Great experience with DR Potts Plumbing! Professional, friendly, and reasonable rates. Highly…read morerecommend!

Reasonably priced. I asked for a quote and received one back within the hour. Dan's workmanship is…read moreas professional as they come. I'll definitely use his services again on my other homes.

so glad I called high plains plumb right!! We had several problems and they didn't stop until they…read morefixed it all! even working until 8 o'clock at night! worked through lunch and dinner. kudos to Dale and the owner for always providing information every step of the way and they were super knowledgeabl! highly recommend! And they were very reasonable on price!

From the owner: All water, sewer, and gas needs. We offer 20% Discount to ALL Military, Police, First Responders,…read moreEducators, and Seniors! "We Boldly go where others have gone before!"

We discovered the water heater leaked in the middle of the night. Franks sent Mr Smith out that…read moremorning. We considered going tankless and Mr Smith explained what would be needed and answered our questions. We ultimately replaced our 9yo water heater with a similar one. It was installed the same day. We were very grateful to Mr Smith for taking such good care of us. He also set up the city inspection.

Roy showed up and was friendly, professional and knew exactly how to solve the problem. He took…read morecare of a problem I had been trying to solve for the past three days, and it only took him about a half hour. I would definitely call him again if I have plumbing problems.

We recently had problems with sinks that would not drain. A friend recommended Pratt Plumbing…read more She said they provided good service and had reasonable prices. I contacted the company and made an appointment for the following day. The plumber was prompt and after examining the sinks told me the problem and offered 2 remedies along with the price for each. He went to work and fixed the problem. He was courteous, professional, the price was reasonable, the work was warranted and he did not leave a mess. From now on Pratt is my go to guy and I highly recommend Pratt Plumbing.

I had a bad experience with this company twice. I will not have any more though. The owner would…read morenever return my calls so I just need to warn any other potential customers to find another plumber. I wanted to voice my unhappiness with the owner before posting a bad review. I will say NEVER buy a hot water heater from them. I got a Rheem and it was under warranty and I ended up almost paying for a new one. They did not want me to call Rheem and when I told them what went on the only thing they would reimburse me for was the dip tube for $20.00 which was not on the work order and never got them to put it in the order. Total cost $875.27. Not impressed with the owner at ALL!

I'd give him 0 stars if I could. Filed a claim with First American on July 29th, USA Plumbing did…read morecome out quickly, kind of an odd character, simply re-lit the water heater and left. Didn't check it at all, told me to text him if I had any issues. 3 days later, pilot was out again, so I text him, he replies "OK", but that's it. So I call him later in the evening and he claims he would be out Tuesday (next day). Of course he was a no show/call/text. So I decide to fill out First American's survey, which prompted a call from a service advisor. Very apologetic, assuring me USA would come fix it. He did in Wednesday after 5 pm, tries to light the pilot, scratches his head, I mention thermo coupler, he goes to get one, supposedly replaces it, lights the pilot, and leaves (found later that he did NOT put the inside cover back on properly). Pilot went out again sometime Thursday evening (8-8-19), and would not re-light after many attempts. So called First American and they placed another call to him. Friday goes by...... nothing, called first American Saturday, they said a call was placed Friday morning, but they go ahead and place another call and leave a voice mail, AND send an email.... nothing.... Sunday morning I call back and request a different contractor. By then 3 days without a working water heater was overkill for me. It may look bad on First American, but this jerk is at fault! I felt uncomfortable around him, and it is very obvious that he could care less about his customers! If you want crappy service, and want to be left hanging for days, actually, weeks, call him. I wouldn't recommend him to my worst enemy if I had one. Very very very disappointed in his business practices, and utter lack of compassion. I have another company coming out today, after 5 days without hot water, thanks to USA PLUMBING!!!!

I seriously want to give this jerk a negative 10 rating. He came the first day after the wartenty…read morecompany contacted him. Naturally, he did NOTHING the first visit. He had to get the work approved by the warrenty company. JW Watson is the owner/tech who called and refused to come out unless I paid him out of my pocket. Claimed he knew more than the warrenty company a3ns knew they wouldn't pay. The warrenty company sa3id he was approved for $400 for the work. I demanded a different plumber, but they refused. It took 2 weeks to finally get the work done, plugged sewer line. Every time he talked to me the cost increased by 50-100 dollars. He intemendated me into paying $300. I will never use or recommend this person. Ever!!! I filed a complaint with the warrenty company, with all the good it did. They did nothing to help me. I will never let the warrenty company refuse to change a technician ever again.

Needed clog in kitchen sink fixed and our vent for kitchen sink was old, so we asked to have it…read moreupdated to where roof vent was bi passed and one was installed under cabinet, in the process we decided to replace all old cast iron drain pipes under house asked for an estimate and was very reasonable. Will be using them in the future for all our plumbing needs we may have.

From the owner: At West Texas Premier Plumbing, LLC, we offer reliable plumbing solutions that are performed up to…read morecode. We're licensed and insured, and our team of knowledgeable plumbers has a strong commitment to integrity. We have flat rate prices, and we take pride in performing our work in the most sanitary, efficient, and safest way possible. Our goal is to give our customers peace of mind, knowing that their plumbing needs are in good hands. We do ask for at least 50% down on larger jobs, but this is to ensure that we can provide the best possible service and complete the job to our high standards.