Carlos is my car guy , I've bought several cars from him in the past 10+ years , they have always…read moretreated me with respect, my last purchase, had an issue come up with the motor , after 3 months , and they replaced the motor, I hadn't had an issue since... Give Carlos a call he will get you going.....

Update transmission went out now they won't answer and I gotta pay outta pocket for the rental lmfaoread more

Lack of communication...title screw ups. After six weeks, my state tag office still had not…read morereceived the paper work and my temp tag runs out the next day. I called Hardy Chevrolet and asked for Title person...asked her where the paperwork was and she replied that they had a new third party firm doing title work...I asked her to find out where the paperwork was...she called back and said that they did not process it because a necessary form wasn't signed and a copy of the registration of the trade wasn't provided (and why did't the dealer provide them ?)...neither the dealer nor their title agent contacted me..I had to ask them after six weeks...Oh..and they could not issue me another temporary tag until this was straightened...so, I have not been able to register the car that I have had for six weeks and will have no valid tag tomorrow....

We own an auto repair shop in Prattville. We purchased a part from Hardy Chev on March 26,2026 that…read moreis currently on back order from GM. The part came in broke. Hardy Chev response is to bad. The man we spoke to says that GM corporate only gives 10 days to do a return. However one of my local dealerships tells me that gm gives 90 days. I am trying to figure out how to get my $300 back. I will be calling GM headquarters.

I just bought a Hyundai Santa Fe and I am very happy with my whole car buying experience!…read moreI initially drove the 3.5h to buy a Honda Passport and I knew it had an accident because my sales rep Val sent me the carfax report right away. After inspecting and test driving I found some issues with the car. The brought it to their shop right away to check on the Honda. The Assistent Manager brought me in his office to tell me very honestly the shop is not able to fix those problems to my satisfaction. Since they knew I drove so far they offered me all the help possible to show and test drive as many cars as possible. After finding a good pick they gave me good deal on the car and on the warranty. Val even drove to the gas station to fill the car up for me! If I need to buy a new car again, I will contact them first and see what they have to offer.

Worst experience ever! (caution: long review but needed to be said) At first everything was great,…read moreI had applied online for the application, had a sales person named Norma called very professional and respectful. Went by to see the vehicle and I had already mentioned my credit was bad and I had money for whatever down. I test drive the vehicle and enjoyed the 2016 Acura ILX, then the senior rep or whoever she was ruined the guaranteed sale for Norma. Reason being, unprofessional and judged me after knowing my credit was bad. She came up to me and said that with what I had said I had for a down it wouldnt be enough, and couldnt be able to do anything that I would need 20%-30% down. The way she said it I could tell she assumed I was going to say cant do that, so therefore I asked how much and responded "its a lot, it would be way more than you said you had and your interest is high" there was no need for that there are ways to come at a customer, I been a car sales man so I know! I knew my credit is not great and therefore I had told Norma I had bad credit and I have so amount to put down but have more if needed, and i wrote that on the paper they give you to fill out, wrotethe amount and also specifically wrote down "but have more if needed." If they pay attention to deatils on paperwork they would have seen that and assumed well says he has more if needed so lets see how much he be able to put down. But after she told me it was $4000 down I said okay thats fine no issue and mentioned I had $5000 on me and after being told that her attitude changed. Because of the unprofessionalism she made Norma lose a sale. Turns out Norma was new, because Marcela called me and told me she was following up and mentioned Norma was new. For a new person she was doing great until the senior whatever she said her position was came up to me and ruined the sale. Therefore I took my business and money somewhere else (Toyota Mall of GA) and got me a 2015 BMW 428i. With just $3000 down. (Picture included of me with vehicle after purchased) If it wasnt for that one lady treating me like someone who wouldnt be able to afford anything and for judging me bc my credit is not great, she made Norma lose a guaranteed sale. If it wasn't for the unprofessionalism of that one rep, Norma would have a sale and my review would have been completely different.

One of the easiest car buying experiences I have ever had. Don was the best salesman and was so…read moreeasy to work with. I got the car I wanted for the price I wanted! I will be sending anybody that wants a new car to Don at Shorkey Kia Gainesville!

Not impressed with their sales team made him an offer and a manager and salesman came out laughing…read moresaying that only take full price they're not very professional.

Wow read the reviews online for this company before I posted mine, I am pretty sure this dealership…read morehas changed name ownership/management since 2017 and if not drastic improvements have been implemented - my experience was nothing short of exceptional so here goes... Great staff - every person who assisted my mother and myself were pleasant to deal with and knowledgeable when questions were asked - from the initial reception to final instructions of delivery of vehicle were handled like I was family - there was no down time at all when it came to processing purchase - made me feel like they really appreciated my business and most of all my time! This is a company that delivers the customer service experience and when someone needs a new car, this will be my first recommendation to anyone.

horrible experience. Stole money out of my center console I vividly left 214 in change in my center…read moreconsole for my father to pay when he picked it up and the time came to pick it up he checked and there was only 114 , I called they told me to screw off ! will never be doing any business with Greene ford ever again, I'm an honest man and wouldn't lie about such thing , would've been different if it was change but someone got greedy and stole the 100$ ! horrible service and horrible experience will never return ! Shame on them and horrible way to hang up on your customers shows how you treat them

Great experience with this Hyundai dealer! Sales, finance and service dept are spot on. Ask for…read moreJosh Ayub in sales. My first Hyundai vehicle, and I could not be more pleased with my new Tucson Hybrid. Chance C

There's an old adage, "The true test of a persons character…read moreisn't when things go well, it's when they don't go well!" Saw a 2024 Rockwood Green Calligraphy they had. Since I wasn't price sensitive, traded out & the deal was done which included "2" 7 year ceramic coatings. It was when Katie Silva told me I could pick up my car in 2 hours, did things go down hill. 7 year coatings take at least 3-4 days when done correctly. "Oh no, we have a machine" she said. Bull crap, an outright lie! Deliver the car to me? Nope. You came to my house eagar to pick up the title, but, sorry not going to deliver the car to you, 15 minutes away! So, the moral to the story is, Once, shame on you! Twice, shame on me! CAUTION if you're dealing with Katie Silva!

For car sales? 4-5 stars. For service? 2 stars or even less…read more Came by to have a noise checked out on the car; spent FOUR HOURS waiting for it to be done, was promised they'd call whenever they had an update and never received a single call. Damian was super nice upfront but LEFT ON BREAK without calling us about the car. Super unprofessional. After all of this, told us the car was fine. Are you kidding me? Anyway, screw the warranty you get with the car; it's not good for anything here.

Brought my car there with transmission issues. The tech confirmed my suspicions of the transmission…read moreneeding to be replaced. I informed them that my transmission had a warranty from AMUAP and they agreed to work with the warranty company on getting the transmission taken care of. I dropped the vehicle off 3 weeks ago. Towards the end of the first week I called to get an update, no response. I called every day for the following 2 weeks and never was able to speak to a live person. Left multiple messages, never received a call back. Finally just picked my car up today and took it somewhere else. To top it all off, not sure what they did or said to AMUAP, but now I've been informed by AMUAP that due to it, my warranty is now void... Thanks a lot Jim shorkey Nissan, I really should sue for the cost of a new transmission. That's still an option.