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    Jiffy Lube

    2.7 (57 reviews)
    Open 8:00 am - 7:00 pm
    Updated 1 month ago

    Services - Jiffy Lube

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto HVAC repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    All the oil has leaked out of my car 18 days after a routine oil change at jiffy lube #288

    I have been depressed for a week now. Leaving the doctor Tuesday morning 11/21/2023 on the way to work and my car breaks down as I'm pulling it out of the parking lot. Literally all the oil has leaked out of my car, and I just got a routine oil change at Jiffy Lube Store # 288 18 days ago! Speaking with Tyler Hayes on the phone he was very condescending and provided little to no assistance. I'm currently getting the runaround a week later. I've literally had to walk all the way home and miss work due to not having a vehicle. My Thanksgiving holiday was ruined as well as I could not travel home to visit family. It is so frustrating that Jiffy Lube can just do stuff like this to people with no empathy for their customers, especially when literally the only means of transportation a person has right now is their vehicle. Tyler Hayes today 11/29/23 2:55pm. He stated jiffy lube was not liable for the issues with my vehicle and would not be responsible for any further repairs or compensation. He was extremely condescending once again very rude and arrogant while on the phone. He first stated that I had a hole in my engine and for the sake of "customer service" he would pay to have it replaced. He stated that legally he was only obligated to pay for a "used" engine to replace it and I kindly stated if my engine is to be replaced an used one is simply unacceptable. Then Tyler called me back 15 minutes later stating that he had the wrong paperwork in front of him the 20 minutes or so we were on the phone and proceeded to tell me that the inspector stated in his report nothing was wrong with my vehicle and that the issue was the oil pressure sending unit. The problem with this observation is that the shop manager where my vehicle is currently being housed stated that the inspector did not clean the undercarriage of my vehicle and it was so much oil it would have been impossible to pinpoint where exactly the leak was coming from. I have requested the inspector's report to be emailed to me Mr Hayes confirmed my email and stated he would email the report right over and has failed to do so. I have been a loyal customer of jiffy lube and this is by far the worse I have ever been treated by a company and its management. I'm quite frankly disappointed that even after my oil cap was left off after my last oil change prior to my oil change on 11/2/23 I was told it was a simple mistake and to give jiffy lube another chance and it was the worse decision I could have ever made. My vehicle is potentially damaged beyond repair and jiffy lube and Tyler Hayes could care less. Thank you. SAVE YOUR MONEY GO GET YOUR 15 MINUTE OIL CHANGE SOMEWHERE ELSE!!!

    Oil all over from jiffy lune not putting the dip stick back in.

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    2 months ago

    Tyler & James are great-highly recommend! Oil change took less than 2 minutes-very friendly!

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    5 months ago

    They put your car mileage higher and it shows as a discrepancy once trade in and you lose lots of value for the car. Do not go here.

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    5 months ago

    I just got an oil change and had a great experience with Andre! He was super helpful, quick, and kind.

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    11 months ago

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    10 months ago

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    1 year ago

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    2 years ago

    The staff and work done was wonderful! We were in and out and the car is healthier because of it.

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    2 years ago

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    3 years ago

    Quite literally the slowest and worst customer service I've ever experienced. You'd be better off just not getting your car worked on

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    4 years ago

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    7 years ago

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    6 years ago

    Took 10 minutes. Great service. Quick and friendly. Stayed in the car the whole time.

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    5 years ago

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    9 years ago

    Great service here , the staff was polite and very helpful! There wasn't a long wait so I was able to be out of there in 30 mins!

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    9 years ago

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    Review Highlights - Jiffy Lube

    One of his collars was jammed, and I believe it was Thomas, who solved the problem in a second.

    Mentioned in 2 reviews

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