Not your typical used car lot. Quality of cars is excellent. They have a great reputation and…read moreplenty of sales so there really is not pressure from the salesmen. I dealt with Gordy Coloso, who is also a co-owner so he has the authority to "bottom line" prices. None of the "let me check with my supervisor" nonsense. I went with a 2014 Ford Escape. License plates, registration, all taken care of at the dealership. Highly recommend

Everyone was friendly and knowledgeable while I had quite a few questions. The car I purchased fits…read moremy needs and Chaplin, the finance manager, was a large part of that. I will definitely be back to O'Towne for my next vehicle.

I only started using Silver Lake Auto last fall but I found them to be top-notch. I have a 1968…read moreDeville, which most shops are not even willing to work on. I found them to be very professional, honest and the willingness to go above and beyond for their customers. I have used many other shops in the area and this is, without question, where I'll be taking my car from now on. Highly recommended.

They charged me over $500 to repair a gas tank leak, and it continued to leak, refused to stand…read morebehind their work. They snapped off a tire stud and wanted to charge me for that as well. I refused. They towed our other car from our house, and they damaged the catalytic converter on the car. They removed it before work was even authorized. I had enough and was done doing business with them, but.. Fmy daughter was locked out of the vehicle, insurance company called them. They left my daughter out in adverse weather for 2 hours and then cancelled out. Insurance company couldn't explain it, but it appeared to be retribution for bad reviews. We would not have chosen them, they were hired by the insurance company

DO NOT HAVE YOUR VEHICLE SERVICED HERE they will tell you something needs to be fixed even if it…read moredoesn't need to be they work off commission the more money they get you to spend the more money they make & watch out for hidden fees that they don't tell you about until it's time to pay & yes your bill will be higher then what they first say & no military discount like at other Ford dealerships in the surrounding area that give 10% off

This company is shady!!!!!! Very unprofessional, undependable and unreliable. Their full of…read morebologna...to much has transpired to go into detail. They will do and say absolutely ANYTHING to sell a vehicle. I wish I had read the reviews before my purchase. Do you due diligence.

Poor sales department, they make you promises and they don't even follow through. I wouldn't…read morerecommend this place for anybody. They haven't changed over the years.

Great service and overall great experience. Cole was super knowledgeable and helpful. Definitely…read morerecommend!

They never seemed to have the time or the interest to be helpful regardless of what Ford product I…read moretried to bring to them... Need I say more?

I was super satisfied with the service n treatment I got . They were really informative n…read moreprofessional, I will defenetly come back on my next trip to Milwaukee to rent a car here I recommended!!!

Chris and the team in Jeep service have been great to work with! Not perfect every time, but…read moreultimately resolved all my service needs. I have taken my 2022 Grand Wagoneer and 2013 Jeep Wrangler Rubicon both for routine maintenance and electronic / air shock troubleshooting. They have been kind, courteous and responsive. I appreciate all they do and recommend them.

Service is terrible in getting back to the customer or even answering their phones. When Jeep can't…read moreeven get ahold of anyone in service- that's a definite red flag. The attitude from the woman service advisor is a bad look for the dealership. Find somewhere else to take your Jeep. Even the other dealerships in the surrounding area know the challenges at Ewald in Oconomowoc and warned us but seeing we bought the car there it had to be taken there.

did you know that Ewald Kia in Ocon is dog friendly? I was able to bring my puppy with me while I…read morewaited for my oil change. Everyone was so sweet to her!

I wish there was a zero star rating. The bar is set pretty low for most dealership service centers…read morein my opinion. That being said Ewald kia service continues to set the bar lower every interaction I have with them. The threatening of voided warranty by upselling unnecessary maintenance (admitted by our salesman Dallas). The non responses to multiple messages left about warranty issues. When you schedule an oil change, expect it to take up to 2hrs from your scheduled time to complete. One of the main sales points to buying with Ewald Kia was the 10 extra years of powertrain warranty with new vehicles, but given their service department, I'm not sure this is really all its cracked up to be. Truly and utterly dissatisfied with Ewald Kia service department in all aspects of business. Go elsewhere if at all possible.