1. JLT Perrformance

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    Chesapeake, VA

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    JLT Perrformance

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    5 years ago

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    Mike's Auto Sales

    Mike's Auto Sales

    4.0
    (1 review)

    We were looking for trucks before and found this place and decided to check out the Tacoma that…read morethey had. Mike went ahead and showed us the Tacoma that we were looking at. Drove it around and there isn't any problem except for the ABS and the check engine light he told us was just a result of the previous owner trying to bypass the ABS light. To make sure, I asked him to get an encoder and the o2 sensor fault showed up. Before I went on with the purchase I told him about the issue and he said he will have it fixed. Soon as it was returned, we picked it up but it had a hard shift going on reverse and or drive. I had it looked at by a mechanic and they said that it was idling too high and told me I should just return it. Told Mike about the issue and he had the idling issue fixed. I decided to have it looked at by Toyota and they showed me that the brake calipers need to be replaced, rotors changed, transmission line fixed, and they also showed me the heavy rusting under carriage and how some of them were masked by having paint over some of the rust. Now I'm just wondering how this vehicle passed inspection, which most used car dealerships do. I told him about the problem and we decided we didn't want the car anymore. He gave us the money back and we were thankfully not stuck with the truck. He also gave us a loaner truck in his lot while the Tacoma was getting fixed. I would give 5 stars to this dealership because of the amount of customer service we received which is nothing compared to other used car dealerships around town. I decided to give 4 stars because of the fact that the car was actually unreliable. But, like said, thankfully we got our money back. Thanks again Mike! Hopefully not all of the cars in your lot are like that.

    From the owner: We sell all makes and models, check out our website at Mikes Auto Sales. Thanks for your interest !read more

    Courtesy Auto Sales

    Courtesy Auto Sales

    3.0
    (23 reviews)

    I cannot Thank these Men enough! Went by yesterday just to scout out options on a new ride no…read morepressure no haggling just vibes and honesty. I loved my entire experience here! These cars are legit no honky tonk bs these other guys sell you, also Mr. Jharris is your guy to go to, personality, wisdom is a 10/10 only safety matters when it comes to him.

    I brought a car here in February. It had 57k miles on it, it looked good coming out the lot... till…read moreIt wasn't . After 2 weeks my car started showing the engine light. I didn't think much of it but my fiancé told me to get it checked out. I never did till it got really bad. One day I'm going on a lil trip with my car & my 2 yr old son was with me. So I'm on the interstate & my engine light just starts flashing & it wouldn't go no faster than 57 miles. I had to pull over on the interstate & turn on my hazard lights. I had to drive an hour & some minutes back home only going 57 miles on the interstate just so they could tow my car from home. Mind you, the day after they "claimed" they fixed it my car did the same exact thing not even 24hrs of me having it. Recently my car stopped on a stop light because it was over heated & smoking. Now you may be thinking "what could cause that" well my c-h cooling ruptured all over my engine so i didn't have any cooling on a 81 degree hot day. Now they're saying I'll have to get a whole new engine & this is only the second month I've had the car. The worst part about it all is, i don't even want the car anymore it's putting me into financial stress. It's been in the shop more times than I've driven it.

    Maguire & Sons Auto Brokers

    Maguire & Sons Auto Brokers

    4.4
    (13 reviews)

    I had mixed feeling traveling to buy a car from anywhere far from home, but we took the chance. We…read moredrove over four hours to check out a car. Tim and Matt were fantastic to work with and both were very honest with us. We had what we thought was a great deal on a car we really liked. Unfortunately, the car had a small issue after we finalized the purchase. We were uncomfortable and the attitude of the team was they didn't want us to feel that way and would do what was needed to make us comfortable with the purchase. We were given our money back with a promise to contact us once it was fixed and honor the original terms. Although we moved on from that car, if I see something again at McGuire and Sons, I would not hesitate to work with them again.

    I really hate having to leave negative reviews. I always try to give the benefit of the doubt…read more However, this has unfortunately been the worst car buying experience I've ever had, by far. And I've bought numerous cars over the years. Buckle up, it's a somewhat long story, but I have to share it. I bought a used 2021 Toyota Corolla from these guys recently, and made my mistake of not test driving it first, and trusted their word, and trusted that a Toyota Corolla is a reliable car to purchase. When I received the car, I didn't even make it out of my neighborhood before noticing it grinding gears when downshifting into 2nd and it didn't want to stay in that gear. Coming from a previous car with endless issues, my heart sank. I called the dealership and the manager (John, I think?) dismissed everything I said and hung up on me. I called Moose again and he gave me the owner Tim's number. Tim was more responsive and understanding and they sent someone to come pickup the car, who also confirmed the issue. Since it was under their 3000mile warranty they decided to put another transmission in it. He claimed it was a new transmission. He offered to put a new clutch in it also, as long as I paid for the parts, which I agreed to at the time, but his "transmission guy said the clutch is fine," so they opted not to. Now, here I am less than 10k miles later, and the clutch has failed. The trusted mechanic I took the car to also told me that they installed a "junkyard transmission." I respectfully and politely called Tim to get some answers and see what they would do about it, and he still claims it's a new transmission, and that he would talk to his transmission guy again, but hasn't sent me any proof of that, and has now stopped answering phone calls and hasn't returned any calls. I do not have and would've never expected to put $3000 into repairs of a car that I just purchased. A 2021 Toyota Corolla with transmission AND clutch failure within 10k miles seems like something an experienced car dealership and "transmission guy" should've been able to catch before it got to my hands. I bought this car for the sole purpose of having a reliable vehicle for my family, and it's been a nightmare since day one. I was (and still am) only hoping they would do the right thing and handle this issue. Incredibly disappointed.

    17th Street Automotive

    17th Street Automotive

    4.4
    (58 reviews)

    Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

    Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

    Lynnhaven Motor Company

    Lynnhaven Motor Company

    4.6
    (33 reviews)

    I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

    Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

    JLT Perrformance - autopartssupplies - Updated July 2026

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