A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

They clean well, however, you need to make sure they clean all your windows. They miss some places.read more

A great team that did a very good job. I will use them in the future. They were very careful and…read moremade sure that I was satisfied with every window. Being a first time customer they cleaned my screen for free.

Tonk's Home Services cleaned and treated our roof, cleaned gutters, washed outside windows, and…read moreinstalled Christmas lights. Kael and team did an excellent job. They are thorough, professional and timely. They work hard and are reasonably priced. I will use their services again.

My clients recently hired Tonks Window Wash. My client and I…read morewere very impressed with their work. 2800 Sq. Ft Two Story home. Great service, fair pricing, reliable, and took care not to leave a trace they'd been in the home. Windows were sparkling!!! We were getting the home ready for a photo shoot to put it on the market.

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Windows have never looked cleaner. They look amazing. We were very impressed with this company…read more Very professional and reliable. We have a good size house and added on some additional services. Price very reasonable. A ' go to ' company from now on.

As a first-time user of the service, I was happy with the level of communication and the courtesy…read moreafforded me during the interactions with the main office and with the workers onsite. I arranged to have the screens, windows, and gutters cleaned and later added in the window frame, both inside and outside. A very good job was performed. While working inside, the staff took their shoes off and were very quiet and respectful of our home. The pictures provided once a job was finished helped greatly. As a customer having a window cleaning, go ahead and have the frames inside and out cleaned. The dirt accumulated on the frame is worth eliminating up front. There is no question that I would use the service again. The gutters and windows looked like new when the job was finished.

KMR provided great service. They were responsive providing a quick quote for removing the moss…read morefrom my roof, treatment, and pressure washing the moss from the driveway. They arrived as schedule with regular updates the day. I didn't need to be on-site which made scheduling easier. I was able o see their 3 employees work and they were both efficient and safe- wearing harnesses. They worked quickly to remove the moss and treated the roof. I would definitely recommend. They are a moss removing company, so I didn't expect them to clean the debris from gutters or windows or deck below. Just be sure to plan on doing that yourself or hiring follow on support.

After living across the country for 5 years, we moved home and realized our property manager wasn't…read morekeeping up with the gutter and moss that we had paid for (that's another review) so I called around for quotes to get rid of our gutter garden. Kitsap Moss Removal came out, were friendly and professional and half the price of one of their competitors. I hired them, a little worried since the other company said they were the only ones who would remove debris. They were great with communication and were prompt on the day of service. I could hear them working away and a few hours later I walked outside and it looked like a totally different house! The crew did such an amazing job and were polite and friendly. They needed their trailer to haul the debris (there was so much!) and asked if they could leave it for one day and come get it tomorrow. I agreed. They actually ended up cleaning it up later that day and my walkway and drive were cleaner than it was before they started. I can't say enough good things about them and will certainly hire them again in the future.

Whyatt M did a great job for us, cleaning windows and our cluttered deck. They showed up on time…read moreand got everything done quickly and thoroughly. I am a repeat customer, and would cheerfully recommend Johnny Tsunami if you are looking to clean deck, windows, or roofs.

I used this company for Christmas Light installation and the process is so easy. Quick to give an…read moreestimate and schedule you in advance before the holidays. Ty came out to do the install and did a great job. I was impressed with how quickly he got the job done with my tall multi level rooftop all by himself. The perks to this service is they also come out and take down the lights and store them for the next year . It's really the easiest, most seamless process to get your outdoor Christmas lights up!!!

Once again. Came today, on time!!…read moreExcellent communication and flexibility when scheduling. We had another company do our windows a couple of years ago and though they were ok, it was the usual method. Also they pulled a screen out of it's frame. But this year again we had PowerTwin do all of our windows and screens. In addition to the usual on the inside of the windows, they use a special super filtered water to rinse the exterior of the windows. We felt the windows stayed cleaner longer as there was absolutely no residue left. My very picky wife said the windows look beautiful. Highly recommend! You will not be disappointed.

Great attitude, sparkling windows…read more We found PowerTwin Window Wash with a general Google search. Their company first stood out because of their name. In a phone conversation, they said they are actually twin sisters who started this service during the pandemic. PowerTwin cleaned 18 windows and sliding-glass doors, interior and exterior, for our home. Their window cleaning and business practices more than lived up to their creative and energetic name. They lived up to their promise of quality and far exceeded our expectations. I looked at the details of their website a few days after they washed our windows. The website is well-designed, full of examples, and enthusiastic. The description of their high quality is not an exaggeration. Don't need window washing? We've already scheduled two other appointments for their services. Also on their list of services, you'll see solar panels, skylights, plus industrial or residential pressure washing.

I've had my windows cleaned by this company twice. They were accommodating in squeezing me into a…read morevery busy schedule, which I appreciated. When they arrived it was like an army, a whole bunch of workers got busy and they had every window in a 4-story house cleaned unbelievably fast (including a challenging 3d floor picture window that required a scary ladder)! The work was good, the windows were clean. The workers were diligent and didn't make a mess. I was very pleased and will hire them again, just as soon as Kim returns my call. Excellent local company, a pleasure to do business with them.

I had them do my windows a few times and skylights once but the skylights didn't look very good…read moreafterward so I asked about it and they made another visit to redo them. I don't think I will use them again as the job as a whole was only ok. I found another company.