I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

I took my 2003 Corvette to APA Custom after suspecting a blown head gasket. They diagnosed engine…read moreknock and recommended either a rebuild or a new GM LS engine. I chose the new engine. Initially, communication was good and pricing was fair with discounts When I picked it up my car on August 13, 2025, it immediately had issues to include not starting on the first start, A/C issues, rough idle, running hot, and a speed limiter error. The next day, they admitted to missing a vacuum hose and incorrect settings related to the shocks, which they fixed. However, the car continued running poorly, ran hot, and had ongoing starting issues. I returned the car on August 21st. They kept it for 10.5 weeks without resolving the problem, with very poor communication. Then they sent it to another shop (not one I approved) for an additional 6.5 weeks. After 17 weeks total, the starting issue was still not fixed. I picked up my car on December 12th and within miles of picking it up, the check engine light came on. A different shop I chose later, looked at my car for 15 minutes and found that the PCV system was installed incorrectly and the car still had a stock tune. After correcting those, the car runs much better, runs cooler, but the starting issue remains, and is most likely a cam sensor. Not only did I have to pay my car payment and insurance for the 4 months I was without my car, but I also had to pay another shop to tune it and fix the PCV system. I tried to address this issue directly with the owner before leaving a review, but he was defensive, and unwilling to work toward a resolution. I also submitted a complaint to the Better Business Bureau in hopes of resolving the matter. After spending thousands of dollars and dealing with months of delays and poor communication, I cannot recommend this shop, and I won't even use my loyalty rewards to get a free oil change at this point.

Super happy with my 2014 Honda Accord transmission rebuild! Dave was so nice and extremely…read moreaccommodating. He kept in touch with me throughout the process and didn't try to oversell on unnecessary repairs. Very fair pricing. I will definitely be going back for all my repairs moving forward.

I thought they did an amazing job . Customer service was great and the place look well kept. I…read moredefinitely did not have the same experience as everyone else. Great job guys !! Thanks!

Guys quoted me a price then called back and said it was gonna be $2,000 more. I told them to stop…read moreand I would get it towed. They said I owed the $900 for labor. They threw the transmission in the back of my truck with all the parts in boxes. They would not hand over my keys until I paid. Terrible customer service once you decide you don't want their help. They are nice initially so be careful! I am not one to ever complain

I dropped my husbands car off on Thursday to have a transmission leak looked at and they informed…read moreme that I'd have to leave it here because they were understaffed due to covid-19. No big deal. My husband and I are both out of a job so we didn't need two cars. A day goes by then another then another. I don't hear anything from them till Monday morning through a phone call saying they found the leak it would be $300 and there were a few other things wrong with the vehicle as well that would total to $1,300 I told them "wow ok well just do the leak for now" I go to pick up my car later that day and the man gives me a total of $1,300. I inform him no I just had a leak fixed and he said no you agreed to have all of this fixed. Instantly I'm crying making a fool out of myself because I don't have that kind of money considering my husband and I are both out of work. He says "I can call the owner and see what he can do if you leave it here an extra day" so I left it there an extra day. They call the next morning and tell me we can bring it down to $900 but we can't give you the car without it and we can't cut into the labor of our workers. They have NO PHONE RECORDINGS. No proof of anything. And the owner Jim Reap refuses to bring down the cost even though there was a communication error and no proof of who said what. Basically what I'm saying is if you really feel the need to bring your business here BRING YOUR HUSBAND OR FATHER WITH YOU. And DO NOT AGREE TO ANYTHING OVER THE PHONE.

They were able to get my tire the next day and the price was great! Very informative and responsive!read more

Jason took care of my in and out! Great customer service! Would definitely recommend!read more