Having to find a loved one an assisted living community is one the most important decision I've…read moreever had to make. After I toured 7 facilities, the decision was easy! The Garden of Palms. The facility is lovely, the residence were interacting with each other and enjoying various activities. My uncle's room is exactly as I hoped - a real bedroom & bathroom with a lil kitchenette. (Not hospital or rehab generic) While all I've mentioned above is important - the real reason we selected GOP, TEAM WORK MAKES THE DREAM WORK! The administrators, health, care and support staff are truly impressive. The director, Judah is fantastic. He is very knowledgeable, compassionate and KNOWS every resident. He has assembled a professional and personable team to run this facility like a clock! This team has gone above and beyond the call of duty to help with get my uncle settled in and provided updates to put my mind at ease. My uncle moved in last week (7-11-19) so stay tuned for updates.

My mom has been there for 5 years. She is amazingly happy. She was incredibly reluctant to give…read moreup her home and full independence but once she settled in, she really couldn't be happier. The staff do a great job keeping her healthy and well fed and entertained. It's truly an awesome place.

My mother, who has Alzheimer's disease, came to Raya's Paradise in 2014, when she could no longer…read moreremain in one of the large, assisted living/memory care facilities due to her failing physical and mental health. When we found Raya's Paradise, for the first time since my mother's illness began, I felt that she was finally in a place where I no longer had to worry about her health and/or security. Thanks to the caring, attentive and professional caregivers at Raya's Paradise, my mother's physical health has stabilized. The caregivers ensure that my mother 's daily hygiene is taken care of properly and that her mediation is taken regularly and on time. And even though the Alzheimer's disease is progressing, the caregivers at Raya's Paradise continue to provide my mother, along with the other residents, with personalized care and supervised group activities which are both engaging and fun. These activities, which also help my mother with socialization, include singing with guest musicians, brain stimulation games, painting and physical exercise. Thus far, not one resident has gotten sick from the Covid virus. During the state-ordered quarantine, while the caregivers are continuing to provide the residents with kindness and care around the clock, the administrators of Raya's Paradise have now provided each of the Raya's Paradise facilities with a dedicated ipad to be used for facetime between the residents and their family members. Believe me, I feel much better now, knowing that I can still speak with and see my mother during these stressful times. The administration of Raya's Paradise is made up of respectful, sympathetic, courteous and well-educated people who continually strive to do their best to make sure that their residents have the best and most up-to-date care. In fact, of all of the facilities I've looked at, none have matched the ratio of residents to care-givers at each of the facilities (2 caregivers for every six residents). But perhaps most importantly is the fact that everyone at Raya's Paradise is dedicated to providing my mother, and all of the other residents, with the dignity and respect that they so well deserve, in a clean, safe and healthy living environment. Thank you, Raya's Paradise, for caring and for the great work that you do!!

Absolutely disappointing!!! I recently inquired information about this board and care for my mother…read moreand was let down. From what I could notice, this is team is extremely understaffed, I witnessed overwhelmed care staff. I've been trying to get in contact for further discussion with Brian Rosales and cannot get back in touch with him. I also met the nurse, Eric and he seemed not to care very much or even know much about the residents they have in their care. I asked him if he was the one to administer medication and who would be doing my mothers insulin in which he informed me care team as well as medication technicians were in charge of doing that, instead of licensed nurses such as hisself!!! I overheard a care member ask the nurse for help to adjust a resident on the sofa and he refused and told them to "wait for your co worker", this extremely upset me hearing the nurse on staff is not supportive of his team or residents. I also did my own research of this business and came to find out the COO Monica Westphaln is under investigation for stealing hundreds of thousands of dollars from residents , as well as emotional abusing them. ABSOLUTELY DO NOT TRUST THEM WITH YOUR LOVED ONES!!!!

I went to visit a friend living in one of their facilities on LA Jolla in West Hollywood and was…read morepleasantly surprised at how friendly, clean and comfy it was. We were given a warm invite, the staff took our temp, and showed us to our friends room and we made ourselves at home for a good gossip n catch up. My friend is bed bound but has a large window overlooking the pretty garden and has plenty of room for her belongings. The staff came in periodically to check everything was ok, offered us drinks and laughed and joked around with our friend with genuine friendship. Our friend told us she had attended a garden party earlier in the month which she particularly enjoyed, and there do seem to be regular events and classes. I took a star off as my friend wanted to go out in the sunshine in a wheelchair but the hoist was broken so we stayed inside. Plus parking is a nightmare...street metered a bit of a walk away.

I felt the need to give a good review to Better Living and Care. I am actually an outside vendor…read morewho comes to these homes to provide on site oral health services and have been coming regularly for approximately 10 years now. The administration is beyond helpful and the staff is always on top of things. The residents are well taken care of and very happy. I go to many of these types of board and care homes and I'm always so impressed Better Living and Care. If I needed to house a loved one somewhere I'd feel confident to have them here!

Let me start by saying our whole family has come to appreciate all that Rita has done to put our…read moreminds at rest. Also. I can relate to most of the previous reviews and agree. Our family member went through many years of depression due to a loss of a spouse resulting in sitting in front of TV on a day basis, which previously was the most active individual in their age group. We found a large assisted living place that in the beginning and saw some improvement, however within 7 months it got worse than before she left home. I hated to wake up and look at my phone because I was getting messages of falls, emergency hospital visits, and the list goes on. So, the family started having long conference calls every weekend on what to do? I decided to come to LA for about 5 days and find a place. I got a list of referrals and visited consistently some places more than once trying to make myself feel this is the right one. One day before leaving empty handed, I contacted Connections who set up an appointment with Rita the next morning before heading back home. Right off when you walk up to the property it looks like it is residential and blends nicely in the neighborhood, i.e. not big ugly signs. Next, you are greeted with Rita's smile, I am thinking please help us. She calm and warm. Her property inside and out is nicely maintained, and it was not overwhelming. I felt this was right. The sign for me was there, Rita had a spot and after the evaluation said the first thing is to get her eating. And a little over a month she is eating and smiling again, OK she does have her moments, but that has always been there. Still look at my phone first thing, but no messages except good ones. We were all prepared for the end, and Rita along with her group have put our family member what looks to be another chapter.

I was referred to Shalom Garden when my Mom when we were no longer able to care for her at home…read more The staff is VERY kind, incredibly thorough and provides an extraordinarily high level of care for the residents. It feels like a home with roommates rather than a care facility and from the daily activities to the fresh home cooked meals, they work very hard to provide a homey, caring environment. Every need is taken care of in a professional and kind manner from dressing to personal hygiene to getting in and out of bed. Special requests are catered for and I have never heard the word "no" come from the staff or owner. Making a decision for senior care is a difficult one, especially in cases of memory loss and the onset of dementia. Shalom Garden is a spotlessly clean, very professionally run, small care facility that has made it possible for me to sleep much better at night knowing that my Mom is receiving such a high level of care. Thank you Rita and Shalom Garden!

As a gerontologist with a Master's in Senior Living Hospitality from one of the most prestigious…read moreschools of gerontology in the country, I have had the privilege of visiting and working with many communities throughout my career. It takes a great deal for a community to truly stand out--and this one does so in every way. From the moment you walk in, there is an immediate sense of warmth, safety, and genuine hospitality. It feels like home. The Administrator Stephanie, is one of the most exceptional leaders I've encountered in this industry. Her integrity, steady leadership, and commitment to excellence are reflected in every aspect of the community. The associates here are well-trained, engaged, compassionate, and empowered to deliver truly exceptional care. Beyond serving their own residents, this community has become a trusted resource in the broader senior living field--offering support, training, and professional development for others. Their willingness to elevate standards across the industry is something I deeply respect. Every visit reaffirms the same impression: this is a community rooted in heart, purpose, and expertise. The residents are cared for with dignity, the families feel supported, and the entire team shows a level of pride in their work that is increasingly rare. I trust this community wholeheartedly and recommend it without hesitation.

Why do I recommend this facility is because the WHOLE STAFF IS AMAZING!!!! Every employee is…read moreoutstanding, and services their clients with the up most respect... And the main factor is that THEY ALL HAVE HEARTS OF PURE GOLD!! If you're looking for a memory care facility, I RECOMMEND Silverado! 100%... look NO FURTHER!!

What an amazing place! Clean, great activities, great food, amazing team. And the ED Jim Howland…read moreis knowledgeable and caring!

Wonderful personnel. I absolutely love Wendy and the attention to detail I have witnessed from the…read morevery caring staff every time I have visited. The front desk has a warm and welcoming demeanor and residents can be seen enjoying events or taking a walk with their pups. Truly a place to consider for your loved ones.

Ron goes above and beyond to help families find the right fit for their loved ones. We had a very…read morecomplicating situation and he went to extraordinary lengths after the LA Fires to let us tour places that were still evacuated. And ask him to tell you what creative and compassionate lengths he went to helping families visit their loved ones during COVID.

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

Nice place for my aunt to live. She enjoys it here. We spoke to some very friendly guests and…read morestaff. My aunt knows everyone and everyone knows her. Pictures and decorations are modern, interesting and creative. There is a patio in the center of the complex to allow residents to get some sunlight without being near traffic. The carpeting is clean and rugs are safe for residents and guests. I dislike walking into a facility and see rugs with the ends curled ready to have elderly trip and fall. There is a library room, game room, sitting and dining rooms. Very nice layout for residents.

Worst experience we have ever had. We chose this place for our parent partly because it was the…read moreonly Jewish community around the area. From the beginning we were very disappointed with the way the place was run. Our parent was bullied by another resident, and the management did not inform us and would not have, luckily we were told by other residents. The management dragged their feet and did very little to remedy the situation. Of course they did not want to ask the bullier to leave and lose that income. Very little attention paid to residents, very little response to family inquiries/complaints. The residence is badly in need of an overhaul. I hate to think what would happen in case of a fire or other emergency in case of evacuation. The so-called "afternoon tea" is leftover cake from the night before. In all the time my parent was there I met and talked to many residents and their families and no one said anything complimentary which makes me think the good reviews posted here are not genuine.

In the past 4 years, Melrose Gardens has gone downhill. I see a high turnover of staff employees…read moreincluding caregivers and managers. They don't have activities like they used to. A couple of years ago they would have multiple activities for the resident's daily. The resident's were smiling and happy looking. Now, when I visit my friends, there's a group of residents that are placed in front of a TV in the entertainment room. They probably watch tv all day. It's really sad to see that they raised the resident's rent, but don't provide excellent service like they used to. I suggest looking for other places besides Melrose Gardens. It's a shame.

Melrose Gardens was a perfect solution for my clients mother. Ben and the team there did…read moreeverything that I expected them to do and then some. That is not easy to achieve since I place older adults in communities like melrose Gardens. They treated my clients like they expected to be,, with respect, compassion and emphay. I was very pleased with their operation. Kenny Senior Living Advocates