Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Throttle assembly needed to be replaced on our Ford 150 pickup On a Saturday. Made several calls to…read moremechanics that were open on Saturday and all but one said they were booked Full. We told them we were from out of town and needed to leave on Sunday. Lubbock family auto said they would do it at 5:30 pm. So we took it to them and they replaced it for only $100 labor which was more than reasonable. I would highly recommend them. Very nice and friendly.

From the owner: Welcome to Lubbock Auto & Family Garage!…read more Looking for reliable, honest car care with a personal touch? At Lubbock Auto & Family Garage, we treat every customer like family. Full-service auto repair Trusted by Lubbock families Friendly, experienced mechanics Fair pricing – no surprises Whether it’s routine maintenance or major repairs, you can count on us to keep your vehicle — and your family — safe on the road. Locally owned. Family operated. Book your appointment today — we’re here when you need us! Call or message us now!

I took my Jeep Wrangler in May 15th, 2025, after stopping in the week before to see if they could…read moreget it in for what I thought was a piston tap issue. Irven Weighill told me, sure, to bring it in "next week" and they would "run diagnostics." 5 phone calls from me, of which zero, I repeat ZERO, were returned, and 26 days later, I went in to check on progress. I found it in their bullpen. Nothing had been done, except brand new hail damage that beat the hell out of my Jeep. All it would take is one call to me to tell me they still had not done anything, especially considering my repeated, unanswered phone calls, to advise it might be best to bring it back later, but they couldn't even be bothered to do that. After being obviously upset, Mr. Weighill's only response to me was "I'm not God" and the mechanic's response, "At least it didn't bust the windows out." I think that should give everyone a good indication of their integrity, or lack thereof. DO NOT, I REPEAT, DO NOT EVEN THINK ABOUT USING THESE PEOPLE. After taking it to be repaired and nothing done, I now have to pay around 2K for hail damage repairs. I personally hold Joe Dalton responsible for allowing this extremely poor treatment of customers to be their standard. From these reviews, looks like I'm not the first.

I've now been to Dalton's for a few minor repairs. Typically leave my vehicle but as I was off from…read morework today I stayed and waited, and about an hour later the part had been delivered and my car repaired. But even when I leave it, they've called me by lunch to tell me what's wrong and how much it's going to cost. These guys are quick, efficient, and as far as I can see reasonable in cost for repairs.

Our car broke down in Lamesa and no one there could fix it so we had it towed to Lubbock and…read morecontacted Trejo. They showed up on time did exactly what they said they were gonna do and at the price they quoted. I cannot recommend these folks enough!

I wrote a good review of this place. The next time I went they had 'adjusted' my price upward about…read more$30. I had since found better places to have my work done.

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

They are honest and have fair prices. I had never gone to the mechanic without my dad and was super…read morenervous but they gave me no reason to be. They even told me things the dealership recommended me to do to my car were unneeded and would be a waist of money. Great genuine people!

Excellent is the perfect description. I took my truck to another mechanic. They charged me for…read moreone thing that did not work, then spent several weeks trying to diagnose the problem. I decided to try Jason and Excellent Auto. He had the truck for one day, and it is fixed; the problem is resolved. They are knowledgeable and fair. Thank you!

These guys are the only ones I trust with our vehicles. Professional and respectful,…read morerecommendations are accurate and factual. Birdsong Automotive is literally the best shop in all of Texas!

I do NOT recommend this business. My wife and I took our 2013 Jeep Wrangler to them for repairs for…read moretwo years. They were unable to find the issue, but often had other repairs (other than the ones we went in for) to do. In the end, I had to replace my entire engine, cadilidic converters, and all the hoses associated because they did not do basic engine care (secure the air filter cap, thus my engine sucked up dirt for two years). When confronted with the issue, they denied any responsiblity and were not helpful. They are incompentent at best and most likely negligent from our experiences. There were several other smaller issues we had with them too but I want to keep this short. -DMH

I was in Lubbock from Hobbs for a doctor's appointment for my medically fragile, tracheostomy and…read moreoxygen dependent infant son when my car inexplicably sputtered out and died in an intersection. I am grateful to have been referred (and towed) to an auto shop that was willing to squeeze me in on an emergency basis, despite being busy and seemingly understaffed. The lobby and restroom were exceptionally clean, the staff was very professional and courteous, and they were kind and friendly and welcoming in person and on the phone with everyone I saw them interact with, despite being busy. They were quick to diagnose and repair the minor issue that had been caused by an incorrectly installed fuel filter, and got me and my son back on the road safely. Now: to talk to the place that did my last oil change.

I took my car in for a pre-purchase inspection, and they missed the fact that it had been in a…read morewreck previously. The front collision bar had new bolt holes drilled into it after a previous impact and they just missed it.

So glad Neal opened this second location, now they are closer to me. Can't say enough good stuff…read moreabout Nick's! Lifetime customers! Quality work, reasonable rates. Nice people. Fair and Honest. Neal and his crew are the best in Lubbock!​

From the owner: Since 1976, Nick's Automotive has been the auto repair shop Lubbock, TX drivers rely on for honest,…read moreprofessional service. As a locally owned, family-run business now in its second generation, we're proud to keep your vehicle running at its best. Whether you're stopping by for a quick fix or scheduling a major repair, you can expect fair pricing, clean work, and genuine care from our experienced team.