Exceptional care. I got a cleaning with hygienist sandy. We laughed and talked about our dreams and…read moredancing. My Dentist Joshua McIntite was amazing too. I never been been to a male dentist before and he is the best by far. The correct address is 6128 Prestly Mill Rd, Suite E. Thankyaaa

Kind, patient, and professional. So thankful to find this place! Would recommend to anyone in need…read moreof dentist.

Horrible customer service and customer care. Ok my advice is don't bother going here. my records…read moreare also not available even after I had personally signed a release of information form. corporate office just leaves me on hold all day.

Sadly my TWO encounters with this dental office were both unprofessional and unacceptable. The…read morefirst time I went in with an actively infected tooth in excruciating pain. They took X-rays of teeth that were totally unrelated to my visit. Just to over-bill my insurance for all covered X-rays. Then sent me home with otc strength pain meds, no antibiotics and a referral to an endodontist which was 2 weeks out. I ended up in the ER. I decided to give them another try and scheduled my daughter for a routine exam and tooth cleaning and the office staff was so rude I couldnt even get thru the initial conversation. As much as I wanted to support this black owned or operated establishment -I DEFINITELY DO NOT RECOMMEND THIS DENTAL OFFICE.

I've been going to Dr. Silliman for years and I have nothing but wonderful things to say about…read moreeveryone at this practice. From the front desk staff, to the hygienists to the dentist-all wonderful people. I feel very taken care of and would recommend this practice to all family, friends and strangers. Thank you for the excellent service!

I am chronically terrified of dental procedures. I needed a crown, so I asked my periodontist to…read moreplease recommend someone. He suggested Dr. Silliman. The staff is so friendly and welcoming. Dr. Silliman is understanding and knowledgeable. The first (and terrifying) part of the crown procedure is done. No pain, not even the shot. If you need a dentist, become a patient of Dr. Silliman's.

Dr Kim and co. Are fantastic! Really kind and helpful. They work tirelessly to get you what you…read moreneed. Super kind and the facilities are clean and comfortable. Already got my wife a cleaning appointment.

From the owner: Welcome to Smile By Design, your source for comprehensive dentistry in Douglasville, Georgia, and…read morethe surrounding areas of Villa Rica, Bremen, Kennesaw, Marietta, Smyrna, and Atlanta, Georgia. We aim to enrich our patients'Äô lives through exceptional oral healthcare. With over 20 years'Äô experience, our dentists and team possess ample skills and knowledge while consistently striving to make our patients feel right at home. With our wide range of services, our practice can easily attend to all your oral health needs in one office, with no need for a referral. We are devoted to providing a convenient, comfortable, and professional dental care for the whole family, and we look forward to giving you the healthy, attractive smile you deserve!

Today was my first visit, and I'm so glad I made the switch from my previous dental office. From…read morethe moment you walk in, the customer service is 10/10. The facility is spotless and equipped with what seems to be the most modern technology. They really go above and beyond for comfort. Massage chairs, neck pillows, and even a blanket were offered during my visit! I saw Dr. Brian Deas, and he was extremely friendly, professional, and thorough. I also received services I've never experienced before at a dental office, including an oral cancer screening and a detailed new patient video explaining everything that would be covered during my visit. This place is truly a 10/10. I highly recommend!

I went to the office to check to see if they accepted my insurance. Unfortunately, they are not in…read moremy network. The receptionist was awesome and I got a positive vibe from the office.

I've been going to Joel Tidwell for almost 30 years. He is a caring, devoted dentist and my teeth…read moreshow it!

WARNING: STAY AWAY FROM DOUGLASVILLE DENTAL ASSOCIATES. ENTER AT YOUR OWN RISK!…read more I am currently a patient at Douglasville Dental Associates, and I have regretted walking through their doors ever since my first visit. That initial appointment was a bad omen: they accused me of theft. Despite the receptionist on duty taking and posting my initial copayment, another staff member later questioned if I had paid. Instead of checking the system to see the posted payment, she leaned over right in front of me and asked a colleague if I had "truly" made the payment. In that instant, I was labeled a thief and a liar. The level of unprofessionalism made me feel as though I were in a hostile environment rather than a medical office in Douglasville, Georgia. Furthermore, they routinely charge me for services that were never performed or for items I never received. This office is easily the worst dental practice I have ever visited; the level of incompetence is shocking. There is often only one dentist on duty, and I do not believe he is qualified. He damaged my teeth and then lied about it. I have been waiting for a set of partials for nearly a year now. Even though they are fully paid for, I still haven't received them. I refuse to complete the transaction until Douglasville Dental Associates repairs the damage done to my front teeth. I strongly feel that if I were a white customer, I would not be subjected to this hassle. We live in a dishonest world where not everyone can be trusted. I spoke to the office manager, but she was of no help. Consequently, I am now forced to contact my law firm to resolve this matter because the practice clearly has no intention of doing the right thing.

I was looking for a professional dental office that provided quality care, and a friend recommended…read moreone of the dentists here. The dentist was kind, attentive, and highly professional, and the dental assistants also offered excellent care and customer service. Unfortunately, my overall experience was overshadowed by the assistant manager. On multiple occasions, she gave me incorrect information that cost me both time and money. One incident in particular stands out. I had an urgent dental issue, and my regular dentist was unavailable. The assistant manager assured me that another dentist was available on Saturday and could perform the specific service I needed. We discussed the procedure in detail, so I scheduled the appointment and made the hour-long drive. When I arrived, the dentist performed an unnecessary examination only to inform me that he could not complete the procedure because he was not the doctor of record for the initial treatment. He then offered an alternative, more involved service that I neither wanted nor requested. If he was unable to perform the procedure I had clearly described on the phone, I should have been informed beforehand. I was told the visit would be at no charge, yet I later received a bill for the unwanted exam. When I called to dispute it, the assistant manager--who had previously discussed procedures at length--responded, "I am not a doctor." She asked what she could do to resolve the matter; when I asked that the charge be removed, she said she could not, despite another staff member suggesting it was possible during a previous call. This was both frustrating and unprofessional. I also attempted several times to speak with the office manager, but my call was never returned. I was told she is rarely in the office and that most matters are handled by the assistant manager, even when messages are left specifically for the manager. Unfortunately, this seems to be part of the problem. Despite sharing my concerns with multiple staff members, nothing was resolved. I ultimately paid the bill to avoid further charges. The assistant manager remained rude and dismissive, and I informed her that I would no longer be returning to this office because of her conduct. She accepted no responsibility and refused to correct the billing issue. It's disappointing because the dentists and dental assistants provide excellent care. However, poor management and a lack of accountability from the assistant manager left me deeply dissatisfied. Actions like hers can truly damage a business. My search continues for a dental office that values both patient care and integrity.

The front desk check-in, check-out personnel are friend. The Dental Hygienist, Patti is great…read more She is very thorough and careful answering all thr inquiries I had.

We've be going to West Georgia Family Dentistry since the early 90's. They have always taken very…read moregood care of us. Today's appointment was outstanding!