Horrible mechanic shop. Completely incompetent and overpriced. The mechanic/owner won't talk to you, just makes the girls up front talk to you. He charged us $4k for a fuel pump repair that was legitimately $100 parts cost and less than an hour repair. Go anywhere else read more

Came to my house to diagnose what I thought was a failing transmission. He could have told me it was failing and given someone else business to swap it out, but told me to just change the fluid a couple of times in the next few weeks, and it should be fine. 220$ for a service 20 miles from his place of business, and he could easily have taken advantage of my ignorance on transmissions......and didn't. read more

My family and I were driving to Yellowstone from California and stopped in Elko. My brakes failed while still in Elko and delayed our trip. Took it to Joe's/Brakes While You Wait. I had just had my brakes done the week before by Midas so it was surprising something had happened. They took my car just as soon as we got it towed to them and allowed us to keep it there while we drove on to Yellowstone. We picked it up on our way back with a small bill and a quick fix. Car was safe to drive again. I've never had such a pleasant experience with the employees being so kind and helpful. read more

well I see Yelp is where people go when they want to write negative reviews. so let me be a bit of a bright spot. My experience with Joe's auto repair was one of the few times I didn't feel I was being taken advantage of. Good thing I was wise enough to read reviews elsewhere! Dealing with Joe, I was confident that he was knowledgeable and only recommended repairs that were needed. Joe himself has a solid reputation of being an honest mechanic in his community, and id send my friends and family there hands down. read more

Just needed my rear brake cylinder and a small 8 inch section of steel brake line replaced right by the rear passenger tire (the leak couldn't have possibly been in an easier spot to repair) dude charged me $300 to tell me what I just told him about the brake line, then claimed he had to do the entire brake line and charged me $1100 for a job that's $250 at the most, and to add insult to injury he only did the brake cylinder and left me with a still leaky brake line, then tried convincing me my master cylinder (which I replaced 2 months prior) was going bad. I could have literally done the job myself if i wasn't working 72 hours a week with a 2 hour commute, when I got back home it took me like a half hour to fix my brake line, it was leaking through the threading so I just cut it off and respliced one with a kit I got from O'Reillys long story short, dudes a straight con artist, I payed $1400 for a $400 job at the very worst and he still only did half of it read more

Diagnosis on my car was waaayy off. And its weird yelp lists engine repair as one of the features because they told me they dont do engine repair and refused to work on the car. Furthermore, they told me itd take an hour and a half or so to the diagnostic and it took them a week and a half to perform it read more

First, it makes us give a star otherwise we'd given negative 10. Go ANYWHERE else but here if you don't want to go broke!! My brothers diesel truck was leaking fluid and we were stuck using Joe's in Elko, NV. There was no other place to go to diagnose the issue, all other shops were booked up and well, it's Elko NV- you are stuck with who you can find. We were charged $180 to just to have a small pump inflate air into a hose to determine it was indeed leaking. We should've known right then that this was going to turn out bad. We'd already reviewed online what the average cost of both diagnosing & fixing this particular problem was...it showed $26-$35 to diagnose (using the little pump), and about $100 to fix (labor). That's the US average reported for this repair. The turbo coolant hose itself cost anywhere from $4 to $15. Imagine our shock to be told we'd have to pay $280 for the 3" hose, and another $400 in labor!! This, after just paying $180 to diagnose (and of course NONE of the $180 would be credited toward the cost of the work being done). We asked twice if the prices quoted were actually correct, thinking maybe somehow a mathematical error had been made. Nope. For $680 additional cash, Joe's would be more than happy to do all the work (sarcasm) to replace this 3 inch hose and get us back on the road!! Really?? Of course they'd be more than happy! Who wouldn't be more than happy to make a small fortune off someone stuck in the middle of the dessert with no other options?? My brother asked for the name of the hose, which he was not given, so his wife looked it up online (turbo coolant hose) and a quick call to the local auto parts store revealed the hose was in stock, and would run about $14 with tax. After having inspected the hose, what it was attached to, what the level of difficulty would be (none), my brothers wife laughed and said "I can do this myself" and in 15 minutes she had done just that and we were back on the road. We absolutely will not use Joe's again, and we won't recommend them to anyone. This kind of price gouging should be illegal...to try to take advantage of someone because you can is simply wrong. We overpaid for the diagnosis, and if it had been anyone else, would've also overpaid for a part that cost about the same price as our breakfast that day, with about 15 min of actual effort to install it. Do yourself a favor...for about $9/month you can get the Premier Plan for AAA and have free towing for up to 200 miles. Do that, so if you ever break down in Elko, you can have your vehicle towed free... and have it taken to ANY place other than Joe's Garage. read more

If you want to return home deeper in debt, with your vehicle still unfixed, this is the right place to go! I'm not even sure how they got license to operate. read more

I'm experiencing the worst situation ever and it's because of this shady place.......ive been in contact. With this place over the repairs of my broken down rv. I'm from indiana and broke down in nevada While in nevada waiting for this place to repair my vehicle I kept getting the run around on wat was exactly wrong after a week in hotels and no honest answer from joes I had to go home.. I kept in constant contact with joes about the status. I'm on disability and told them I couldn't pay until beginning of next month and April whom I spoke with said that was fine. Now 4 days later I get a call from elko police notifying me that Joes called and said I've abandoned the vehicle and it's gonna be impounded....long story short these people are scum and the elko police are no help either. Go to his and hers. read more

Yelp should allow a negative star to apply to businesses like this. Joe's Auto Repair is a shady, fraudulent business. Any business owner who hands out a business card without a physical address or who stalls, stammers or give weak excuses for why you cannot drop your vehicle off at his shop AVOID. There is no shop. ASE Certified means nothing, it has no enforcement power. Joe's Auto Repair is unlicensed as a business in Elko City, Elko County and the State of Nevada. The repairs he claimed to have performed were not performed on my vehicle. He double bills for the same time, and he billed for work he failed to perform. RUN from this business. read more

This auto shop is shady . We broke down 20 miles out of town. Had our car towed into town. We asked the tow guy what mechanic should we tow it to. We where gonna go to DC auto. But they where busy. So we dropped it off at Joe's auto repair behind Joe's market. We went the next day because it was 10 at night. We where told that we would get a call back after they ran a diagnostics. We didn't get a call back, so went in and had to ask what was going on. Got told again that they'd call us back within an hour . Nothing again. So we went back in after a few hours. Long story short. After it got fixed we went to go pay and asked for a copy of the diagnostic paper. We where told that they didn't run a diagnostic of a computer , that they went of "joes "30 years of experience. That he can hear and see whats wrong with it. $110 for his hearing and sight. We paid and where trying to leave. We where trying to pull out and a mechanic was trying to pull a a car his towing in the lot. Almost hit us and started yelling get the f out the way. F-ing leave . Get the f out the way. My dad was driving ,he's 78 years old. I get out and their receptionist said sorry he's the owner he's just having a bad day. Very unprofessional. If you need work done on your car. Do not go to this place. Unprofessional from top to bottom. read more