Been going here for years. Root canals, crowns, fillings. Always friendly people. Dr Sticklel is…read morefast. Time in the chair is minimal. Big screen tv in the waiting room. Used to have oldies channel (Me tv) playing. Today the Hallmark channel was playing. I may have to reconsider my being a patient here LOL. Kureg coffee maker also available.

There are a lot of better ways to spend a Saturday morning than in a dentist chair. However, if you…read moredo need to do that, I cannot recommend the fine folks at Westerville Dental Associates enough. Dr. Choi, Dr. Son, and their staff were able to fit me in their schedule and provided me with great care and service. They were gentle and compassionate and instantly put helped calm my fears. Guys, I'm someone that hates going to the dentist. I'm stubborn. But the great care they provided for me has made me a lot more comfortable than I ever imagined I would be. If you're looking for dental care -- or like me, deal with a lot of anxiety about going to the dentist -- I highly recommend Westerville Dental Associates.

I've been going to Just Smiles for 9 years and I will say the photos below scream volumes.read more

They ignored their patients chronic health issues. They…read morerefused to keep patient informed about said medications but instead *lied to the patient about the medications prescribed!* They blamed the patient for having the audacity to complain about said medication changes made (without properly informing the patient.) This is also a direct violation of the patients (INFORMED CONSENT TO TREATMENT AND CARE!) They leave patients in pain and ignore them when it is quite obvious via video chat that swelling/pain is still an issue! When patients complain or leave Yelp reviews they further gaslight and blame the patient pretending they are not accountable for their poor decisions/treatment/care. Funny enough, their competition had NO ISSUES AT ALL with keeping me properly informed, well treated during surgery and aftercare was no problem for them... Future responses from this company will be treated with the same response they gave me... "Not my problem if you don't like honest reviews of your poor service!"

I can not stop thinking about how much fun I had during my appointment. I have never been to a…read moredental clinic that has prioritized comfort and the overall experience. Trillium does exactly that. It truly is a spa like experience that nearly had me falling asleep. Which is wild when there is someone scraping away in your mouth. I had a thorough examination & cleaning unlike any other and it had me realizing that my past dental offices were traumatizing me LOL. I have been raving about my experience since my appointment and will continue to do so! 1000/10

Professional, trustworthy, gentle, and comforting. Actually don't mind going to the dentist for the…read morefirst time in my life.

The quality of care here is extremely high, they make you feel SO welcome…read moreI don't LOVE going to the dentist? Who does? But the woman at the front desk who I called on the phone was SO happy to help me, she made me feel so welcome and so extremely prioritized, that I actually felt EXCITED to get go in to the dentist, & by chance was able to get me in very quickly, she really took her time and put me on hold to invest help into figuring out this tooth crisis, without EVER making me feel like I was a burden, or annoying, I felt like a person! a valuable patient in need! That was very valuable and important to me, I felt seen, and I knew right away that I could trust them to care for my teeth correctly... I immediately took an Uber over to Reynoldsburg Dental Center, (from the dental center down the way that I was currently at, who made me feel like a burden and unwelcome) so, needless to say I was SO happy I found reynoldsburg dental! Especially, because I had a broken tooth come up with sudden sharp pain and needed it pulled ASAP! I was SO confident walking up to reynoldsburg dental, even though I hadn't seen it inside, I could tell who they were, honest people who want to help; well, my expectations did NOT fail me, upon walking inside, the atmosphere is so comfortable that you feel like you're at home!wonderful music, lovely books available, and extremely nice people, this is DEFINITELY the place you are looking for if you've ever had an uncomfortable or bad experience at another dental office and you want to change that! I will NEVER go anywhere else now, It was THAT nice after I went in the back, my dentist went to great lengths to make sure I was comfortable and completely informed, he walked me through everything and I felt NO pain at all even when I got it pulled out, only pressure, no pain! This was the best dental procedure ever! Lol But, seriously, I cannot explain how much I appreciate the entire team here, especially Dr. Ryan Naylor, who worked on my tooth, and the woman (I can't remember her name) who was SO caring at the front desk, you all just earned a customer for life! I will be back here every time I need a dentist appointment! Even better, they accept (most) or all insurance providers! Thank you for a WONDERFUL experience! Great job team!!!

I have been going to Dr Naylor for years and have always been very happy with the results of any…read moreprocedure I've had done. Recently, I was in for a re-do of an old filling which required a cap. My dental technician that day was Marcus and he was so patient, pleasant, and professional. I would recommend Reynoldsburg Dental Center to anyone.

Zero stars. The Dental Center canceled my appointment without any explanation. I just received a…read moretext saying it had been canceled. When I called to find out why, I was told I was supposed to call and confirm the appointment myself. It's incredibly frustrating and unprofessional to cancel a scheduled appointment after I already blocked off my calendar and used PTO from work. A courtesy reminder is one thing, but canceling without even speaking to the patient is unacceptable.

What an amazing experience. Went in to get a crown that had fallen off recemented. They were able…read moreto schedule me in the following day. Everyone was so friendly and polite. Tiffany helped out (she was awesome). They had me in and out within 30 minutes. Normally I hate the dentist but this experience was so pleasant, if I didn't live in California I would most definitely make this my primary dentist to go to. I could not recommend them enough.

Dr. Segnini and the staff at Oak Creek Dental are fantastic! I had past trauma from TMJ treatment,…read moreand they made me feel comfortable and in control. I highly recommend this practice, especially if you are phobic or anxious about seeing the dentist.

I've been going to oak Creek for years and have truly gotten to love these people. I'm a…read morecomplicated case. They've done everything they can do to work with my medical roadblocks to dental health. Dr Johnson is super, and all of the staff from office to my hygienists feel like they care. They know me, and we have a family type interaction. I look forward to my appointments (and these are dental!) I've gone from a real mess to a managed plan, thanks to them. They have always found time for my little emergencies, too. This is a win.

Very disappointing. Their policy with insurance is a bait and switch. Told me they "take" my…read moreinsurance and got me to consider switching dentists, even made an appointment. When the date approached, emailed me that even a simple cleaning would have a $200+ copay, because Aetna isn't "in network;" (but NO ONE'S insurance is in THEIR network, so that "patients can make their own choices ??) then, even tried to get me to sign up for their "Smile Club"--with a large monthly fee, as though I was going to Costco. Finally, when I brought the deception to their attention, they tried to gaslight me. Reprehensible. Not smiling.

Smile Hilliard exceeded my expectations! They have the friendliest and most accommodating staff! I…read moreusually hate going to the dentist, but they made it way more enjoyable!

I felt more welcomed at by Dr. Lordo and his excellent team than I have at some family get…read moretogethers! This team goes out of their way to roll out the red carpet for their clients, even folks just coming in for a cleaning. I have had lots of trips to the dentist since I was knocking my teeth out as a young kid, and I have moved a lot. As such, I have been to many dentists in many states. I have a dental implant, which also requires additional expertise by whomever is treating me. Although I am not a nervous patient, I go out of my way to research a dentist before I try them. I had been seeing one dentist since I had moved to Columbus in 2014, but was inspired to change after that dentist kept trying to sell me optional cosmetic stuff I didn't want AND began the practice of charging hundreds of dollars to insure their normal work (fillings, etc.). After many hours of Googling, Yelping, and cross referencing some other dental websites, I made the decision to try Dr. Lordo's office. Trish, the care coordinator, took the time to discuss my dental insurance coverage in depth. While I am rather well-versed in dental coverage because of having so many procedures done, I was happy she made a point to emphasize this before I even sat in the chair. I have had times at other dental offices where I have had to stop people from doing things and ask, "Hey, is this even covered by my insurance?" Trish indicated the practice takes pride in being absolutely transparent and I could tell from this initial interaction they meant what they said. Also before the appointment started I was given a formal introduction to Dr. Lordo and Dani, who would be my hygienist. They all listened as a team as I talked about why I was coming to them. They made a point of taking genuine interest in what I did for a living (which is not exciting), which was very sweet of them. Next, Dani did my cleaning. Again, I have sat through dozens and dozens of cleanings, as I have made a point of going to the dentist every six months for a cleaning for many, many years. I drink coffee, tea, and wine-- everything that stains your teeth--so there is always some scraping to be done. I didn't realize quite how rushed the cleanings I have received in the last couple years had been until I had the pleasure of Dani conducting my cleaning. She took the time to really do a super thorough and excellent job. Even now, a day and a half later, I can notice the difference. Finally, Dr. Lordo did an initial exam. I had been feeling like I might have been starting to clench or grind my teeth in my sleep within the last year. My last dentist didn't say anything. Dr. Lordo and Dani both noticed signs in my mouth that this might be happening. Even better, Dr. Lordo explained why it was likely happening. And even better than that, this explanation didn't result in Dr. Lordo and his team trying to sell me an additional service or procedure. We discussed monitoring it and we discussed what additional signs should move me to seek treatment. Dr. Lordo also pointed out a few things in my exam that, while likely benign, he suggested I touch base with my primary care doctor about. This signals he understands dental health is connected to a person's overall physical/mental well being. Dr. Lordo's team also followed up with my previous dentist to find out what kinds of x-rays they could obtain from them. They could have insisted on taking these x-rays themselves without going through the trouble so they could charge my insurance. I appreciate them saving me the room in my deductible and saving me needless exposure to x-rays. My cleaning concluded, I made my appointment to come back in six months and went on my way. I was already very pleased with my whole experience. Then, about 5 minutes after I had left the office, I got a voicemail: it was Trish, the care coordinator. I had mentioned off hand when we were chatting initially I was thinking about getting some supplementary dental insurance through a carrier that offered such a program. Trish mentioned some of their current patients used policies at that carrier, and offered to try and find me examples of the policies she had seen from them. I said that would be great, but didn't expect her to take the time to find it on the spot. Trish's voicemail said she had found the paperwork and she was going to send it to me. This afternoon, one day after my appointment when my mail arrived, the paperwork was there! Dr. Lordo and his team have impressed me with their level of service, their expertise, and their genuine care. I would highly recommend them to anyone.

I was scheduling an appointment for a cleaning and was asked for insurance 3 times! I was not…read morenotified by this dentistry team that I was not in network til after treatment and billing to check out. I asked front desk and no one had a explanation or would admit it was a miss. So they just bill out of pocket then advertise in house insurance to back up your own in the future. Very unsatisfied and will not be returning due to the lack of communication and no accountability.