Let me add My Story about A&M..Late last year I took my 2015 MKT to them due a mechanical…read moreissue..The Original Diagnosis was a repair which would cost more that a $1000 dollars..I left the car over nite..The following day I received a call my car was ready..Upon arriving at the business to pay the Bill , I was presented with an Invoice for less than $300 dollars..I was informed that all that was actually needed was some bolts tightened or torqued..I had actually prepaid for the needed part's for the repair..They actually Saved me money..No New Part's Necessary..That is what I call "Honesty" There are some businesses who would've still did the repairs for the money and Not Care about The Customer..My deposit was Refunded as promised..To this very Day I'll always Trust both my car's with A & M because of their Honesty and Customer Friendly Approach..Again this is JMO..

We were traveling from Michigan to Florida it was 930 pm the night before Thanksgiving. We had a…read moretire blow out on I-75 on our 5th wheel. we called them for a tow to a tire shop we did not have any idea they had tires there as we blew a tire just 2 hrs before this and put the spare on that one. (What a day) The tow truck driver came out with a tire changed it and we could get on our way. The cost was high $606.00 and only took him 40 min. but at least we could be on our way. Thank you for the great job.

Totally awesome set of people vey caring and always willing to go that extra mile to helpread more

Extremely Unprofessional Response to a Customer Concern…read more I took my vehicle to this shop on August 5, 2026, for an A/C compressor replacement. Afterward, I noticed issues with my vehicle, including damage around the wheel-well area and a problem with the fog light, so I contacted the shop to ask what happened and requested that the matter be addressed. Instead of simply inspecting the vehicle and professionally discussing my concerns, I was initially told that they "never went under" my vehicle or did anything to the front of it, despite having replaced the A/C compressor. I told them I wanted to discuss the situation and, for documentation purposes, intended to record our phone conversation. They said they did not consent to being recorded--but then immediately told me that all of their own phone calls and in-person conversations at the office are recorded. What bothered me most was how quickly the conversation became personal. Rather than keeping the discussion about my vehicle, the company representative told me that I "obviously have an anger problem," suggested I "call a psychiatrist and/or a pastor," said they would "pray for" me, and then told me never to call, text, or contact them again. That is an incredibly inappropriate way for a business to respond to a customer questioning the condition of their vehicle after repairs. I was not asking for anything unreasonable. I wanted the vehicle inspected, an explanation of what occurred, and an opportunity to resolve the issue. In fact, they initially said that if the fog-light issue was caused by them, they would make it right. Unfortunately, the conversation deteriorated into personal insults instead of customer service. Whether or not the shop ultimately believes it caused the damage, there is no excuse for speaking to a paying customer this way. I have screenshots of the entire conversation and would strongly recommend that anyone considering this shop document the condition of their vehicle before and after service and keep all communications in writing. One star based primarily on the way my concern was handled and the completely unprofessional communication that followed.

Lifetime warranty he offers is a joke paid $200 dollars came back a few months later said I need…read morealignment, apparently can't do them no more says he'll call back when he can. Almost a year later never received a call. If you need a alignment I would not recommend this place!

These guys are the best. No joke. They've done work on my 2013 Chevy Cruze a few times and…read moreevery time the work was outstanding and the price is always great. I moved to FLORIDA about 7 months ago and I miss them. Shout out to Sean and Chris !!!!! I miss y'all.

I had a branch stuck up under my car and they removed it fast and free of charge! The woman at the…read morecounter and the man who removed the branch were both so kind, and I know where I will be going if I am ever in need a car mechanic here in Valdosta! Thank you guys!

I usually do my own repairs, but had a warranty. I'm very picky about looking over the repair after…read moreit's done. My repair was done very professionally and I've put a couple thousand miles on my vehicle since then with no problems surfacing. I would highly recommend Ray's Automotive.

Their honesty and integrity our second to none. Mr. Copeland was very honest and I was treated…read morelike a real person not a number.

Our mini-van broke down late Wednesday afternoon on I75 south of Valdosta with a transmission…read moreproblem that left us on the side of the road. The start of what I expected to be a very bad experience. We were referred to Earl Copeland by our mechanic in Marietta, GA. I spoke with Mr. Copeland as he was closing and we had our van towed there. The next morning Mr. Copeland was there early and he, Dex and George got the van into a bay and they looked at it right away. George and Dex diagnosed and solved the problem and got us back on the road in a fraction of the time I expected and at a fraction of the cost I was fearing. Earl and his mechanics are very competent, professional and kind. What could have been a bad experience turned out to be a pleasant one that I will not soon forget. I would recommend this group to anyone without reservation. The next morning, Mr. Copeland called me to make sure we had gotten home OK. You don't run into people this good every day (unfortunately), I have learned to cherish it when I do. Thank you Earl, George & Dex!

Reliable and trustworthy source, ready to help the community. These guys are honest to a fault!…read more My mother came in when she had a screw in her tire and was wanting to replace it. The gentleman pulled out the screw and patched the tire and didn't even charge her. He wouldn't even let her tip him! I haven't heard of service like that in a long time and she hasn't either, because now she won't stop talking about this place and how great these guys are!

overpriced. and then a new issue arose after the work was done on it that they said they couldn't…read moredo anything for it. so I had to take it to the dealership and spend even more money to fix the issue Ross Automotive caused. should have just went to the dealership in the first place.

I've been extremely impressed with Ray Norton Tire & Auto. The staff is professional, honest, and…read morealways takes the time to explain what needs to be done without any pressure or upselling. Their work is completed in a timely manner, and the quality of service is consistently excellent. I've taking my vehicles to them for many years. What stands out most is their integrity and customer service. They provide clear estimates, keep customers informed throughout the repair process, and genuinely care about doing the job right. Eric, the Service Manager, was extremely polite and knowledgeable. If you're looking for a trustworthy and reliable auto repair shop in Valdosta, I highly recommend Ray Norton Tire & Auto. It's refreshing to find a business that combines expertise, fair pricing, and outstanding customer care.

This place has gone downhill. The prices are way higher than they used to be. They are never busy…read moreanymore, and the manager is a terrible one (I believe his name is Eric). This place used to be the place to go, but it's not what it used to be.

AD Holt is awesome and he is always in a good mood when my wife or I go up there to get our oil…read morechanged. I can't write this without mentioning how great his right hand man PJ was for years!! PJ was also always happy and working hard. I hate that he has passed. AD has some beautiful elk mounts in his office and usually a cool used car or boat out front. Stop by and try them out for an oil change - they are great!!

They had really good prices(I took my van to three different shops, there's was the cheapest by a…read morecouple hundred) they did screw up with the paint color at first, but fixed the problem in a timely manner and it didn't cost me any more so I was happy about that.

From the owner: Located in Valdosta, GA, Paint & Body Concepts specializes in professional dent removal services…read more With over 20 years of experience, our team has honed their skills to deliver top-quality craftsmanship and exceptional customer service. Whether it's minor dents or extensive bodywork, trust Paint & Body Concepts to restore your vehicle to its original condition. Visit us and experience expertise and reliability that over two decades of dedication bring to your automobile care.

I received an excellent price on brake pads and rotors, along with speedy service time with little…read morewaiting.