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    Services - Joe Joseph, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

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    8 years ago

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    Advance Dentistry - Hilliard

    Advance Dentistry - Hilliard

    1.0(2 reviews)
    1.3 km
    Locally owned & operated
    Certified professionals

    I too went there a long time ago; was told I needed work on two teeth. Went to another dentist who…read moredidn't see any work was needed, so for at least 10 years nothing has been done on the teeth they said needed repairs.

    This is hands down the worst experience I've ever had with a dentist. Had to call the office and…read morebilling for over a year off and on because they billed the wrong insurance 4 times. THEN found out that they told me "they took my insurance" when I first called to make an appointment, only to find out post-operation that my insurance was not in-network. Telling someone that they'll take your insurance but not letting them know you're out of network until after the work is done is shady. After I discovered those issues, I found out they billed my insurance incorrectly multiple times. The first few times, the receptionist told me they had sent the billing out in June (appointment was in early May), but when I called my insurance company they said they hadn't been billed until late August. I had to fill out complaints online for them to even call me back half the time just to get the runaround. They'll tell you what you want to hear to get you to stop calling and then dodge your calls for another month. When I finally got to talk to someone in central billing, she was incredibly helpful and continued to push it through until we finally got to the end of it a full year after the procedure was done and the interest-free period on my care credit had run out. As far as the procedure itself, I went in for a dental bridge and the temporary bridge they put in first was crooked and looked terrible. I had to live with that for two months while waiting for the permanent bridge. The work on the permanent bridge was decent and I have no complaints with the bridge itself. However, I went to a new dentist this week that was in-network for my insurance because of some discomfort near the dental bridge. When they did the X-rays, they found that the root canal on one of the teeth was done so horribly that I now need to see an Endodontist to see how they can correct the work that was done and replace the root. In the new dentist's words. "it looks like they may have had some difficulty on this tooth and didn't fully fix the problem for you." After this absolutely horrific experience, I'd advise every person looking for a dentist to stay as far away from this office as possible. 6,000 dollars of a mistake later for terrible work and terrible customer service, I've learned my lesson.

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    Advance Dentistry - Hilliard
    Advance Dentistry - Hilliard
    Advance Dentistry - Hilliard

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    Runion Dental Group at Mill Run - Lobby coffee station

    Runion Dental Group at Mill Run

    3.2(16 reviews)
    3.1 km

    please don't make the mistake I made choosing Runion for implants…read more Look him up, check the dental board website. I wish I had before I went there. It currently lists him as on probation. I didn't realize how terrible my experience was until I went to Clear Choice to get things done correctly.

    If you are looking for a top line state of the art dental experience, you will definitely have that…read morewhen you visit the Hillard office. However, I was a bit disappointed and disheartened with my visit. My teeth were not in the best shape so I really went to Runion hoping to hear some long-term but reasonable alternatives. That is not what happen. Instead I was told how $10-15,000 of work would be the best option. No short term plan was given which made me feel like there was no hope for me moving forward without the "suggested work". This is a state of the art facility, but it is definitely not for the common, everyday worker who does not have $10,000-$15,000 to spare. -Whatever happen to reviewing all financial and dental alternatives? -Do dentist have "chairside manners" because if so I didn't get that after I explained that this was not financially feasible at this time. Thank goodness they have polite assistants bc this definitely helps the experience. -I had a tooth pulled and it was I had a hand and a jack hammer in my mouth. And when I signaled for a break, that didn't happen he just kept going. Not to mention I sat in the office for 4 HOURS! I definitely wasn't expecting that. I can frankly say, thanks for the 3-D dental experience, but I will be taking my x-rays to a dental practice that is interested in working with all financial situations. Needless to say... I was a little disappointed. Office location- Hillard Moral of the story- don't get caught up with commercials :( Signed, Discouraged and Disappointed.

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    Runion Dental Group at Mill Run - Dentist

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    Runion Dental Group at Mill Run
    Runion Dental Group at Mill Run

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    Joe Joseph, DDS - generaldentistry - Updated June 2026

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