I had a great experience at jimmy johns, I went to get an 8.99 meal and they served me the meal with a smile, and the food was good.

First time dining at this location. Place is the cleanest establishment I've seen in the Jimmy John's Family. Staff were kind and friendly when taking my order. My sandwich was made promptly and came out within minutes. I really enjoyed my sandwich!! read more

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Heard a lot about this chain but as a Non American never had the chance to try it yet until today for lunch since this location is about 10 min walking from my hotel has I'm visitiotng my man here in illinois I decided to give this chain a try and definitely not disappointed. Sandwich and service were both pretty good. the only thing i'm a bit disapointed is that for the dessert i was expected a warm hot brownies and not something already prepacked . Also if i knew the sub was coming with lettuce and tomatoes in I would've ask to not put some in as I'm picky so had to remove them which got my hands messy . but in general I did love it and definitely would return at Jimmy john's . read more

Very nice but so slow for freaky fast. Waited an hour and a half for one sandwich to be delivered:/ definitely pick up from this specific location read more

Oatmeal cookie review only - frequent customer - good, solid, fresh sandwich. The last two times we ordered the oatmeal cookies during lunchtime over a period of a few weeks, it was stale. Don't try to pull the oatwool over the customers eyes - I know a stale oatmeal cookie when I try to eat one, especially because JJ oatmeal ones are hard to beat when fresh. read more

the food is great but the delivery times are very slow and is really late. I recommend carryout and not delivery if your not hungry for another hour read more

I'm surprised about all the negative reviews about this location. We found them to be very friendly and accommodating. Heavily staffed, for sure - I think 4 guys made my sandwich. Love Jimmy John's bread and the humorous decor. Got to learn facts about Uranus while sitting on the toilet. Nice. read more

Jimmy John's - Big John - roast beef - Sandwiches Near Me - Urbana, Illinois

Staff at this location is always super friendly to me. Ordered here several times. Veggies & bread always taste fresh. They have some new menu items so that's nice too read more

Not the friendliest and several times have instructed them to cut my sandwich in half said they would but it does not get done. Also, they have not asked for phone number a couple of times but so that I can get rewards. read more

Coming from California, it's relatively normal for people to take pictures of their food and such. I was quite shocked when the manager forbid me take a pictures here at all... Is this an Illinois thing? Anyway, the people here are extremely amiable. The service is extremely fast too. Their subs are 8 inches long. The premium subs all cost $5.60. The original ones generally don't come with cheese and are priced at $4.59. To compare prices: on average, you pay $0.50 per inch of a sub at Subway and you pay $0.63 per inch of a sub here. read more

Horrible delivery time! I was told 20 minutes and an hour and a half later, still no food. Called the store and was told that the driver had already left the store. That was a half hour ago. And the manager was a smart ass telling me, "I don't have a tracker on him." It only takes one time for me. If he had just apologized and offered coupons, a discount or something they might not have lost a customer. read more

Shitty service dropped off my food forgot my drink and then tried to tell me that they delivered the drink but delivered it in IN THE WRONG FUCKING PLACE !!! read more

Jimmy John's in Urbana probably the least friendly establishment in this entire town. I have given this place at least 3 tries, but a couple of the staff members have a little bit of an attitude. Once I made a quick stop to Jimmy John's prior to a 3 hour road trip with my family. Ordered one whole sub and ask if they could "Please" cut this sandwich up in quarters rather than half so I can split with my family. All I got back was a short answer "No. Can Not Do That" and a straight stair from this bearded sandwich guy. I had to literally rip the sandwich myself into 4's with my fingers which was a complete sloppy mess. There was no line at the store. It was an odd hour, and at the time I was the only customer to enter. Second try went there by myself ordered half sandwich asked the girl to substitute mayo for mustard. When handed over took my first bite, but didn't taste any mustard or mayo for that matter. It tasted dry. Asked the girl if she added what I asked for: Mustard. She replied "its in there." Which was the only response she gave me because she was too busy chatting away in the back with her co-worker snacking away on his own sandwich (interestingly same guy from above) . Then took another bite thinking maybe I was mistaken. Maybe she did. Well after second bite still no mustard. I asked again are you sure you put mustard in sandwich. Her reply this second time "its in between the meat." Seems like an odd place to put mustard or mayo that is in between the ingredients rather than on the bread. However there was no mustard in my sandwich. The staff is young and a little cocky. However, I noticed the CEO on website is very young too. It makes me wonder if the organizational culture of this hip young care free attitude stems from the top where customer service is secondary or non-existent. Finally sandwiches themselves are simply below average. . read more

BEWARE OF Jimmy John's Catering Prices! Menu numbers 1-6- menu price $5.95 - catering price for box of 6 $6.67 Menu numbers 7-17 menu price $6.95 - catering price for box of 6 $7.87 What do you get for the extra $$? A box that can be folded to display the subs nicely and the subs cut in half w/ each half individually wrapped. WHAT A BUNCH OF CRAP! I ordered 2 boxes and at menu price it would have cost me $80.40. Instead it cost me $90.80. Essentially I paid a $10.40 premium. When I complained I got a song an dance about "more labor" and "expensive boxes" Seriously - how long did it take you to cut the sandwiches in half? What was the cost of the 6 extra papers to wrap them in? I didn't need the boxes - that boosts Jimmy John's image... to display a nice product. A grocery bag would have been fine w/ me - why am I being charged to "display" your product? Never again!!!!! read more

I ordered before other customers and they took their time with mine. The cashier at the time was giving me an attitude as well. Do not recommend coming here. Despite it being really slow, customer service was not good. read more

So, I'd previously written about JJ's absurd reply that at 2.1 miles from one their franchises it was too far to deliver. I've recently seen JJ delivery vehicles within a few streets from my house so I thought they may have realized the stupidity of their policy and now delivered. Tried an online order and was again told they do not deliver to my area. What? So I contacted corporate and got the same ridiculous reply. Now remember this, Yelpers, I live 2.1 miles away. The driver doesn't need a passport to get here. Does not have to book overnight lodging. Needs not cross the Himalayas. A round trip would take all of ten minutes. So if it's such a short trip, why don't I just go myself? It's the principle. Don't brag about "freaky fast" delivery and then not deliver. Okay, I promise no more tirades against JJ. read more

I love their sandwiches .... but as a previous Yelper reviewed, their delivery area is ridiculous. I hold events at the Savoy Rec Center, and their corporate headquarters (and also the closest JJ's...) isn't even 3 miles away..... apparently they can't drive there. They have billboards ALL over Champaign-Urbana saying, "FREAKY, FAST DELIVERY".... but if you live out of the delivery range, then you are out of luck. It's ridiculous.... Savoy is literally a mile away from the "Champaign" border whatever that means (Windsor Rd??) .... you are cutting out a lot of business by not delivering to Savoy --- Savoy Rec Center? Willard Airport?? The golf course at Willard?? All of those apartment complexes down there?? Come on Jimmy Johns!?! Give me a break. read more

Being from the north-east, I had never even heard of Jimmy John's, never mind eaten at one. So when I was craving some sandwich goodness I decided to try it out. If Subway is 2 stars, Jimmy Johns is 3 stars. Definitely a step-up from Subway, but nothing super spectacular. I got the Vegetarian sub, easy on the mayo. It was simple, and tasty. The bread tasted good but was really chewy. After finishing my sandwich I felt like my jaw got a pretty good work-out. I was also disappointed by the amount of avocado spread, or lack there-of. There was just enough to add flavor, but it didn't make up a very substantial part of the sub. Cucumbers were crispy, tomatoes tasted fresh, and the sprouts were good. For such a simple sandwich, it would have been nice to have something other than iceberg lettuce...kind of just seemed like filler more than anything else. Overall, it was good. Service (at the drive-thru) was really fast. I'll definitely choose Jimmy Johns over Subway in the future when I'm in need of a "fast-food" sandwich, but I'm not sure I'll go out of my way to come here. read more

I had such a bad experience tonight and was very disappointed! I've been to all of the jimmy Johns locations in champaign and even been to the one in Tuscola and charleston and I've NEVER had bad service till this evening! This store was very disappointing..from not being greeted at the door (like every other jimmy Johns location) to HORRIBLE customer service! I think the food is amazing and I've always been in such awe of how great the customer service is! Even when I get it delivered I have amazing customer service but this store was terrible! I don't recommend this location to anyone! It was 530pm so maybe it was just the group working but it was very upsetting to have such a favorite restaurant of mine to be ran by such rude individuals! read more

This is the least impressive sub place on Green (lots of competition), failing to beat either price or flavor. The food isn't bad, but it isn't really good, either. It is, however, blazing fast. Plus, they give away free training samples on campus sometimes, which is pretty neat. read more

Absolute worst service I've ever had.. I called for a delivery to my apartment and after a 30 minutes I called to hear they are bust then I wait for an hour and a half and I called them for a second time to hear that they knock on my apartment's outside door (instead of ringing my door bell) and left without calling me. Completely rude and will never go back again!! read more

This Jimmy Johns is exceptional because it offers one of the new Coke Freestyle soda fountains. This divine instrument dispenses over 100 Coca-Cola products! Unlike standard fountains, it offers Diet versions of Fanta, Barq's root beer, Powerade, and Sprite. To top it all off, Sprite comes in flavors such as grape, raspberry, cherry, and peach. Could a soft drink dispenser get any better? I submit that it could not! read more

I absolutely love it here. I don't even need to tell them what I want. I have an extreme allergy to mayo, they automatically say we need to change gloves. Very nice and understanding about my issue. I have never had anyone be as accommodating as people here. Kudos to the staff. read more

The bread was stale, and for some reason, they always get my order wrong. Probably the worst store I've been to.

Dang you, Jimmy John's! You're conveniently located, fairly priced, and so tasty. Every time I order, I get extra hot peppers. Jimmy John's is nothing without those hot peppers. You gotta try the beach club, man. So good. Don't forget the hot peppers. read more

With dine-in, delivery, and drive-through options there are so many ways to get your sandwiches freakishly fast.

Don't get me wrong. I like loud music. Having gone to more live rock concerts than just about anyone. But today at this place, the music was so loud the employee's could not hear each other. I told the guy at the register, "the music is a little loud isn't it". He just stared at me and did not lower the music. Othe people came in and walked out. This place has gone down hill. read more

Horrible service! I work in one of the stores In the same plaza that this jimmy johns is located. But on a consistent basis I have had to wait for almost two hours for my sandwich to get there. Which means I don't get to eat for my entire shift, because I depended on them to get my food to me in a timely manner. When the driver finally arrived, he was rude and refused to guarantee the sandwich for free as jimmy johns promises if the sandwich is delivered late. The drivers are not capable of navigating less than half a mile from this jimmy johns. Don't order from this jimmy johns unless you're planning on not being able to eat your lunch. read more

This location was great! Sandwiches met our expectations as always with JJ's, the atmosphere was fantastic with the music meeting the theme and energy of the restaurant. The service was spot on and very friendly, greeting you as you walked through their doors. Thank you for your service! read more

Not a good choice. I was asked if I wanted chesse and I did no. Got charged for cheese. I asked for onion one piece Same thing with the hot pepper. I was told that people were training. I paid full price for that. Terrible. Just horrible. Avoid this location. read more

My food was ok.but the delivery guy had really nasty hand and finger nails were dirty.I work in fast food and a hospital that is the number one thing wash your hands when dealing with food or anything that deals with customers.my bag was dirty too.I paid alot for my food I expect my food sanitary. read more

Okay, so I'm not really sure how to even sum up our most recent experience at a Jimmy John's in Urbana. First off, the music was so loud that I'm not sure what we would have done if they didn't offer outdoor seating. Don't get me wrong, I enjoy listening to music while I eat but this wasn't listening it was enduring. Where do I even begin? I ordered a slim turkey for our two small kids. I thought that they came with cheese and turkey but they said that is not true and would only put meat on the sandwich and when I asked to put some mayonnaise they said that that could not be done but they would give me a packet of mayonnaise to add myself-what?! We did not get any napkins with our sandwiches, when I went to the counter to ask for some I was flippantly told that they were at the end of the sandwich making counter. There were no napkins out, no lids, no straws... So bizarre! An employee was sitting at the booth closest to the ordering counter. After eating his meal he was smoking a vaporizer for a good 10 minutes or so -could be longer since we left and he was still there. There are more details I could add but I will stop. Overall the weirdest experience at a Jimmy John's we have ever had. Honestly, it was like the staff were high but not in a good way. :/ read more

fast sandwiches. delicious sandwiches. delivery is faster than one would think possible, teleportation technology must be real!

Had lunch again with my grandsons because that's where they like to go and as usual more bread than meat the soda fountain area is too tall for any child even at the age of 10 years old to reach safely and get their own drink and we all know children like to be independent just a very poor layout and also check the seals on your cookies we had two that were not sealed completely and the cookies were hard . read more

I live fairly close to this location. I ordered 4 sandwiches tonight for delivery which took almost 45 minutes. So much for freaky fast. My order totaled $28 which included a $4.00 "trip charge" and I also added an extra $4 tip. So I was disappointed at the wait and then one of the sandwiches was missing extra toppings that were ordered. I called and spoke with a manager who had someone bring me a new sandwich. They insisted that I had to hand over the incorrect sandwich in order to get the new one! I handed them the 1/2 that was left!!! Sorry! You were slow on delivery to begin with but handing you back the sandwich you delivered was the last straw. It's probably laying somewhere down the street. I find this to be terrible customer service. read more

Everything was very good..clean & delivery driver was also very nice & sweet. Very fast too.