We had a minor fender bender when our garage attacked the front fender of our Toyota. Alex gave us…read morea very reasonable quote for the repair and returned a like new vehicle in no time at all. No overages and spiffy!

We just had our car detailed at Bayside, and they did a beautiful job!read more

TL;DR: Excellent customer service, fair pricing, and clear communication of expectations and…read morepricing. A few weeks ago I had just gotten into Sturgeon Bay and my check engine light came on, shortly followed by my car warning me that my transmission was overheating. Panicked I pulled over and googled for mechanics and the top result was Young Automotive. I called and spoke with Nick, I explained my situation, that I was out of town, and that I was right down the road. They weren't able to look at my car until after the weekend, but they got me into a loner car, were super clear about what the cost would be for the loner as well as evaluating my car, and within 15 minutes I was on my way home. It turned out that the issue had warranty coverage with Ford and Young Automotive went above an beyond by transporting my car from their location over to the Ford dealership (Jim Olson) for me since I live 2 hours away. They extended my loner rental at the customer rate and when I showed up to return the loner and pick up my car from the dealership, they gave me a ride over so I didn't have to Uber or find a cab. I typically do research before I pick a mechanic, handyman, ext, however research wasn't really an option in this situation. I am beyond pleased with the amazing customer service, clear communication, and reasonable pricing. If you live in Sturgeon Bay and are looking for a mechanic I can't recommend Young Automotive enough. And if you are like me, just swinging through town and your transmission overheats, they are the ones I would call.

I am new to Door County and I was looking for a reasonable reliable auto service shop. Young sends…read moreout numerous coupons for basic service, oil change, flush and fill coolant, etc. I decided to try them. I was told that by friends that Young was one of the more expensive places but I decided to see for my self. I got an oil change and flush and fill coolant. using coupons It was a little more than I thought it should be but when I picked up the car and drove for a mile smoke started coming from the engine and the warning lights went crazy telling me to stop immediately. I saw the engine was very hot on the thermostat. They had flushed but not filled. There was no coolant in the radiator. I waited for the engine to cool down and I called them. I was told it was almost closing time and they might not be able to do anything. I immediately drove back with a hot engine. There was no excuse or attempt to rectify their mistake. In fact, they told me I should have checked the radiator before I left. I could have lost the whole engine.

Does excellent work and dont add things on that arent needed. Would definitely recommend them to…read moreothers.

Disrespectfully hung up on me when I called them asking if they could help me with an emissions…read moretest. I understand not being able to do it, but to hang up the way they did left a bad taste.

They are a little bit out of the way but they are a great auto service place. I feel sort of like…read morekeeping them a secret. I had some noise with my brakes and they replaced the ones that needed replacing...more importantly they didn't replace what I didn't need.

Great place with on the spot knowledge and innovation. I came in with something rattling under my…read morecar and they took care of it in a matter of seconds. Thank you very much for your time!

They do an excellent job I have used there services many times and are very good on the priceread more

They were dispatched for a tow from AAA. Very fast and responsive. Also , super friendly. Would…read morehighly recommend them.

He took my call at 5:30 a.m. and will pick it up by 8:00 or 8:30 today!…read more Exceptional service especially on such a cold winter day -2°

04/18/21 - I was up in Baileys Harbor 3 1/2 hrs from home in Chicago when my check engine light…read morewent on. Not wanting to damage the engine I had to call for a tow. I made arrangements through my insurance to have my car towed to Sturgeon Bay as nothing was open on the peninsula. The pickup was scheduled for 10:30am. Like clockwork DC Automotive towing showed up @ 10:3am. The driver called and informed me he was there to pick up my car. When I came out of the lobby he was already hooking up a Honda Accord to the flatbed tow truck. The only problem is it wasn't my Honda Accord lol . After letting him know and showing Seth the right car he hooked it up (my car) and brought it the the drop off lot in Sturgeon Bay. Can you imagine the other person coming out & finding their car gone (too funny ). Maybe not for them. I rode into Sturgeon Bay w/Seth and found out he has accomplished an amazing amount in his short 20 year life including being the owner of this towing company & having a 2 other jobs. He has done so much more then I had at his age. Super nice guy, hard worker. If you ever need a tow give DC Automotive Towing a call @ (920) 746-9790 in Sturgeon Bay. Thanks Seth

courteous nice family! excellent service!…read morewhile traveling our class b van needed an alternator! They were extremely helpful & got us on the road quickly! I highly recommend this business!

WWARNING! WARNING!…read more DON NOT BUY A NEW CAR FROM THESE PEOPLE!!!! I bought a Chevy Bolt from them with a five year bumper to bumper warranty and they refuse to honor it. They tell me that since they changed from Olson to Patriot they are not EV compliant, even though they SELL Silverados! It is the same store, same shop same staff. They even replaced the battery on my Bolt when I bought it, so I know they are equipped to work on it. Here is the kicker. I need the WINDSHIELD WASHER PUMP FIXED!! This has nothing to do with being and EV. It's just the windshield washer. To make matters worse, the service guy I spoke to, in person, basically told me the could WORK on the car, they just wouldn't honor the warranty. These people are friendly rip off artists. They will smile at you and lie to your face. BUYER BEWAR

Scheduled my 2015 Chevrolet Sonic to have the timing belt replaced at 200,000 miles. At the end of…read morethe day that they were supposed to do the work they told us they did not have the tools necessary for the job and I would have to reschedule. This same thing happened to my daughter. They appear to not care about the customer's inconvenience in having to give up their car for multiple days because of their inept workplace habits.

On vacation in Egg Harbor. Ran over a screw. Tire was flat after a day...which was Sunday. Had…read moreFix-a-Flat and filled it to get back to town without towing. Chose LeFevre because they were closest but also because they had 5 positive reviews on Google. I was surprised there was no Discount Tire or Tires Plus in Sturgeon Bay but LeFevre was it. Drove on my half flat, they were busy but brought my car in right away. Couple things, first they weren't too pleased about Fix-a-Flat because "it is messy" but they dealt with it. It was either Fix-a-Flat or pay for towing 25 miles. Second, Monday's are typically busy for them due to scheduled appts so you might want to call ahead which I didn't do. All told, I arrived, they got me in quickly, were done in 30 minutes and charged me under $25. While they aren't overly friendly, they were efficient and inexpensive. I would recommend. :)

Never have your car towed here for service. Had it towed in the late afternoon and the next morning…read moreI called to check for an update. Guy says he knows nothing about it and doesn't have time to repair it either. I ask for keys which he easily and quickly finds. ON THE ENVELOPE it has car type, issue for repair, and phone number of owner. I asked why hadn't he called to inform us about the car and that he can't repair it or have time for it. Again states he didn't know anything about the car.

I cannot even believe how amazing the service was that we just received. Got a flat tire while up…read morein Door County for the weekend and we don't live in the area. No where else was open on a Saturday, so we decided to stop here and I'm so glad we did. They didn't have our tire in stock but they called around and managed to find us one. They went to pick it up for us from the other place and installed it. Great job, Marcel and Elliot!

They closed up shop no longer in business. Not his fault but yelp should really know who you are…read morerepresenting this isn't the first time I was led on a wild goose chase using this app