Not a Jimmy John's fan but have been in many across the country and this one has to be the worst. Not fast, not tasty and it seemed they had closed (despite being open) as everything was put away and seemed to be a large effort to serve me with food. read more

Got a disgusting sand-which, but the workers were nice, I blame the lettuce and not the employee

Could have gotten a better quality sandwich at the Walmart deli. . Two pieces of cold lunch mean slapped between cheap white bread is hardly worth $6.49. read more

Jimmy John's - 2 pieces of cold lunch meat - Sandwiches Near Me - Kent, Ohio

I love Jimmy johns and I very rarely have issues with them at this location. Occasionally they forget my cheese or something but that's it. Today I walked into get my pickup order and it wasn't ready, no problem, I was early. However an employee walked in from outside and proceeded to scratch their head. I don't know if they washed their hands or not because I left shortly after but it was kind of gross. Other than that Jimmy johns is great. read more

Great Customer Service! Angel helped me figure out what to get being a first time patron! They also delivered in the middle of the day which is hard to find in Kent. Thanks Angel, Jimmy John's Gourmet Sandwiches rocks! Robert Murdoch read more

Fucking good. Very handsome, bearded delivery driver as well. Wish he was on the menu.

If you order for delivery or pickup expect it to be messed up, and if you add any extra add ons don't expect it to actually be done. I've ordered countless times when I was on Kent's campus and always had issues with mess ups. If you want delivery expect it to take an hour despite their claims of being fast (which is a big issue when you order in the hour break between classes and it takes them so long you have to walk out of class to grab it). And if you order with a specific pick up time, expect that itll be done 30mins early getting soggy. I have had issues with this location for a long time but I recently ordered a mini box for pick up and not a single customization that was added was done. I don't even know why I bother anymore, extremely disappointed with the service every. single. time. read more

Terrible delivery service. I love JJs, always have, but their "freaky fast" does not apply if you order online delivery from Main St. This is not the first time it has taken a long time but it was the longest delivery time taking an hour to get to me even though I'm a 10 minute drive from the establishment (at 4:20 on a Monday). All of my orders were made on different days of the week at different times, all took over 45 minutes to be delivered to me with no remorse from the people delivering them. Not one acknowledgment. I've worked in the food industry and I've worked in delivery and I am in no way tolerating the lack of acknowledgment of tardiness from the delivery persons. The sandwich was great to every requested detail, however, my advice when ordering online delivery is to give the tip, in cash, when they arrive. Otherwise, delivery time is not an issue to these JJs drivers. read more

My mom and I stopped here for lunch here today. The space was clean and the sandwiches were consistent with the kind of solid deli fare that I've come to expect from Jimmy Johns since my undergrad days. However, the assaultingly loud music that was playing in the store made me think twice about ever returning. While the level might not have seemed as bad for the employees at the counter, the dining space is cavernous, and my mom and I were straining just to have a simple conversation, even though we were the only diners at the time. I finally asked a staff member to lower the volume, and only a negligible adjustment was made. I shouldn't have to make that kind of request twice. My mom wears hearing aids and already struggles to hear in public settings, even where the sound is more moderate. This situation needlessly soured our meal. Not OK, Jimmy Johns. read more

When it's late night and I don't want to wait around for pizza delivery I order JJ's. Generally they are the fastest food delivery in Kent. Every once in awhile I get a slow delivery, but it's not the norm. The bread is chewy which I love, and the meats are delicious. The roast beef is my favorite which is served medium rare. Yum! They also deliver drinks, chips, and giant cookies! read more

What a lot of people in the reviews don't mention is the role that Jimmy John's fills in a college town like Kent. JJ's is open until 4am on the weekends. The only other restaurants in the city still open after 10pm are insomnia cookies and Tbell. Most of my trips to Jimmy Johns were after late night study sessions or work shifts when I was exhausted and hungry. The staff and I both know what we're here for. I have a short exchange with them consisting of mostly grunting and pointing. I wait 2 minutes or less while extremely loud music plays, both keeping me awake and making me want to leave faster. Then I'm on my way home to eat the certainly edible food as quickly as possible so I can pass out. Also, it's no secret that there is a lot of drinking on the weekends in Kent. JJ's delivery option keeps drunk students off the road and it's quicker than ordering a pizza. It's not great food, but it does fill an important niche that is sorely lacking in options in Kent. read more

Jimmy Johns is a newer concept to this area, but will quickly fall into Subway status. They have a good concept of throwing a sandwich together for you in milliseconds, but their quality is lacking. Kent should have more truly authentic delis. Not sure if there is enough diversity for that, but it would be nice. read more

This was my first visit to a Jimmy John's. I was told they were better and cheaper than Subway. They were more flavorful, and cheaper per sandwich than Subway. I don't live close to this one but drove to it due to poor reviews to the ones closer. The staff was very nice and courteous. The food was prepared fast, actually faster than Subway. Subway subs on a per inch basis is cheaper slightly, a Jimmy John's 12" sub would be around 7.10 while Subway's are 5.00. The advantage of Subway over Jimmy John's is that you could split a Subway sub for two meals where Jimmy John's only one. Over all, I have to admit that Jimmy John's is a better sub, and I will be returning. I went to this JJ again due to reviews and will go to the one on Howe Rd, and Hudson Dr. to see if they are as rude as the reviews claimed. When I do, I'll post my thoughts there also. read more

Their sandwiches are always fast and fresh! The workers are friendly and helpful - we order here often for staff lunches and they're always receptive to our larger order. read more

This place makes the best, fastest sub-sandwiches in town. Their delivery is super-fast if you live within the city of Kent. I have went many weeks where I ordered Jimmy John's every single workday. read more

Ordered four subs tonight, they messed up three of them. On a previous order, it took over an hour for delivery because their delivery person "had car trouble" and didn't bother to tell us when we ordered, and we were late to a school event as a result. There's about a 50/50 chance they'll get everything right and have it delivered quickly. The only reason this location is still in business is because it's in a college town; anywhere else would have gone under with their lack of consistency. read more

I appreciate the details and some may say that a sandwich is a small detail; I say that a good sandwich can go a long way and make a big difference in your day. Today, not only did they deliver quickly (10 minutes) but the sandwich was beautifully constructed, and they even put a reasonable amount of napkins in the bag. Great Job. read more

I LOVE ordering delivery from this Jimmy Johns location. My sandwich always arrives in less than 10 minutes, and the delivery people have always been very friendly. The food is good - I usually order the Beach Club or Vegetarian sub (with a few alterations that are very easy to do via the website). The jalapeno chips are also mighty tasty. Prices are very fair and service is great. The only complaint I have is that my mustard packets were missing from my last order, but fortunately I had some leftover from a previous delivery so it wasn't a big deal. Yay Jimmy John's. read more

Good place to stop and grab something quick to eat if you are on the run! They have so many variations but they could come up with a "make your own" that would be awesome! But it's fairly cheap and everyone there is very friendly and it's very fast! I've had it delivered and it doesn't take long at all! Less then 10 minutes and it's there! It's amazing! I would recommend to everyone!!!! read more

Love this place! I will choose JJ's over Subway any day. Everything is a better quality and I love that the tomatoes are always fresh.

Sandwich was relatively much smaller compared to other Jimmy John's locations I have been to. Toppings were lacking and overall not a great experience. read more

The service here was very rude. She rolled her eyes at me the whole time! I do not appreciate customer service like this could use so much improvement. Subs are great though. A pen station would never do this to me. read more

I love Jimmy John's if they could get my online delivery right. I have to call Everytime cause they always forget something. This time I'm still waiting on my dressings they forgot to give me with my sandwiches. It's been over an hour. I will never order from jimmy John's again. Twisted melts or Dave's cosmic subs are definitely better. read more

free water (0$0. and day old bread (50 cents) all i need

The sandwich itself was good NOT worth the price. I put extra bacon on it and the hole thing was cold. I expected some warmth to the thing. Picture online showed the sandwich with normal bread, it arrived on a bun. My boyfriend and I both received bread that was so hard our jaws hurt after eating only half the subs! We called and talked to the manager asking if this was how it's supposed to be and she got really really snotty saying all their bread is less than an hour old and there is no reason it should be that way. When you could play your bread like a xylaphone, I'd guess it was more than an hour old... The meat and guts of the sandwich where fresh though. Just be prepared to put it on your own bread. read more

After a grueling day of work and productivity I finally had time to nourish myself and with all the choices one has available to them in this great country, I chose to consume some Jimmy John's. An admirable choice, or so I thought. After all, I have had food from this establishment before and the pride that they have in regards to customer service and the expedited delivery of their sandwiches led me to entrust them with my nutritional needs. I could not be more dissatisfied with the order I placed today. They say patience is a virtue and boy did I have to hold fast to mine tonight. With my stomach making noises that were almost deafening, the delivery man finally arrived with my order just shy of an hour after placing it. He genuinely apologized for the delay and I sympathized with the man. They were very busy, just as I had been all day. The let down came when I began to open one of the two Hunter's Club sandwiches that I had ordered. Having waited for such a length of time to consume a full 1/4 pound of fresh sliced medium rare roast beef combined with provolone and lettuce I was shocked and in disbelief at the quantity of fresh sliced medium rare roast beef that I laid my eyes upon. The sandwiches both had two and a half slices of fresh sliced medium rare roast beef that barely weighed in at 1/8 of a pound. My eyes began to sweat in disbelief over my order and my heart sank low after the good reputation of Jimmy John's within took a hit. I'm not here to request a refund or anything like that. I just want the employees of this company to know that they have dropped the ball on one of their long time advocates tonight. Sincerely and sadly and still hungrily yours, a sandwich consumer. read more