Please do not rent from this place. I was a visitor for about a week I found 3 dead mices under the stove, mold everywhere trash all over the trash blocking the walkway maggots all over the floor roof decaying. My girl that stays there made several complaints no response. This is a very inhumane place to live I will also upload pictures to show. This is location is 11924 s main st read more

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Bait and switch. They tell you no one has applied to a house so you apply for it and within hours now there's others who allied for it before you. They just make money off of avocation fees in this corrupt way. I do NOT recommend!!! read more

For the past few week, I had a very hard time due to my move out remaining balance and also obtaining my lease agreement. I just want to thank Alexandra and Jareer of JK Residentials. They are exceptional and very kind. Although I bothered them the most during this time, they were very patient with me and assisted me during this time, efficiently. Also want to thank Tom, the director, for handling my issue with 1 phone call. Very professional, gentle, and full of manner. Due to people like this, JK Residential has light and hope. read more

Wanted to leave 0 stars . Roach infestations in every complex they own. They refuse to tent the buildings to get rid of the issue and instead hire cheap services to "spray" which doesn't do anything . Black mold everywhere . Of course you never see any of this when you tour the place because they paint over the mold and the roaches are hidden during the day . Ask to move the stove and I bet they will come out . Management sucks !!!! No one helps at all, they IGNORE all requests. Don't rent from them!!!! read more

JK Residential Services - Black mold in the shower - Property Management Near Me - Los Angeles, California

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stay away as far as possible!!!!!!!! mold, roaches, no care for tenants, extra charges for no reason. stay away!!!!!

It would be a zero but they won't allow this company and it's apartments are all trash please be advised not to move here ever if they are the management for your property leave now !! I posted a few photos but there are so many more this place is roach infested and trash is everywhere they won't respond to you the worst of it is I got sick twice from the black mold and they won't come to fix or clean I will be suing !!!!! Virginia is a liar and won't respond to you ever also all of their places are like this BEWARE ILL ADD PHOTOS OF BLACK MOLD AND BATHTUB ASWELL THAT THEY NEVER FIXED !!! read more

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Don't rent a until in any of there buildings there cheap when it comes to maintain them for tenants all there buildings are old and they don't keep them up on maintenance. They don't take roach/bed bug infestation seriouse they don't the cheapest treatments that don't work . Don't rent in anyone of there buildings. read more

The drive-thru gate is broken again at The cove probably about the 10th time in the 5 years I've lived here they told me during a deposition a few months ago that the motor was brand new that's highly unlikely since it's been broken as many times as it has and every time it is broken it's usually down for well over a month pretty amazing read more

This is the worst management company I've ever had the displeasure of working with. I'm a current tenant and the amount of garbage I've had to deal with these people is insane. They never respond to any tenant issues, demand entry to the units for illegal reasons, don't fix anything ever, dont answer the phones, have roaches. Don't rent from them, you'll be counting down the days your lease is up. I'm reporting them to HUD as we speak. I spent 72 days with no AC in the middle of summer where temps were 95 degrees inside and the only way I got them to respond was to threaten withholding of rent. They're horrible. read more

This is the most disgusting and heartless property company I've ever come across in my life. Yesterday morning at 2 am I woke up to my apartment completely flooded. My furniture and shoes and ruined and of course the manager of my building, Ilene doesn't give out an emergency number or ANYTHING to get ahold of her if something like this happens so I sent an email. We don't get a knock on the door until close to 10AM and of course she plays it off like it's no big deal they'll come clean and when the plumber gets there we'll know more. Plumper gets there and starts drilling up the concrete on the side of our apartment. THEN comes in and actually drills up my bedroom floor and cuts into the wall. After working all day long literally until 11 pm they never found the leak and the water was off most of the night. You might assume by this time we're safe and warm in a hotel for the night where we could be as comfortable as we would in the home that we pay for/furnished/have cable/internet. But NOPE. These vile people told us that "typically with a leak" the residents stay in their home. THIS WAS NOT A LEAK. An actual pipe burst there is a hole in my wall and floor and I'm currently sleeping 3 ft away from them. The only thing they offered us was a vacant unit in our complex. To sleep on the floor and stare at a wall?? Either way the water was off in the whole building so it's not like we could shower and do ANYTHING in there but literally sit and stare at the wall. And still it's a day later, 1pm and I haven't heard from the rental company. I haven't gotten offered somewhere to stay. They haven't entered my home at all today to begin repairing the floor. And yet I'll end up staying here and not getting any compensation for something completely out of my control. Something that happened TO ME not BY ME. But they do not care. I called the company right now to speak to a manager and I was told they are all in a meeting until 3 pm and I cannot express my concerns. Mark my words I will sue this company for being so heartless and careless. The photos are what my apartment looks like now currently. I had to sleep next to that. read more

The. WORST. APARTMENT. COMPLEX (Westview Apartments 334 S. Westlake Avenue) AND MANAGEMENT TEAM (JK Residential Marcus Lee, Jeff Wu, Jessica (supervisor) and all communication staff YET!!!!!!!! I have documentation, photos, and videos! Nowhere is safe!!!!! Nowhere was safe! Homeless and gang meme era sleeping n the stairwell! Roaches meet u from the laundry room and beyond. Nowhere is safe. And now they want to charge $1200per unit when the elevator isn't even up to code and hasn't been checked with the board since 2015. I have proof. All I wanted to know was why was I being charged to renovate a unit that was not renovated when I moved in. read more

JK Residential Services - Greeting at the door. Everyday. - Property Management Near Me - Los Angeles, California

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THIS REVIEW IS FOR SUN TERRACE APARTMENTS AT 8437 CEDROS AVE PANORAMA CA 91404 ---- I currently live here. Moved in December 2021 and I signed a one year lease. The apartments are ROACH INFESTED and they don't mention that when you are looking to rent. Even when you view the apartment during the day roaches aren't out.The manager Magdalena is extremely rude and unprofessional, I had a call with her today and her supervisor VIRGINIA LESLIE was on 3 way. Magdalena told me to "Be Quiet" several times on the phone today and also hung up on me. This is all while her supervisor was on the line. VIRGINIA LESLIE didn't bother to call me back to apologize on behalf of Magdalena. The homeless are always in our building and I live on the 3rd floor. The homeless have been in front of my unit door on the 3rd floor. Also i asked my pet to be removed from the lease and the Magdalena (the "manager") said any time she sees my pet it will be $50.00 . SAVE YOUR MONEY, THIS APARTMENT COMPLEX IS NOT WORTH IT! read more

JK Residential Services - They don't tell you the units have roaches until you start seeing them come out at night. - Property Management Near Me - Los Angeles, California

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To whom it may concern, I Jeffery Floyd live at 10800 South Main Street apartment, 111 Los Angeles, CA 90061. During my stay at this apartment building. I have encountered mold, bug infstation such as roaches and bed books. There is dog feces all throughout the outside of the apartment building. Multiple times the pipes burst underground given off an horrible smell of sewage. There is trash everywhere in the front of the building which maintenance does not clean. Three times I have been locked inside of the gate causing me to miss work. My apartment unit has flooded at least 5 times. Once from an upstairs neighbor, from the fire extinguishers inside of my unit, and multiple times from the rain. After the last encounter from the rain Chateau, the owner of the apartments told the manager Richard that he was going to refund me from my property damages. He asked for an estimate and receipt which were given. It has been months and I haven't received any word from chateau. Richard no longer works for evergreen apartments. But told me I can use him as a reference if need. I have contacted the health department on these matters and have documents if need it. Evergreen apartments read more

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Oh just driving to small claims court tomorrow so I can get back my $1200 deposit since they went a month without fixing my mailbox or properly addressing the roach infestation. The Civil Code violations are through the roof and I am shocked that they are allowed to still do business in the city. read more

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if I could give negative stars I would, Ive been in my unit for less then a year and management has yet to fix issues, it seems as if this property management hires workers off the street very unprofessional looking. Almost afraid to let inside my home to do repairs. When i first moved in i could tell the previous tenants had a roach infestation, however I am very clean and scared of bugs so as long as you keep your unit clean your good. bugs is not an issue for me, its the lack of communication from management. Management never answers the phone and corporate doesn't do anytime but "take messages" itll be great if management would address or find final resolution for issues. STAY AWAY FROM THIS PROPERTY MANAGEMENT. I was homeless ( not on the streets just without my own) I would rather go back to my parents then continue to pay this property management rent!! read more

Absolute worst property management company I have ever worked with. I live at their Pacific Gardens location and the property manager Rosie is especially bad. It is extremely hard to get in touch with her. She is never in the office and does not respond to emails or calls. I have had so many issues go ignored. read more

I resided at 26030 E. Baseline Street, San Bernardino and regularly paid my rent. When I moved out, after giving you 8 days' written notice, I left the apartment cleaner than it was when I moved in. I was also paid up in my rent and I gave you my new address. While my reasons for vacating the apartment should be obvious, for several extended periods of time (7 consecutive days at one point) HOT WATER didn't work, the pool was not maintained and actually presents a public health hazard, the prevalence of mold growing in our bedroom was alarming, and the overall safety of the community was just not adequate (numerous fights, police visits, and perimeter gate failing to function). We complained several times about all of these items and nothing was done. As of today, I still have not received my $1,400 security deposit, but rather a move-out report stating I owe $7,425.00 (6 months left on lease). What's even more ridiculous is that the apartment was rented out before the end of the month which was already paid through ended. read more

First off, the only 5 star review is fake from A PROPERTY MANAGER IRENE HERSELF! All other reviews are spot on with what a scam this company is! DO NOT MOVE HERE!!!! This place was NOTHING but a headache and a slum for the whole year I lived there. I could not wait to leave! And to top it off, upon moving out, they kept over $700 of my deposit for "insufficient notice" when in fact I gave nearly 60 days notice that I would not renew my lease, the law requires 30. My move-out paperwork has the date they received my notice, yet they still wrongly charged me and at this point it's apparent they did it intentionally to take advantage, like they have done many others but(see reviews on JK RESIDENTIAL). I called 8 times over the course of 2 months to talk to someone about the blatant mistake. EIGHT. Not 1 single call was returned. The receptionist would "take a message and have the supervisor call me back" everytime. Surprise! They never did. They would have no problem calling tenants back if they were running a legitimate business. JK Residential has MANY BBB complaints and lawsuits filed against them. I wish I had been able to find this information prior to signing a lease, rather than after move in. I'm currently waiting to go to court to get my money back. Other issues I had to deal with while here: 1. No mailbox key for almost a month(illegal). The law states landlords have a maximum of 14 days to provide a key. In the meantime, I had to hold my mail at the post office and go several days a week to pick it up! 2. Extensive repairs were supposed to be done prior to move in. They pushed my move in date back 1 week. Then again another week!! And on move in day I show up to get my key, I was SHOCKED that nothing had been done!! What was the 2 week hold up then? At that point, I had no choice but to move in. IT TOOK THEM 3 MONTHS AFTER MOVE IN TO FINALLY GET THE REPAIRS DONE THAT WERE SUPPOSED TO BE DONE PRIOR TO MOVE IN!!!!!! 3. It took 3.5 months to get a copy of my lease. Yea, you read that right. I had to literally hound the "property manager" Irene to FINALLY get a copy of the lease. Again, THIS IS ILLEGAL!!! The CA law states landlords have days to get tenants a copy of the lease they signed. JK Resisential went well over that time with 3.5 months. 4. I would never get the proper written notice to enter my apartment. The incompetent property manager Irene would call me while I was at work and say "a maintenance guy is here. Can he enter?" Like WTF?! Not only is insufficient notice to enter illegal, it was a constant pain to get calls like this. Please do yourself a favor and avoid York Pointe and ANY property managed by JK Residential. read more

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They refused the emergency covid rental subsidy on the fact that hypothetically, if I were to default on my rent (which I'm current on and always paid on time) they can't evict me for a year and they can't increase my rent or charge me fees so they rejected money from the government that is trying to support citizens during the covid crisis. Unethical at best. Apartment building is disgusting with human waste in the hallways, garage and side of the building. Unsafe area and management is cheap, outdated, and does nothing for tenants. This company runs all the buildings that way - just check the reviews. The few good reviews are fake. I'm so disgusted with this company it's unreal. Infuriated by their unethical policies so I am going to do whatever it takes to shut this company down. They are running a sham of a business and the owners (I read are cheap slumlords that exploit their tenants). Repairs never get done in a timely manner and even my car got broken into because of their shoddy security and not to mention, the surveillance is useless because you can't even see anything so if I were to have gotten mugged or even killed on this property, nothing would probably get done. But management doesn't care anyway. At this point, I'm reporting everything to housing, bbb, and will not renew my lease nor would I ever recommend anyone to live in this dump. Greedy coroorate fucks (just look at the ceo. Smh) read more

How these people continue to be in business is an absolute crime. They do not act on vermin complaints until you involve the LA County Department of Health. Had flooding from neighboring units FOUR TIMES, not once did they clean the dirty water out of the carpets! Once you get sick of living in their slum, they take your entire deposit and then some. They charged me for drapes for (3) bedroom windows when there are only (2) bedroom windows, how? Charged me for towel racks that never existed, and soap bins that never existed. They are as crooked as they come. I don't care how desperate you are, unless you want to live amongst roaches and filth with zero responsiveness, run far, far away! read more

Bedbug central!! Every single unit has bed bugs, roaches and mice!! Disgusting place! Homeless come in constantly and use the washing rooms to shower. read more

If i could give no star i would this place has been a nightmare for me and my family i wish i would of found and read all of this reviews before ever moving in to there apartments. Since before i moved in i should of realized it was a bad idea since in 1 of the bathrooms had a broken cabinet door it was supposedly being build and would be put in a couple of days after i moved in almost a year went by and still no door i was told it was being made i did not know it took 6 months to build a small door. That's first issue second maybe a week after i moved in the bathrooms got flooded because the people upstairs had toilet issue so water started dripping from bathroom ceilings and walls that continued like that for about 2-3 days. Until they actually fixed the problem destroyed the walls and they where never fixed until i decided to just paint them my self it just looked horrible. Then hot water just goes and comes you never have hot water all day or ever day. Terrible another issue is rats ugh i have to deal with rats in that apartment all the time.and maintenance just sucks period they need to hire someone that is right for the job not a half as person that actually does not know what they are doing. And Management sucks period and there is just so many more issues that i can just go on and on about this disgusting place that i regret moving into. read more

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I really wish I could say I love my experience. But I've been here since May of this year and by far the worst rental experience of my life!!! Staff are very rude and unwilling to even give you a name. I guess my property manager and my landlord are the same person, obviously the nameless receptionist has no idea what her job description is in the first place so hey can't fault her much past hello..... So after one month of Living in the Cove Apartments management was changed, ok fine. Where is my lease copy that I was told I would receive 15 days after moving in and getting my keys? Where are the receipts I've paid you all rent that I should get every month on the 16th? Why do I keep getting notices for previous tenants on my door? Who knows, because no one is accepting accountability, I will have to take matters into my own hands. I've verbally asked a man that seems to be "the runner" 2x now about my lease. He's assured me once Virginia would handle it, then after I saw him again and told him I didn't have it as he was putting a strangers notice on my door. I advised this tenant is NOT me and I still don't have my lease. He said he would bring it back that same day because he was SURE VIRGINIA had it. Well I still don't have a lease copy. And Virginia has never been seen, for all I know she doesn't even exist she only talks via text. Unprofessional! A JOKE! read more

This property management company is freaking hilarious... they manage multiple properties all over Southern California, even in San Bernardino. One of the properties they manage in San Bernardino is Parc Mountain View Apartments on Base Line Street. This property is suppose to have a pool, a play ground, and gated entry. Well it does have gates but they are seldom functioning. The pool is almost never open. It was only open for 1 week this year. The playground is really dirty with rusty jungle gyms. They have recently decided to work on the parking lot and are making a total mess of everything and towing cars away. They only gave notice Friday night by knocking on doors and started towing cars Monday morning. The notice they gave was not a clear print at all. Only the left side of the sheet was legible. The right side of the sheet had all the times on it. When people called to be compensated for their cars being towed Teresa said she's the supervisor and the ball stops at her. The people who have dogs do not pick up the feces behind their animals and even though they have security cameras set up if you do not know the person who did not pick up after the animal the office says there is nothing they can do. They do spray for roaches but give notice of less than a week. If you have small children or have respiratory issues they still say they have to spray. Now they only spray for the roaches... when it comes to the ants and the black widow spiders... you are on your own. I rarely complain and have very little bad to say but when so many people are upset about parking and spending holiday money getting cars from impound it really hurts. read more

My minor son and I lived at Valencia Apartments in Hawthorne for 2 years. We always paid our rent on time and even paid rent throughout the COVID-19 pandemic. The downstairs guy has been harassing me, my 2-year-old son, and life-threatening me for one year. He hits the wall and yells every night. He says to kill me and Asian women don't mess with black people. I reported this to the apartment manager many times and also called the police many times, but they didn't help. I have all the videos and evidence. I even need to see a psychologist help me with the trauma that your company and the downstairs guy inflicted on me. I can't sleep at night and can't breathe when I am thinking about what happened to me till now. We decided to leave the apartment and sent in our official letter stating our date to leave would be October 15, 2021. We vacate on October 17, 2021. We tried to reach out to interim manager Roth Rosales; however, she wasn't around that day. I texted her that morning, saying we left the apartment and put the keys inside the room. On the day, I told Ruth I was leaving, and she said OK. I just need to give her the notice and I don't need to pay anything else but give my deposit back. Half a year later, I received a call from direct credit control stating that I now own JK Residential Services money rather than having to return my deposit. We cannot get ahold of them; they will not respond to us and owe us money. I will sue your company for all my loss. JK has had countless lawsuits in the past for being dishonest. This matter will be taken to court. Update: First of all, we do not have a valid lease agreement; yours has already expired on 1/31/2021. Second, you must respond to my lawyer's legal letter, which is attached to this BBB Case #: 1036413. Third, your apartment manager told me that I just needed to give her a 30 day notice and she did not say anything else like what you are saying now after receiving and reviewing my 30 day notice. All she said was that it was okay to move out; she never asked for any money. And I had to move out because I was constructively evicted from the unit. Prior to my move out, a neighbor was harassing and threatening me. I notified Valencia Apartments about the neighbor's conduct, and rather than assisting with the harassment, your company simply told me to move out of the property. Feeling incredibly unsafe, I moved out of the property as soon as I was able. Valencia Apartment's failure to take any action against the neighbor violated my implied right to quiet enjoyment of premises. Therefore, I do not owe the rent amount demanded in your report read more

I stayed at the bay pointe apartments for almost 5 years and had issues with the management, do not rent from this company. The rent is cheap at the beginning but they will eventually try to take advantage of you. They will try to deny you your security deposit and make you pay for normal wear and tear items. they don't want to fix anything properly. They don't give receipts when tenants pay rent. read more

1475 East Date Street This management robbed my family and I for $2700, that was our deposit and first month's rent. December 24th we officially paid the rest of our move-in amount, and was handed over the keys. We lived in our apartment for 4 days upon moving in the rest of our stuff December 28th, 2018. We were told by a different manager that there was no paperwork of us no proof of the $2700 that we paid, and demanded the keys back. Though we paid by money order and actually kept our receipts so YES we had our proof. We were able to track the money orders and found each one was cashed two days later. This company is a fraud, because of their actions and management costed me and my family to be homeless. read more

This management company sucks. I moved out of the Woodland Pointe Apartment complex in March 2014 and come to find out that this management company sent my account to collections.(this company was not managing the complex when we lived there) I was NEVER notified that we owed any money. With that being said, I am hoping to resolve this with the management company because it is extremely frustrating when I have been working on my credit and finally got it to a decent score and now these rude disgusting so called human beings are so heartless, they would send an account to collection without ever notifying me or my fiance. If I get any resolution I will update but until then, I stand by this review. read more

If you are considering moving into any property that they manage, turn back now! They are a disgusting, money-greedy company. They do not return ANY calls ever, so don't bother leaving a message. They do not fix anything unless mandated by the city. Living in one of their properties now, this has been the most stressful time in my life (only 2 months so far). Please do not do this to yourself. Don't live in their properties. read more

Horrible company started from the reception girl who answers the phone . She couldn't even introduce her name or the company it tells a lot from this company . That's why this company have too many lawsuits because there Mangement to everything it's bad. This company should not even exist read more

I never leave reviews for anything but for ANYONE looking to rent with this company DO NOT. They are slum lords and do not care how u live all they care for is to have they rent money on time but ignore you when serious situations happen and they take months if not years to fix it. They keep your deposit and have the worst workers, on-site mangers and supervisors . The on-site mangers they hire never last more than 6 months due to poor living and working conditions. the company itself is just bad for business. It should be illegal and a crime for this company to be operating and overlooking 50 assets if anyone else is renting from this company and is having problems feel free to contact me to because this is not right and not fair at all they target low income minority's because they know they can mess them over please take you time to look else where because this is not where you wanna live( this is coming from a current resident and 15 other residents that are going through the same thing) read more

JK Residential Services owns Sterling Estates Apartment complex in San Bernardino and here is my review of what their company is like: This is a predatory company who seeks out low-income families with little to no education background and attempts to steal their security deposit by taking illegal actions such as claiming that repainting all the walls is a deduction they can make from the security deposit (Under law, no deductions can be made for painting walls unless damage outside the scope of normal wear and tear has taken place by fault of the tenant). They also lie and manipulate numbers to make it seem as if everything was destroyed when you left the house, and they make all the "fees" total up exactly to your security deposit, how convenient. I am taking them to civil court in 1 month because they do not follow the law and they think everyone who moves in is too stupid to take photographs of the condition of the home both when they move in and when they move out. I have photographic evidence they lied and said everything was "dirty" and that the entire house needed to be repainted and professional steam cleaning done on the carpets. They are trying to take $600 from me, someone who can't afford to lose that kind of money. Don't get me wrong either, that wasn't the only issue, there is always broken glass in the parking lot, roaches everywhere even after the maintenance team invades your house and puts poison everywhere, and 2 sets of neighbors in the above apartment would yell and fight all night. What can you expect from San Bernardino? That's what I thought, and I let it all slide until they tried to steal from me. And now I'm taking them to court. Make SURE to photograph the condition of your home before and after you move in! read more

JK Residential Services - They will commit fraud to attempt to steal your security deposit. And you will be forced to file a civil lawsuit to get it back. Criminals. - Property Management Near Me - Los Angeles, California

If you want someone to manage your property, DO NOT USE THIS COMPANY TO REPRESENT YOU. I was living in their Bay Pointe property for 2 and a half years. We dealt with roach infestation and bed bugs. They had at least 7 new managers since we got there. There were building issues and no one to call because many times there was no manager and their Emergency number sends you to a machine. Their acting managers would disable the phone during office hours so you were on your own. This company has the reputation for embellishing damages so they won't give you the deposit back. That is exactly what they did with me and now it turns out that I owe them money. But I took pictures of every part of that apartment and are ready to show visual evidence that this company is fabricating charges. These people should not be doing business and I suggest you never rent a property from them. read more

I never leave reviews because I don't like talking down about businesses. However, this warrants an honest review. If we could give zero stars, we would. JK Residential is the absolute worst company to run apartments. My particular apartment building, Park View Apartments, is the most terrible residence I have ever seen. The only good thing about these apartments is the maintenance crew. They do their job with the few resources they are given. We just recently got an apartment manager after being manager-less for months. Every few months they seem to hire and fire for some reason. Amenities that were promised over a year ago-- still non existent. The company who owns the building (JK Residential) is a joke. They do nothing. They are extremely difficult to get in touch with. There is no option to leave them messages, nor can you reach out to them via email. If you get lucky enough to actually reach them, they will hang up on you if they do not like the nature of the call. Check on the current lawsuits against this company. There are MANY. All of them are validated. The two elevators in the building are always broken. There are four stories in this apartment building so a working elevator is not only legally required, but critical for those who are disabled. A disabled resident had to sleep in the garage due to not being able to access the apartment since the elevators have been broken. They are broken at least 5 to 6 days a month. There are disgusting rodent and bug problems. They claim to spray the property- not once has that been done. Locks on doors are broken leaving the building accessible to anyone who wants to come in. There are no lights in the alleys to the building (egress and entrance points required to have proper lighting). When you leave a maintenance form- nothing happens nor is any follow up done. (Not the maintenance people's fault, rather JK Residential and the lack of management) This place leaves A LOT to be desired. There is a reason the rent is low compared to other locations. They think they can treat tenants as if they have no rights. Big mistake JK, don't assume we are all poor and don't have access to lawyers. Please talk to current residents before thinking about moving into this place, or any place owned by JK Residential. It will be regretted greatly. read more

I recently applied to one of their properties, North Hills Village, and during the discussion it was made known that I would have an out of state co-signer. I happily paid the two 60$ money orders, filled out the applications, provided bank statements, social security information, and valid IDs. I was told that I would hear back as soon as possible, and I made sure that all the documents were proper by confirming with the leasing agent. However when I called back I found that the leasing agent, Jasmine, had not taken the time to go over the documents, but she also said that they would not allow a co-signer out of state. No state or federal law prohibits out of state co-signers, and an electronic signature, fax, or copy of a signed document is more than feasible. Now given that I was operating under false information I naturally requested the money orders to be refunded given that. A. I was lied to about whether or not I would be able to complete the application B. The application was not even processed. So it seems I spent 60$ to give two girls in the leasing office some drinks on me over the weekend. I called up JK Residential Services to resolve this matter, if they provide an expedient refund I will update this post to reflect that. read more

I have rented from JK Residential Services for 2 years and have to say my experience renting from them is exceptional. Our Property Manager is very professional and prompt with scheduling maintenance tasks. He is easy to communicate with, gets things done when needed, and turn around time for fixes is never an issue. I confidently refer JK Residential to all of my family and friends who are apartment hunting. Thanks again JK Team for running a professional and prompt management company. read more

Do not ever rent from this company. Apartments are infested with roaches. Fixing something takes 3-6 months. Worst management I have ever seen and dealt with. The only time you will hear from them is when you get a notice in the mail saying your rent is going to increase. I have taken my complaints to the city now. Garbage of a company. Cant wait till my lease is over. read more

JK Residential managed the property Royal Garden Apartments which we rented. They had the HOT water turned OFF on 3 times during our 16month occupancy. Once for 10 consecutive days, once for 6 consecutive days, once for 4 consecutive days. One day during the shutoff, staff called in sick so that added more days for the shut off with never any compensation. Our oven never worked and their response was that they were waiting on parts. At one point, that manager stated she couldn't really remember just what was wrong with it and asked for a picture of the appliance. Yet the maintenance men just said it was unfixable. And I guess their policy was that if it looked good, they did not replace it. We cleaned the unit at move-out and took multiple photos. They still charged me $650 in cleaning and damages we disputed in court. We were awarded double deposit for bad faith conduct. We are still awaiting the return of our deposit! They don't return calls or written requests. JK Residential puts a bad name on landlords! Take photos of everything upon move-in and move-out as well as documenting all the problems/repairs times. They never out source thus experiencing multiple lengthy delays with maintenance who are not expert plumbers nor appliance repairmen. Oh and don't get me started with their tub refinishing efforts that you will be charged for at move-out because they are not professionally refinished! read more

I have been living at one of their complexes for about a year and love it! I have great DTLA views, balcony, reasonable rent, and while service may not be done timely at all times, it is communicated well. Thanks! read more

On December 8, 2021, Brian Mahanke, from J.K. Residential Services, Inc. contacted me via e-mail with regards to my resume for an On Site Manager position. I was scheduled for an interview on December 9, 2021 with Brain Mahanke. In that interview after questions regarding my back ground were answered (I made it perfectly clear that while matching me with a property, I would not work in South Los Angeles). I explained that at my previous position as an on Site Manager for six years (20 units) was in South Los Angeles. My tenants were disruptive, verbally abusive, and they vandalize my car to the tune of $4,000.00. My management company nor the police did anything about it (though I filed numerous police reports). I had to park my car a quarter of a mile away and walk that distance every time I needed to drive anywhere. Brain Mahanke, communicated to me that J.K. Residential Services, Inc. put forth every effort to match their prospective employees with the correct property. That way, they wouldn't be any surprises with regards to the property. He stated that J.K. Residential Services, Inc. had a four step interviewing technique, the first step was interviewing with him. The second step was for the applicant to visit the property in this case (1008 Rosemont. 45 units estimated 80 tenants in Silver Lake/Eco Park area, it was perfect for me). The third step was to have an interview with the supervisor of the property. By December 21, 2021, I had completed three of the four steps. On December 22, 2021, I had what I thought was my final interview with Jeet, in that interview, I reiterated my strong desire NOT TO MANAGE A BUILDING IN SOUTH LOS ANGELES. On December 23, I received a call from Brain Mahanke, asking me to review two properties three buildings a total of 76 units estimated 187 tenants in Hawthorne (south Los Angeles). When I ask why this property instead of the Rosemont property, Brain Mahanke, stated in a rude elevated unprofessional voice, that Jeet thought I'd be board at the Silver Lake property. At no time during the interviewing process did I ever mention that I'd be board at the Rosemont location. IN FACT IT WAS JUST THE OPPOSITE!! I believe I was profiled by Jeet & J.K. Residential Services, Inc. due to being an African American. I was asked to view a D rated property (and potentially manage) in South Los Angeles, were the Hawthorne police department is under investigation for profiling and abusing African Americans for years. Again in an area where I had previously indicated that I had no desire to work. The Hawthorne property was never mention until after my interview with Jeet. I viewed the property (taking pictures on December 23, 2021) while legally parked my car was hit by a black Dodge Ram pick up, the truck it my car and took off. When I gave my evaluation of the property to Brain Mahanke via e-mail and the events of that viewing. I never heard another word from J.K. Residential Services, Inc. with regards to the position or the evaluation. Everyone should know about J.K. Residential Services, Inc., and there unfair interviewing/hiring procedures. read more