I received a quick response to my project request for airflow issues (no airflow) and inconsistent…read morecycling. However, the technician let me know after the visit that he forgot his camera scope and would have to return to check the airflow. I paid $231.39 to be told they can't yet diagnose my issues. And I would have to pay an additional $50 plus labor to have a return visit to bring his scope camera to check for airflow issues and a quote for the service, if discovered. I understand companies are looking for ways to stay afloat in this economy but taking advantage of customers is not the way to do it.

They were AMAZING!! able to come out same day during the heat wave when nobody else was, fixed…read morethe issue and helped by taking additional steps to try to make sure the issue is fixed long term.

Bad install of ac and could not fix it , get a company that will install correctly so you don't…read morehave a lifetime of issues or can even fix it right. 2nd They installed the hot water heater, but they installed a gas pipe blocking the service area Ports.

The company was very argumentative and did not provide receipts for work done. I asked for a…read morereceipt at job completion when I paid, they said it would take 2 days. 3 weeks later, 3 conversations with the owner by phone, 2 messages, and a long text exchange, and I got the simplest basic receipt from them, for the cost, and no breakdown of the services or equipment provided, and I paid them $2,575.

We would like to acknowledge the excellent services done by McQuade Heating and Cooling in…read moreinstalling the Furnace and Air Conditioner in our house on June 8, 2026. Steve, Comfort consultant, was polite and thorough in explaining the various options for us to choose. Office staffs, Judy, Laurie and Liz were accommodating on our calls and requests. David and Matt, installers were very professional and HARD WORKERS. They were very careful that no damage was done to the walls and floors of our house. David is detailed oriented and workmanship was clean. We are happy and satisfied of their job performance. Highly recommend their services to anyone. Thank you to the entire staff of McQuade. Sincerely, Willy & Chita G.

I have been using McQuades since the 90's. When you call them for service, their office staff is…read morevery polite and professional. Initially, I had them replace my furnace. I had the house built in 1988 and a the furnace the builder installed needed to be replaced 10 years later. My daughter uses them as well now. They are responsive. Their service techs are also very polite, respectful, knowledgeable and professional. I recently tried to clean my drier duct and got the cleaning brush stuck in the duct and found it difficult to find someone who would remove the duct to clear it. So I called McQuade's and the next morning they had a tech remove the duct and clear it. They also cleaned it. I also found their prices to be reasonable.

Malik from Attles Plumbing installed new plumbing for our second-floor master bath remodel,…read moreincluding a steam system, a complicated facet set, and a double sink. They used a unique waterproofing process that was impressive. They also replaced all of our basement drain lines and outside sewer lines. Their pricing was very similar to other quotes we received. However, we chose to go with them because they were highly recommended by our neighbors. We could not be happier with all the work they did. We highly recommend them!

I called Attles Plumbing, Heating and Cooling because I had a plumbing emergency. There was…read moresomething causing a plug in my main water line. The owner of this business came promptly to my home to assess the problem, and then sent his "workers" to help me. His workers came three (3) days in a row and all they accomplished was tearing my house down. I had to call another company who promptly fixed the problem. There was no protection for my home. The auger ate up the bottom of my walls, there were no tarps used on my carpet and floors; and one of the workers used the walls throughout my home to steady himself. Dirt and oil all on my walls. I noticed on the last night they were when I erroneously thought that the problem was corrected, that there were smudges on my bedroom wall. I explained to the owner of the business (Malik Attles) that there was no reason for this gentleman to be in my bedroom. This being the case, I knew I needed to be on alert. Fast forward a few days later, two gold bracelets are missing, that I know of. May be more items missing. I called the owner after realizing the theft, and it became obvious that he had blocked me, and I had to use another number. Then, all that he could say is that, "he didn't know what to say." When a company comes into a customer's home it is incumbent on the owner to send credible, healthy, non-rogue individuals. I'm putting in my police report and I advise everyone to steer clear of this contractor.

Easy to do Business with....service scheduled quickly, repair tech was amazing and reasonable rate…read more I really like they service both Plumbing & HVAC! Please give them a chance!

Diego serviced a laundry pump which has stopped working. I am so grateful to Diego, as my pump is…read moreonly a 1 1/2 year and a half old. If you read up notches Shellback pumps they have some poor reviews. I got this because the last Shellback lasted since 1964. I highly recommend Superior Heating and cooling for all your plumbing and HVAC needs. Kevin and the team are true professionals!, Mary S

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

Had an emergency HVAC issue and went with R&L. I was skeptical at first because the low ratings,but…read moreI could not be happier with my decision. They were quick, courteous and highly skilled in their trade. My issue was fixed the same day. I would recommend R&L to anyone in need.

Well the guys came in there did a really good job but the guy that sold me ac system came in there…read moredid a house first thing he told was my fresh air vent was to small he said if was to buy there system they wood put in a larger size one when they finished the job i asked. The tecnition was he gonna put one he said it was not on work order called Ryan the guy who sold me job and ask him about it he said that it wasn't incluides I in the job but when he was siting in my house he said it was part of job. You would think after I spent $12000 that they put in the coreck size fresh air vent ??

They came out to give a diagnostic on our A/C. The technician did his best to get to us as soon as…read morepossible. We wanted to use our warranty to get the repair covered. The tech performed work and charged us without asking. All we need was a switch flipped and a filter changed. They charged an extra $75 on top of the $90 diagnostic for work we could have performed for free ourselves. Very unhappy to be charged for work I didn't ask him to complete. Be sure to hawk over any tech working on my home from now on to ensure you are properly charged. - The issue is not that I don't think they performed work, rather that they should have presented the charges before completing the work as they were called for a diagnostic. I'm not sure how you can diagnose without checking pressures and refrigerants. So if all of that was "free extras" what was the extra $75 charge for???

Excellent service, fast efficient. Very knowledgeable…read more With the winter approaching so fast, I knew I had to call someone reliable. They got me on the schedule as soon as possible. Came out at 10am on time & ready to take care of my boiler! Thankyou thankyou for being professional & providing excellent customer service.