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    JM Mechanical

    4.0 (4 reviews)
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    Friends & Family Heating And Air Conditioning

    Friends & Family Heating And Air Conditioning

    4.9
    (771 reviews)

    Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    Diamond Air Services

    Diamond Air Services

    5.0
    (514 reviews)

    I recently had a HVAC installed by Diamond Air Service, and I couldn't be happier with the…read moreexperience. From start to finish, the entire team was professional, punctual, and respectful of our home. They worked efficiently, and kept everything clean throughout the installation process and their pricing was reasonable and transparent. Thank you, Anthony,Bobby and his crew and Edwin and Ethan. They all went above and beyond to ensure everything was done correctly and answered all of questions along the way.

    My air conditioner stopped cooling Friday night, and in a panic I contacted Diamond Air Services…read more They responded before any of the other companies I reached out to and were able to send a technician on Saturday. Mike came out and thoroughly evaluated my system (which is 20 years old). Even though there wasn't one obvious reason for the problem, he carefully checked every possibility. He found that the refrigerant was low and that the pressures weren't resetting as they should. He recharged the system, reconnected my electrostatic filter, and took the time to explain what might be causing the issue, as well as discuss possible future options. Mike was incredibly knowledgeable, professional, and personable. I felt confident in his assessment and appreciated that he never tried to pressure me into unnecessary repairs or a replacement. I feel very lucky that he was my technician. I highly recommend Diamond Air Services!

    True Blue Heating & Air Conditioning

    True Blue Heating & Air Conditioning

    5.0
    (133 reviews)

    We were recently faced with the harsh reality that our original 24 year old A/C needed replacing…read more With that I began my search for a reputable company in my area. I saw all the amazing 5 star reviews for True Blue and noticed a common theme. Honest, fair, professional, informative, nice, competitive pricing. All 100+ very positive reviews and not a single negative review. As we all know, that's essentially nonexistent when dealing with the public in any capacity, particularly when it comes to the HVAC service industry. I gave them a call to schedule an estimate. Lisa answered and was amazing with accommodating my schedule and with all subsequent correspondence. Shane came out a couple days later, educated me on the new systems, patiently answered all my questions and took his time explaining in detail my options (I ended up going with the Bosch/heat pump. Quietest compressor I've ever witnessed). Shane sent over a quote that was less than another quote I had received and with many more upgraded options including a $2K federal tax credit. Much more overall value for my money. Shane's crew (Kevin, Rudy & Brandon) came out on the scheduled date and time and handled business to perfection. Removed my old stuff, installed the new equipment and made sure everything was working flawlessly before leaving that same day. The enter process was seamless. Like so many others, I can't recommend Shane and True Blue Heating & Air Conditioning enough for anyone looking to replace their HVAC system. There aren't many small, family owned businesses like this one any more.

    I got several quotes for new heating and ac. These guys were well priced and gave a lot of info on…read morewhich systems would give tax rebates. I decided to go with them and I am so glad I did. They went above and beyond. They installed my new heater and ac. Plus they made it level for the ac to sit on without adding more cost. And they helped me with my whole house fan shutter that I couldn't get to fit. They were nice and professional and I really appreciate the work they did. I will definitely be using them in the future for all my ac and heating needs. Thank you!

    Metz Air Control

    Metz Air Control

    4.7
    (384 reviews)

    We recently had my HVAC system serviced, and I couldn't be more satisfied with the experience. From…read morethe initial scheduling with Cris Dulay to the inspection, everything was handled professionally and efficiently. The technician arrived on time, explained the issue clearly, and walked us through the recommended solutions without any pressure. What really stood out was the attention to detail.They focused on what actually needed to be fixed. The work was completed quickly,(Jacob Law, Christopher Gonzales) and my system has been running smoothly. Customer service was excellent, friendly, responsive, and knowledgeable. I would definitely recommend this HVAC service to anyone looking for reliable and professional service.

    Shame on ME! I have been using Metz for almost 8 years, I should have known they were UPSELLING me…read moreevery SINGLE time. I would call to get the annual service to keep my A/C in good shape, but I would always need a part sometimes a small part. A couple of times I would ask when they first arrived PLEASE DO NOT TRY to sell me anything I just want the tune-up. Then last year it was a major repair, even though everything was working fine, they said the blower was about to go, I trusted them. So I replaced the blower. This week I got my annual tune-up, the A/C was working perfectly. The technician, Cris, gave me a list of problems, and the fixes would range in price from $800 to 2900 for the best! Well I wanted to wait on that. He said he was going to clean the unit (he did not) and he left. I decided to get a second opinion. Guess what, I showed the list of "problems" to the technician and he went one by one and showed me the readings on his meter and every single one was perfectly within range of the manufacturer recommendation. There is NOTHING wrong with my A/C. METZ oversells, the technicians are on commission which is fine but should be more honest about it. Again my fault for trusting them for so long but NEVER again. The new company technician, commented that my A/C needed to be cleaned on the inside so he took it upon himself and gave it a nice cleaning which Cris supposedly did.

    JM Mechanical - hvac - Updated July 2026

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