We worked with both Jim Sr. and Jim Jr. on a title transfer for a vehicle that was purchased out of…read morestate. That transaction turned out to be much more complicated than expected because the seller provided inaccurate and incomplete paperwork. Both Sr. and Jr. were patient and professional. Because of their experience, they were able to unravel the issue and resolve it. Lohr's probably invested 3-4 hours on our title transaction and charged us a very fair and honest price for all their work and their expertise. More recently, we were closing on a property sale and needed to have some documents notarized. We actually took the documents to another Notary first. After watching my wife and I spend about an hour reviewing 240 pages of documents to make sure everything was in order, the Notary finally mentioned their price, which was $15 per notarization. In the end, this transaction would have cost us almost $200 for their services. I remembered Lohr's and called them on my cell phone. Jim Jr. picked up. He let me know they had closed for the day, but even so, he asked about our situation. I explained we had a very short window to have the documents notarized and then delivered overnight. He probably recognized the stress in my voice. Without hesitation, he offered to drive back to their office and open just for my wife and I to get our documents notarized. When we walked in, I noticed the engraved sign on the counter, detailing all their fees for various services. As Jim Jr. worked through the documents carefully, he pointed out several missing initials, which we then corrected. He explained the entire process and his fees, even though they were clearly posted. He was thorough, courteous and respectful of our time constraints. When it came time to figure the bill, Jim Jr. charged us a flat fee for all of the work, rather than a per document fee. He explained that the 'per document' fee makes sense when a customer has only a few documents to be notarized. However, he recognized that because our two documents included 6 notarizations each, that it would be fairer to charge a flat fee rather than per document. He wouldn't have had to do that. Honestly, at that point my wife and I were so grateful that he was willing notarize the documents on our very tight timetable, that we would have gladly paid the higher fee. In the end, we paid less than half of what we would have been charged at the other place, even though the personal service we received was 10x greater. In this day and age, customer service is almost non-existent. It is rare to find a business of any size that is truly willing to put the customer experience ahead of everything else. Lohr's certainly did that and more. They take a personal interest in their customers and that made all the difference to us. We are customers for life and greatly appreciate the honesty and integrity of both Jim Sr. and Jim Jr.

I had vehicle trouble on a Saturday when most other shops were closed and very few were doing any…read morework on vehicles. Since I was in town only for the day, I needed help and Lohr's stood up and took care of it for me even though it was outside their normal practices. The operation was well run, friendly and very helpful. I would highly recommend this garage to anyone that needs work on their vehicle. Its always nice to see a local small business that values people.

I stopped by out of curiosity to see what new models were available from GM and Cadillac outside…read moreand then walked inside. The girl at the desk asked if I needed any help and I said I was just looking. While inside, I was never asked by any of the associates if I needed any help. Clearly customer service isn't high on their priority list.

June 2013, I paid 1000.00 to have my A/C fixed in my car. Replaced compressor ect…read more It stopped working a couple of weeks ago. When I took it in, they said the compressor was going again. and unfortunately last year's work and parts was out of warranty. How convenient.

We love our Ram! Atticus was able to get us into our Rebel with fast financing. Lake is a great…read moredealer with a good selection of Dodge vehicles.

Started the process of searching for car on-line about a month ago. Narrowed it down to a Chrysler…read more300. Well I live in the DC Metro area and needless to say car prices are high and most dealers have "added" charges that can raise the price of the car as much as a thousand dollars or more. I discovered a 300 at Frey Dodge in Lewistown Pa! 160 miles away. Amid the Covid 19 crisis I began corresponding with Roberta (Bobby) at the dealership via email. She was very responsive and accommodating, since I had "many" questions about the car along with request for photo's trying to make sure I wasn't wasting my time traveling 160 miles. The dealership was able to make me feel confident that the car was worth the trip and purchase and even negotiated on the price. So, 160 miles later, I met Bobby, who was professional, polite and friendly. I purchased the car and was done with the transaction in 30 mins. As I was walking out of the door the owner came out and thanked me for the purchase and trusting them with such a long drive. Never thought I would drive so far to purchase a car, but, I will look to Frey Motors again even if it is 160 miles away. Great Place to purchase a car.

We bought our Kia from this dealership nine years ago. Though we have since moved almost 200 miles…read moreaway, we still go back on the rare occasion when we need our car serviced. They're just that good!

A friend of mine recommended Lion Country Kia when she had a great experience, so I decided to try…read morethem out. If you're looking for a refreshing car buying experience with no pressure, Lion Country Kia is your huckleberry. I dealt with both Tyler, the sales manager, and Justin, salesman, to purchase a 2025 Kia Sportage. They made this the most pleasant and easy purchase I could imagine. Tyler went out of his way to get me some accessories and work with me on the price. The car I test drove was sold, so they brought in the same vehicle (with a few more extras!) from Williamsport and gave me the same price I agreed to, even though that car was a little more expensive. Both gentlemen are kind, honest and fun to work with. Justin even made the sign-forms-until-your-hand-hurts part enjoyable. I highly recommend this dealership and will go back when I need a new vehicle.

My vehicle was in for a recall. The part was replaced even…read morethough there was no problem with it. I was given a new loaner and was able to do my shopping, which I greatly appreciated. The loaner was warmed up and waiting when I arrived at the dealership. My vehicle was ready when I returned to the dealership, and had been washed. very impressive. As I have noted before this is the first vehicle I purchased in 40 years that was not from the same dealership. I am very happy with Mercedes Benz of State College

I purchased a G63 from this location, even went out of my way to travel there and purchase, instead…read moreof in my own area. This was to a)help a friend with his first sale and b)because the car was stated to be mint and "damn near cpo" . In the end, the car ended up having really poorly applied PPF, which had been glued in many places to stick it back down, end of life tires, end of life brakes, damage to the tire carrier cover, etc When I agreed to buy the car and have those things taken care of, at their expense of course, they agreed in the moment, but never came through with their promises. I waited months and months, was given the run around, excuses, lies, never received any compensation for anything and am still waiting to this day. I would NEVER buy a car from this location ever, even if it was free. That's how awful this place is and I highly, hell desperately, suggest you go elsewhere for your vehicle purchase. Literally anywhere else would be better. AVOID AT ALL COST

Purchasing a vehicle from State College Ford was the worst car buying experience of my life. The…read moredealership only cares about the Almighty Dollar and, unless you are wealthy, does not care about the buyer. There is very little integrity shown by this dealership. The vehicle is a lemon. Additionally, they could not even be bothered to detail the inside or attempt to remove the cigarette smell. Needless to say, my family, friends, and many acquaintances will not be purchasing any vehicles from this dealership in the future. At least Joe, the finance manager, was decent and empathetic. Thank you!

I don't want to go into all the details of how poorly I was treated in the service department. Do…read moreyourself a favor and go somewhere where they treat you in a professional manor. The mistakes they made in repairing my vehicle were horrible. I had to take the vehicle back 4 times to almost get it right. There is still a problem with the repair. I will go pay someone else to correct the problem they caused. I am a former local business owner and know what it takes to earn someone's business. They need training to become more professional.

Did a pre-purchase inspection for me on a car that was in the area. Great communication, super easy…read moreto work with, and very very reasonable rates, especially for specialist that no European brands well

Ladies DO NOT GO. i went around 4 times and four times something new was wrong with my car. Within…read morea week of service something would break in my car. my windshield wiper in the back stopped working. I got rear ended and it fixed it. My apple play stopped working and electronic control of my side view mirror. my door has been severely rattling. that was the last straw when they fed me bs that sometimes screws get loose in there for holding the windows, when they could have easily slid something inside through the slot in the window. I have been driving a variety of cars for around 7 years most older, no one ik has ever had this issue. Idky i ever went back. I only give two stars for some staff is nice, and the spare car they give is nice. every single one of these issues is around 100 each at least. LADIES DONT GO

They were intrested in purchasing my vehicle told them what…read moreI owed and did not want to drive 45 mins and waste my time... they assured me it would be close...made the drive and wasn't close at all.. Austin told me "off the record" to put a helmet on and find a tree! WHAT A JOKE!! Find a real dealer not this poor excuse for one.

Reviewing for the body shop:…read more I was involved in a minor accident. Not too familiar with the area, I came to Blaise off of the recommendation of the insurance agent. I called to set up an appointment around 2pm and was told by JR (body shop manager) that he could take me the very next day! I was so shocked and happy. I brought my car in the next morning. JR and the rest of the staff were very kind as I had no clue what I was really doing. JR called me when it was finished and even called the insurance company on my behalf to complete payment while I was attending class. When I picked up my car, it looked amazing. They washed it too - which was a nice bonus because even my own dealership won't do that unless I specifically ask! I was extremely thrilled with JR's service and the entire experience with Blaise. Thank you!