Excellent service. We got a quick response for our request to replace the pump. He came prepared with all the materials. Two hours later our well was up and running. His quote was much lower than what we received from another company. Very pleased with the service. read more

I have used Manos for decades to maintain my wells and the experience has always been excellent. They are knowledgeable, responsive, and consistently honest about what actually needs to be done. read more

Very disappointed in their service. They were hired to inspect a well of a house we are interested in buying. They came and ran the typical water quality tests and checked water flow. When you walked the property, we discovered the well was 100 yards away from the house when we were told the pump was next to the water tank. The pipes and electrical were in bad repair and looked like it was recently repaired because there was fresh water erosion. We asked them to look at it, and the seller agent said they said it was all good. We emailed them pictures of the shoddy repairs and maybe the neighbor might be sneaking water from it. I talked to Jim Manos himself and he had no idea what I was talking about, even though I was told he did it himself from his secretary. he told me they do water tests only and don't do what is expected of a well inspection. I will pay for someone else to do their job we paid $600 for. read more

Our recent purchase in rural Jamul is giving us full dependence on well water, something us "city folk" have not been used to. It's easy to take for granted, turning the faucet, and water appearing magically each time. Well, that quit happening not too long after we obtained the home. It took a few visits, and replacing some old worn out equipment that was clogging up the whole process, but Jim Manos fixed us up, and no issues since. We are quite satisfied with the service. He will be our pump and well service company going forward for sure. read more

I had a service request through First American insurance over three weeks ago. I called at least 10 times to his answering service and no one has called me back. It's quite pathetic. Maybe this business is no longer servicing the needs of homeowners with a well tank. Maybe he should update his business to state that it is closed and no longer doing business???? he doesn't have the decency to call back just to give me an update on what's going on.... maybe his son has taken over the business and he has not contacted me as well. read more

Jim Manos installed a 5000 gallon water tank for us in 2013. The work looked ok, but it turns out his workers used dissimilar materials in fitting the outlet valve and galvanized nipples, which are now badly rusted ready to leak. Several weeks ago I sent a letter with photos requesting a service visit to correct the problem. No response. read more

Whiskey is for drinking. Water is for fighting over. When you open the tap and water comes out, we often take for granted the amount of work that goes into making that happen. Especially city folk. When you're on a well, and you don't have some bureaucrat to yell at when your most precious resource isn't available at your whim, you call Jim. I read the single star reviews complaining about Jim and his service, and I read the 5 star reviews of people singing his praises. Anyone else notice how polarizing the reviews are? To that end I've given Jim 4 to highlight the fact that while he's been keeping our 30+ year old well and equipment running , he could do better at communicating. That being said, if you're looking for expertise and good service at a fair price Jim is the east county go to guy for well issues. I think most the single star reviews are people who ran out of water and Jim wasn't the rain maker they wanted. But he's always been responsive when we've had a water crisis, even on a labor day weekend once a few years back when we had company in town. Does he get busy? Is he sometimes in the back country with no cell service! Is he pretty much a one man show? Yes, yes, and well... Sort of, but yes. I can't speak for others but I've always treated Jim with the respect and reverence I have for the man that fixes my water problems and he's always taken care of me. Maybe it's because I can appreciate how much work goes into being able to turn the tap and have it flow. read more

Jim Manos and his son have maintained our well and pump for years. Reliable, reasonable, courteous and professional. We highly recommend them.. read more

Reliable, Locally Owned, and Quality Service. You can't go wrong with Manos Pump Service, they have so much experience and know the East County and Jamul area very well. Family owned and great work, no complaints! read more

Beware!! Jim was referred by my home warranty company to do work a year ago on a well pump for my home. He installed a pump and got our well to work and fast forward a year later the pump goes out. I was told the pump has a 5 year warranty and sure enough it only lasted a year. I called my home warranty company and they said they will have Jim Manos call me to take care of the pump. Days later he tells the warranty company his truck is in the shop and can't do any work (which was a lie). He didn't want to do the job because he didn't want to lose money on the labor and pump which later I find out is a pump manufactured in China and is known to be defective. The worst part is that Jim has a third party answering service that just takes messages and he screens who he wants and doesn't want to call back. Shady operation all together. read more

I have been using Jim's services for over a decade. I have never had a problem getting a return call, and if you are without water he makes you a priority. read more

3 phone calls and 2+ weeks to get to talk to someone... only to get the response... "naw.. I don't have time for that". Business must be really good. :( read more

I called Manos to diagnose a problem, and what turned out to be, finish the job of another well company. Within 30 minutes Jim was at my house, and it was probably only 15 minutes more before an 8-month problem was fixed. He wouldn't even accept payment for his time. Of course, don't expect your job to be free, but I think you will find him to be responsive and to get the job done quickly and efficiently. GO MANOS! read more

Jim Manos has drilled and maintained our wells at three properties for over 20 years. He's very honest, straight forward and gets the job done right the first time. I've found his pricing to be very fair. We've enjoyed working with him and his crew over the years. read more

Jim Manos has always been more then timely when our water has gone out. He knows his stuff and fixes the problem right the first time. I have also compared his prices with other drill companies in the area and Jim Manos's prices are more than fair. This weekend I had 2 wells go out and both of them were working by Saturday night..it doesn't get much better then that! read more

Jim Manos installed and has serviced our well since 1995. Until this last year, we never had any major problems with their service. Now, however, I don't have much if anything nice to say about their service. Our well went out about two weeks ago and in the past two weeks we have contacted Manos no less than 6 times. We have been told each time that they will have someone come out in the next day or two, only to be stood up each and every time. We finally gave up and have contracted with another company to fix our well. With the heat being so high the past week, and being unable to water our citrus grove, the trees do not look good at all. I understand being busy, but don't tell a customer you will be there when you won't. We will not be using Manos for any well service in the future read more

Called for a well problem this morning and it was fixed by 2 this afternoon. Manos Drilling has been our go-to well business for over 20 years. Always reliable. Thanks guys! read more

CUSTOMER BEWARE! I have to admit, being the owner of a small business, i was hesitant to write this review. If you want bad advise, to throw away money and never get a call back. This is you company! After replacing my booster pump myself, i was still having the same problem. So I called what I thought was a professional contractor to help me out. I explained my situation and said "I would gladly pay for you to come and take care of the problem. My wife and I have been without water for a few days already and I want to make sure this is done right". Without coming to my house, over the phone, Jim said "Just replace the pressure tank". I spent $400.00 and replaced my pressure tank per Jim (after conveying to him that i would really like a professional out her before wasting any more time, money and energy). I have called this company over 12 times and Jim refuses to call me back. As a contractor myself, I would never tell a customer to spent $400.00 without being sure it would resolve the issue. If it didn't, i would at the very least call that customer back! As a customer and a contractor, I would advise anyone that reads this to CALL ANY OTHER CONTRACTOR before you have to suffer through a horrible experience with this company as myself and clearly others have as well. Jim, i hope you wake up and thanks for nothing! read more