Just wanted to ring in the new year with this review. I placed a couple of orders last year and I…read morewas very pleased with order and how I was greeted at the front desk. I ordered a bunch of shirts and vinyl stickers. The shirts were great quality. Not those cheap thin ones and my graphics came out awesome. Thanks Delong. I am a forever customer.

They provided excellent customer service when I walked in for a last minute job. Positive attitude,…read moregreat customer service and made me feel at ease when I was turned away at two other places for my request. Reasonable price and very quick service. Will definitely return for all my future needs and will recommend them to others. Loved how the item came out!

Fast, fast, and quality! You don't rush perfection but they…read morereally try to expedite and accommodate My daughter was as happy as Can be to have received her Letterman jacket before we expecting. And the quality SUPERB!

Great work and done on timely manner. Reason price and friendly service. My daughter had her…read morelettermen jacket done at Lee's and I would highly recommend, they have experts working to make sure all details were done properly and my daughter couldn't be happier with the out come! Great place for lettermen jacket!!!

Absolutely amazing service and great timing. I'm in a cadet program and i needed a white shirt with…read moremy last name on the front and back. Dave was able to get it done in less than 24 hours! It is perfect. 10/10!

They are very responsive and work so well with ideas and making them reality. Beautiful work and…read morequick turnaround.

Oliver and his staff are wonderful and provided excellent service!…read more This is my second time working/ordering from them and definitely won't be the last. The first time, I ordered custom T-shirts for staff. Oliver was very helpful and communicative during the entire process, from the planning the design to picking up my order. Last week, I brought in stoles for embroidery, and Oliver again helped me with customization. They were ready in less than a week, and turned out beautifully!

Exceptional Quality and Service in Pomona!…read more I came to The Press because I heard they do a lot of work for local colleges, and now I completely understand why they're so highly regarded! Their embroidery and printing work are absolutely superb. Gillian went above and beyond--her attention to detail and genuine investment of time to help me choose the right fonts, sizes, and colors made all the difference. The final products were top-quality and delivered right on time. It's rare to find a business that combines craftsmanship, professionalism, and such personal care. The Press has definitely earned a client for life!

Epic Prints was awesome to deal with, great service, great quality and they have the best prices in…read moretown. Rene was able to provide us with everything we needed and was able to get us the shirts very quickly. Rene communicated very well! Definitely recommending Epic Imprints and using Rene again for future projects, Thank you Rene and team! :)

Thank you Rene for the banners you customized for my husband's business. He loved his banners I…read moresurprised him and he was so happy. Rene was great at communication and he was able to make the banners really quick in a timely manner. I highly recommend Rene and his services to anyone.

I took my daughter's Letterman jacket for add ons. They had many options and very accommodating to…read morewhat we wanted to add on. They thoroughly explained how the stitches and hemming was going to be done. Lastly, a quick & timely turnaround with excellent workmanship.

What an amazing experience! John was great with our appointment and explaining all info on how the…read moreprocess works. This was a last minute letterman jacket and he made it happen! Super happy and satisfied with the end product. Will definitely go back and recommend to family. Thank you John & Funky Monkey

I am giving them 5 stars! I had been shopping around for a…read morebackdrop for my son's 5th birthday party! I was quoted many different prices at many different places but one of the things to at stood out about Design Forward is that they took an Interest in helping me receive the backdrop I wanted. Thank you Ron for the responsive emails and the feedback about the files I was sending you! In addition, the backdrop is high quality and looks great! So excited to use this for my son's birthday party!!! Will definitely use again'

Monica and Joanna are so wonderful to work with. So helpful and kind. I come here for my candle…read morelabels and they are so attentive and quick!!

This little shop is absolutely adorable! They have a huge variety of threads and accessories and…read morethe staff are really helpful. They offer classes and while I've never taken any I've been there during these classes and they look great. The prices are very reasonable making it my first stop whenever I start a new project.

Wow, just wow! I read the reviews to see if it was worth the drive since I'm only in this area for…read morea couple of hours on business. Everyone always mentions something nice about Carol the owner ---- and they ARE SPOT ON! From the moment I walked in I felt like I was someone special. So many fibers to choose from, boards of canvases, a trunk show, table full of stitchers and an array of finished items to look at. I walked out with divers for my current project, needles, scissors, scissor minders, more fibers and a book. It's a must if you are in the area. I'll be back!

Please do not go here. The staff is so rude. The attitude of all of them. No greeting, no how do…read moreyou like your item, no thank you. They just turn their head when you walk in & don't even acknowledge you. It's like we're disturbing them to walk into their business. I had to greet them, I had to say have a good day. No customer service wha. As far as quality, it doesn't seem like the item was stretched or flattened en before stitching so it makes part of the product pop out between the letters. I had to ask them for scissors to snip part of the fabric that was sticking out which was not there when I dropped it off because the item was brand new. When I commented I thought the embroidery would look bigger all I got was "hmm, bigger?" No what were your expectations, I'm sorry you're not happy, how can we make this right. This is the last time I come here. I'm taking my business elsewhere.

When I 1st use this company, it was the owner that spoke with me and made suggestion how to do the…read moreprint and it came out better than i expected. Since then their company grows bigger. Came in to order new embroidered shirts, the young girl seems to be just ok but not knowledgeable about their products. After a week or so, saw a missed call from them but no msg left, didn't think much about it. After a month of hearing nothing, called today and said it's been ready. Came in to pick up my items and saw the result, disappointed!!! It is confirmed the girl that helped me doesn't know their products well enought to suggest colors of the thread to use for specific shirts colors. Ughhhh... need to find other place!

Their customer service is poor. I worked with them to get my son's letterman jacket and was told it…read morewould take 6 weeks, it took 3 months. Had some other work they did where delays and excuses were the norm. They don't respond to emails, or inquiries on orders. Each time used them it seemed like there were constant excuses or emails not received, someone was sick, shipping delays etc. I finally got tired of the inconsistent communication and excuses. I would not recommend working with them. Tammy is not good at communicating and provides poor customer service.

I used Wright Designs in 2022 to have about 125 items printed and embroidered over a few orders. I…read moreencountered multiple issues to the point where we had to find a new printer. I made a font change to the design proposal they sent, which was acknowledged and confirmed via email by Tammy with a revised design. When I came to pick the items up, they were embroidered with the wrong design. Obviously at this point, there's nothing that we can do to change their mistake because the damage has already been done. For this, we were given a measly 5% discount and forced to pay nearly full price for work which was not what we specified. After this, we still found ourselves back for another order, this time for travel gear. We had a trip planned and made sure to put in our order early enough to receive the items in time. The order was placed on January 17th, and the employees usually give a timeline of when the items will be completed by. We were told anytime up until February 9th at the latest. Come February 9th, we receive an invoice which now says their machine is down today and the items will not be completed until the 22nd, which was too late. Again, we were given a measly 5% discount and forced to pay nearly full price for work not done in the promised timeline because they decided to procrastinate until the final day and their machine had issues on that day. Throughout this process, both Tammy and another woman whose name I do not recall were rude and without any sense or urgency to fulfill our orders with accuracy or timeliness after us giving them over $1,500 of business. What pushed me to finally leave this review is now the printing that was done is fading, cracking, and peeling for many of our team members. So overall, poor quality work not done correctly or on time with employees who lack accountability for their mistakes and are rude to customers. If you can, I would definitely suggest going elsewhere. ***** Hi Tammy, I'd be happy to address a few things you mentioned in your comment. I have invoices from December 2021 and two in February 2022 for three orders placed with your company. The first order was smooth, so I had no reason to be wary of using your services again. The concerns about the incorrect embroidery were immediately made clear upon pickup of the items, and I'm not sure how that may have been fixed given the garments were already embroidered with the wrong design. With regard to the delay in completion, I was notified of this at 2:47 PST on the promised day of completion, and responded with my concerns via email within 3 hours at 5:18 PST on the same day, per my email records (please correct me if I'm wrong). I understand that may not be as quick of a response as you hope for, but I cannot always be on my phone. You also mentioned the gear that we used, which was in fact Lululemon. You are 100% correct that I did agree to a release of liability and was advised that your company had not previously worked with the brand. For this reason, I asked for your "professional" (and unofficial) opinion on whether you thought your services would be suitable for the apparel, to which I was told that there shouldn't be any problems, but that could not be guaranteed. I completely understand this, as you see waivers and releases almost everywhere now. I am not trying to hold you liable for anything, just sharing my personal experience after I was extremely disappointed and frustrated with the quality, timeliness, detail, and customer service that was provided. I will not be deleting this review, as it is a factual account of our transactions. If you desired a different review, then better service should have been provided. If anything, you asking me to delete this speaks louder than the review itself. I genuinely do hope that this helps you guys improve in all aspects and ensures possible future customers' experiences are much better than mine.