Everyone is so nice snd professional at this location. They…read moredo all my vehicle maintenance, tires, oil changes, mechanical work, book hotels, car rentals, air, tours and cruises. Just booked our cruise for next summer. We also got a free review of our insurance and got better coverage and will save over $400 per year.

I purchased an auto policy through your insurance rep Brandon Back (via AAA/Safeco) 2 years ago…read more Recently I was contacted by the company informing me my rates were going up. I first contacted Brandon via email to inquire on what I could do to get my rate back down. After a few days, I called and left a voice message. several days later he got back to me (over a week total) and said we needed to wait to get closer to the auto renew date on my policy before we could do anything. Once that happened I reached out again via email. No response. I called and left a voicemail a week later - no response. I called several days later again and still no response. I then called the safeco 800 number and got to someone who was able to answer a few simple questions for me - took all of 5 minutes. Long story short I shopped for another insurance vendor and saved myself almost $200 on the same exact policy through Mr Brandon/AAA/safeco. To be honest, had Brandon gotten back to me with any response at all, I probably would have renewed even at the higher rate just out of convenience - however because Brandon chose not to respond to my simple inquiry, I decided to spend my $$ with another company. Bad customer service has its consequences. Hopefully this feedback will not go unnoticed.

Had a wonderful, professional experience with this agent. very knowledgeable and genuinely cared…read moreabout the results I was looking for for my car insurance needs. Her staff were efficient and timely in their tasks to get my policy going. Would recommend this office to anyone seeking insurance.

From the owner: At Marian Sizemore State Farm Agent, we proudly serve Fort Thomas, Newport, and Covington in…read moreKentucky, as well as Cincinnati in Ohio. With over 31 years of experience, we offer Auto, Home and Life Insurance. We aim to be your Good Neighbor by building strong community relationships and providing exceptional service. Contact us today to see how we can assist you with your insurance needs. License #: KY-DOI357155, OH-761962

TJ Johnson truly cares about her clients. She has helped me throughout the years and I always…read morerecommend her to friends and family. She is also invested in her community and does annual coat drives, fundraisers, and community events for families. This past Christmas she had Santa at her office for the community to come by with their children.

Great agent! been dealing with them for quite a while now, always great service! definitely…read morerecommend Tracie and her staff.

Wow...just Wow…read more Eleven years with this insurance agent and I never filed a claim for the house or car. Paid all of my bills on time. I took a job in another state while my Husband has stayed at the house in Ohio. I changed my car policy to the new state, but kept the house insurance. Then the harassing phone calls and emails started - Is the house on the market, is it empty, how can it not be empty if you moved? Somehow they believed I needed to confirm every 3-6 months that my house was not for sale. I explained the situation a couple of time (was actually asked if I was getting a divorce - Yeah, they are that awesome at customer service). When I called and asked for the emails and phone calls to stop since I would notify them if I put the house up for sale as my policy required - THEY CANCELLED MY POLICY MID-TERM. Wow... Please save yourself the hassle and find an insurance agent that actually cares about you and does not harass you. Henry's Insurance Agency will probably cancel your policy for no reason too.

I'm really really happy with this agency. I had been with State Farm for 16 years and then they…read morejust couldn't handle me moving states. I had loved my previous agent but after moving I had a really bad experience. I was hesitant to trust another insurance agency but Henry Insurance treated me like family and I have been extremely happy with them. They found me a great rate with a great company. I did have to file a claim recently and it was so easy to do I didn't even feel like I was doing it. Car repair went great. I definitely recommend Henry Insurance to anyone in need.

This place is a joke. Their agents are committing fraud by not even being agents but selling thru…read moreother agents and they refuse to do anything unless you talk to a supervisor and yell at them. Told many different things from different people, lost so much money trying to get forms notarized EVEN though they have no place to notarize on the form itself so the notary refuses to sign it. Was told they would take online notaries but then refuse to accept it. It's a freaking joke. They had me running In circles for months trying to make changes. Told me they only send things thru mail but refuses to update my address so I don't get the mail. Their "agent" who sold me the policy "gao nou yang" in Minnesota has her mother selling policy's on her behalf and can't even get the paperwork done right. Informed Columbus life of this and they didn't care cause they're getting money. Columbus life was so quick to take money from my bank account but are clueless to any changes i am asking for after that. AVOID THEM!!!

From the owner: Columbus Life Insurance Company is a member of the Western & Southern Financial Group. Our…read moreorganization has consistently grown and prospered for more than 110 years, since its founding as Columbus Mutual in 1906. Today, we are represented by more than 4,500 independent financial service professionals marketing our insurance products and services, supported by a diverse and talented home office team of insurance professionals. Columbus Life Insurance Company, Cincinnati, Ohio, is licensed in the District of Columbia and all states except New York (NAIC #99937).

Recently, my husband and I needed to make an insurance claim. Not knowing where to start, we…read morecontacted our agent, David Mannerino to guide us in processing a claim due to a water main break. After discussing the situation, David took the initiative in notifying the Insurance Company and having the Claims Adjustor contact us for an appointment. Within an hour, we received a telephone call from the Claims Adjustor and made the appointment the following business day. Not only did we have our claim addressed, our situation was fixed, completed and paid within 5 business days. David validated that as a client, our relationship is an important part of his business. If you are in the market for an individual with years of experience and knowledge in the insurance business, l highly recommend David Mannerino. Not only is he there to assist answering insurance questions, he goes the extra mile for all your insurance needs.

From the owner: With over 50 years of combined experience, the agents at Francis and Mannerino Insurance Agency…read morewant to get you the best policy for the best price. Whether you need auto insurance, commercial insurance, home insurance, life insurance or more, let us help you find the perfect plan. We work with multiple providers to offer you more than one choice for your insurance. Request your free quote today!