The WORST office ever…read more On my very first visit as a patient, so many things went wrong that I should have NOT given them the benefit of the doubt. 1. When they weighed me, it was 15lbs off of my regular weight--which I had checked just the previous week. They argued with me and insisted that their scale is right and that I just gained weight...15lbs in the course of a week. It wasn't until later when I was sitting there waiting for the doctor did the "nurse" (more like unqualified office aid) called me in to tell me that the scales be recalibrated and for to me try it again. Surprise, surprise, my weight dropped 13lbs in 10 mins! 2. Then, after my visit, the staff said "bye" to me. I'm like, "Um, is that it? What about my order? What's next?" They had me sit there in the lobby for 20 mins while they waited for the doctor to tell them what to do and then finally got me my blood work order, gave me an appointment and had me leave. 3. When I got my order, I left and was in my car when I get a call from them to tell me to come back and get my prescription because they forgot to give it to me. 4. I go a get my blood work done and WEEKS after my blood work, I'm like am I ever going to hear from that doctor again? I had gotten my lab results and I'm reading them on my own but have no medical help. I CALLED them---several times before a person answered---and they played telephone with the doctor to tell me what my results mean. I asked what would have happened if I didn't call. Would you not have reached out to me? Office works stated that's what the follow up appointments are for, to review results (which I understand), however they gave me a follow up appointment 2.5 months later. If I had something seriously wrong with me, I would have been screwed. On my second visit, over 2 months later, I thought things were going to be better. I was wrong. 1) First things first, I went up to the receptionist said I switch plans for insurance and gave them my new insurance card. They look at it and goes, "oh it's the same" and gave it back to me. I'm like, "No, no, look again, it's different. You'll want to make a new copy of that." That instill such confidence, right? Also, I have to ask them to give me back my insurance card once they make that copy AND ask for my own receipt. 2) I meet the doctor and she wants to chat with me about my blood work....which we did in a game of telephone previously....and but this time she's telling me what concerns her and prescribes something,...something she didn't mention. Great, so you get your patients results, you don't follow up with them yourselves with either a suggested appointment date or a call, and when the patient calls, you give your staff incomplete information to tell them. 3) My purpose of the visit is to get a referral to an OB-GYN due to some serious issues I was having and needed to get checked out sooner rather than later. The doc doesn't do OB-GYN so she needs to give me a referral. Only she said referrals needs to be inputed into the system and the system will mail me the referral in a WEEK or so. Efficiency at it's best, no? 3.5 WEEKS LATER, I call the office 5 times before I get someone to answer and asks where the hell is my referral? I am now more than ever in need of one. I've been checking my mail daily and even checking my insurance website for any info possible. I received nothing and on my insurance website, there's absolutely no record of my visiting the office at all. The office lady says they gave me a referral and it's so and so. I'm like, "how in the world am I supposed to access that information?" She says it was mailed to me and as it turns out THEY MAILED IT TO AN ADDRESS FROM 3+ YEARS AGO that I've changed LONG ago!! Office worker says it's not their fault and I should go figure it out with xyz. I'm just like, "so is this how much care you give your patients?" and gave her a run down of my experience with them thus far. She couldn't be bothered. Her exact words were, "I'm not going to argue with you on the phone now. You need to figure it out." SUCH incompetence (mainly from the front desk staff) and LACK of patient care. Well, I figured it out. I'm changing my PCP and wrote this review to just warn folks who are thinking of going to this TERRIBLE office: do yourself a massive favor and go with someone else. ANYONE else. The headache is just not worth it.

TIP: CASH ONLY…read more Short Version: I came to Dr. Winnie Pang office to have a Rheumatologist to exam my sister's right foot. We appreciated Dr. Pang's professionalism, medical knowledge, & her clear and concise communication paired with compassionate medical bedside manners. Long Version: My first comment concerning the United States (US) health care institution as a whole is in grim at best. While the medical technology, drugs, procedures, training and professionals in the US are state of the art and the best in the world, including the medical professionals themselves will admit there is a considerable disconnect in administering knowledgeable care in concert with an affable medical bedside manners. In her office practice on Garfield Avenue, Monterey Park, California, Dr. Winnie Pang is available with or without an appointment, however, as expected, appointments get first priority and without one, one must understandably wait in chronological order of sign-in for care. Dr. Pang greeted myself and my sister with a genuine concern for her well-being. She was generous with her time for the examination, care to coordinate the subsequent steps in the unknown ailment discovery diagnosis and helped us to schedule a follow-up to review blood test results and EMG results at the earliest date of availability of test results. In my opinion, doctors, or any healthcare providers technical and empiric abilities towards the healing process, have all but lost the concept of what used to be called a medical "bedside manner" Medical prima donna practitioners are, regrettably, plentiful. The rigors of medical schooling of, any given field, conditions each to excel and instills in a sense of individual exceptionalism far in excess of the inherent one that we each are fortunate to have as Americans. Not the case with Dr. Pang, she excels at good medical bedside manners. And I am somewhat a connoisseur of doctors in my lifetime. Being recently married, my wife hits me often -_- Dr. Pang did everything in her ability and leveraged her network to get the answers we needed to make an informed decision of how to best address my sister's ongoing condition. Her present specialty is Rheumatology. I wish she specialized in more fields.

This is a long overdue review…read more I found Dr. Wynn via YouTube and took my mother to see him primarily for shoulder & knee pain. He is 3 in 1, primary care physician, dermatologist, & rheumatologist. He has a genuine interest in keeping up with current medical information & has a good broad knowledge of many areas, especially Covid. Prior to being a doctor, he was an architecture engineer. It's refreshing having a person from the outside coming in. At times, an outsider could see new perspectives & insights where an insider may have overlooked. He also worked in the restaurant and nail salon. Now he is a physician, what a laudable accomplishment! He also knows karate, writes books, and draws meticulous medical diagrams. Impressive huh? A drawback is that his diagram labels look like Arabic characters, which made me dizzy trying to figure out what it is that he was writing. I guess he is imperfect, a human being after all! lolzzz If you are lucky to have him as a PCP, keep him. PCP is below his pay grade. In my experiences, most PCP don't wholeheartedly know what they are doing. It's the 80/20 rule. If you are lucky, then you will run into the 20% group (good doctors), otherwise you are stuck with the 80% group (mediocre doctors). Dr. Wynn is in that 20% group. I tried to get him as a PCP for my dad, but unfortunately, he is currently not accepting new patients for primary care. To treat my mom's conditions, Dr. Wynn recommended watching his YouTube videos demonstrating how to relieve shoulder & knee pain. After following his instructions, my mom's shoulder pain went away. Knee pain is still there though, maybe she didn't practice enough. Overall, the videos are quite helpful and he has lots of them on his YouTube Channel. He is structured, methodical and sticks to the book kind of doctor. A caveat of Dr. Wynn is his bedside manner. He seems unfriendly. A few minutes into the visit, he snapped at me when I interjected with an osteoporosis question as he was explaining to my mom. He abruptly turned to me and said in an abrasive tone "I will talk to you later!" I felt insulted & very awkward. At that moment, all my admiration for Dr. Wynn dissipated. He never once smiled, kind of like a robot, a tree, or even an ice cube! Maybe that is why he is still single??? lolzzz In all fairness, Dr. Wynn deserves credit for answering all our questions without rushing us out. I think he spent over 30 minutes with us. Considering how busy he was with a lot of patients still waiting, that was generous of him. So at the end of the visit, I forgave him. I'm returning the favor in kind by not taking away a star. Here goes the full FIVE STARS for you Dr. Wynn!!

I was placed on hold every single time I called in to make appointment. They seriously need to hire…read moremore staff. Very disappointed with the customer services.

My wife saw Dr Tan . He is the best Rheumatologist that she has ever been to. EXCELLENT.read more

My husband has been seeing Dr. Reehal for over 10 years for his RA and loves him. However, the Dr…read morejust moved to a new office at Keck and we got billed over $2,000 for a 10 min office visit, including a cortisone injection (he's had this done many times at the old office). We've never been charged much for this same thing since we have PPO insurance. Billing is treating it as a hospital visit though this was the Dr office. No one has been able to help us. At the very least, tell us up front that it will cost $$$$$ for the visit. Then we would not have made the appointment! I cannot believe we are being treated this way. Beware!

I am incredibly grateful that a second opinion referral led me to Dr. Reehal. I have a complex…read moremedical diagnosis that's been difficult to treat. Dr. Reehal is by far the most humble, compassionate, and caring practitioner I have ever worked with. In our first meeting he had clearly read through my medical details so we could have a productive conversation. He has actively pursued collaboration with several other specialists, visited me in the hospital and ensured that I was receiving adequate care, and he's extremely accessible and communicative. If he says he's going to follow up with me, he does. Nothing falls through the cracks. He genuinely wants to learn from my condition and help me and his concern for my well being is very clear. This is in stark contrast to most experiences I have had with other doctors. It's not only refreshing, but emotional. With the level of physical decline I am experiencing, I would expect to feel hopeless, but Dr. Reehal gives me hope. I would recommend him without reservation.

I have Anthem HMO insurance and my primary doctor referred me to Dr. Wendy H. Wu. At first, the…read moreoffice was trying to schedule me about a week and a half out, even after I called back several days in a row hoping for something sooner because of the pain from a corn under my foot. Thankfully, I was able to get an earlier appointment due to another patient canceling. I went to the Monterey Park location, and the receptionists were very helpful in finding me the earliest available opening. Dr. Wu was able to remove the corn and treat the area during the visit. I appreciated being able to get seen sooner; it was a blessing. Plenty of parking in the back of the building her office is located on the second floor.

Dr. Wu is not a good listener. She's dismissive and thoughtless. I tell her I have a lot of pain in…read moremy foot; she tells me my foot looks fine and that maybe I should walk for 20 minutes a day. Wow... I work construction all day and she thinks I just sit around. Dr. Wu does not care. You're just another number for her to bill. If you're looking for neglect, this is your foot doctor. Never recommend.

Well, yesterday was a particularly tiresome day with my neck... I popped a pain pill and dozed off…read morearound 10:30pm. My eyes opened to the tune of SuperMan. It's Not Easy by the FIVE FOR FIGHTING, and I literally rolled out of bed and began with my yoga stretches and poses. Then I jumped on my WITHINGS BODY CARDIO smart scale and took my reading and then entered my closet and grabbed my 800 gram Turkish Cotton bathrobe (waterworks) and my ugg slippers and navigated myself towards the bathroom and reached inside the shower and turned on the body sprays (2) and the hand shower(1). I continued disrobing and entered the shower and began scrub-bing, and then I grabbed my Sonicare and dollop-ed toothpaste on and began scrub-bing my teeth and tongue Next, I scrub my scalp and turn on my rain shower and rinse. I reach out and grab my bathsheet 800 gram (Water Works) and towel off and then reach for my bathrobe 800gram Turkish Cotton (Water Works) and slip on my slippers (ugg). I enter my bedroom and enter my closet and begin selecting something comfortable but warm for this mornings session of physical therapy with Brian. I thumbed thru my long-sleeved tee's and choose a vintage striped tee in kelly green and royal blue.(polo circa 2012) and then oversized Chino shorts with draw string and button and zipper in weathered navy (polo circa 2010) and my full zip tennis sweat shirt in white and Wimbledon green (polo circa 2009) and my trusty pair of Sperrys in weathered navy. I walk into the kitchen and prepare a cup of hot tea with organic honey and a slice of cinnamon loaf and return to the bedroom, and take my prescriptions. I'm heading to San Gabriel Valley Physical Therapy about 8:20am. and find myself running upstairs towards the studio. This morning, I work with Brian and discover a new sense of recovery. I'm working through my stretches and poses, and then.... oh joy! Traction! I love me some traction ! I place in my ear buds and turn on some instrumentals and close my eyes and began to drift. My session was completed and I head up to the counter and check if my referrals have been sent. Sadly they have yet to be sent and so I thank everyone and I am told that I would be notified and wished well.

It's important to understand that they don't fix you. They just show you how to fix yourself…read more Physical therapy is an active approach to getting better, as opposed to chiro or massage where you are passive and get worked on. You may leave feeling better but it doesn't last. I went into SGV Phys Therapy with back pain and a limp. Three appointments with Ivy and I felt a little better. But the main thing is I left with a recipe of exercises and a schedule for which to do, how often, how much. Following the instructions and my back is better than it's been in years.

Dr. Tong is a very thorough professional. On our initial visit, she took her time with me and…read moregathered all of the information she could. She took an interest in all of my symptoms, not just the main ones I came in for. In our follow-ups her thoroughness is also evident. She has helped me quite a bit and under her care I am hopeful for continued improvement. Waiting times at her office are less than for most doctors. Parking is easy.

I have been seeing this wonderful RA doctor, Dr Tong since 1998. She's very compassionate and very…read moresoft spoken. She listens and takes her time with you. The best rheumatologist specialist and I love her. I had gone through 10 RA specialists before Dr Tong since 1991 when diagnosed with RA and by far she has been the best rheumatologist specialist. I highly recommend Dr. Irene Tong and you won't be disappointed. You might have to wait a little longer at the lobby or in the patient room but it's worth the wait. Oh.. and the staff, they are so friendly and courteous. A very professional and friendly environment!

Dr Clarizo was my primary care doctor for 5 years. I recently changed because he did nothing for…read moreme. He took the money from the insurance company though. How unethical is it when he sees me in the hospital then has to ask and check my wristband to figure out who I am. What a really highly professional doctor.

I have been using him for years. He is very personable and his staff is super friendly. He is a…read moregreat doctor !

I can't recommend Dr. Michelle Koolaee enough! I was previously diagnosed with lupus by another…read morerheumatologist, but when I went to Dr. Koolaee she carefully reviewed my history, ran the right tests, and reassured me (without ever speaking negatively about the other doctor) that I do not have lupus. Her bedside manner is outstanding: she's attentive, patient, and takes the time to explain everything in a way that feels both professional and compassionate. If you're looking for a knowledgeable, thorough, and kind rheumatologist, Dr. Koolaee is exceptional.

From the owner: Dr. Koolaee is an experienced, board-certified rheumatologist offering expert, personalized care in…read morea calming and stress-free environment. The practice provides comprehensive treatment for arthritis, lupus, osteoporosis, and autoimmune rheumatic conditions with a patient-centered approach. With direct access, concierge-quality care, transparent pricing, longer visits, and prompt appointment availability, we prioritize your health and convenience.

Great physician, office is clean and organized. The staff is excellent and extremely knowledgeable…read moreand very friendly.

Awesome Doctor. He is very thorough and he has a great bedside manner. He doesn't best around the…read morebush