Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!

Bought a 2014 F250 with a service body for a bed. The vehicle was in excellent condition except as…read moresoon as I drove it down the road the Service Auto-track light came on. Before an hour of driving the ABS light came on. No way they didn't know about these conditions. Took to ford, about 1500.00 to replace ABS module and RCM module. Shady business. I wondered why they had it in the shop getting it ready, clearing the codes. Paid 25K verified cash for vehicle. Said they couldn't give me the title for f14 days. Today was day 14, still no title. Buyer beware from these guys. I'm not taking any more of my cash business back to them.

I bought a 2016 Camry SE from them in amazing shape for a very affordable price. Very reasonable…read moreand easy to work with, followed through on the promise to buff windshield and repair dent to drivers side door. Honest and small - like a close knit town! Would 100% recommend to a friend or family member looking for an amazing car.

Pete was very easy to deal with! Straight forward no run around look forward to complete if a…read morepurchase in the future. Recommend giving them a chance at your business!!

called Pete on a monday morning and said I was driving in from St. Louis, got to the dealership and…read morehe gave me the keys to the 2006 corvette without even asking for a license or anything. (very trustworthy).Did some negotiating which was really more like friendly chatting and came away with the vette. I would highly recommend Pete and Crest AutoGroup. He couldn't get an inspection within my time frame, so he compensated me to have it done in St. Louis and said any problems to call. Car passed both emissions and safety. thanks bill and debbie F.

James and the beefcake finance bro that helped me drive home new ES350h the same day I got my first…read morepaycheck were great. They both stayed late, and it meant a lot to me. Big fan.

I found a car I wanted Wednesday evening and everything was ready to go by Friday afternoon!…read more This is my first time buying a car by myself and I was extremely nervous, since the car I had before this lasted almost 10 years and was a gift from my family during college. I was very sad to say goodbye, at the same time excited to pick out a vehicle that fit my current lifestyle. Riki took great care of my family and I these past few days and I am extremely grateful for every question he answered, while assuring that this vehicle should be just as good to me as the last. I couldn't be more happy with my purchase and how smooth the process was. I will definitely be back for regular maintenance and maybe just some hot chocolate because the machine in the lounge is the best! Thank you Lexus family for everything!

Have had my car serviced there for about 4 years. Steve et al are great. Just bought a new car…read moreand all went well. Will be a customer for a long time

I have a long history in the automotive field, having worked in high school as a lot boy, detailer,…read moreoil change specialist, service writer, sales, finance, and then general manager. After that I spent 15+ years as a consultant to the automotive industry and several more in the automotive aftermarket. In other words, I know my way around a dealership(or at least I think I do) The front end: All of the same salespeople, Finance, and General Manager. This place is no revolving door, it's obvious that they listen to their employees. Everything starts at the top, and Todd Tumminia is always in a good mood. During the Pandemic, his lot was virtually empty and he said new cars were coming in a trickle and used cars were nonexistent, his lot showed that. His attitude was "All in good time" Back in my days in the business, I would've needed a heart transplant. You can't sell it if you don't have it" was our motto. So I'd say he's pretty easy to work for. The service department is very proficient, they have everything covered. I get right in and right out, never any excuses. The service manager carries his small dog around in a satchel, which I think is great. I'm sure they're both the better for it. Then, there's Sonny. Sonny Tumminia is four legged family and he's in charge of greeting customers, and he loves children. The attitude is decidedly casual, as it should be. As somebody with a lot of experience, I very much appreciate that. And hopefully, you do too.

I had been watching this dealership's inventory for many months. I finally was ready to drive down…read morefrom Topeka and check out their selection. I love that this is not your ordinary dealer in that there is NO pressure at all. They don't come out like vultures like other dealerships. I knew the vehicle I was very interested in beforehand so I test drove it. For the condition and mileage of their vehicles and the cost, you can't find anything like it anywhere else. Other dealers want way too much money for a high mileage/age car. I felt like my buying experience was stress and anxiety free. My title came in the mail a few weeks later and registration was super easy. I highly recommend them. Ask for Roman! Super nice man and friendly. Not pushy.

I wanted to give a great review to this dealership. I purchased a car from them for a great price…read moreand something was wrong with it and they did everything to make it right. I appreciate being treated fairly. Thank you!

I love my car! When you love your car, no matter the mishaps or malfunctions even though it seems…read morevery common with these ignition coil cylinders (6), you want the BEST! Well don't change it if it's working! My personal customer service specialist, Blake is always on top of things. I can text him and responds promptly. I showed up for my scheduled appointment and Kathy is the early bird to get me out the door in my preferred loaner. I even needed to change loaners again and Matt helped with that! And I always make a trip to the lounge. It truly is a lounge. Drinks, snacks, tabletops/cjdurs and luxury sofa seats. Don't mind if I do.. juice, tea and water to go! Thank you! Then when my car was ready and I left I noticed I had a complimentary water and cookie waiting for me! What nice service! Everyone is so nice, helpful.. like a big family!

Using infuriating AI chat bots for customer service. Got a series of odd moving to aggravating…read moreemails and finally realized it was not a person. It would be unacceptable for a Chevy dealership to be doing this. When you are expecting to be cut $50,000 to $150,000 checks being written to you this is absurd to be to cheap to pay a person to help your customers.

Brent is just a good person selling good cars to good people! He's honest about the vehicles and he…read moregenuinely wants people to enjoy what they purchase.

They post cars on Facebook Marketplace beware they are cons. I messaged him about a VW Jetta TDI…read moreand asked what the lowest he'd take and when we could come take a look the car. He informed me the car needed a battery and also needed brakes. He asked if we could wait a day to come see it. I agreed to $4200 and explained this was a first car purchase for my daughters fiancée. He had been saving for something to get himself around. Two days of going back and forth telling me the cars being worked on and I'm on my phone later one evening and the car pops up as sold. I messaged him and he states someone offered him cash over the phone and bought it. We moved around schedules to go look at this car only for him to sell it out from under us. Very poor way to do business.I left a review on Marketplace only for him to report me for posting an honest review. Now I'm in Facebook jail. Oh but don't worry there are many other places to leave reviews.