Dr. Kirby is a fantastic, no-nonsense, highly intelligent doctor who consistently runs on time, has a wide breadth of knowledge, and is deeply versed in her fields of expertise (pulmonary medicine and internal medicine). In seeing other reviews, I notice a common thread of complaint: one being that individuals would like to see an improved bedside manner, and one being that they were unsatisfied with their diagnoses. The following addresses both of these issues: Dr. Kirby is an incredibly competent doctor with over 30 years of experience (including medical school). She is also consistently rated as one of the top internal medicine doctors at Northwestern in terms of timeliness. This combination of timeliness and knowledge is incredibly hard to find in a physician. Therefore, Dr. Kirby is an expert at recognizing time management needs, quickly understanding the patient's needs, and evaluating the proper diagnosis and treatment options based on her wide variety of knowledge. Dr. Kirby's quick assessments of problems and equally rapid evaluation of treatment options is not an indicator of negative bedside manner or improper diagnosis skills, but rather an indication of sapient qualifications. She has a deep array of knowledge and uses it to swiftly help her patients. As a patient who has seen Dr. Kirby, I can confidently say that she spent the appropriate time understanding my needs and quickly determined the follow-up protocol. I am confident in Dr. Kirby's opinion and appreciate the efficiency she uses to help her patients. If you are looking for a doctor who is warm and fuzzy - one who will spend 15-20 minutes chatting with you, who might tell you all of your possible diagnoses until she settles on the correct one, or who will tell you many ineffective treatment options before the correct one, then go elsewhere. TLDR: If you are looking for a strong and efficient physician who is a lovely balance of personable and effective, time-efficient, caring, and fiercely intelligent, go to Dr. Kirby. She will get to the bottom of your issues and prescribe a treatment protocol you can be confident in - in a manner of minutes. read more

My husband and I both went to see Dr Kirby after 8 years. Our insurance changed so we went back to Dr Kirby. She was helpful. Gave great advice. read more

I was very helping with here one of best doctors I have thank you dr Kirby

Zero stars really needs to be an option. I started to describe my symptoms, but before I could explain that I had a history of allergies and also inner ear problems she said, "you had a migraine." Wow. A firm diagnosis before she had even looked up from her paper or taken my blood pressure. Magic! I paused and told her I have a history of inner ear problems, that I took a Benadryl and the dizziness went away so it might be labyrinthitis, but she said, "It really wouldn't be any of those things, I don't think. Why would it be?" I wanted to shout at her, "I don't know, you're the doctor, that's why I'm here!" Then, she went on to take my blood pressure OVER my sweater, for a total of 10 seconds, she must just be that good she doesn't need exact numbers. And she told me to do balance tests. I told her, I didn't have vertigo NOW, I did last night. She proceeded to make me do drunk driving tests, touching my nose, walking in a straight line, as if to prove her point that I didn't have anything. Very weird. She then said, "we'll do some blood tests, but I don't think we'll find anything, you don't have any symptoms, so there's nothing to check." I wanted to SMACK her. You're a DOCTOR! Figure it out, spend some time, ask me about my history, be open minded, consider that it COULD be other things, isn't that what medicine is about??Checking for the obvious but looking for the hidden problem? Wow. I asked her if I could get a recommendation for an ENT, and she said, "I don't know why you'd want to do that, they'll look at you, look up your nose, see that there's nothing there, then what?" I was so floored how flippant she was. How unprofessional and dismissive. I usually go to Yelp to praise, but this was unbelievable. I wasn't looking for a psychiatrist, I wasn't looking for sympathy, I was looking for a doctor who would take my symptoms and history seriously, and she absolutely does not. Wait for a better doctor. I she's available now, but she won't do anything for you. read more

I honestly thought I was being punked during this doctor's appt. I came to this lady as a referral from my OBGYN for some pretty serious testing. Not only did the entire appointment consist of her talking about her past and opinions on minorities, but my medical issues were barely addressed. I was offended at the time by the things she said and am even more offended now when I received a bill in the mail for the appointment but have still yet to hear my test results. Unprofessional. Condescending yet ignorant. Don't go. read more

I wish I could give zero stars. This lady has a terrible bedside manner. So I finally decided to see a doctor after being very sick with cold/flu like symptoms for over a week. Not to mention I am pregnant and concerned about my baby's well being. I was able to make a same day appointment with Kirby...I should have known there was a reason for this. What a snide, know it all, unsympathetic, miserly woman. She's the kind of MD whose years and years of experience have made her unhappy, and bitter toward humanity. After explaining my ongoing illness and concern for my unborn child, i was comforted over and over by Kirby stating, in a nutshell "You're the 4th patient, 2nd pregnant patient, that I've seen today with the same symptoms. It's just a cold. " Pretty much get over it....I wanted to run out of the office with my tail between my legs. I really loved when she shared with me, "I get sick 5 times a year." La-dee-da lady, maybe you need a medal for that and for being the jerkiest general practitioner on the planet. Last bit of priceless medical know how she shared with me..."It doesn't sound like you have pneumonia right now but it can progress into it that later." This was followed by crickets chirping. Anyways, I'm not asking to be babied, but a little compassion and professionalism would have been nice. I feel like patient confidentiality was breeched when she kept yammering uselessly about her other patients with colds. I'm so upset that my insurance will reimburse this lady hundreds for the BS care I received. I should have waited for an appointment a few hours later with Dr. Ng. read more

If I could give this woman zero stars I would. It makes me very angry that I didn't read reviews before I made the same mistake others on this site have made!! As someone mentioned earlier... "There is a reason why she had openings when no other doctor did." Red flags should have went off, but no. Let me just tell you the story that is Dr. Kirby (I honestly don't know what kind of Dr. she is because she clearly doesn't give anyone any sort of diognosis.)... I went to see her for the first time when I was extremely sick and didn't get out of bed for about 3-4 days. I had all the symtoms of salmonella poisoning. She said 'well you are at the tail end and getting better and I have seen people who have had it way worse.' *Thanks Dr. Obvious! Anyway... Rants can go on for months... she sucks. End of story. Save your $$ and your co-pay and call your mom and ask her what to do... It'll be better advice anyway. read more

I transferred care to Dr. Kirby after having a really bad experience with a prior internist; I do not lavish praise where it is not warranted. Dr. Kirby is all that I could hope for in an internist: thorough, caring, knowledgeable, empathetic, and personable. She took the time to get to know my medical history and to suggest not just medications, but lifestyle changes that might help. I did not feel rushed, I felt well cared-for. I plan to continue with her for my future needs. read more

Awful bedside manners. Extremely rude and dismissive of the explanation of my symptoms. I get that any doctor is going to say "well based on what you've told me I just don't think it's anything but this." That's fine. That's why I *go* to the doctor, because I am not one. However not only was Dr Kirby extremely rude and dismissive to me, she repeatedly went on asking about my mental health. Of course I have some anxiety over my medical condition, how could I not? If she doesn't have the easy answer she will make you feel like complete and utter shit. I don't care how good or right she is, if I feel like shutting down when talking to her then there's no way to have a good working relationship. I'd give this zero stars if I could. What an awful experience! read more

This doctor seemed nice, but she talked way too much. I had a list of questions I was ready to ask and she would go on huge tangents and tell me pointless stories and then get impatient when I wanted to ask my prepared health questions for her during our limited time... of which she spent the whole time telling pointless stories! I just quickly glanced at someone else's review and agree she seems quite arrogant. I'm also ticked because the reason I went in the first time was to get one prescription but she charged me for a full physical (which includes a blood test) which I never got. I had to call multiple times to try to remove the charge. The second time I saw her, I commented to her about it, and she said "oh yeah, I always put down a physical for new patients" and I told her "but you didn't give me a physical" and she said "I didn't? Oh well, if it still shows up on your bill in 2 weeks, call this number." And of course I had to. She didn't even apologize or anything. read more

Avoid at all costs. My wife visited her and she felt worse and still has the same issues. If you would like to feel belittled, like you are wasting her time, and like you have no business in a doctor's office, please feel free to visit with Dr. Kirby. In other words, she may be a decent physician, but she clearly is more concerned about her own life than taking care of patients. Physicians like her should either be retrained or avoided completely. There are many physicians who are both significantly more skilled and kinder. Dr. Kirby does not even pretend to care anymore. read more

Here are five reasons you're in good hands if you visit Dr. Kirby: -She gets to the heart of the matter right away, but is neither dismissive nor overbearing. -She gets things done. During the visit, she told my family member she would have a test scheduled within the week. And it was. -She is not a blink-and-you've-missed her kind of doctor. She has a conversation with her patients, not a monologue. -She is a trained internist, but also specializes in sleep disorders. -She is easy to see. I called for an appointment on Friday and got an appointment that next Monday. It was worth the time, stress and expense to make the trip downtown to see her. You won't regret it either. read more

I've lived in 8 major cities in the U.S., and I've visited a lot of doctors. Having just moved to Chicago, I needed a good doctor here. I'm an athletic work-a-holic who is also a father/husband. So, I'm very picky about my doctors. In addition, my work doesn't allow me much time during the days to visit a doctor. So, I take the time to review my doctor's credentials BEFORE I visit them for the first time. Based on Angie's List, Dr. Kirby was highly recommended. I found all of the reviews of Dr. Kirby and the practice to be true. They were courteous, prompt, professional and thorough. She asked all the right questions, asked me to schedule my physical, handled my prescription needs - all with a great demeanor and a no-nonsense approach. I've read reviews on Yelp for years - for work and for personal research. I've found the reviews to be extremely erratic. Every review, whether there are substantive explanations or not, seem to be posted without any filters. The people who had bad experiences with Dr. Kirby are entitled to their opinion. But, I encourage you to join a better review service (like Angie's List) and formulate your opinions there. read more

I selected Dr. Kirby because of my recurring lung nodules and asthma. On my initial visit, I provided copies of my med recs applicable to these conditions including films. On my f/u visit she displayed a Jekyll and Hyde personality. She was obnoxious and rude, stating she didn't know why I was there on an appt SHE SCHEDULED. I asked about the fluid around my heart on the CT, her response, "What about it?" She was belittling and very unconcerned about anything I asked. It was a mistake to select her as my PCP but I will not ever see her again. The worst visit I've ever experienced. read more

Who goes to a Dr because of bedside manner? If what you want is help and knowledge she is great. I find her quite personable, and a very good diagnostician. If you are in critical condition, do you want a Dr with good bedside manner or one who has the knowledge and ability to save your life? read more

I got an appointment quickly with Dr. Kirby. She was running on time, listened to me and quickly identified my problem. I have confidence in the treatment she prescribed. read more

Dr. Kirby was the largest waste of money I have ever spent on a doctor appointment. I was referred to her, as a primary care physician, to check out my knee and order an MRI. I have had 5 surgeries on this knee, as well as a full lateral meniscus transplant, and was told that I urgently needed to see somebody to get this scan ordered. Not only was Dr. Kirby rude and dismissive, but she spent less than five minutes in the room with me before telling me to see somebody else to order the MRI, as she will not order a scan that she doesn't know how to review. I emphasized she would not need to review it, but that my world-reknown complex-knee specialist would review all of the results. She continued to repeat the phrase "I will not order a scan I cannot review", and then referred me, again, to a physician with the preface, "He talks a lot, I like him a lot." She then proceeded to tell me that in her professional opinion, there was nothing wrong with my knee, and that she thought it was a mistake to order an MRI because "Ultimately, an MRI will not fix your knee." Of course not. But it is diagnostic, which apparently, somehow either went over her head, or she simply assumed that despite my long history of knee injuries and surgeries, I must think that MRIs magically fixed knees. I paid a $25 copay for a 4 minute visit in which I was dismissed and told to go elsewhere, and that my concerns were not valid either way. I wish I could say she was apologetic, or understanding, or in some way remotely helpful or professional, but those would be compliments she is far from deserving as she was the exact opposite of all of the above. If you want good healthcare, sufficient knowledge, and general competence in the profession of medicine, please do NOT see this "physician." It was the biggest waste of time and money I have ever had. read more

I try not to get on yelp just to complain but I had a horrible experience with Dr. Kirby today. I have been having back pain for a few days and yesterday the pain started going down my leg. I really wanted to see someone before the holiday, I should have known why I could get in to see Dr. Kirby the Friday before Christmas. She laughed at me when I told her I had seen a chiropractor and when I told her my pain was a "9" she laughed again. She was dismissive and rude. By the end of the appointment I felt my time would have been better spent ANYWHERE but there. Please do yourself a favor and do not go see this woman, she is obviously heartless. read more

I am still in awe at other info I'm finding regarding this doctor, because most ratings are spot on! Dr. Joanne C. Kirby was unfriendly, dismissive and condescending. I came to her with specific concerns, and she did not hear my concerns. She did a brief exam and gave me my test results. In addition to my results, Dr. Kirby gave an unsolicited breakdown of her personal health regimen which includes the fact that she runs "5 miles a day", and pointing out that I don't seem to have any issues other than "obesity". If this was her way of giving friendly advice, I now understand why she was the only appointment available at the last minute. However, I'm certain she's completely oblivious. I like my PCP at Chicago Lakeshore Medical Associates and the staff is great. However, I will never accept and appointment with Dr. Kirby again. read more

As everyone else has noted, Dr. Kirby is not only rude, but she made me feel like i was making everything up. I had been getting bad anxiety, extreme fatigue/dizziness, nauseous, and sometimes not even being able to talk after I ate my meals...she told me it's just a coincidence and nothing is wrong with me. She also told me that my COMPLAINTS (not my symptoms) weren't specific enough for her. She told me there was nothing I could do, and didn't recommend ANYTHING. She was extremely rude and I hope to help some people out there to not waste their time with her. She left me feeling hopeless and cried my way out of the office. Please, please, do not see this woman, she is not someone who wants to help anyone. read more

I wish I had read other reviews before I went to see Dr. Kirby. I thought anyone at the 676 building and at NW would be helpful for my last minute appointment but in all my life I've never had a doctor or staff treat me with such indifference and lack of follow through. She gets 1 star for ordering the test I asked for in the first place. They were very accommodating to squeeze me in last minute and to give me a test I needed to verify I didn't have a critical issue. However, Dr. Kirby (who has a lack of bedside manners and almost seems to be ignoring you during your exam) flat out didn't get back to me with a diagnosis. When I called to follow up she had an assistant tell me "Dr. Kirby told me to tell you to wait a few weeks to see." To see what? I called to talk to a manager who apologized profusely, told me the test result was clear but then after 3-4 more conversations with managers no one was able to get any doctor to call me back with guidance as to next steps or any other diagnosis. I finally called a 5th time to ask to have part of my bill credited since I was paying for nothing and instead I had some cranky woman not listening to me at all, cutting me off and being condescending and rude. Spare yourself more agony and have another facility provide your healthcare, these people are not worth your hard-earned money and should be reviewed for their business practices. read more

Dr. Kirby from Chicago Lakeshore Medical is the worst doctor I've ever had the misfortune of dealing with. She's abrasive to the point of being offensive and gives off the impression that she'd rather be doing something (anything) else besides listening to you, the patient. Her bedside manner is abysmal and her "diagnostic skills" are virtually nonexistent. Dr Kirby doesn't bother to listen when you answer her terse line of questions and seems to enjoy making you feel stupid for having any opinions, thoughts feelings or concerns about the problem you came in to have checked out. Instead of asking poignant questions and receiving specific answers she berates you for being "elusive" and then tunes you out all together. I have seen other doctors in this practice and have been very happy with them... Dr Kirby is unbelievably offensive. I would rather let something turn gangrenous and fall off before seeing this useless self-important arrogant shame to the profession "doctor" again... ZERO STARS NEEDS TO BE AN OPTIONS - SHE SUCKS. read more

The customer service at Joanne Kirby's office leaves a lot of room for improvement. I had a question about whether or not an appointment was needed and left multiple messages for her nurse Juanita. I never got a response and now I'm leaving the country for six months without having had the appointment. Further, my last appointment was incorrectly billed. When I called her billing department with questions I was treated very rudely, but was told they would investigate and give me a call back after about a week. It has now been several and the only response I have received is another copy of the same bill in the mail. The office is a nightmare to deal with and not worth my time! read more

I created a yelp account just so that I could write a review and share my experience with Dr. Kirby. My husband made me an appointment because I've been having some major chest pains. Dr. Kirby informed me that it is merely a cold and proceeded to belittle me and ask me what I expected her to do. When I asked her an unrelated medical question, she flippantly talked over me and refused to advise me, saying "That's really up to you." I tried to explain some of my history and get an educated opinion, but she continued to talk over me and was extremely condescending. She might be a good doctor, but her social skills are terrible. read more

If I could give 2.5 stars I probably would. Dr. Kirby works at Chicago Lakeshore Medical Associates, so at least it's a convenient location (just off Michigan Ave). I took an appointment with Dr. Kirby because she was the only one in the practice that had last minute appointments available. This should have been one bad sign. The other initial bad sign was that I was offered appointments at 10:15 or 10:30 - presumably I wasn't going to get a lot of time with the doc. Anyway, overall I didn't think Dr. Kirby was very friendly, nor did I feel that my concerns were adequately addressed. The exam was quick, and I left feeling that the doc just wanted to get through the appointment and move on to the next paying customer. On the plus side, the staff in the office were all nice, and I didn't have to wait long to be called in. Overall, I wouldn't go back to Dr. Kirby, unless she was my only option. I would go back to the practice, though, assuming I could get an appointment with another doctor. read more

I went to visit Joanne Kirby over a year ago and was not thrilled with her bedside manner either as others had pointed out, but I gave her a pass. My prescription was on auto-fill, and I was never contacted by anyone to set up another appointment with her. I decided I wanted to find someone who was more concerned about my overall health and scheduled an appointment with another physician highly recommended by a friend. My auto-fill prescription was not filled this last time, but the pharmacist couldn't find a reason why it was denied. After two days and many, many phone calls to an automated phone system to try and resolve this, I learned Joanne wanted to see me before she refilled the prescription. Since it is a daily prescription I said that I could come in today. Her assistant checked and learned she didn't have time to see me today, so they would fill my prescription to cover me through my appointment with the new physician. That was over an hour and a half ago. As I write this, the pharmacy has not received the prescription, and the night service is now answering the phones for the office. Would not recommend. read more

If I could leave zero stars I would. I have been sick in and out of hospitals since I was 16 years old. Doctors have told me many different things and have run every blood test out there. They've told me I had lupus, my spleen was enlarged, I'm severely anemic, and even that I had lymphoma. I woke up feeling particularly sick today with my normally recurring symptoms (nausea, vomiting, bone ache, joint pain, fatigue, fever) and made a quick appointment to get medication so I can go to class and work. My normal doctor wasn't available so I saw Dr. Kirby....worst doctor Ive ever met (mind you I've seen a lot). She walked into the room and instantly told me that I hadn't taken an anxiety medication is was prescribed MONTHS ago and that all of my symptoms were due to anxiety. Years of ER visits and hospitalizations and tests were just anxiety. She said my spleen was fine, I'm not anemic, and that I'm just getting sick because "I'm young". She told me "Oh my kid takes anxiety medication I know what this looks like". She would not let me get a single word in and dismissed every concern I had. I have been looking for answers for so long and she just tore up everything any other doctor has told me. I couldn't help but sit there crying of frustration on her table and all she could say was "Why are you upset?" In a tone you would use to talk to a three year old. And I tried to explain to her why I was upset but she would just cut me off and dismiss all my concerns saying its anxiety. I told her I was seeing a counselor and she said that would do nothing, I needed to take the meds. She is just a horribly demoralizing woman and left me feeling like all my symptoms were in my head and I was crazy. I am just so frustrated of not having answers for so long and she amplified that by a million. She should not have a license to practice medicine. read more

PLEASE listen to everyone else here. Like others, I had to go in last minute for something. lo and behold, she was the only one available (coincidence? I think not). The best words to describe her are rude and condescending. Why be incompassionate and mean when someone is already not feeling well? She told me it was "probably nothing," asked me "so why are you even here" and told me to just deal with it and see how it goes. I've been bedridden for a week among other things and my regular doctor told me to go to the ER immediately. Additionally, I asked her to test something that my regular doctor had said to check the level on in 3 months (it's been 3.5 mos). Again, she nearly refused and said it will probably just be the same and "it's a waste of a blood test." Are you f-ing kidding me? If something needs a blood test then I need it checked out! Please spare yourself crying, aggravation, and wasted time. Do not go and let her belittle you. read more

I found her to be knowledgeable and efficient, but also unnecessarily personal, condescending, and arrogant. I came to see her after complications of a motor vehicle accident, and she immediately got hung-up on the fact that I hadn't yet been vaccinated against HPV. She fills the role if you need a female physician, but I think you can do much better if quality of care/ bedsire manners are a important to you. Alternatively, I found the nurses at the office to be incredible, patient, and caring. read more

I am so very happy to have found Dr. Kirby. She takes her time with you and you never feel rushed. She listens to all my symptoms with empathy and considerations. She tells it straight and honestly. I want that in a doctor. I don't like guessing the real meaning. I went to see her recently feeling as sick and miserable as I have ever felt in my life. She prescribed meds and led me through it. Within 5 days I was feeling good again and within 2 weeks I was myself again. I went for a follow up visit and thanked her. She has given me my life back. read more

Dr. Kirby, to be fair, is very knowledgeable and thorough when it comes to her specialty, but as a GP, I found her to be lacking at times. She does not have a great bedside manner, particularly if you are upset or worried, but if you discuss your symptoms with her in a reasonable (and logical) manner, she will listen to them and help you to find a diagnosis if she can figure out what is wrong. However, she sometimes comes across as though she knows better than other doctors, even if the other doctor was a specialist. What made me decide that it was time for a new doctor was the fact that she was extremely unhelpful over several health related problems over the past few months (including ignoring my calls when she was the on-call doctor for the practice- I had to call the call center several times while ill with the flu before she responded to the call center's pages). What really deserves a 1 star review are the staff at her practice. The only way to speak with the doctor or get and appointment is to speak with the receptionists and physician's assistants, and I have had messages passed on to the doctor that said the opposite of what I needed to be communicated. And, when Dr. Kirby would speak with her assistant, the assistant would either never call me back, or have me come in for an appointment that was not necessary. read more

Dr. Kirby is wonderful. The first time I met her, we had a thorough talk about my medical history. She doesn't just cut a bunch of prescriptions and scoot you out the door. She listens and and asks questions most other doctors wouldn't even think to ask. I lost my insurance and needed to see her and she made sure to switch me to affordable, generic versions of my medications and charged me a very reasonable price for my office visit. I highly recommend her as a general doctor. read more

I give her one star only because she was one star better than the other doctor I saw at CLSMA (Mykonatis), who had no idea what she was doing. When I saw her a year ago, I had the same problem as several other folks, getting the "wham, bam, thank you maam" treatment as well as a laundry list of reasons why I shouldn't do this or that. In addition to that, and the reason I'm writing this review, is because one year later, I'm trying to contact her about my previous prescription and no one in that office is calling me back. Although it's not an emergency, I would assume that if someone was calling about an issue, it's enough that a doctor would call them back within a day. Which, by the way, is what her assistant says they do, on the answering machine. Avoid this doctor, and this place, if you can help it. read more

I found Dr Kirby attentive, knowledgeable, friendly, thourogh. She is efficient, does not dawdle. I'm shocked by the number of bad reviews. I've been reading through the neg reviews and notice just saw none of this in the times I have seen her. If I want my hand held I'll go to a pediatrician. read more

After reading the other reviews, I was really worried about seeing Dr. Kirby. I like coming to this practice because the doctors and staff are very efficient (they appear knowledgeable and organized, they are not unfriendly, and they handle patients really quickly). Dr. Kirby met and exceeded these expectations. I didn't feel rushed at all and she even went out of her way (exceeding my expectations above) to make sure I left feeling like my issues were noted, my history thoughtfully considered, and we had a concrete plan to fix the issue. Given the disconnect between my experience and the Yelp reviews, I felt compelled to leave one myself. I assume Dr. Kirby was available with one day notice due to these reviews, and to be fair, they nearly caused me to reschedule my appt/request another doc. I'm happy I didn't and would be comfortable seeing Dr. Kirby in the future. read more

I didn't like her nor the stuff. Experience with Dr. Kirby I went there for a General Check up. She asked me how much my height is instead of checking my height. I replied in a range because it differs from time to time. So she didn't care. She took her own assumption. She asked me to be on the scale to check my weight. My weight was a little over than i expected. She asked me if the weight feels right to me. I replied, I think i gained a little. She replied back, if you don't exercise you GET FAT. I didn't expert this word to come out of her mouth. She could have said, if we don't exercise you gain weight. Experience with her Stuff: She was going to give me a shot, She basically asked me to pull a chair and take it back after i got the shot. She made work her own job. :( read more

I went to see Dr. Kirby for a follow up from an ER visit for a burn. After seeing the same family doctor for over ten years, I was a bit skeptical of anyone new but Dr. Kirby, was prompt, professional and through. She took time for my questions and reassured me about the condition of burn. read more

I thought she was great. I don't expect a doctor to be my friend - certainly not on a first visit. She was to the point - didn't agree with my self diagnosis (which let me tell you many doctors do) - she took are of business. I made the right decision to go see her. The wait was 5 minutes, she took her time with me, not rushed, got to know my history, etc. She's an excellent doctor. Is her "bedside manner" rough, probably, but like I initial said, she's not my friend - she's a doctor who sees many patients all day long. I would definitely recommend her. read more

My grandmother recommended Dr Kirby to me. So I went into the appointment with high expectations, seeing as i respect my grandmother's opinion. I went in for an annual appointment which was brief. The next morning I woke up with a 100.7 fever, sore throat and ear ache. When I returned to her office to be diagnosed with an illness and given antibiotics, I heard all the nurses behind the front desk talking about waking up one morning with a fever and sore throat. The nurse who examined me before Dr. Kirby asked about my symptoms as if she knew what I had already. Basically I got sick when visiting the doctor. Dr. Kirby proceeded to loose my strep test and simply gave me antibiotics. If you are at all concerned with you health do not go here. Very unorganized and unprofessional. read more

She paid little attention to my complaints. I had two problems and she just asked me 4 or 5 fast paced yes or no questions and moved on to ordering tests for one of the problems. She completely ignored my second problem. She spent a total of less than 10 minutes inside the room but I got a bill for more than 350 dollars for that encounter. She just kept repeating that she had many years of experience and that I shouldn't worry but she gave no explanation as to why I was having pain or even stopped to listen to my complaints. She just kept talking and was out of the room before I knew it. I felt so frustrated after I left her office. read more