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    Marquez Plumbing

    3.7 (6 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Marquez Plumbing

    Plumbing inspection

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    9 months ago

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    6 years ago

    RJ has done a great job for me each time I needed his help. % jobs well done Stewart

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    Mr. Rooter Plumbing of Amarillo

    Mr. Rooter Plumbing of Amarillo

    3.5
    (18 reviews)

    Albert was knowledgeable, prompt, friendly, and did everything we asked for and then some!…read moreI would happily recommend their services and really appreciate the help!!

    We had a sewer drain issue that my 50ft manual feed snake would not clear. Since purchasing the…read morehouse 32 years ago the only cleanout I knew of was 2" cast iron outside wall at the origin point of the drain system at the kitchen. I talked with several plumbing companies, most them wanted to re-attempt snaking, which I had already done twice with no result. If that didn't work then they would use the hydro jet high-pressure washer to attempt to clear. Our house being 60+ years old I did not want to risk the hydro-jetting, which could severely damage the piping under the slab, until the line was cleared. What I really needed was to know if I had a cleanout on the main sewer line where it exits the house and those companies wanted a additional large sum of money to use a camera with a locating sensor only after the line was cleared and flowing. We had used Mr Rooter in the past (before purchasing the 50' snake machine) so I called and asked them to have their most experienced tech call me. Albert called me back, he actually still had me as a contact in his phone after many years, and we discussed the situation and decided on a plan. Albert came out and used his camera and locator from the main roof vent to locate the blockage and where the main line exited the house. They tried the longest snake machine they could lift on the roof but it would not reach the blockage. Since they could not clear the blockage Albert said there was a 30 day warranty on the callout and that if I could find the existing cleanout or dig the line out and install one, he would come back and re-run the snake from there and clear it. I found the cleanout and Albert came back, ran the snake and cleared the blockage and ran his camera thru the lines to make sure it was clear and had no damage or remaining issues. Albert is very knowledgeable and friendly, explained things well and is a very skilled camera technician, the charges were reasonable and fair. Overall a fantastic experience and will continue to use Mr Rooter if problems arise again!

    USA Plumbing

    USA Plumbing

    1.0
    (12 reviews)

    I'd give him 0 stars if I could. Filed a claim with First American on July 29th, USA Plumbing did…read morecome out quickly, kind of an odd character, simply re-lit the water heater and left. Didn't check it at all, told me to text him if I had any issues. 3 days later, pilot was out again, so I text him, he replies "OK", but that's it. So I call him later in the evening and he claims he would be out Tuesday (next day). Of course he was a no show/call/text. So I decide to fill out First American's survey, which prompted a call from a service advisor. Very apologetic, assuring me USA would come fix it. He did in Wednesday after 5 pm, tries to light the pilot, scratches his head, I mention thermo coupler, he goes to get one, supposedly replaces it, lights the pilot, and leaves (found later that he did NOT put the inside cover back on properly). Pilot went out again sometime Thursday evening (8-8-19), and would not re-light after many attempts. So called First American and they placed another call to him. Friday goes by...... nothing, called first American Saturday, they said a call was placed Friday morning, but they go ahead and place another call and leave a voice mail, AND send an email.... nothing.... Sunday morning I call back and request a different contractor. By then 3 days without a working water heater was overkill for me. It may look bad on First American, but this jerk is at fault! I felt uncomfortable around him, and it is very obvious that he could care less about his customers! If you want crappy service, and want to be left hanging for days, actually, weeks, call him. I wouldn't recommend him to my worst enemy if I had one. Very very very disappointed in his business practices, and utter lack of compassion. I have another company coming out today, after 5 days without hot water, thanks to USA PLUMBING!!!!

    I seriously want to give this jerk a negative 10 rating. He came the first day after the wartenty…read morecompany contacted him. Naturally, he did NOTHING the first visit. He had to get the work approved by the warrenty company. JW Watson is the owner/tech who called and refused to come out unless I paid him out of my pocket. Claimed he knew more than the warrenty company a3ns knew they wouldn't pay. The warrenty company sa3id he was approved for $400 for the work. I demanded a different plumber, but they refused. It took 2 weeks to finally get the work done, plugged sewer line. Every time he talked to me the cost increased by 50-100 dollars. He intemendated me into paying $300. I will never use or recommend this person. Ever!!! I filed a complaint with the warrenty company, with all the good it did. They did nothing to help me. I will never let the warrenty company refuse to change a technician ever again.

    Marquez Plumbing - plumbing - Updated August 2026

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