Nancy clearly knows her industry. She guided me step by step through the process of picking out an…read moreengagement ring for my now fiance. I went to seven other stores looking for the perfect one and as soon as Nancy heard what I was looking for, she pulled out the right diamond and setting that fit exactly what I had in mind. As an American Born Chinese 'kid' with limited Mandarin speaking skills, Nancy was kind to me unlike some other store owners in the Chinatown area. She communicates well, makes sure you understand every decision and no matter who you are, she treats you like royalty. Looking for superb jewelry at a great value? Go no further than 72 Bowery and see Nancy, she's a pro.

Thank you Nancy for taking care of me. She knew exactly what to show me once I told her my request…read more The engagement ring I bought for my fiancée was perfect. Nancy was helpful! Great people to do business with!

I've been buying vintage watches since 1979, and shopping here was one of the best experiences I…read morecan recall. The selection of quality vintage pieces is extensive, and the prices in line with the retail marketplace. Most importantly Yan allows you to handle and inspect / ask as many questions as you'd like before you decide to buy, or to pass. Without making you feel as if you are wasting her time. And her father, a master watchmaker services anything bought with top priority! Since my first visit in January when I bought a beautiful vintage Waldan watch, I have been back and bought 3 more! Looking forward to my next visit ASAP.

PLEASE BE CAREFUL! I…read morewould give this 1 star, but I wanted people to see this, because I like most people generally ignore 1 star reviews. The first time my wife & I visited this store, the owner was very "friendly". So, my wife being very trusting were led to buy a replica watch made by "GENEVA" for $200 because we were told it was a "good brand". We later found that this brand is also sold at Temu & Kohls. We went back the next day in hopes to return it, however to be fair they have a very strict return policy. The owner immediately started yelling at us, gaslighting us by saying "Geneva" is a "GOOD BRAND", then immediately saying "I never said this is a GOOD BRAND!", & accusing US OF LYING because we wanted to return the replica watch. Before talking to her, I looked around and saw they sold XIMILI (Shein) & SKHL (Ali Express) watches as well. PLEASE BE CAREFUL! * There's a famous brand called "Geneve", the watch we bought was called "Geneva". She didn't lead us to believe it was Geneve, but I just want to make sure you understand they are not the same. ** UPDATE ** We were never under the impression that this was a very high end brand watch, we also were not under the impression that it was a temu brand watch for *$175 plus tax (~$190).

I wanted to purchase a new pair of earrings while visiting NYC. After browsing a few jewelry…read morestores, I stopped into Happy Diamond Angel Jewelry. Like all of the other jewelry stores in the area, you have to buzz in to be let in. Upon entering, we were greeted warmly. I was able to try on the earrings before I made my purchase to ensure they were the size I wanted. I was able to negotiate the price slightly. They take cash or card, but you can probably get a little more of a discount if you pay in cash. The only reason I knocked off a star is because I was only in NYC for a weekend. I bought my earrings on Friday and I wanted to wear them to dinner on Friday night. One of the clasps on one of my earrings broke off and I was unable to wear them. I went back to Happy Diamond Angel Jewlery the next morning with my receipt and explained what happened. They fixed my earring in about 20 minutes and I tested both earrings out while still in the store. It's not a big inconvenience, but it was an extra stop I hadn't planned for. But I'm also glad I tried to wear them before I left the city because I would have been sad if they broke and I didn't realize it until I got home.

Over the years my daughters have come to get their ears pierced. Yesterday my youngest finally got…read moreher 2nd set of piercings.

DO NOT SHOP HERE!! They are not what they seem, very nice and convincing until you've bought, but…read morewhen we realised we'd been duped they cut up nasty. I wouldn't be surprised if the positive reviews here are fake. Steer clear, they're not to be trusted!

I love this store! My husband bought me diamond earrings there years ago, and liked them so much we…read morejust returned for an anniversary ring. I have a vintage engagement ring and they found the PERFECT ring to accompany it. They have a great selection of antique pieces, are knowledgable and friendly and a delight to work with. Highly recommend.

Came in and got a cutie pinky signet ring. Thea was so helpful and kind! I felt very attended to,…read moreand the selection of intentionally picked goods inside is wonderful. I will make sure to pop in every time I'm in this part of Brooklyn! This store is truly curated! Thank you!!

Well acquainted shop I happened to talk in to on a sunny day. Well organized with a calm, welcoming…read moreatmosphere. Unique pieces are peppered throughout the shop. Employees were helpful, knowledgeable and interested in their work. I found a beautiful locket that my partner absolutely adored. Highly recommend if you are looking for a one of a kind piece.

Outstanding service! The gems are beautiful and well priced. We are looking forward to finding them…read moreat The Tucson Gem Show.

This place has a great selection of beads! I spend a long time in there trying to decide which one…read moreto buy, but they never rush me. It's peaceful and quiet.

Have bought some absolutely exquisite Steiff teddy bears for relatives. The shopping experience and…read morethe product quality are both top notch. Once again, I suspect these gifts will stand the test of time and end up being multi-generational treasures.

I brought in my grandfathers wedding band that he left me after passing away, to have it resized…read more The in store customer service was great. They told me that it would take two weeks to have the band resized and would $100. After two weeks passed I finally got an email to approve the estimate so they could start the work. Their new estimate was $300. The wedding band was simple, no stones, and I was sizing down. When I went into the store and asked them about this they said was the new price they were charging to resize rings. It is annoying that not only were they not sticking to the timeline that they gave me, but that they decided to increase the price to do a simple ring resize by 300%. Particularly when other places around the city have quoted me at $40. The worst part of my experience is because they took so long, and weren't upfront I wont be able to bring his ring to the funeral with me.EDITED July 16, 2021. If I could give Tiffany negative stars I would. This is the worst customer service I have ever experienced in my life. Thought my whole experience Tiffany and their staff have gaslight me. I brought in my grandfathers wedding band that he left me after passing away, to have it resized. The in store customer service was great. They told me that it would take two weeks to have the band resized and would $110. After two weeks passed (already longer than the work should have taken) I finally got an email to approve the estimate so they could start the work. Their new estimate was $300. The wedding band was simple (picture attached) no stones, and I was sizing down. I went into the store to ask about the cost change and after 45 minutes of two of them talking to the repair center they said was the new price they were charging to resize rings. They said there was nothing they could do about it and I could accept the cost or ask for it to be returned. So I asked for it to be returned. Initially it was annoying that not only were they not able to stick to the timeline that they gave me, but also they decided to increase the price to do a simple ring resize by 300%. Particularly when other places around the city have quoted me at $40. Because they took so long I wasn't able to bring my grandfathers ring to the funeral with me. When I got back from the funeral I went to go pick up my ring, because it took them 3 days to get it back. When I went into the store, June 28 over 3 weeks after I had first dropped it off, to get my ring I explained the situation to the original sales associate. She came back with a manager who said that they would honor the original price of $110. They asked if two weeks would be ok, I said no so they said they would rush it. After two weeks I called to see when my ring would be ready. The person I talked to said it wasn't started and would take a few more weeks. It was at this point I asked for a manager. I got a call back from Dorian who proceeded to try and blame me for the situation saying I had only brought the ring in a week earlier (July 9th), he also tried to stay that the repairs center was running behind so my ring was forced to be done in August. I demanded that they give me an exact date when they would get me the ring and that they expedite it like they said they would. I got an email back saying that it would be done Friday the 16th. When I went to pick it up it took another 45 minutes of back and forth because they had stamped the inside of the ring with the Tiffany & Co name when it originally didn't have it. I have also reached out to their corporate customer service and was told the district manager would contact me. They have not done so, which is just par for the course in the horrific customer service they have give me. I have also reached out to their corporate customer service and was told the district manager would contact me. They have not done so, which is just par for the course in the horrific customer service they have given me.

Amazing experience best in business. And they have such a reasonable prices for jewelry repair and…read moreeverything. Do check them out. They made a customized pendant. At such a good price.