They were really friendly and helpful until I purchased my car. I had a 30 day warranty and 48…read moredays after my purchase the turbo charger went out and they weren't willing to do anything to help. I understand the warranty was over but really. 48 days...

Great service good staff friendly and helpful. Goes the xtra mile for customers access to allread more

I will never buy another car anywhere but here so long as they remain in business! We bought a…read morebrand new Subaru with all the safety features about a year ago for almost half price. We have never had any problems with it. Today we bought another truck at half what other places are selling trucks for. This place is laid back, efficient, fair, and up front. They've easily saved us $35,000 on vehicles the last two years. We have already paid one off and we'll be able to drive these for easily another ten years.

great customer service and great communication! they gave me…read morea quote answered in a good timely manner and kept me updated on my pickup even with a busy schedule!

Got my money for the car, but then got a call from Dominic about needing another release of lean…read morefrom the bank that carried the loan, which was a hassle the first time we did it. They would not accept a copy of it, it had to be an original document. Was even offered 150$ to get it again from the bank, so my husband once again went to the bank and I sent the text we had the release of lean, and never heard back, can you say HEADGAMES! This company has little respect for their customers

Updated Update: The engine went out after less than 4 months of having the vehicle.. They car had a…read morerecall on the engine that they failed to have maintenance and now they are looking to put the repo on my credit mentioning that it's not their problem...RUN far away from this place Update: I went almost 30 days without A/C during the absolute hottest days this summer and it took them several attempts to fix it making me drop it off each time with ZERO accountability. Above all I attempted to register the car and the vehicle inspection is expired so I'm here AGAIN for the FIFTH TIME for a twenty minute inspection that.has now taken over two hours with no explanation...I'm so tired of this place I'm starting to feel sick to my stomach...I absolutely HATE IT HERE!

This is not a good car dealership. Ive had my car going on 2 years & i'd never recommend this place…read moreto anyone. But if you're looking for something to waste money on and to get you from A-B then this is the place for you. The interest rate is too high for one. The cars aren't worth how much they are selling them for plus the interest but like I said if you're looking for something quick then this may be the place for you. They advertised free warranties but after 6 months, they don't care about your car. Don't get the CPI-Collateral protection. It's $80 extra dollars a month but it's not worth it. Just get full coverage. My car was in the shop 3 weeks and when I got it back it wasn't even the same color. So now I have half of my car an entire shade darker. They wouldn't even put in a service to get it looked at to see why my lights where cutting on and off after it had just got out their shop. The whole time they had loose wires and hadn't put my battery in correctly. The only thing good about this place are the ladies in payment are very nice and the car salesman Lupe.

My car was a total loss in an accident and was able to find this Subaru Forester sport 2014. Great…read morecommunication, very helpful and honest! Also got it for a good deal. I really have no complaints besides I had to drive a bit to get there. But it was worth it!

I just purchased a used Lexus RX 350 from Bob Allen Motors. The customer service I received was…read moreAMAZING. I dealt directly with Logan who is one of the owners. He was friendly & professional & I never felt one bit of pressure to buy. Whenever I am in the market for a car I will check with them 1st as this was by far the BEST car buying experience I've ever had. They have a GREAT inventory of EXCELLENT used cars at very FAIR prices. HIGHLY RECOMMENDED. :) Jerod in OP.

I just want to say thanks for working around my schedule and thanks for showing up on time and…read morepaying cash for my old truck I will call u again if I need your services again

From the owner: We offer fast cash for all used unwanted junk cars vans and trucks running or not night or day free…read morepickup

I was given an CHOICE either a Pick UP or and small CHEAPO Toyota have NOTHING EQUAL to a LINCON so…read moreI had to take this small Toyota CAR and get packed and drive 300 mile getting a sore BACK from it, Also had to take Hearing off cause of road noise. The person said that they don't get better class CARS, MYSELF I had NO CHOICE , I will not deal with them again, He said only KC has that type equal to my car located at KC at the AIRPORT.

Very disappointing experience with trying to buy from their car sales fleet. Requested a car be…read moretransferred to the city I reside with my credit already pulled for a auto loan. I never got the chance to test drive the car and my credit was pulled for nothing because the car was not transferred in time before the 30-day window for my loan. It shouldn't have taken a month and a leap day for this car to be transferred. Sadden by my overall experience.

Boy I tell ya. It's bad enough the staff talks to customers like we're nobody. Yet if it wasn't for…read moreus customers Pick n pull would be out of business and some of their staff would have to work at McDonald's. I went to pull sway bar linkage. Bought 2 others for $6 to $7.00 each. Today 5/22/24 the manger with the pink or purple hair didn't even know what I had and made up a part which she call tyrod ends. Wanted to change me $38.00. I can get 4 brand new ones for $40.00 see picture. All 3 pick n pulls in Kansas City. The staff give deals to some. Others they make up prices for. If you don't know the freaking part, look it up. I passed on some shocks because the KCK store wanted to charge way too much for "USED" shocks. $125.00 for 2. I bought brand new ones for under $99.00. If I were you, don't waste your time with pick n pull, either of the 3 yards I'm Kansas City. I'm a tool kit member. I rarely get anything for a discount being a tool kit member. If you have to return something. You don't get your money back. They only give you store credit.and when you go in and don't have your recipe. NONE of the staff will look your purchase up on your membership because they are simply LAZY and smart a** with you the customer. Some even think it's funny when the customer gets pissed by the way they take advantage of " The Customer". So Pick n pull you lost a long time customer due to your RUDE staff and your outrageous prices on used parts.

Other than a few snags, which were mostly my fault, Pick N Pull has been a lifesaver for DIY…read morepeople. Parts are cheap and the staff is helpful. I'm sure the staff deals with a difficult crowd so they are sticklers. The rules are pretty basic. If you want to exchange your part, not return, you have to have your receipt. If you leave the store to go get a tool from your car toward closing time, they will not let you back in.