck since late 2019 and only had service once? and wow did she drive like a dream when i got her back, and only an hour or so later. the feeling of people having worked on my vehicle who take pride and pleasure in doing a top-notch job made me so happy. everyone here professional and nice. i highly recommend this great place. read more

All the guys I've dealt with at this branch are great -- but Darren Garcia, an assistant manager there, is top-shelf. I take my 2000 4Runner and our other cars there regularly. They're always friendly and remember us between visits. (Darren is 4Runner owner, too, so he gets it.) Prices are good and competitive with other shops and they're fast and honest and good for a lot more than just oil changes. read more

Went in for an oil change and since I was 3rd in line expected to be in and out in just a few minutes. Ended up taking over an hour. I couldn't believe how long it took. Seems like they had plenty of employees but very little work was getting done. And I didn't like all the up selling for air filter, cabin filter, wipers, transmission flush etc. read more

Jiffy Lube is always trying to add on costs by saying we need unnecessary services, always asking to change the air filter and showing a fake dirty one when I've already changed it recently. Takes so much energy to refuse and so untrustworthy. Makes it also difficult to know when you really need a service. read more

i don't recommend this location. went in for a quick oil change and cabin filter replacement. i was charged for a cabin filter but it wasn't installed. they took out my old one and showed it to me at the counter as they usually do. i agreed to have it changed out (hence why i was charged). always double check. read more

Jiffy Lube - Oil Change Stations Near Me - Santa Fe, New Mexico

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I was in Santa Fe for a work trip and my vehicle needed a simple oil change. Robert S was the first to help me (I think he was the manager on duty?) and he went above and beyond. They were short staffed that day and he and his team kicked butt. I wish he worked at a jiffy close to home! Give this man a raise! read more

Didn't put my radiator cap on properly so radiator fluid spilled all over my engine. Didn't reset the Change Oil light. Didn't put a sticker on the windshield. Didn't vacuum though they certainly checked off they did. Won't be coming back here. read more

Those crooks tried to rob me. When to an honest mechanic to get a second opinion and bada boom bada bing, $60 compared to $411. Trying to replace items that didn't need replacing. How bad do they feel trying to steal from women who don't know about cars. I may may not know about car, but I know to trust my senses. read more

Jiffy Lube - Oil Change Stations Near Me - Santa Fe, New Mexico

I typically change my own oil on my WRX and my wife's XA. However due to the fact that we recently moved I haven't had the space in the garage to complete my usual ritual. I took my wife's car here a few days before X-mas and the place was buzzing. I parked my car and was greeted by a tech. who explained the service options in detail and was amenable to my request for high grade synthetic Mobile 1, which they stock in abundance. They got my wife's car in and began working. The manager and I narrowed down what level of service I was going to receive and he was very low pressure and didn't make a fuss when I turned down a new air filter. Then when it came time to pay up, the manager was nice enough to give me a coupon from their website that knocked $30 off my tab. All in all, the waiting room was nice and clean as well as the service area. They got my wife's car in and out in less than an hour too. So if you don't change your own oil then check your car into this Jiffy Lube it's nice and fast. read more

Jiffy Lube - Jiffy lube lobby the week before x-mas. - Oil Change Stations Near Me - Santa Fe, New Mexico

Most expensive change ever! I'll stick to the Toyota dealership for future oil changes. They tacked on "shop charge" for $25. read more

Long wait. I pulled in because the sign said no waiting. Then promised I'd get in in a couple minutes. Was 40 minutes. Then they sell me tire rotation, but I'd have to wait another hour to get in the other bay for the tire rotation. read more

Women that go into this shop alone beware, or better yet, just don't! They will PREY on you expecting you to not know anything, and they WILL try to sell you things you DO NOT need. They called me into the back office and told me my back brakes were at 4%, I repeat 4%, and that they were in dire need of being replaced. Well, this of course was very concerning to me, as I have a toddler in the car with me and his safety is my number one priority. My husband typically changes my brakes, so I politely declined their services. Right after my oil change I went to the car parts store and bought new brake pads. It cost $50 to buy new ones, and I asked my husband to take part of his Saturday to replace them right away. Well, nothing says it better than a photo. Take a look! My back breaks are no where close to needing replacement. They are maybe at 40% use. So, Jiffy Lube, answer me, why did you lie? We just spent $50 that we really needed for other things this month on brake pads we DO NOT need. In addition to this, my husband spent half his Saturday changing them. Are you going to return our money and time? I find it completely despicable that your employees would lie like this, and prey on me because I was a single mother who stopped in your store to get a simple oil change. Shame on you! For everyone else reading this, please go to another store who's employees don't lie and prey on people they think they can get more money out of for services they don't need! read more

Jiffy Lube - Oil Change Stations Near Me - Santa Fe, New Mexico

Kyle was super helpful and honest, and I got an oil change in under an hour. He didn't try to upsell me, and I could tell he was juggling a lot of different responsibilities, but he still took time with each customer and managed it all with grace. Very nice people working at this location. read more

Easy friendly and reasonable and fairly quick. Location is convenient too. Cleaned windows on the outside when I had an oil change.

I take my Prius here because it's quick and cheap. But be sure to double-check their work. My last visit, in the past month, they only finger-tightened the oil drain plug. It came home leaking. It's usually simple to tighten a drain plug, but with 5" of clearance, it's daunting. Previously, they had left a total mess on the cabin air filter, something they never fail to recommend changing but this time, not so much. It would have alerted me that a mouse had gotten into the air passage. They've also failed to note the correct tire air pressure for this car (back and front different), among other minor problems. read more

I took my 2005 Suburu Forester, still working fine, in for an oil change and they said I needed other things, including transmission work. The bill was over $600. The car made loud weird noises going home. I found out that the cap was not on the transmission and there was no fluid, just metal shavings in the bottom. My local mechanic said the transmission was shot and I had to get a new used car. No one ever answered my calls to Jiffy Lube although I had been going there for years. I'm 83 years old and feel I was taken advantage of. read more

I would not recommend this location for an Uber inspection. They failed my car because a fog light is out. There is no slot on the Uber inspection form for fog lights, only headlights and taillights. The ASE technician said the fog light is part of the headlight system therefore it fails. Other places do not fail my fog lights for the inspection, because they are an optional lighting system and don't automatically come on with the headlights. I'm sure they wanted to get the sale of replacing the fog light bulb to make more money. The good side is they did not charge me for the Uber inspection since they would not pass it without the fog light replacement. read more

AVOID AVOID AVOID When I lived there, they changed my ex-boyfriend's oil and removed the tires to check them before a long trip. Strangely enough, one of the tires FLEW OFF THE CAR ON THE FREEWAY!! They helpfully offered coupons for service instead of the $650 repair costs. Screw you, Jiffy Lube. You suck hard. read more

Went to go use their obd.2 reader. They lied and said my car had an obd1 Bc they didn't feel like doing it.

I've always had great customer service here...it helps that my Mom gets her van regularly checked here so she knows all the employees. They keep a record of your history and make sure to go above and beyond their call of duty to make their customers happy...at least from what I've experienced. I'm due for another checkup in 6 months! :-) read more

This review is for Santa Fe Jiffy Lube. I was impressed with Robert who went out of his way to get a filter ordered for me. Excellent customer service! read more

I normally leave the mechanic or quick oil change spots feeling a bit frustrated. Not here. The staff at the 1975 cerrillos rd jiffy lube were Helpful, friendly, and showed compassion and incredible attention to detail. they got my rear brakes done in no time . The lounge offered popcorn and refreshments and was super clean. They were all incredibly courteous and professional. I will. E returning for all oil changes and probably more. This was a much better experience than most mechanics so far. Thank you Phil, Steven, Kyle, Kenneth, Vincent, Michael and Thadd! Excellent work. They also offered help finding discounts and coupons and they don't pressure you into anything which is a sign of a solid business. My receipt for work is accurate and my car is clean on the interior at no extra cost. I highly recommend this conscientious Jiffy Lube located in the center of it all in Santa Fe. read more