Danny helped us through a parking situation in our community by guiding us on how best to navigate when we ran in to some unfair challenges by a third party vendor. In the end, we followed his advice and all was resolved! Thank you again Danny for your support and encouragement during a really stressful time. read more

Avoid Cardinal at all costs. We rented through them and have had an absolute nightmare experience that is still ongoing. As tenants, they were unresponsive and failed to fix multiple problems with our unit. After we moved out and returned the unit, we were unable to get our security deposit back and were forced to pursue the matter through small claims. They are still refusing to pay us as determined by the judge and trying to charge us rent for a unit we vacated almost six months ago. read more

Our HOA management was sold to LBPM which is the worst property management company in LA. Especially being a small community, they gave us no attention or service (but they loved taking our money). Luckily Danny and his team at Cardinal Management came in and saved the day. They really care about the little guys and made transitioning to their company quick and easy. We're finally getting the attention we deserve. If you're looking for new management, I highly recommend considering Cardinal. I wish we did it sooner! read more

HIlarious update 7/8/2025; Nick from Eagle Rock Appliance showed up to check an oven that does not bake. However, he did not have a thermostat with him. therefore, there was nothing he could do to further investigate the problem with the oven not baking. There was no way he could tell how hot the oven was... we can certainly find an appliance guy that can bring tools like a thermostat with him. Just let me know if you need help doing your job as always! Again, THE OVEN DOES NOT BAKE. July 7 2025: OH MY GOD, we actually heard from an appliance guy! After leasing for 4 years. J. Underwood is actually sending an appliance guy to look at the junk fridge and oven we were given when we moved in. Previous tenant had complained about non working appliances. I will keep you posted on this MIRACLE FROM CARDINAL MANAGEMENT! Can it be true???????????? June 17, 2025 Updated review YOU ARE IN BREACH OF CONTRACT FOR REFUSING TO FIX OUR APPLIANCES! J. Underwood fix the appliances you failed to fix BEFORE we moved in. You will go down in history as the worst Property Management Company! And Peter, Owner, stop lying. Have your property managers do their job! FIX the appliances. YOU ARE IN BREACH OF CONTRACT! read more

Working with Cardinal Management has been an absolute pleasure. Danny and Peter are truly top-tier professionals who go above and beyond for every property they manage. Their communication is always clear, timely, and trustworthy -- and they consistently make sure everything is handled the right way. What really stands out is their dedication to their clients. They are proactive, organized, and genuinely care about the people and properties they oversee. Anytime I've needed something, they've been responsive, supportive, and ready to help without hesitation. If you're looking for a management company that delivers exceptional service and treats you like a true partner, Cardinal Management with Danny and Peter is the team you want on your side. Highly recommended! read more

Worst. Management. Group. Ever! I'm a resident at the Murray Hill Condominiums and have never experienced such blatant and unresponsive service. Mac Padilla especially is unresponsive and doesn't do anything - ignores emails, doesn't answer calls, picks and chooses what he works on. He should be fired. There's literally no real management with this group. They suck! read more

Worst property management company ever! They do not respond to calls or emails for weeks. They have absolutely no follow through to get a job done for the properties they manage. Not even in emergencies. When you finally get a response from Danny the owner, he points the finger at the vendors when he in fact, he never actually contacted them. You may as well do the job yourself as they are horrible! They even charge extra to make a visit to the property they are already being paid to manage. He never came to see our urgent issues, not once. If I could give zero stars. I would. Our homeowners in our complex are in disbelief that Cardinal Management can take our money and do absolutely nothing for it! Too bad he does not spend as much time servicing his properties as he does defending himself with excuses. The long response is worthless to the service we received, which was none at all. read more

Awful management. Manager Danny Padilla is very slow to fix issues. We've had numerous leaks in our building, and our laundry room has been non-functional for a full month now, with no update on repairs. Stay away from this management group if you can. read more

Rude and unhelpful in addressing an issue we reported. Peter Ryan was particularly rude on the phone and refused to provide details on fixing a property issue read more

We have experienced numerous frustrations with this company at our condo building. They're non responsive , inattentive to building maintenance needs. And pool and hot tub may as well be a breeding ground for frogs for the last two weeks. Definitely would not recommend as the upkeep and is very poor quality and personnel are not mindful of ongoing attentive building needs. read more

Peter Ryan was the best! He is professional, was always responsive, and took the time to answer all of our questions. Our experience was great. Highly recommend. Thank you so much! read more

I write about Mac Padilla, a property manager with Cardinal Group because I believe he should be recognized as a truly excellent manager. I'm persuaded of this after several years experience with him in a condominium association managed by him as a representative of Cardinal. Mac is responsive. I and others in the condo building have reached out to him numerous times about some issue large or small. He always responds quickly and gets things done. This is something of a joy in a world where reaching out to companies and bureaucracies can be frustrating. But that's not Mac! Mac is knowledgeable. He knows about real estate law, condo CC&R's, and city codes, and is able to provide expert guidance on a range of issues, particularly management of financials. Mac is also a leader. I have observed him in meetings with our homeowners and board members where he guides thinking and decisions by presenting reasoned alternatives and spelling out consequences. This is invaluable because boards and homeowners often need to be educated about what's required to maintain the association's health. Overall, Mac and Cardinal have been a blessing to our condo dwelling. read more

Glad I read the reviews because Josh is horrible. Takes too long to reply to emails and often just ignores my emails. I spoke to his boss in order to get to him. Luckily, I found a better Property Manager for just a little bit more of a cost. Rather pay little more and have somebody responsive. read more

had the privilege of working with Alana at Cardinal Management Group, and I am thoroughly impressed with her professionalism and dedication to her role. Alana's exceptional customer service skills stood out from the beginning. She was attentive, responsive, and always ready to assist with any questions or concerns I had regarding property management matters. What truly sets Alana apart is her commitment to going the extra mile for her clients. She consistently demonstrated a deep understanding of the complexities of property management and provided insightful solutions to various challenges. Alana's communication skills are exemplary. She kept me informed throughout the entire process, ensuring that I was well-informed and comfortable with every decision. I wholeheartedly recommend Alana at Cardinal Management Group to anyone seeking property management services. Her professionalism, expertise, and dedication make her a valuable asset to any property owner. This is a well-deserved five-star review! Thank you, Alana, for your outstanding service and commitment to excellence. read more

Danny is very easy to communicate with. He is passionate about managing and it definitely shows. Always providing any information I request in a timely manner. Also providing detailed descriptions of the ongoing issues, as well as the solutions available. For example, he's been able to quickly resolve garage door malfunctions, elevator maintenance, and any pipe issues we've had. I would highly recommend Danny for any property management needs. read more

Great and speedy management from the group, especially Danny. I reached out about issues with bugs and Danny got back to me the next business day and brought it up to the HOA board quickly. I saw great improvement in our community right away. Very supportive and attends to all needs quickly! read more

Cardinal Management is the best team in LA for HOA property management. They are full service with their background, years of experience, HOA knowledge, and professionalism. If you are an HOA who has bounced around from poor management companies, look no further. This team gets it done, with a smile!!! Danny, Peter, Mac, Angee, and Josh- thanks for always going above and beyond!!! read more

Cardinal Management is professional, respectful, and great to work with! Many people don't understand how HOAs work or what the HOA dues are supposed to cover, so they are quick to blame their Boards or their property managers; however, as a condo owner for over 20 years, I can truly say that Cardinal Management is the best property management company our building has worked with. There are monthly walkthroughs after which action is taken to remedy building problems. Meeting are held regularly and homeowners are welcome to come and get information or present any issues. No complaints here! read more

I work for a water/fire/mold damage restoration company and work with Cardinal management often. They are an amazing company to work with and take care of all their buildings with such intention and integrity. The whole staff from Angee, Peter, Josh, Danny, Mac, Leslie and Monica have been nothing but professional, communicative and friendly. read more

This management group drags their feet to get anything done. Completely non-response to phone calls, more than 24/hrs for an email response. After calling and requesting a supervisor, Josh finally acted like he care about his job and returned 1 phone call. I can't imagine actually being a tenant because these guys could care less. read more

Peter Ryan has been helping us with any given inquiries in timely manner. Thanks again, Peter!

Cardinal management is a very professional company & always helps when needed in a timely manner & always pays attention to the issues .

Cardinal Management Group managed our condo community in Highland Park for years, but recently the contract was terminated. In the beginning, things seemed to be going great, but the complex's appearance and cleanliness eventually declined and it became evident that there was a problem with Cardinal's communication and financial transparency. Danny Padilla was generally responsive to homeowners through email, but his response was usually "I'll tell the board" or "Go to a monthly meeting." It was frustrating trying to actually get results, and so much responsibility was pushed onto boards that one homeowner actually asked Danny at a monthly meeting, "What do you actually do?" And Danny didn't provide a clear answer. While it is generally known that no property management company is perfect, here are some examples of how extreme the problems our community had with Cardinal: *Danny stated that all our communication was to go through him, and yet, he was not great about sending out notices. One time, Cardinal told us that our water would be shut off for an emergency but that it would be back by the end of the day. We ended up having no water for 24 hours, and we were not alerted in that period of time about what was happening. Only after the water returned did homeowners get a message that basically said the ball was dropped. *Two homeowners had their balconies damaged by a Post Office truck, and at a meeting, Danny told one of them that he received an $8,000 check but that our HOA was too broke to work on the balconies at this time. The homeowners kept following up, and at a future HOA meeting, Danny changed his story that the Post Office had never sent any money and that Danny did not handle these types of projects, unless he was paid an extra $200 for his time. One of the homeowners did her own investigation and found out danny had never filed any claims like he was supposed to/said he did. *Our security company Medina Protective Services had their license suspended in April 2021 but they continued to illegally work for months afterward. In November 2021, armed intruders entered our property, and when a homeowner called Medina for help there was no answer. At a following HOA meeting, Danny gave homeowners an update about the security company, and he claimed that Medina had ghosted us and that he had not paid Medina since June 2021. However, our financial ledgers showed that they had been paid well-past June... *I had tried to get detailed financial records from Danny, such as invoices and canceled checks, but he had been evasive in giving them to me. After the California Attorney General and my private attorney sent him demand letters, he agreed to an appointment in November 2021 for me to go his office and see our records. I went with a fellow homeowner, and Danny still did not provide us with all that we had requested. Those are only a few examples of what it was like working with Cardinal Management. Beware if you're considering hiring this company, and if you're not happy with your current service, ask to see proof of everything. It is your right as a homeowner under the Davis-Stirling Act. read more

Great management company. Always kept the Board updated of all repairs at our townhome complex. Great customer service and communication.

I am a board member of a small condominium complex. We switched to Cardinal Management Group in late 2022 and Danny Padilla has been directly managing our condo since then. Danny is responsive, professional, knowledgeable, and levelheaded. He offers guidance on inspections, projects, insurance, overall HOA rules, etc. I also heard compliments about Danny from vendors. Given his very busy schedule and heavy workload, he does his best to help our community. It has been a pleasure to work with Danny. read more

I've been the President of my HOA for 7 years, and on the Board for 11 and Cardinal is our 4th Management Company. We fired the others and tried Cardinal and it was the best decision our Board has ever made. Danny and his team are SO much better than the others. They are totally on top of everything, easy to reach, responsive, have amazing follow-through, and give us great advice. They are extremely communicative about everything, and have incredible relationships with vendors that they tap into for us. Termites - they know the best company. Insurance rates are too high - they have a broker that will do it for a little less. Online banking and portal - works great and is super efficient etc...I can't say enough about how happy we are now with Danny and Cardinal. read more

I have used Cardinal Management Group for years and I've been very happy with their service. They initially managed the condo building that I lived in and did a fantastic job, and now they manage my single unit, and I am delighted. They are very communicative honest, hard-working, and fair. You will be pleased with the service they provide. read more

Josh Underwood from Cardinal oversees our building. We have had our flooding issue for past 5 weeks and management company took 3 weeks to get a general contractor out to inspect the damage and its been another 2 weeks since they opened up our dry wall and left it open. We tried calling and following up with Josh leaving voice messages with no responses. We followed up wi to general contractor ourselves and they said they had submitted the quote to Josh but heard nothing back about quote being approved to proceed or any update whatsoever from Josh. it's very disappointing the kind of customer service Cardinal provides or lackthereof.. to add, our landlord also has been trying to reach Cardinal with no success. and the issue is not interior, but water leaking into my unit from outside through the outside wall of the building, which i was informed is managed by Cardinal to work through. read more

Excellent management company. Always on top of everything. Great with follow up and support. Pleasure working with them!

Amazing response times, very helpful folks! I am a loan officer and needed some documents for an HOA that this team manages. They got me everything I needed within hours of my request. Thank you!! read more

Danny Padilla at Cardinal Management has done an excellent job. He is very responsible, responsive and gets the job done. When follow up was necessary, Danny was on it. Very professional and cost conscious. read more

As one of the Board members for my HOA, I have frequent interaction with Cardinal. Angee Parayno has been wonderful as our primary contact. She provides excellent guidance with her deep knowledge of the industry and works quickly to resolve any financial/maintenance issues that might occur. Great support from this property manager. read more

Danny Padilla is a star. He is responsive, knowledgable and has completely changed how our Board operates, for the better. Not to mention, Cardinal has modern, online portals for our building to use for payments and admin requests. Thank you guys! read more

Management is unresponsive to obligations under law (no hot water). I had to bring my own plumbers to figure out the issue as I was waiting for 3 months from them. I paid out of pocket and never got anything back. Broken boiler, leaks take 6 months at least to get resolved, trash doesn't get picked up, we can't even change the code of our building as people park illegally all the time. We even had break ins but Danny is always very rude and makes people feel bad if they ask questions and request something to get fixed. Nothing gets fixed and the only way to get something done is by threatening them with lawsuits. I'd stay away from them! read more

We just recently switched our HOA management company to Cardinal. The service has been phenomenal and we appreciate how responsive they are.

Danny was always helpful and responsive. He completely organized our financial records, recommended vendors when we needed repairs, and followed up on everything. A great value-add for an HOA. read more

We switched from Maximum to Cardinal management group early this year and our main contact guy is Peter Ryan, very responsive and get things done quickly. We are very pleased with their svc. Highly recommended read more

Danny of Cardinal didn't even deserve any star. He didn't bother to respond to emails, get contractors to do repairs in our community, and often postpone board meetings without any advance notice to homeowners. You are better off looking for another HOA management than Cardinal. read more

Cardinal Management has managed the HOA I have lived at for many years. In the 9 years I have lived here, Josh and Danny have always done their best to respond asap and coordinate vendors to assist with any issues. They have seen our building through some tough times and still made sure things were taken care of. Kudos to you both! read more

Management (Danny) is unresponsive to obligations under the law (Hot water) and his lack of concern is extremely unprofessional and rude. The fees are so high they border on the criminal definition of racketeering. I would avoid at all costs if possible read more