I won't go back. First, JJ's website doesn't allow for special instructions. When I got to the window I asked for mayo packets. One worker threw 2 packets to the drive thru worker and she dropped them. Instead of throwing them out, she handed them to me. What if I didn't know and ripped a packet open with my teeth? That's like kissing the floor. That's nasty. Then, I saw a long, brown hair sticking out of the back of my sandwich. I pulled it and it came from the middle of the sandwich. Needless to say, I won't be back. read more

Love this location since they have a drive thru. Makes it super convenient especially with kids or when on the go. Also with their new menu items with the lil johns you can get a good size sandwich for cheap. My favorite hands down is the beach club! read more

Fast. Fresh sandwiches on soft wheat bread. Beach club is delicious with turkey and avocado. They don't sell extra wheat bread which is a shame. read more

As one comes to expect from a JJ location, super fast service. Despite the speed they have always gotten the order right. Prefer their bread to Subway, so it's become my default sub shop. read more

Great staff working diligently to manage the lunch rush despite being understaffed. Accommodating and thankful to customers for being patient with them. read more

I ordered a slim 4 with avocado and provolone. I got a sandwich that had those things with cucumber, tomato, lettuce, and disgusting mayonnaise. If I wanted those things I would have ordered a sandwich that included them. It was a waste of money. read more

I just made an order here. Great, fast service and friendly staff. The food was delicious! Definitely and undoubtedly better than Jersey Mike's. read more

I recommend ordering the beach club, but the past 2 times I ordered it there was little to no avocado spread. There sandwiches basically consist of 2 pieces of meat and of bread. I have tried the unwiches (no bread but wrapped in lettuce) and they are just A-OK. I always see the delivery car around town, but have never had anything delivered. I wish they had toasted sandwiches too. read more

We are a step or two above subway here! The bread is much better, and there is more of the meat in their sandwichs. I had the "vito", italian meat sub, with lettuce, onion, mater, dressing and mayo. Deli meats taste fresh and the bread is hours old. The service is very quick, but that is the advertising plan, isn't it! The drive-in seems slower than walk-in. But don't you want to know if your sandwich bounced off the floor?! Get out of the car and watch them work. read more

This review is actually for Brecksville Td and Rockside rd. Absolutely luv their lulu sun sandwich. I can't eat it all so I share with my hubby. They have a good variety of sandwiches which are freshly made as soon as u order them. Yummy y'all. I drool thinking of them. Lol. read more

This place is similar to a quizno's or a subway. I tend to like jimmy johns more though because the overall menu is a little different than average. I recommend the Vito sandwich! It has all kinds of deli meat and cheese on it and I enjoy the light vinegarette that comes on it as well. Delivery truly is freaky fast! They will be anywhere in 10-15 minutes of ordering. Online ordering is also a breeze! read more

So I tried out this place 7 times before over a 2 year span. Customer service has always sucked.. Hate to say it but true and true again tonight. If you don't want to work somewhere get out and move on. A lot of people would appreciate you all have. Anyways the bun was so hard and stale Just another awful experience with them. Who the F owns such a shitty company in our city. read more

The bread, oh the bread! I was boring and grabbed a turkey sandwich. It was exactly what I wanted though! That shredded lettuce and perfect amount of meat, no cheese. The crunchy kettle chips are a great pair and its fun to read the signs on the walls as you wait for your order. I dig this place! read more

Overpriced sandwiches. Not very tasty. For fast food could be much better. There thing seams to focused on delivery. Spend less on that and make better quality meals. read more

The food taste great but the sub was very skimpy I ask for extra lettuce I got very very little lettuce and it was minus the tomato on my sandwich they did get that right I go to other Jimmy Johns and Parma and Middleburg never have an issue this location in Strongsville twice now I've had an issue. Just want to let other people that love Jimmy Johns no don't go to Strongsville and I did call them to let them know they just said OK will let the manager know read more

I order when I am at work and the delivery is always fast which is very convenient for me!

The best thing about this restaurant was it's "smells". I ordered the "Vito" sandwich and was initially puzzled by the sandwich's firm feel. When I opened it, I quickly found the vegetables were old. The lettuce was limp, tomatoes were grey or brown, and the bread, like I originally presumed, was dry and hard. I would not recommend this chain sandwich shop to a friend. read more

Only place in strongsville in can deliver food to my work as fast as they can love that when you don't know when and how long your break will be! read more

The sandwiches are pretty good but the customer service is average. They (at least this location) are not very accomodating to the consumer which is very suprising with so many sub places in town. Customer service should be their #1 priority as it is with any business. read more