Arrived in Casa Grande to visit family and have an alternator issue. After being told "no" and…read more"too busy", I was pointed to 387. Larry talked to me about why I thought it was the alternator, then went and found out which one - there was a 150A and 230A. Then, neither are local, he found a provider that would get it in that day. I can't say enough! Great shop. Clean, polite, reasonable cost. Thank you for providing the service I requested!

Had car serviced there. Worked on radiator leak, checked tires and all hoses. Everything was great.read more

We recently needed urgent work done on our car and called around town trying to get a same-day…read moreappointment. Middletown was able to get us in that same day, quickly diagnose the issue, and complete the repairs within three days even though it required extensive work and parts to be shipped in. They actually finished a full week earlier than we originally expected! Not only was the work done quickly and efficiently, but they also had the best prices in town and provided excellent customer service throughout the entire process. If you're looking for reliable, honest work, you won't be disappointed choosing this small business. Highly recommend!

They don't deserve a star rating!! I needed work done on my vehicle. I didn't know at the time…read morethat they were being Dishonest.not affordable and they do cheat you. I drove in with my vehicle. By the time they called me with a made up reason for what's going on with my vehicle. I had to have it towed out. They are crooks!!

I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

Man I usually don't rant about things like this, but something has to be said. So here I am a man…read morein his 30's with a wife and 4 kids and right now we only have our one vehicle. Our vehicle has a TRANMISSION issue (that word will be important just stick with me here). So I go over to the Discount Brake, Tune & Lube here in Casa Grande right off of Florence right? Usually these guys are pretty straight forward and let you know what's going on and are on their A-Game! Well I was completely wrong. Now with my job I'm usually working anywhere between 12-17 hour days depending on the situation at hand. Now with that being said my wife called to see if we can schedule an appointment for the TRANSMISSION to have it looked at. The gentlemen my wife spoke with "yes no problem just go ahead and bring it over Wednesday at 3pm!" Okay that is no issue. However we run into an issue with our vehicle going in reverse no issue, but stalling going forward and I discovered this leaving my place of business and ended up right outside my work broken down. I called Monsoon Towing company (which they are amazing highly recommend them) and they come get me within the hour as they promised. So I drop the car off here at Discount last night. Come in this morning after having to walk here with my wife (mind you again this is our only transportation right now) and we speak The General Manager: Joe, Which I have dealt with this gentlemen before and usually is pretty straight forward guy and I tend to not have an issue with him. Today marked a different day and I don't know what to feel about this. So I said "hey sir so my wife called with a gentlemen yesterday and informed him that it seems like a transmission issue." Joe says to me: "we can do the inspection on the vehicle for $150, but if it is a transmission issue we do not fix transmission issues anymore." So I said to him: "Look tensions are high and I'm pretty livid myself, but right now I'm chill talking to you like a man and all I'm saying is why would you have us come this way if it is something you folks don't fix, I mean is there any way you can rectify this?" Joe losing his composure putting his glasses down on the counter, as the General Manager by the way, says to me: "Look your car broken down out there is NOT MY PROBLEM! And there is NOTHING I CAN DO TO RECTIFY THIS!" So the general manager cannot take responsibility and at least say "hey we're sorry for the misconception and confusion" but instead would berate his customers or not even take responsibility for not keeping up with his workers and making sure they are all on the same page. Shoot I'm not even asking for a free diagnosis I'm just saying "train your people and hose that attitude of yours especially when you know you are in the wrong." I honestly haven't been in a situation like that with a person of management and I as well have been in management multiple times dealing with irrate or just frustrated people and finding a way to de-escalate situations. I don't even want to mention how he threw in the: "well I've been a mechanic for 30 years" because my rhetoric back was "my wife's father was a mechanic for 30+ years, but I'm not even trying to pull rank here." I mean I just wanted someone to not come at people so harsh and aggressively and just be straight forward from the beginning is all so we are not just running in circles. So now Monsoon is coming and they will charge $95 this time and problem is today I had to call off work to make sure this is all taken care of so now at this point I'm losing more money than I could've earned. Rant over. Thank you for tuning in.

Josh did a great job hardwiring a dash cam into my SUV. I've known Josh since middle school/ high…read moreschool cars have always been his game. He knows what he's doing and I wouldn't trust anyone else with my vehicle. He also works with CARFAX which is a huge plus!

I have messaged timely toolbox for some information about a job that wasn't completely done by…read moreanother mechanic and I really appreciate that Josh wrote back in a timely manner an inform me with a lot of information and a quote and time frame it would be for the work to be done. Love that he's mobile and also capable of towing your vehicle. Will be saving this person a company in my contacts for future work.

persian gulf veteran. they took advantage of me!! the part cost less than$100, the time takes about…read morean hour or less. they charged me $450!!! not only that they didn't get my truck back for 4 days!! very shady, lied to my face and over charged me. i will see what the attorney general has to say about this!! do not trust them!!

Dash lights were lighting up on my vehicle. It was recommended that I go here since there's been a…read morenew change in ownership & management. Everyone was extremely knowledgeable and very helpful. Being a female, I expected to be taken advantage of or treated poorly, but it was the exact opposite. They diagnosed my issues, recommended options, gave fair pricing and completed the work in a very reasonable amount of time. I was even given a ride to/from my home by a very nice gentleman while the repairs were being done. I highly recommend people to go here. I definitely will from now on for any future repairs.

Good guys! Done what I needed, gave me options. Have taken a couple of cars by for repairs and been…read morehappy with the results.

Please see photo below if you're using an iphone (imaps) as the app has two addresses listed for…read morethis one business. Got in immediately for oil change, upon request, around 11:00am. Greatly appreciated!!

John M, Eric, and their crew make taking your car in for repairs effortless. They are very…read moretrustworthy men that we have hired for both my Ford F150 and my wife's Santa Fe.. they go beyond to get your car taken care of in a timely manner very reliable work. They feel like family to us. No matter what your vehicles issue John Eric and their crew can take care of it..

Dropped off my truck in the morning to have two tires put on. Never heard anything, at 3:30 called…read moreand got the answering machine left a message. At 5 o'clock, closing time,I still didn't hear anything. NOT happy! I was not given any update before they closed. The next morning, I called as I was walking there to pick up my truck andI was told their phones went out and they had no way of calling me. I asked the guy if hehad a phone he said yes he did call me but didn't get an answer. I said there were no missed on my phone. Lie #1. Then he said he doesn't give out his personal number so he called private. I said they still show up as a missed call. When I got to the auto shop, I wanted to see my truck because it was not out front. I started to walk in back room and the guy yelled at me and told me I could not go back there. I said my truck's not even in the garage, where is it? The guy proceeded to tell me to sit down and would be out soon never gave me a time. I said I'd like it out in the next minute or two he said it's coming it's coming and I thought what are they doing? I sat down and said you know all you had to do was tell me yesterday that you were too busy to take on my vehicle. I would've rescheduled it for another day. He then said well it didn't get busy until after you left most likely, Lie #2. (then why not call me and tell me they won't be able to get to my truck that day.) I said good customer the customer update on what's happening if it seems to be taking longer than normal. He said well you don't sit in this chair and know what I do all day. I said yes I do, I was a waitress all of my life. Customer service is my life. You need to learn more!He said I've worked on your friend's car many times he has not had a problem with us. I called him, and he is fine with not being called about his vehicle. I said no you did not call him! I called him last night and he said you had not called him, Lie #3. You are lying! My biggest pet peeve is when people , especially businesses! Don't tell me you've called me, when you clearly didn't. This was the second time I tried this business and did not have a good outcome. I'm always trying to give people in town. My business won't happen

I had a transmission fluid leak and a bad pan…read more They fixed the issue, pretty decently priced as well, though i bought my own transmission fluid to cut down the cost. Originally it was "fixed" but then they had to get a better pan since the first new one didnt fit. I have tried to get back in touch with Nick for more repairs but I have not heard anything back.