Carlos, the owner, and his installers were great. On time, no hassle, and beautiful install of wood…read morefloors. Great price too!

Had them install carpet for 2 bedrooms and a hallway. They showed up on time. They moved my…read morefurniture. Also we done in about 3 hours.My carpet looks amazing. This Company is amazing.

I was recommended to Nancy and made an appointment. Such a welcoming person, good energy. She…read morewasted no time in what I wanted, she showed me some nice products. No rushing and explaining about the floors. She sent me home with different floors. I made my choice and she called the warehouse. She doesn't waste time. Very nice service. Thank you

We are so happy about our entire experience - it was seamless (pun intended), from the moment we…read moreentered their showroom each person we interacted with was friendly, knowledgeable and competent. The entire process was smooth and timely. We couldn't be happier with the result and our experience with Granite Bay Flooring! In need of new carpeting and following a friend's recommendation, we visited the beautiful showroom and met with sales manager Damon. He was very knowledgeable and easy to talk to - he showed us many great options and we finally settled on one we loved (we changed our mind about colors and he was happy to get us more samples till we found the right one.) Jeremy came out to measure and map out our spaces. He was awesome too! The quote was written and we felt it was very reasonable and confirmed that after a bit of shopping. Install date was scheduled and Clayton arrived promptly and began the task of removing the old and installing the new carpet. He was clearly very skilled and experienced as well as being very professional! He took great care to get everything perfect! We are very happy with the end result and the carpet was exactly what we wanted in our space and looks and feels great!

From start to finish, my experience with this property management company has been excellent. Sean,…read morethe leasing agent, has been fantastic. He was very accommodating with my schedule when it came to viewing the property, and even though it was a Friday, he went above and beyond to help get my application approved over a holiday weekend when the office wasn't even open. Any questions or concerns we've had have been addressed quickly and efficiently. Most recently, our AC stopped working, and Sean had someone out the very next day to repair it. He even offered to provide a portable AC if he wasn't able to get a technician out right away, which was greatly appreciated. After dealing with other property management companies in the past, this has been a refreshing experience. The level of communication, responsiveness, and customer service has been outstanding. We love our new home and look forward to staying here for years to come. Highly recommend!

On January 31, 2025, I reached out to American Horizon Property Management to inquire about tenant…read moreplacement services for a property we just bought in Roseville, CA. Robert Bussell who is the Broker/President of American Horizon answered the phone. Robert asked a couple questions and then made some "interesting" observations about Section 8 voucher holders. His information seemed off so I asked further and he must've realized what he said was not accurate. Robert hesitated commenting further on Section 8 by saying "You don't work for us. We're not business partners so I suggest you do your own research". He asked about 6 questions about our condo and confirmed "Ok, good" for each answer and spoke about how nice our property is. Then in an awkward turn, he abruptly said "Yeah we wouldn't be a good fit." and in a very effeminate and demeaning tone Robert said "Hmmph... byeeeeeee" and hung up the phone. I wondered what just happened. I called back but my call was ignored. So maybe this was a blessing in disguise. If the President of this company was this weird and robotically dismissive, how would American Horizon Property treat my future tenant(s)? The answer is they'd be fired on day one. Update as of 02-26-2025: I found Action Properties (https://www.actionproperties.com) and they are phenomenal. Serena Trueblood and Terri Alcala have been responsive and even found us a tenant with a 1 year lease! I have no doubt Action Properties will treat our new tenant with respect and professionalism.

We didn't end up having carpet installed by this company, but I felt compelled to leave a review…read moreanyway. I called on a bit of a favor, asking if they had any extra pieces of carpet I could use to help my older dog who's struggling with mobility. They were incredibly kind, polite, and more than willing to help me out with a couple of pieces. That level of compassion and customer service really stood out. Even though we haven't used them for an install yet, this experience alone has earned my business in the future. It's rare to come across people who are willing to help simply because it's the right thing to do. Highly recommend supporting a business like this

Very friendly and helpful. Excellent installation and carpet with great value. I would definitely…read morerecommend carpet one in Roseville.

Dear Blocktops Team,…read more I wanted to take a moment to thank you for the outstanding service you provided in replacing the countertop on our kitchen island. After we discovered that the original countertop was scratched, your team stood behind your work and replaced it. We truly appreciate the way you handled everything and made sure we were completely satisfied. I also want to personally recognize Kai for doing a fantastic job communicating with us every step of the way. Her professionalism, responsiveness, and attention to our concerns were greatly appreciated. In addition, we would like to thank the two young men who came out and completed the installation. They were professional, courteous, and did an excellent job. The new countertop looks beautiful, and we couldn't be happier with the finished product. Thank you again for your excellent customer service and for taking such good care of us. It is refreshing to work with a company that truly stands behind its work and takes pride in making sure its customers are happy. We would gladly recommend Blocktops to others. Sincerely, Spencer & Dianne

The company was recommended by Home Depot…read more Pros * Easy to fund through Home Depot Cons * Poor communication from block tops scheduling * Sloppy appearance * Enormous attitude * Partnership with customer * Rude staff they will talk down to you and hang up * Incorrect measurement * Wrong amount of material needed If you need help, good luck from the Home Depot Store Manager in Fairfield, CA. They told me, go ahead complain it just comes back to me. Also, this review is for Block Tops in Sacramento Bay Area.

The agent Ray shows up late( golf game ran late) bouncing like off the wall hyper on his feet ,…read moretalking super fast and loud . But the worst part was he kept sniffing like he had a running nose and using a nasal spray. Just not a professional at all .

Fair oaks so I'm going to say both that and I've been struggling for the last 7 months since I got…read moreout of the army, this company sponsored me for Christmas and I couldn't have been more blessed and have met these wonderful folks Everyone here is super nice and they're very charismatic. Their appreciation for my service is without a doubt heartfelt and I wish that every service member that was struggling was able to receive the same pat on the back that I have just received. On top of the pat-on-the-back I receive gifts for my family for Christmas. My girls are going to have an awesome Christmas and thank you very much for caring about veterans.

Kind of odd for the company to state in text that they offer junk removal, then state they will…read morespeak with management. But in the reply to my Yelp review state they don't do junk removal. Yes, the handyman gave me a referral. Do you honestly think I am going to use their referral?? Absolutely not. Not if it's from them!

Flossie C. is correct that this is not the full story but the full story is not really needed. If…read moremore details are needed should this review continue, they will be provided. ACE never tried to appease me, they didn't even contact me directly. They filed a response to the Better Business Bureau when I filed a complaint and they responded to this Yelp review. But no contact with me. ACE claims they installed a fire-rated door, but the door does not have a proper fire label. See attached document. All ACE has to do is provide proof of the fire-rating AND if it is a 20-minute fire-rated door, we are done. But, ACE will not provide the proof. I am not the only one requiring proof, the City Building Inspector would not pass the door unless proof is provided, or the door is replaced. BUT, ACE WILL STILL NOT PROVIDE THE PROOF. If they are NOT 20-minute fire-rated doors, I have asked ACE to reimburse me for the City permit they did not obtain and pay me what I will have to pay another contractor to remove and replace the ONE door ACE installed that is required to be a 20-minute fire-rated door. I do not want ACE to replace it as I no longer have faith in their business ethics or workmanship. Here are the relevant details for just the fire-rating issue. It starts with having to explain that ACE installed two alleged fire-rated doors when I only requested one. And, why I am only concerned about the fire-rating on one door. The answer is because only one of the two alleged fire-rated doors ACE installed is required by the California Residential Code to be a 20-minute fire-rated. I hired Ace Handyman Services Roseville Rocklin (ACE) to complete some home repairs identified in Home Inspection Reports when I purchased the house. I provided them with the actual copies from the report describing the needed repairs with pictures and a Summary of all repairs requested. Replacement of the person door between the garage and the residence was recommended in one of the Home Inspection Reports as the pet door compromised the fire separation requirements for a garage door. There was also a pet door in the person door leading from the garage to the outside. I asked that this door be replaced as well, if it was not too expensive. I expected it to be replaced with a door similar to what it was - which was just a regular utility door - not a fire-rated door. Note: A 20-minute fire-rated is more expensive than a utility door. I did not determine there was a problem with the fire-rating on the doors until after the job was mostly completed and paid in full on 9/13/24. I say mostly completed as both doors did not close automatically which is something the California Residential Code requires. Kent assured me that after about two weeks, they would close automatically. They did not. Once I questioned the fire-rating, I requested a copy of ACE's invoice but never received the invoice. Kent verbally assured me they were 20-minute fire-rated doors when he came out after I notified ACE that the doors still did not close automatically. But, I need verifiable proof in order to pass the final City inspection and for my own peace of mind. As ACE never even responded to my direct requests to them requesting a copy of the invoice to provide objective, verifiable proof that the doors were 20-minute fire-rated doors, I filed a complaint with the Better Business Bureau. ACE responded to the BBB complaint, just as ACE responded to this review. But, never to me directly. I have attached an excerpt from the BBB Complaint where ACE stated that they installed two fire-rated doors because the building code requires exterior doors to be fire-rated. WRONG. ACE further stated that "All doors sold in the state of California meet the minimum fire rating for the state (20 minutes). ALSO WRONG. ACE goes on with some other comments that are NOT TRUE and will not provide any information on the doors. Also attached is another excerpt from the BBB Complaint with their reason for not providing a copy of the invoice. ACE said it is not their policy to do so. I feel an exception should be made to the policy as without a copy of the invoice, the fire-rating of the door can't be proven. At this point, I believe the only reason ACE will NOT provide proof they installed what they were hired to install is because THEY DID NOT. As a contractor, ACE should be knowledgeable about the California Residential Code, checked it for what was required, if they didn't already know, and purchased 20-minute fire-rated doors. If ACE did purchase incorrect doors, they should have admitted their error when it became known to them, apologized to me, assured me that they would take steps to ensure they were properly trained so the errors on this job would not be repeated, and done everything possible to replace the door to my satisfaction. It will cost over $1,300 dollars for the permit and to have the ONE door that must be a proper fire-rated door replaced.

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

We have had 916 floors do two projects for us in the last few months. First they installed LVP…read morewhich turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!