We recently had my HVAC system serviced, and I couldn't be more satisfied with the experience. From the initial scheduling with Cris Dulay to the inspection, everything was handled professionally and efficiently. The technician arrived on time, explained the issue clearly, and walked us through the recommended solutions without any pressure. What really stood out was the attention to detail.They focused on what actually needed to be fixed. The work was completed quickly,(Jacob Law, Christopher Gonzales) and my system has been running smoothly. Customer service was excellent, friendly, responsive, and knowledgeable. I would definitely recommend this HVAC service to anyone looking for reliable and professional service. read more

Shame on ME! I have been using Metz for almost 8 years, I should have known they were UPSELLING me every SINGLE time. I would call to get the annual service to keep my A/C in good shape, but I would always need a part sometimes a small part. A couple of times I would ask when they first arrived PLEASE DO NOT TRY to sell me anything I just want the tune-up. Then last year it was a major repair, even though everything was working fine, they said the blower was about to go, I trusted them. So I replaced the blower. This week I got my annual tune-up, the A/C was working perfectly. The technician, Cris, gave me a list of problems, and the fixes would range in price from $800 to 2900 for the best! Well I wanted to wait on that. He said he was going to clean the unit (he did not) and he left. I decided to get a second opinion. Guess what, I showed the list of "problems" to the technician and he went one by one and showed me the readings on his meter and every single one was perfectly within range of the manufacturer recommendation. There is NOTHING wrong with my A/C. METZ oversells, the technicians are on commission which is fine but should be more honest about it. Again my fault for trusting them for so long but NEVER again. The new company technician, commented that my A/C needed to be cleaned on the inside so he took it upon himself and gave it a nice cleaning which Cris supposedly did. read more

This HVAV company communicates very well, very good operation here. They keep their word, honest and fair pricing. I highly recommend Metz Air Control, they clean up after themselves, are aware of what needs to get done, they work hard to keep the family name with a great reputation. I am glad I found them. read more

Metz Air Control - New AC equipment in our backyard, 5 ton GE. - Heating & Air Conditioning/HVAC Near Me - Chino, California

We made a huge investment that took a huge leap of faith in trusting the Metz tech's recommendation. We decided on two new compressors and two new A/C units. A/C units in the attic and compressors on the rooftop. No easy feat, but the crew made it appear easy by their confidence and orchestration. Always calm. The crew of: Mario, Nate, Murray, and Johnny were warm, polite, and professional from the start (an early one). The techs were respectful to the property - inside and out and in our interactions. Impressively, they were also kind to one another. They worked well together which put me at ease with their presence and with their quality of work. I saw them as a team. This team, multiple times, offered to answer any questions I had over their extremely long workday. They never seemed rushed nor bothered. The guys made certain the system was running properly. I was given a thermostat tutorial. In addition, they took turns explaining the breaker system, the use of the fan, the odor from the heater, and the folder of organized papers for my records. The Metz team was thorough - from beginning to end. From cleaning my attic entry/exit and surrounding area to not leaving a trace of their presence in my yard or driveway. A team that I would recommend. A team that started strong; and 11.5 hrs later, cared to finish strong. Spending the day at home and spending the amount of money felt easier...not only for the end result of air conditioning and heating...but for the feeling of trust the team built. I would welcome Johnny, Murray, Nate, and Mario back for future projects. (Time will tell on the workability, reliability, and longevity of the units.) read more

Cris Dulay is wonderful, always so pleasant, knowledgeable, and thorough. Thank you for keeping our AC and furnace in great shape!

Metz did a wonderful 1st class job on our A/C and furnace. Andrew, Armandom Villanueva, Armando Cervantes, Cris Dulay and Murry. The job was completed with extra ordinary care and knowledge. When the job was finished everything was cleaned up and checked. The team went over all the completed work & made sure we understood how everything worked. We were very satisfied with their work. We would highly recommend them for any job. Metz has been our company for over 33 years. They are the best!! read more

Metz Air Control did an outstanding job replacing all the fresh water and sewer lines throughout my mother in law's home. From start to finish, the team was organized, well-prepared, and incredibly professional. They completed the entire project in just 8 days and somehow managed to leave her home cleaner than it was when they arrived. A special thank you to technicians Jacob, Jose, Chris, and Ryan for their hard work and attention to detail. Jacob's knowledge, experience, and professionalism really stood out and gave us complete confidence in the project. Highly recommend Metz Air Control for anyone looking for quality workmanship and exceptional service! read more

I called Metz and Cris came out and work on my A/C unit! Hard working guy! Explained everything that was wrong. I will definitely refer him to friends and family. Thank you read more

Thanks Cris Dulay for performing great maintenance service today. The unit was definitely due for a check up, and I appreciate how thorough, informative, and helpful Cris was and getting things in order since the last service. He was quick, efficient, and reliable. Can't beat that! read more

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This morning we had our AC Unit inspection, our technician Cris Dulay arrived, on time and ready to work. He immediately got to work inspected our unit, washed the outside unit, changed the filter, and did a complete inspection. All was clear, and we are ready for the change in season. I was pleased to see he also sent us recommendations for features to protect and enhance our air conditioning unit. No sales pressure, no big presentation on the features, just the facts. These recommendations were also added to our service invoice for our review. Cris was clean, presented himself well for the company, and was very pleasant mannered. Great Job! read more

This company far exceeded my expectations. They installed the HVAC brand I wanted. Installation was done two days after I received the quote. They even changed out all the vents. I was very impressed with the craftsmanship, professionalism, and cleanliness. Kudos to Nathan, Chris, and the team. read more

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Had a complete new A/C system installed by Metz. They did a great job and finished everything in one day. They had 3 employees working together all day and were very efficient. They tested everything before they left, and did a nice job with cleaning up afterwards. Very pleasant and professional. No doubt a costly expenditure, but they explained everything and gave me options. I am very pleased with the results. My A/C works better than the old system and has a good warranty. Highly recommended for A/C repair, installation and service read more

Cris is excellent with his technical skills and super personality. He answered all are questions - thank you Cris!

Max did a great job. He was right on time and Very efficient. He explained what he was doing and reassured me everything was good. I highly recommend Metz read more

Quick services, they were able to set me up for heater inspection/repair in a few days. Max came and did his things, made a few recommendations that were spot on. Heater has been working with no problem since. Highly recommended. read more

I have been using and happy with Metz Air Control for the past three years. Todays AC tune-up performed by technician Cris Dulay, was no exception. He was prompt, courteous and thorough in his work. He recommended a few additional services, but in no way was aggressive or hard pressuring towards me having them performed. He added refrigerant and did an acid was on my outside condenser coils, as they had accumulated quite a bit of dust and grime. It is always a relief that I can rely on Metz and their technicians to keep my system in great shape in preparation for the upcoming Summer months. read more

Cris came and inspected our air conditioner. He was very helpful giving us our options for repair and replacement, as well as the benefit of his experience and knowledge. read more

Called Metz for their air conditioning tune-up and Max showed up promptly at 8am. Max was considerate enough to put on show covers upon entering my home. Once he serviced the unit, he went over what he had done and pointed out parts that should be replaced in the future. Max was professional and finished the work in a timely manner. read more

I have been using Metz Air Control for well over 15 years now and I have never been unhappy with their service. Their customer service and communication are outstanding. Friendly, prompt, clean, and considerate, always. Over the years, Metz has completely redone my A/C and furnace, as well as replaced and maintained all my ducting. I had my spring maintenance today and Max, who has been here before, came and gave both the A/C and furnace a complete going over. Max is a friendly young man, always willing to go the extra mile for his customer. And my dogs love him, too! And he always asks if I'm completely satisfied with his work, if there is anything else he can do, AND he asks if I have any questions before he leaves. I very highly recommend Metz Air Control. read more

When my heater went out, I called Metz Air Control in Chino, and I'm so glad I did. From start to finish, their team delivered prompt, professional service that got my heat back on in no time. The technician took the time to explain exactly what was wrong, and showed me the worn parts before beginning repairs. They replaced the malfunctioning component, and tested the system to make sure everything was running safely and efficiently. The estimate was clear and fair, with no hidden fees. I appreciated knowing exactly what I was paying for before any work began. The technician was friendly, respectful of my home (they even put down shoe covers), and took time to answer all my questions about maintenance and filter replacement. If you need reliable, skilled HVAC service in the Chino valley area, look no further than Metz Air Control. Highly recommended! read more

I had Cris come out and do a system check on my heater. Cris was very friendly, very knowledgeable of the system, didn't mind answering any of my questions, reset my nest thermostat for me just a great guy. You should be proud of an employee like Cris! Great job Cris and thank you! read more

Max Hura came to our home on time, he was courteous, put on shoe covers before entering the house. His inspection was very thorough, was able to explain some of the issues that I had about the AC. Spent a lot of time going over and explaining the pros and cons of replacement parts, etc. He wasn't rushed or pushy. I really appreciated that about him. read more

AC stopped cooling. Metz came out and had it up and running in minutes. Super honest and reasonable. They are the only company that we will call from now all. Highly recommend read more

What a day! This is the best service I ever had for so long. The technician Nathan Metz has the best knowledge and experience in town. His personality and spirit of providing the best Service is very awesomeness! He's the third generation running of Metz company with part of German blood, he takes things so seriously and doing his job so precisionly in a such professional way! I guess maybe the blood or maybe he learned in a such young age from his family, that just makes him the best of best in this HVAC field! He will get everything estimate and tested out before getting a reasonable price. The price are so compatible on the market for all his customer, he will never over charged for anyone. Also, He will thinks and explains all possible way to fix it before getting the opinion of change a new system! And don't forgot to get their membership discount, it will save you 10% overall price and twice a year professional maintenance for a very reasonable price A Big thank you for Nathan and really thankful to have him as our forever HVAC technician. He is the best of the best in town! I will recommend his company for all my friends and neighbors! If I could I will leave a 10 stars, it's how good Metz is! read more

Metz Air Control - HVAC system unit - Heating & Air Conditioning/HVAC Near Me - Chino, California

We have worked with Metz for over 20 years and updated our A/C Heating last week with a new system. Jorge installed and updated our system back in 2005, he came out for an annual service check last week and noticed a problem with the AC leaking with signs of water around the unit inside the house and rust inside the AC component. I trust Jorge and he explained why after 20 years it may be time to replace the system. Cost was under $10K 20 years ago and now it's over $20K but we got 20 years of service out of the old unit. He was able to set up an installation within 5 days. The installers were Max and Chris. Both highly qualified and spent the time necessary for a thorough installation... all day, including going under the house via a crawl space to update wiring. Both guys were very professional doing extra detail with a new vent and caulking it for a clean look. Upon completion they cleaned up, including vacuuming my garage, and explained how the new system works. One thing that sets Metz apart is the people that work for them, all very professional and friendly... Jorge has been there over 20 years. My wife and I would recommend Metz to anyone looking for HVAC equipment or repair...AND they are a local Chino business. read more

Had our AC go out on the hottest weekend of the summer! On Monday Hayden came within the 12pm-4pm window (3:11) Turned out to be a fuse. We have the SCEdison remote shutoff box which was apparently activated on Friday. When the AC came back on that evening, it blew the fuse. Hayden explained that the Edison box is hard on the AC system when it powers backup. Because our AC is only a couple of years old he recommended installing a "Hard Start" kit (circuit board) which would reboot the system in steps) Because we want the unit to last a long, long time we added that bit of insurance. Hayden a great job of explaining things (with no pressure) and had everything up and running quickly. Metz is a great company with great people! read more

Chris provided maintenance on our unit. Very nice, professional & clean. We were very pleased.

On a good friend's strong recommendation, we had Metz install a completely new furnace and AC. In integrity, workmanship, price, and simple good nature, Metz exceeded our already-high expectations. Our sales technician, Pedro Peralta, was thorough, articulate, cordial, and no-nonsense. Our work crew--Andrew, Mando, and Chris--was just outstanding: punctual, friendly, competent, and very hard-working. A superb company! read more

Chris Dulay was from Meta Air Control was out today to a maintenance check up. As usual he was pleasant, kept everything clean and tidy throughout. I highly recommend Chris and this company in general. read more

Murray did a great job fixing my ac! He was very knowledgeable and professional! He explained everything that needed to be done.

I was given an 8 am to 12 pm window. Cris came out around 11 am and did a terrific inspection. He was very thorough and methodical and didn't rush even though it was getting close to lunch. He noted that everything was running fine. He recommended surge protection which would prevent damage to the equipment if there were voltage fluctuations and spikes. I declined at this time. All of the paperwork was emailed to me. He was very pleasant and easy to talk with. I would call Metz again and have him or any of their other staff do work for me. read more

First of all i like to thank Pedro, Max and Chris for your professionalism. I talked to Pedro on Wednesday of last week and was impressed with his knowledge. He educated me and show me how the AC system works. He was able to explain in details what's wrong with my unit and suggested me few options. With information given to me I needed to fact check him and chatgpt come handy. 90 minutes later i told that I wanted a new unit . Fast forward today 6/10/25 Max and Chris showed up and my house and ready to go. 9 hours later i have a brand new unit and a CLEAN area. Thank you gentlemen for your special skills (trade) i am impressed with this company professionalism and the work they do. Thank you Metz Air ! I highly recommend this company . Great VALUE as well! read more

Requested service for my heater as it was blowing out cold air. Received a call back during the weekend and got scheduled asap for repair. Max came out to check the heater and diagnose the problem and was able to get it working again. He was very professional and courteous explained what the issue was and how he fixed it to get the heater working properly again. Overall great experience with Max and Metz air control read more

A complete fraud; their technician came and after spending much time and using special testing devices said my compressor was bad and quoted $7625.00 for condenser (which contains compressor) along with replacing evaporator for a total of just under $14000.00 while rushing me to sign the contract right there and then. After technician left I decided to order a new capacitor (something I had done before) which I ordered, at a cost of nearly $20.00, which arrived the next day and fixed the problem completely. In their estimate they had actually also listed a capacitor but for $405.00 for a $20 item. I am a retired senior but this experience made be sad that these guys have no mercy, senior retiree or not. Summary: a problem I solved with $20 this company wanted nearly $14000.00 to solve; if this is not fraud I don't know what is. read more

We had our air ducts replaced this past week. Max and Johnny did a great job. They were on time clean and friendly. Also very knowledgeable about their work. Would highly recommend this company read more

I met the most kind and friendly person who works for Metz air control. I'm very thankful to have met him. I recommend this company for their high quality service. read more

We used Metz last year for a new system in our home. This time, my mom needed air help. We dealt again with Nathan who is awesome. He was honest with us about what she had going on with her system. She decided to go with Metz after we told her about our positive experience with our installation. She needed duct work done in addition to a new system. A 2 day job. I already knew what a great company they are but my mom was really happy with the whole experience. She kept telling me how nice and respectful all the techs were. Max was great as well as all the crew. They were on time with great communication. They even brought her out a portable air conditioner and set it up all so she could have some relief since it was going to be a 2 day job and she would be unable to use her air. We thought this was very thoughtful as we hadn't even asked for it. They worked nonstop all day in this really hot weather and did a super job. We will always call on Metz. 5 stars for sure! read more

10/10 from start to finish! Metz Air Control was informative, professional and overall outstanding in the replacement of our entire heating and cooling system. Our installation techs, Armando, Carlos & Adam, were friendly, efficient and tidy. If you are looking for a new AC/heating system, this is the place. Easy to make/change appointment times, great customer service and on-time visits! Thankful for high quality products installed by great quality people! Thank you Metz Air Control!!! read more

Metz Air Control - Old vs. new unit - Heating & Air Conditioning/HVAC Near Me - Chino, California

Highly recommend Metz. We had our furnace serviced. The Tech explained what the service entailed. After the service was complete, we were given a complete report on the condition of our furnace. Definitely will be using Metz again. read more

Murray was really great help ! He was very respectful and professional when coming to my house .