When they rushed to finish a job in my home & flooded my second level with hot water - also my…read moreoffice for work - they left & did not respond to calls or messages for help until 3 days later. 7 months into an insurance claim with their insurance company - they won't cover half the damages and want to pay ACV, not replacement cost. I paid them in full when they did they job, unaware if the extent of damages - but I'm still out of 1/3 of my home after 7 months. Nothing can be fixed until this is resolved. And I'm supposed to pay another $7-8k of depreciation bc "they can't replace 10 yr old carpet with 10 yr old carpet"?? I didn't cause any of this damage - and they accepted responsibility for it. Now I have to get an attorney to handle this bc I can't get it resolved. AVOID THIS BUSINESS!

Same day service which is good. Probably good for construction. However, for home plumbing…read moreproblems greater than 50 feet look elsewhere. After over $200 and not finding the problem was told to go elsewhere. Had to call A&S to unplug the clog at 75 feet.

Our water heater started leaking so we were looking for a replacement. We called our usual plumber…read morebut got a voice mail saying they'd call right back. We called others that refused to give us an estimate over the phone. After a couple of hours with no call back, we called our HVAC company to see if they did water heaters. They said no but recommended Pratt Plumbing. My wife called and was told about what it might cost. She asked them if they could do it that day. They showed up and looked it over and asked if she wanted it done. Of course we did, and it turned out that he even brought the right size with him just in case. He was fast and very professional. Everything was installed, checked, and explained. Cost was right on the estimate. We found our new plumber. It's been four days and still no call back from our other plumber. We highly recommend Pratt Plumbing.

Shady pricing. Ended up not using them after realizing what they were doing with their pricing.read more

Called off-hours as I frantically tried to get the HVAC running in our brand-new home ON MOVE IN…read moreDAY. Tech was there in less than an hour - and took less that half that to solve my boneheaded mistake. He even took the time to educate us on what happened so we could keep it from happening again. Great guy, great company, worth every penny.

I I've used Patrick's for 2 different problems the first was for several electrical issues. The two…read moreguys who came were exceptionally good answered all our questions and did a fantastic job! My second was a plumbing problem the guy did a good good but I would never call them for another plumbing problem. He was on the phone over 80% of the time with personal issues. Talked about me to who ever he was talking to. Didn't like it I stayed and watched him doing the work. When I asked him questions he made me feel stupid. I would rate the plumbing a 2 star.

When you have a plumbing issue, time is of the essence, promptness saves the day. As their name…read moreimplies Heroes plumbing came to the rescue. Jonathan was professional and courteous. Our situation was handled quickly and it wasn't cost prohibitive. I have used Heroes Plumbing for a couple of different jobs and they are the go-to plumbing company my son uses for his business. I would definitely recommend them.

I had Robert one of the owners to repair a mainline hair clog. He said 550.00 dollars to access the…read morepipe through the roof and said due to the dangers of it they have yo charge thst amount. I use to be a plumber and that price was a fucking ripoff. I strongly suspect they are charging ppl by how rich you appear. He did not demonstrate any company price sheet... federal trade commission should investigate their business practices. I highly recommend that no one use their services!!!!!

I had a plumbing issue and called them up. Responded in a…read moretimely manner. Job was done in an efficient manner. Quote was fair and job was done quickly but through. Professional and would highly recommend them.

Cash and Mason came in a hurry and got us fixed right up! They were quick easy and respectful. And…read morethe work they did was top notch! Highly recommend!

Cash and the entire team were so kind and worked fast. They were able to diagnose our issue…read morequickly and came up with a plan to address the issue. Amazing service.

I'm updating a review I wrote one week ago. I was left unsatisfied by an expensive service call…read morewith a temporary fix on my tankless water heater. This past Monday, Scottco called my husband to discuss the problem. He explained the issue. The sweet lady in the office to him she understand and would get back with him. Long story short, this problem is fixed permanently. I can't thank the folks in the office enough. They followed through and satisfied us!

Hi there, I wanted…read moreto warn others regarding my recent experience with Scottco. I must say that I was quite disappointed with the situation that unfolded. As a proud Texan who has served and worn my uniform proudly, I value honesty and fairness above all else. When I booked their services, I had no idea that they were over an hour away. When we did a google search for Hereford this company showed up as if they were local. We had a overpowering sewer stench in the building only that added to our sense of urgency. In my desperation to take care of my employees, I unknowingly booked Scottco while my wife had already booked another company. As a small company with only two employees, the $420 trip charge was quite devastating for us. I believe in compensating others for their time and would never want to take advantage of anyone. I understand that mistakes happen, and I am willing to pay a fair amount for the services rendered. However, I was taken aback when I was told that the original charge was almost $600 as if I needed to be happy with the current. I believe in dealing with companies that operate with integrity and put their heart into their operations. I own up to my mistake and am willing to pay what is fair. I always strive to take care of my fellow man and would never want to feel like I'm taking advantage of someone's error. I believe in fair and honest dealings.

Overpriced! Scratched my stainless steel refrigerator holding pex line against it. Chipped my tub…read moreworking in bathroom. Installed pex in garage. Didn't need to change that steel pipe out at all behind washing machine. Now Pex won't hold the water behind washing machine when it freezes into frost cold low 20's and winters are a nightmare. Outside faucet leaked one year later into winter and this was one year after outside faucet was replaced and all this work was done by Marquez plumbing. The whole job just caused future problems. Just won't recommend to anybody after this.

I called on a Thursday afternoon. Scheduled for Saturday morning. The technician showed up on time,…read morediagnosed the problem, and fixed it that morning. Great service and value. I'll definitely call them again the next time I have a plumbing issue. Highly, highly recommended.