Love these guys! Over the years they've performed work on…read moreseveral of my Volvo wagons. Initial consultation is extraordinarily unhurried, patient and through, taking time, above and beyond, for questions, answers, explanations! Work is delivered on time and beautifully competed! Could not have a better experience - with any business! Michael Vick, Roanoke

My Subaru Crosstrek was repaired just like new and the service as always was phenomenal. If you…read moreneed repair for any type of car they are the greatest. They go above and beyond to make sure you are 100% satisfied.

I was driving up from Texas and hit a deer on I-81. My car was jacked up and I took it to Prices…read moreBody Shop and in one weeks time my car looked as good as new. If you need any vehicle repairs and you need them done quickly without taking any shortcuts with the quality of service then take your vehicle to here. You won't regret it!!

I have used Price's body shop for over 20 years for all my various repairs. They are professional…read moreand do an excellent job. I would not use anyone else.

Hugh's Body Shop repaired my Nissian after a front end collision. They staff was professional and…read morepolite, they answered all my questions and finished the job quickly, returning my vehicle much sooner than I expected! They even washed my dirty car, I hardly recognized it. It looks great and I'm so pleased! Thanks so much To the Hugh's team!

Let me just say this was an absolutely horrible experience from start to finish. I don't want to…read moreexaggerate or be dramatic, but I want to strongly encourage you to take your business elsewhere. If you're already dealing with the stress of a car accident, the last thing you need is a shop that adds more stress, confusion, and pressure to an already difficult time. Here's exactly what happened: I chose Hugh's Body Shop after getting several quotes. On the surface, their shop looked clean and professional, and although they were the most expensive, I figured quality would justify the price. Unfortunately, that assumption could not have been more wrong. From the beginning, I explained clearly that I wanted to keep costs down by handling all the interior work myself -- things like reinstalling the seats, airbags, seat belts, and trim. I only needed them to handle the door and corner of the cab. The quote I was given was high but still within reason, so I agreed and scheduled a drop-off date about a month out. After dropping off my truck, communication and timelines completely fell apart. A job that was supposed to take a couple of weeks turned into months. Every time I checked in, I was told "just a little longer," but progress was always delayed. When I finally went to pick up my truck, I was shocked to find a significant upcharge added to the original agreed-upon price. When I questioned it, Jared reviewed the charges and admitted to me that I had a point -- so he initially agreed I could pay the original quoted amount. But when I handed him the check, he refused to give me my keys unless I paid the extra balance. That kind of behavior -- holding my property until I paid more than we agreed on -- felt like bullying and intimidation. I was stunned and just wanted my vehicle back, so I reluctantly paid the additional amount. The justification for the extra charge was "additional frame time." But I had personally measured and photographed my truck's frame before leaving it with them, and when I got it back, nothing was different except a bit of spray paint. On top of that, there were new issues with my truck that were not part of the original damage. Jared told me in person that he'd fix those, but when I followed up by phone, he refused. This experience left me extremely disappointed and concerned for others. What looks like a reputable business seems to be run by someone unprofessional, dishonest, and unwilling to stand by their word. Please -- learn from my mistake. There are plenty of honest, competent shops out there. I truly regret trusting Hugh's Body Shop with my vehicle.

Amazing job after we hit a deer. Hollins area off of plantation would really recommendread more

I had multiple dents and deep scratches in my Toyota Highlander. They did a terrific job and fixed…read moreit up to look just like new. I could not ask for better service, and I highly recommend them.

my wife had a deer run into driver side of our BMW convertible and had it repaired beyond my…read moreexpectations! I'm very particular about my cars and was prepared to sell it after the repairs. Best work I've seen in quite awhile. I just sold the car yesterday and got top $$ for its excellent condition. I had another minor hit when someone baked into the front end, minor repair but again excellent work a perfect paint match, I would highly recommend them for their word and customer service.

Would give 0 stars if I could. I took my van in for repairs and got it back with an $8000.00 camera…read moreissue. They told me they probably missed it on initial inspection and now insurance won't cover it. All they can say is sorry, we aren't doing anything about it. Now I have a $500 diagnostic bill from the dealer and an $8000 wiring harness repair that was damaged in the glass area where they removed and installed a new glass that was not broken before I took it to them to be repaired.

awful place spent 5 grand having a transmission built and now it's slipping and humming 2months…read morelater after letting them rebuild it for a second time.

READ THIS!!…read more Yesterday my son (Jack) was traveling back to college from San Antonio to Washington DC. I had just purchased a 2011 Lexus for him and he was driving it back to college. We were nervous as this was a car that we had just went in for major repairs right after we purchased it.... At roughly 8 pm, after 800 miles that day, warning lights came on and the car was not acting smooth at certain speeds. A few years ago we burned up the engine of pickup because of ignoring warning lights....Jack pulled over and found a hotel to spend the night. He called me the next morning and wanted to know what to do. I called Lexus and with Jack thought the best idea was to find the best repair place in town and leave the car for a few weeks as they did what would likely be a major repair or replacement of the transmission (that is what the codes were saying). I called Norms and the man in charge said he was working on a 2010 with the same symptoms......have Jack come over and we will pull the pan and see what is going on...Jack made the 8 min drive from a different repair shop he was at. The group dropped all they were doing to help this young traveler...over the next 2-3 hours they found a leak from the repair that had just been done and that meant all the transmission fluid leaked for the past 1200 miles....almost all gone. They tighten the connection that the repair in San Antonio had not done right....put in 4-5 quarts of transmission fluid. Went on a 30 minute test drive and then ran the car overhead to ensure no leaks.......Jack was on his way to DC....They took care of this kid and got him all set from what was sure to be a major catastrophe.... Later that day, Jack told me they did all of this ....and did not charge him a penny...makes you want to cry... We seem to always forget about all the good that comes from helping others....this is so so special and often why we are here...it is not about $, but about the opportunity to serve others. Norms and their entire team are probably practicing this every day and in every way.....I am just a grateful parent that was the beneficiary of this special group. We have 7 children (Jack is #2 and a very special kid....). This seemingly simple process is what makes your heart warm and be very grateful. Thank you to the entire team at Norms and the impact you have....it is special and so very much appreciated. I am deeply appreciative that you at Norms set out every day to help others and be of service....it is more meaningful than you may know...

Took it in for a pre trip inspection at 8am on Friday, then at 450pm they called me and said my car…read morewas ready (they close at 5 so I couldn't pick up my car in time, but not really their fault) and said nothing was wrong with it. So after I got my car on Monday I went to get my oil changed and the guy said that I needed new rotors, I double checked this and indeed I do. I suppose you get what you pay for with a $25 inspection.

Moore's is family owned and does great work at a very fair price, in a reasonable timeframe. One of…read morethe best auto shops in Blacksburg! I came here at the recommendation of a friend (she also had a good experience at Moore's) after my 17-year-old car would randomly start stalling in the middle of the road. I thought it was a fuel pump problem, but Moore's diagnosed it as a cam crank/camshaft sensor issue. Eric replaced both parts in a few days for $270. Would definitely recommend over Campus Automotive!

They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.