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    Jim's Automotive & Towing

    5.0 (1 review)
    Open Open 24 hours

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    Services - Jim's Automotive & Towing

    Auto brake repair

    Auto general diagnosis

    Jim's Automotive & Towing Photos

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    8 years ago

    honest auto repair and towing done right at a fair price.

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    Tapia Auto & Repair - Old brake rotor

    Tapia Auto & Repair

    (35 reviews)

    Spoke to Tanner with the issue I had with my A/C. He knew exactly what it was. It was fixed fast…read moreand amazing put back together. Overall I would highly recommend coming to Tapia auto & repair. Price is great and quality is great and communication is excellent!

    I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

    Jim's Automotive & Towing - autorepair - Updated September 2026

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