Tried to get away with just painting the ceiling instead of repairing it that the insurance paid…read morethem to do. They did come back to do the job right.

Bathroom remodel never started after 4 months. Insurance sent check to Leads Construction in April…read more After a few requests by me for project status update (it seemed they forgot), start date pushed back several times. I was instructed to pick materials and then due to delays, my choices we no longer available. Finally on August 9, supposed project start date, I asked if they checked into permit requirement. They assumed they didn't need one (I sent them the city brochure) but after my question, they realized in my town they needed a permit. On the day they were to start my project - after a 4 month delay- they had to register with the city and apply for a permit. Another 2 week minimum delay. I was done. Cancelled work for poor communication and lack of foresight.

If i could but 0 stars i would this company has been nothing but a nightmare to deal with from day…read more1 it took over 7 months to complete the repairs. Which i understand but i could have been less there were hold ups because of various different things that's could have been avoided. At one point i had to shell out $20,000 of my own money to get cabinets ordered that were being covered by insurance anyways because they wouldn't. that was a month long holdup. I had multiple workmanship issues and had to have them come out and repair drywall and other various things multiple times in the same spot and am still having issues. In fact i think they had to come back 3-4 times to repair the drywall seams that kept cracking in two different spots. Recently over the last year and a half i have been battling with them over flooring that they had to replace and install due to the water damage. The floor kept coming apart they had to come out multiple times to (repair it) before they had to contact a different company to come out. This other company Performers Carpet and Tile had to come out and remove probably 75% of the floor in my house and reinstall it and replace and handful of boards due to Omnicons incompetence. In doing so Omnicon apparently has not paid them for those repairs which was Omnicons fault because there is now a mechanics lean on my house that i now have to deal with and was never once informed about. No one has ever reached out to me about and charges at any time during the last 6 months after or before the repairs. When i contacted Omnicon about the certified letter i received i was brushed off by Fran who i had been dealing with which up until this point was pleasant to deal with and was told to contact accounting and was given the wrong phone number the first time and had to leave a message. I've dealt with Mike Bovio who disappeared on my multiple times throughout the process and wouldn't call me back. The owner Mike at one point came out to my house and threatened to stop the repairs because there was no movement and i called complaining and proceeded to talk to me like i was an idiot claiming i didn't know anything about dealing with insurance company's. Little does he know I've been dealing with insurance company's for 15 years. With that being said i would not recommend omnicon or the performers carpet company to anyone since now my house has a lean on it and no one wants to claim responsibility and pay the bill for their own poor workmanship.

I had a foundation crack in my basement, with a terrible leak late last year - my HOA called some…read moreguys that came and made the issue much worse, after complaining to my HOA, they sent out Omnicon. Joe and Joe got the job done like they said they would. Very professional and efficient. Now the row of townhouses where I live have horrible icicles and snow collection that is causing leaks, ice dams, and my garage door freezing shut. After sending an email to my HOA, I saw an Omnicon van pull up, I didnt get the man's name but he helped me get my garage door open and taught me how to fix it next time. Seriously, great guys - I feel very blessed that they were on the job!! Highly recommend!

I had to have a small repair done to my garage roof for a home inspection. I reached out to this…read morecompany for an estimate. They seemed reasonable. The repair needed to be done by a licensed roofer. I asked them were they licensed and bonded, they said yes. I gave the ok for them to do the work and I would look it over and pay them when I got home. They sent an estimate that looked a bit suspicious. I got home after dark and couldn't see the work well. Their CC device wasn't working. So I said I'll send the money Quickpay. When I asked for an invoice with license information they said that they would email it to me. I never got it. When I looked at the roof during the day, it did not look professional at all. This doesn't seem like a legitimate roofer. Ask for any license information and client pictures up front!!

Due to the weather outside we had leaks in our building pats roofing Came to our location and got…read moreon our roof and found out where our leaks was coming from after that they explain to us what would be the issue to fix it and after giving us a reasonable price we decided to go with them with the work since they came All leaks have been stopped would recommend hiring them again

Positives: Quick repairs, great and timely communications, fantastic customer services,…read moreprofessional staff, no bad surprises, fixed the problem from the first time Negatives: It's my first experience with roof repairs, so please do not judge :). Their referral program could be stronger. Don't hesitate to ask them about it! Overall: It was a great and painless experience. I was so worried, but their customer service was fantastic and it helped a lot to reduce my blood pressure :). I would definitely recommend them! Details: Claudia came to our rescue from nowhere. I was very skeptical in the beginning, but she was professional and knowledgeable, so I decided to give it a try. We signed a PA agreement and surprisingly everything went very fast. Proliance did all the work: negotiated with my Insurance to ensure I did not pay from my pocket too much, got permits, brought roofers and fixed gutters. All that was well coordinated and at every moment I knew what is going on. For example, Kim (from Customer Service) called me when quota from Insurance arrived to inform about the next steps; Faraz (from Production) called me to schedule roof and gutters repairs. Claudia was a charm - answered all my questions and concerns in a timely manner. They also gave me a gift card for my neighbor referral (after I asked about referral program). The whole process took less than 3 weeks without a headache and minimum involvement from my side + a gift card (as a bonus). What can be better?

Scummy service. Got a roof inspection was told my roof was good. Got a check of $1k to fix metal in…read morewindows. Proliance told me to keep the whole check. A year later i end up in collections for $100 that they wanted off my $1k or i can refer a friend to waive it. Scummy business people. Be aware. These people are rats

I had over $218,000 in fire damage to my home, and like most people, I had no idea where to even…read morebegin. When you go through insurance, you're given the option to use their preferred vendors or find your own. There was no way I was going to vet electricians, plumbers, drywallers, and everything else on my own, so I went with their network. Within 72 hours, one of the vendors completely messed things up. Looking back, I truly feel like someone was looking out for me, because that situation led me to Juan Rangel of Orland Builders. I'm over 50, single, and I've never built or rebuilt a home in my life. The number of decisions you have to make is overwhelming, vanities, cabinets, countertops, fixtures, everything. It's not just construction, it's design, and it can completely consume you. Juan saw that immediately. Instead of sending me off to wander Home Depot or Menards on my own, where I would have been lost, stressed, and probably overspending, he did something I will never forget. He brought me options. Thoughtful, curated samples. And somehow, within just a couple of visits, he understood my taste better than I did myself. Every single time, he nailed it. He didn't just manage a project, he protected me from the stress, the decision fatigue, and the financial spiral that can come with trying to figure it all out alone. And I know that's not technically his job, but he stepped into that role anyway because he saw I needed it. Insurance companies rebuild what was there. They don't redesign your home. They don't help you move things around or guide your vision. But Juan went above and beyond anything I could have expected. I would not have the beautiful home I have today without him. He is operating on a level far beyond a typical project manager. Honestly, he should be on HGTV. His eye, his instinct, and the way he takes care of people is something special. I can't say enough about him, and I will always be grateful I ended up working with him.

We wanted to remodel two rooms adjacent to each other, reconfiguring their total space to get a…read morelaundry room with better storage space and turn an unutilized room into a sitting room with a nice view of our backyard. The guy Orland Builders sent over seemed young and said he was a project manager. It was apparent quickly that he didn't know the design and sales side of things. Some of his questions and comments were peculiar: "Do you want a wall separating the laundry room and sitting room?" Of course we do, who wants to listen to washer and dryer noise while trying to relax in a sitting room? I told him I wanted a window in the sitting room so while sitting down, I could have a nice view of the yard and the landscaping. He told me the window should start at the same height as the window above the kitchen sink "for symmetry". That would have the bottom of the window starting at 42" from the floor; that made no sense. When it came to more storage space in the laundry room, he said "some people raise their dryer off the floor so they can have a drawer under it". Who wants to sit on the floor to open a drawer? That is nuts! I told him I wanted overhead cabinets built. I think this guy was so young that he's never been a homeowner and he can't relate to homeowner needs. He said it would be a week or a little more for him to put a quote together. I never received a quote and I didn't hear from him again. I think quoting simple remodeling jobs isn't a good fit for his experience level. And he lacks follow-through skills. I ended up hiring a competitor located near their office. They did a great job meeting our remodeling needs and were a real pleasure to work with. And we just hired Orland Builders' competitor a 2nd time to do a $40K bathroom remodel. I don't recommend Orland based on my experience.

I own and operate four rehab facilities in northern Illinois. I have had various different…read moredisasters over 15 years in practice so I have had exposure to multiple mitigation companies. I wouldn't say that any of them really impressed me to the point of carving out 20 minutes of my insane schedule to write a review, good or bad. Obviously that changed when I met CJ @ Illinois restoration... Unfortunately about 2 months ago I had toilet water coming through my ceiling into my therapy bay from the dermatology clinic upstairs. I obviously freaked out and immediately called CJ who I had recently been introduced to. He literally stopped what he was doing and was at my clinic in 15 minutes. He took control of the situation and to my astonishment, had a team pull an overnight to 100% clean and de-nastify my space. I was able to treat patients the very next day! The story doesn't end there. The people responsible for the mess were less than cooperative and CJ and his crew were phenomenal go-betweens to get the mitigation and the rebuild covered as quick as possible. I did not know that any mitigation company also did the rebuild work! 100% made a shitty (no pun intended!) situation so much more tolerable. I can't say enough about CJ and his team. Super fast, always answered the phone and exceptionally high quality work all around! Thanks guys!!

I cannot speak highly enough about the entire staff and crew at Disaster Solution/Illinois…read moreRestoration Services! Back in mid-January 2023, my dishwasher sprung a leak. The leak caused damage to my whole main floor and sent me and my family to a rental home for several months. Disaster Solution was recommended to me by my insurance company, USAA, and I am so happy I contacted them. They arrived quickly after I reported the damage and got straight to work on water mitigation. The first team to arrive was extremely friendly, empathetic and communicative. I had a full house - two toddlers, 3 dogs, a cat and I work from home (plus 20 or so plants that needed to be relocated). The lead of this crew was JB (Jeremy B). He was sensitive to all of this and incredibly patient as I worked to reorganize and rearrange my home. Once I got myself organized, him and the crew boxed up the rest of my belongings, wrapped my furniture and took it off to storage for me. After water mitigation was completed, I was contacted by my project manager, Mark. Mark - is - the - BEST. He was extremely thorough, provided ongoing updates and promptly returned calls (or just answered them immediately). I never experienced a delayed response or frustrating moment with Mark and his crew. They always arrived on time, usually had answers to my questions and, if they didn't, I'd hear back within 24 hours. All in all, my little disaster took 5 months to fix. The insurance sometimes dragged, the materials took some time to arrive, but I always knew that if I had a concern that I could simply call my estimator or project manager and they would walk me through the process or provide me with an estimated timeline. I'll never forget - the first time Mark was telling me what his email address was he joked and said "it's not @disaster-solution(S) with an (S), it's @distaster-solution.com because there's ONLY ONE SOLUTION". I still roll my eyes at this joke, but, he was absolutely correct... from start to finish, it felt like one solid, cohesive solution. I am forever grateful to this crew! (A special shout out to Dave who worked tirelessly to fix my home and had to listen to my toddlers screaming while doing so.)

My kitchen, dining room, family room were effected by water damage. Mr. Rodriguez was courteous, I…read moreknowledgeable and pleasant to work with. Professional and prompt.

Unlimited Fire came out to our rescue, our bathroom flooded causing damages to our kitchen and…read morewalls. They came out in a matter of hours to mitigate the problem. Not only did they assess the issue right away but gave us the comfort of knowing that the repairs would get handled in record time. My tenants were happy to know that the issue was resolved and they were back in their apartment in a matter of days. Don't hesitate to contact them for any home restoration services needed for your home. Hernandez Family!

Everyone who works here is SO nice! My work was done quickly and professionally and definitely put…read moremy mind at ease regarding the easement.

Needed a survey asap and they sure pulled it off. Everything completed in a week! Excellent t…read moreservice!