I placed my order at 8:46 PM. By 9:08 PM it was still in progress. So my husband left to go get it anyway. He comes home and said it looks like it had been sitting there for a while. They also forgot my drink so we had to run back out and get it. Very annoying would not recommend. On the bright side, they did not skimp on the mayo. read more

Jimmy John's - The new mozzarella Pastos - Sandwiches Near Me - Champaign, Illinois

My order was right and they were very nice. Some people say this is a training location but regardless I would come back any day.

Super disappointed. I tipped 25% with a single, simple request. I asked that the driver bring the bag up one set of stairs (12 steps) and set it down anywhere, I'd grab it from there. As an able bodied person, this takes somewhere between 2 and 2.5 seconds to accomplish. I tipped almost $10 on a $14 order and all for this small favor. Which, as one of Jimmy John's handicapped customers, really ends up being a GIANT favor! It's the difference between the 20 minutes of excruciating pain it's going to take me to go to the door (where they dropped the bag) and the negligible effort it would have taken the driver. Like I said, super disappointed. As for the sandwiches? I think maybe Jimmy John's has taken a hit from the economy (and COVID, maybe)? The meat was awfully sinew-y (gristle-y), and the bread didn't seem fresh. read more

not freaky fast and employees are rude. I ordered my sandwich, and it has been "out for delivery" for almost an hour. when I tried to ask if everything was okay they cut me off and said "it will be with you shortly". this was 15 minutes ago and I'm .9 miles away charging my car read more

Customer service is lacking, delivery orders take upwards of an hour (if not more), and food quality is lackluster.

HORRIBLE! HORRIBLE! HORRIBLE! Worlds Greatest Gourmet Sandwich? I got a #12 that was supposed to have turkey, cheese, lettuce, tomato, cucumber, avocado spread, and mayo. I posted the only photo posted so far (#12 and inside of a #12) There was hardly any meat! Never tasted the avocado? Tomato's... Are you kidding me?! I know this place has enough money to add on enough since there were 10 other workers, but then again they were all playing around. This was my first (and only time) here and the workers just stared at me... I even asked questions and no response. What does a person have to do to get some damn good service and food?! I don't even want to rate this, but I HAVE to, so it's getting 1 star. I spoke to the manager, Josh. I explained the situation and he apologized. He could only make me another sandwich, but not reimburse me. HA. Pathetic. read more

Jimmy John's - #12 - Am I missing something?? Where's the rest of it? - Sandwiches Near Me - Champaign, Illinois

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Sandwiches are usually fresh, accurate, and delivered quickly from this location. **Personal note: do not prefer to eat in at this location, as the employees listen to music at a deafening level. Only real gripe, minor as it may be, is that they consistently do not cut the sandwich in half if you check the box "Cut in half" for an online order. My most recent order, both myself and the other person checked "Cut in half" and neither of our sandwiches arrived that way. It's part of the ordering process, so it'd be nice if this were adhered to. read more

Was in this store on 09/07/22 and saw an employee (name tag was hard to read but I think it said Avy) not only use his phone without changing his gloves but also pick up a disgusting grimy floor mat and then touch people's food. Absolutely disgusting!! Won't be coming back, ever. read more

Dont eat @ this Jimmy Johns! Just save yourself. In the last 4 month's I've gotten sick from their sandwich's EVERY SINGLE TIME! I keep thinking it's something else and giving them the benefit of the doubt, but no.. every single time (I've grabbed a sandwich maybe once a month because it's conveniently close), about an hr after, BOOM - running to the toilet. TMI? Yeah, well don't go there or else you'll be sitting on the toilet wishing you would have listened. I always buy the number 12, unwich (if that helps?), however my boss bought a number 9 and got sick from it recently as well. Also, I don't typically get sick from fast food places, even Taco Bell sits well with me so I have no clue what JJ's is doing. Basically save yourself. I'm so over Jimmy John's and their obviously spoiled food. read more

I live away and I ordered my boyfriend the veggie. It comes with Avocado. I also ordered an extra side of avocado for him. Everything was right EXCEPT the sandwich had no avocado on it. One of the main things that's suppose to be on the sandwich was forgotten. read more

Yes, they are fast and yes they do deliver which is especially nice on rainy and snowy days. The delivery people are always nice but the food is lacking. The last couple of times I have ordered from here there is barely anything on the sandwich. The last one was more bread than anything else. I don't know if they are cutting back or if it the people making the sandwich but it certainly isn't worth the money anymore!! Where's the Meat?? And lettuce and tomato??? If I wanted just bread I would have ordered just bread! Geez! I feel ripped off read more

I love JJ's and order all of the time. This review is for this location in particular. The following are my two key takeaways that occur from this location on a consistent basis and I'm using a sample if at least 7 or 8 different orders: Good: Fast delivery times and the drivers are always friendly, clean, and super nice. Bad: The bread. The bread at this location is consistently not good. Hard, stiff, and not the normal awesome JJ bread that we get at other JJ locations. THIS is the reason for the 3-star rating as the bread is The most important part. I find myself ordering delivery from this JJ's because it's convenient and there aren't many other delivery options. read more

I went to college here, and this place was a staple of my diet. The pepe was fantastic. I think I've had roughly 500 of these in my tenure at U of Illinois! Jimmy John's S.F., anyone? read more

Contacted this location because when I ordered my sandwich I forgot to set a specific time to pick up my order later. So I spoke with a "manager" named Jared. I notified him to see if I could push my order back at a later time because I forgot to set a specific time to pick up my order. From the start he was already rude and basically tried to accuse me of trying to get a free sandwich because my order was already picked up. I tried to explain to him on the phone that my order wasn't picked up and maybe someone accidentally picked up my order. He then proceeded to say that "our pick-up process is 100% error-free...." That's never possible because I worked in fast food for about 2 1/2 years and mistakes were made such as giving the wrong order. I'm thinking this "manager" must be delusional. I was so irritated and angry because I had NEVER stepped foot in this establishment and was ACCUSED of lying and trying to get free food. Then Jared the "manager" proceeded to dismiss me and tell me "I have to go" and hangs up on me. I called again and told him that I would like a refund (I mentioned this in the first phone call because he was so rude and disrespectful). He did not wanna work with me and asked me if I wanted both a refund and a sandwich. I said no, just make me another sandwich (since someone else took my order) or refund me. Again he became rude, nasty, and disrespectful and told me to contact corporate because it was their problem. Out of anger, I did swear at him and hung up because he was so UNPROFESSIONAL AND RUDE. Jimmy Johns on Kirby if this Jared is your manager. He needs to be retrained or fired. A manager doesn't speak to his customers like the way he did to me. I've worked in fast food and in NO WAY this would be acceptable. If you speak like this to customers, I wonder how you speak to your employees!! If you hate your job then quit! BUT I spoke to another manager named Brittany and she was so helpful, sweet, and understanding. Thank you Brittany for offering to remake my sandwich and being polite. The 5 stars is for Brittany read more

Very fast standard Jimmy Johns! Because we're in Champaign (where they train lots of people) it seems you get very good service at every JJ's you go to! Wish they were open a bit later, but that's just personal preference! read more

I love Jimmy Johns! If I could marry him I would! I went to this one for the customer appreciation deal of $1 subs and they were quick! I only waited in line for like 5 minutes. The atmosphere is great, you go in and they have the music going, they say hello and look like they are enjoying where they are. Good place! read more

The staff tend to be rude, the drivers tailgate, and the sandwiches are always bland and over-priced. Avoid.

I ate a number 10 I had some tomatoes ends in my sandwich and it was quite salty I swear you could put this sandwich in freshwater it turn it into saltwater never again will I eat at this establishment. read more

I am SO disappointed! You now have to have a minimum order of $25 BEFORE tax to order online for pickup. That's garbage. Jimmy Johns is a serious ripoff. That's at least 4 sandwiches and 2 drinks if you're lucky to hit the goal. For a college town- there's no way! Now were just getting greedy! I'll make some dude deliver my sub for less! read more

I love these Italian sandwiches. A little pricey for what you get, but you're not going to "get" anywhere else nearby. =)

Love this place! Food gets delivered super fast and everyone is really nice when you're actually there or over the phone. Even the delivery guys are really nice. They always compliment the garden... Lol. GET THEIR SALT AND VINEGAR CHIPS! They are absolutely amazing read more

I love this Jimmy John's. Everyone there is always so nice and the sandwiches are amazing! Also I've never had better salt and vinegar chips. read more

For delivery sandwiches, I'm totally fine with Jimmy John's. They are nothing spectacular, but then again ain't so bad, albeit a bit on the small side. I usually get the Uncle Vito's, add peppers. And yes, the delivery is insanely fast (figure 10 minutes after you put in the order). read more

They messed my order up 2 times. But the sandwich was great as usual. I love my jimmy john sandwich.

Today it's raining and we wanted jimmy johns so we phone ordered at 11:22 our order was delivered at 11:28. That is so fast ! The food was great as usual ! We love jj read more

Food is good, service? Plenty of workers there. I bought 4 sandwiches and the employee set them up, I said i could use a bag, he said "go for it" and walked away. Next time I'll throw the pile of bags on the floor! read more

When I walked into Jimmy Johns sanwich shop on Mattis and Kirby in Champaign, IL, the staff looked annoyed that a customer had come in. The cashier was cold and rude. The Jerk at the end of the counter slammed my sandwich on the counter top and walked away without saying thank you. After I complained about rude service the staff starting making fun of me for expecting good service in a Jimmy Johns store. Since Jimmy Johns Corporate offices are here in Champaign, you'd expect good service. I'll never go into another JJs agian! read more

I just want to give the staff at this location a HUGE thank you. I let them know that I have a gluten allergy and they went above and beyond to make sure my sandwich was made fresh. They changed their clothes, and put down paper to make sure that my food did not touch the counter. They were so nice about it all and acted like it was no different than any other sandwich. It was by far the best customer service that I recieved since I found out that I have this allergy. I have been searching for great food with great service and this is it. Thank you for the great experience! I have shared my smile and excitment about my experience with all of my co-workers and family. read more