Usbaldo went over & beyond to assist me with an issue I had with my home owners insurance. I was…read morenever a client & he still did his very best to assist me. This is the type of agent you want. I was not able to get insurance here, but i hope in the future when the insurance industry is better, I'll be able to. I hope he's receiving the recognition from his bosses.

What a great experience! I can't say enough good things about Frank. My policy was about to expire…read moreand I was running up against a 4 hour deadline, which Frank went over and beyond to help me meet. Frank provides great personalized customer service. 10/10 I would recommend.

My agent Aly was helpful, she found the best discounts and got me the best coverage for my dollar…read moreand vehicle. I will recommend her to all my friends.

Do Not! I repeat Do Not use them they screwed me over a whole year saying my due date was…read moreunchangable and if my due date needed to change to the 3 rd of the month I needed to call on the 14th to make it due 21 days after start date! That was A lie! I just started it on the 14th and my policy payments are all due on 14th not the 3rd now! I am on SSDI and this has cost me a year of late fees paid to them. I am being charged $124 a month liability only. Rip off! And The new policy is more expensive than the last this year what did I do for the increase I didn't even drive the car as it was in shop all year. Makes me want to just chance it and go no insurance and risk a ticket rather than pay these thieves another dime! I called several reps to correct the issue and all I got were more lies and still my bill is due 11 days after my payday. They also charged me $400 + as a down payment that I can't even make as I only get paid once a month and I still owe $185 to them for the down plus my first months bill in November! Shame on all of you for doing people who are struggling to begin with like this!!!!

If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly…read moreoutstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like.

I called and was told "We are not doing any homeowners insurance in California." Well that is…read morecontrary to several of these good reviews. Mr. Stretch, I understand your reputation is important to you and you want to separate your practice from the corporate policies that govern what you can and cannot do but you are an insurance agent that cannot insure me. I think 1 star is fair since you cannot do your job. This may be due to StateFarm but if you want to keep your 5 stars you should advocate for a reasonable solution to StateFarm and take it up with them that their policy cost you clients, income and reputation. Sorry you are in this situation but I am not altering my assessment. Thats like a car salesman saying sorry i cant sell you any cars. Thats literally your job and not my fault as a consumer..

Very courteous. Get there early because it gets crowded quickly. And you will find yourself waiting…read morein the parking lot in the long line. The staff is very knowledgeable and helpful.

Such friendly and helpful people. Well stocked with just the map(s) we needed for a recent road…read moretrip.

If you want personalized experience and care see Diana Reyes today, she took her time in seeking…read morethe most affordable fair quote for my auto insurance and made the process effortless. Save time and money with peace of mind that you're being helped by professionals at Freeway Insurance Alisal.

Lizette was very helpful and kind. She helped me find a low quote fast and easy. Also she broke…read moredown the payments and coverage with me .

I was having challenges with the DMV both online and in person, I called Lucy's. She told me to…read morecome on by. I was in and out in 15 minutes. You pay a fee. But the convenience and reduced stress is worth it to me.

No one would even answer the phone. If you're providing Service shouldn't you at least return your…read moreVMs??

I wish I could give 0 stars. I had an appointment here and she literally shows up late 30 mins. She…read morewalks in no apology no acknowledgement at all. I sit in her chair and I'm trying to talk to her about my taxes and she's talking over me to another customer about nonsense. I got my paperwork back and just walked out and went somewhere else. So rude and unprofessional, didn't seem to value my time at all. I'll never go back

Don't waste your time at the DMV Brenda has outstanding customer service, fast and efficient in and…read moreout service.

Jim and his Father have been my insurance company for many decades. They are polite and caring…read morepeople, but State Farm shows no respect for their customers wishes regarding forms of communication. After losing my business from ransomeware clicked on years ago I despise technology. I have repeatedly requested not to be contacted thru email, but they can not fix it because of State Farms requirements for what is easier for them. Just got off the phone with Progressive insurance company who will communicate through the US mail and will no "share" my personal information. If you are anti tech you may want to do the same. I value my time, peace and quiet.

I have been with State Farm for quite some time now, getting a policy was very easy and they were…read moregreat about making sure I understood what I was singing up for. Trini was very delightful and friendly to work with. Jim and Trini are an efficient team, always available. I don't think they have a "on hold" song lol. Thank you guys so much!

not this guy, but this company lied to me. apparently after you hang up the phone they come up with…read moreyou're real billing price and mail it to you! I've been scammed by insurance before so I know to specifically ask, if I have this amount in my dedicated bill account.... the bill would be paid every month by the 19th. then they send a plan with a different price. say one thing and do another, welcome to GEICO.

From the owner: You could save 15% or more on car insurance…read more Did you know there's a local GEICO agent in your area? A lot of people don't, but it's true! Shawn Sharafkah is your Salinas area local GEICO agent and is here to help you with all of your car insurance needs. Call his office at 408-825-0750 or stop by the office at 1463 N. Davis Rd for a free rate quote today. In just a few minutes, you'll find out how much you could save with GEICO. Plus, you'll enjoy all that GEICO has to offer and someone close to home to help you with your insurance needs. It's the best of both worlds! Shawn and his staff will be more than happy to tailor a car insurance policy to fit your needs, but be sure to ask about our other insurance products, too! Your local GEICO office can help you get a homeowners or renters policy through the GEICO Insurance Agency. Love the open road? GEICO can help you with coverage for your motorcycle, ATV or RV, too! The sooner you contact Shawn, the sooner you could start saving with GEICO. Why pay any more for insurance than you have to? Contact your local GEICO office today for outstanding insurance at a great rate.

I think I met Roger right after he opened here in salinas 13 years ago. I remember my first car…read moreaccident and him actually going out to the scene. I've been his faithful client ever since. He takes care of all my insurance needs Home, business liability insurance, business and personal auto insurance and I'm sure there are other things I'm forgetting. His staff is amazing and have always been extremely helpful. I will stay with him as long as he stays in business.

Best auto insurance office. They care about you as a customer and as a person. All the agents try…read moreto get you all the discounts you qualify for. The whole team is great.