If I could give them 0 stars I would…read more I called the schedule a blood work test and was willing to wait as long as it would be in the next 3 months. The girl on the phone Ashley was prudent and said that she's never heard of my insurance and I let her know we would do the bloodwork without our insurance and she said that they're booked two weeks out. If you're booked two weeks out and I want to make an appointment that is 12 weeks out for my health, whose to deny me of that? Then her manager appears and dryly says "we're not taking new customers". What kind of medical facility denies patients???? This one does.

Had a procedure here and the staff was super nice and helpful! The nurses were all extremely kind…read moreand communicated very well. Would recommend people who's first languages aren't English to go here since they have great care for Koreans people, and even if you're aren't so good at Korean, there are people on the staff to help you with English!

I came for a quick chest x-ray and antibiotic prescription because I've been coughing for two…read moremonths. It's been getting better but I just wanted it checked. I'll be fine. I already took the first dose before I left.

I've been to most of the local Kaiser locations for one reason or another and Cerritos location is…read morejust really convenient. The online check-in through the app is super convenient and we can skip the check-in line. The pharmacy is either super empty or super full depending on when we go, but it's convenient that's it's in the same building. The flu clinic is also downstairs so you can get your flu shot while you wait. They always have stickers for my kids and the nurses and doctors are always attentive. It's also very clean and tidy and quiet. The parking is hard. We always leave early to allow time to find parking. It's just always full (parking garage and the outside parking). This location is small so if you need more specific services/ procedures (ex. PT, allergist) you have to go elsewhere (we go to Downey). Overall, I'm able to do a lot in one stop for myself and my kids.

I strongly do not recommend this clinic. Giving even one…read morestar feels too generous. I went in for a blood test and later received results, only to be told afterward that the results were incorrect and the test needed to be repeated due to an error on their end. Despite this, there was no clear explanation or follow-up from the clinic. After more than a month, we received a bill, which is what prompted us to call. During that call, there was no apology for the mistake, the delay, or the inconvenience we experienced. Instead, we were spoken to in a confrontational and argumentative manner, being told that because a visit took place, payment was required. It is deeply frustrating to go to a medical facility, pay for care, and then be left dealing with mistakes, poor communication, and an unpleasant attitude. Medical offices should take responsibility for their errors and treat patients with basic respect. I am leaving this review so others can avoid the same upsetting and uncomfortable experience.

Went in for strep throat. The wait was too long. I was happy with services from Dr. Customer…read moreService was ok from receptionist. I feel they should be more attentive to the patients as they don't seem very caring.

Extremely disappointed with this location. I've been a loyal Restore member at another location for…read moreover 3 years and have always had great experiences. I realize each location is independently owned and operated, but if this location is going to accept membership credits, they should follow consistent rules across all Restore clinics. For example, I've always used the red light session for 20 minutes, but here they suddenly limit it to 12 minutes--without saying a word beforehand. I only found out when I asked, and the manager told me they "have their own rules" and don't have to follow the same protocols as other locations. If that's the case, they shouldn't accept credits from members who joined elsewhere. On top of that, the staff has never been welcoming or friendly. Sadly, I won't be returning and cannot recommend this location.

Really bad first time going here . I don't like it . Bad deal for price $49 . Is clearly said on…read moreadvertising Face book with iV drip .

The staff are very welcoming and very professional place is very clean and private Brenda is…read moreawesome than you

You read a lot of stuff online and think its a scam. Be your own judge! I went and loved it. They…read moreteach you everything and go over everything in detail!! Atmosphere is great and people are awesome! If you dont feel yourself, get here!! They test you before anything to make sure they can actually help and dont charge anything! They invest in you just as much as you invest in them!!! Quarterly checkups and are completely honest!!!

I have been waiting since April. This is now almost the end of October for a refund from them. They…read moreowe me $75 and at this point it's not even the money. I went and had my infusion and my insurance told me that it's not going to cost me anything and when I went there, they told me that there is a copayment. I told them no my insurance says there's not they said if you don't pay then you can't get the infusion so I paid and I was right and they owe me the money. Cannot get in touch with anyone only get overseas customer service that has not helped. They can't speak to me I've tried to reach the corporate office and they bring me back to the overseas customer service. I did finally speak to somebody in July who told me that it should be there the check should be here in two weeks again it is now October 20 25 and I did speak to somebody the other day at corporate office who said that they were sending it out I got a check for $15 not for 75. This company is terrible when it comes to their business so if you have anything with your insurance, beware

I can not say enough about how grateful I am for Dr. Sheri Marquez and her team. She has been…read moreespecially helpful during these unprecedented times specifically with pain management. She has also been a huge advocate for my care and has been the only Doctor who returns my calls. Also, a huge shout out to Diane who helped me to get an appointment for an MRI in a week at another location versus having to wait a month at the location I was referred to. She really helped to expedite the process so I could begin receiving treatment in a more timely manner. She even called me to let me know the positive results of my MRI as soon as they were available to her, which is important during these trying times. Thank you so much for all your time, effort, and compassion.

This review is for Dr. Kush Charul Shah…read more I had a very disappointing experience with this physician and would not recommend him, especially to women seeking care. From the beginning, the appointment felt rushed. He asked very few questions about my symptoms or medical history and didn't seem interested in understanding why I was there. Instead of having a conversation, he appeared eager to move on to the next patient. The most concerning part of the visit was when I brought up a medication that another physician had already discussed prescribing for me. He repeatedly stated that it was "only for men" and that it's not part of his practice to prescribe it to women. He did not explain why, or even discuss the evidence, or offer any alternative treatment options. After I asked for clarity since he seemed to have his mind made up before even a real discussion and told me to drink water? I left feeling dismissed rather than cared for. At one point, he even had to Google the condition or medication we were discussing, which did not inspire confidence. Rather than helping me find a covered treatment through Kaiser, his only suggestion was to look into a cosmetic treatment that would be an out-of-pocket expense. What bothered me most was that I never felt heard. He didn't ask follow-up questions, didn't explore my concerns, and didn't take the time to understand my health history. Now I have to schedule another appointment with a different physician and start the entire process over again. Every patient deserves to feel listened to and included in decisions about their care. Unfortunately, that was not my experience, and I left feeling discouraged and unsupported. This has not been my experience with other physicians at this location but I think it's important as a woman to know that maybe this dr. Has biases that can affect the accuracy and effectiveness of our treatment. He is a new dr at this location and I think it's important to have honest feedback when it comes to people's health. And to be clear I don't need the doctor to agree to prescribing a medication I need someone willing to evaluate whether I'm specifically a good candidate and explain the reasoning either way. Not just brush me off because this is " male medication "

I had a good experience…read more This was my first time going to the La Palma location. It seems like a small building, but they have a lot of services here. I came for my eye exam. I was long overdue since it had been over 2 years since my last exam. My appointment is with ELIZABETH KANG CHUNG OD, O.D. She was very sweet, kind and knowledgeable. I got my prescription and went over to the area where they sell glasses. Very pleasant experience with this doctor. :)

I was assigned to this doctor and was seen once or twice then randomly out of nowhere, all my…read morereferrals came back to me, with no warning no nothing. Doctor closed his practice which I get it, it happens. Would have been nice if I had gotten a phone calls or letter ahead of time so I can find an alternative. For over a month now I have been unable to get my medical insurance squared away.. Thank you for nothing

Hi Normally I can't wright Review but. Today I am writing. Walking medical pioneer blvd Artesia. I…read morehave appointment today with doctor, I was there n I didn't see doctor, there's nurses practitioner to see me? N I asked them I want see doctor they said dr dhamija no any more from last 6 months. I am sucked...I asked so why you don't tell me dr dhamija no more when I made appointment? They said you did not ask me that's why practitioner..OMG I'm am frustrated with them Accept anjana all person very Rude they don't no how to treat patients if call office no one answer the call I am highly disappointed no one go this clinic be careful guys

For the people that work here go above and beyond. Super nice people. Very clean. I just have been…read morevery knowledgeable.

This is an excellent Korean medicine clinic in Commonwealth. All of the staff are very kind and…read morefriendly. I came here because of shoulder pain, and after just two treatments, I'm already feeling much better. I would definitely recommend this place to anyone looking for a good Korean medicine clinic.

Appointments are availability pretty quickly but I have never had such a hard time with referrals…read moreand getting them written properly and sent to the right place. The facility is clean, but I have not had a good experience with referral department. No one ever answers and always out of office.

Probably the worth phone system, usually no one pick up phone or make you left message , the very…read morevery disappointing experience is the referral, they can't find specialist doctor for you, I have been looking for a doc to check my stomach since there was a tumor, and for a whole year they can't find a single doctor for me, they changed 5 doctor and still can't find it, I end up use Kaiser, it was done in two weeks. They do have good doctor , but their stuff just don't care or don't know how to work! Follow up are very important!! They don't care but just make you wait for one year , what ridiculous experience.